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luvyourphone.com.au

luvyourphone.com.au

4.8 from 1,199 reviews

Reviews

(1,113)
(39)
(4)
(7)
(36)
  • Product Quality
    4.5 (63)
  • Return Claim MadeYes (7) · No (65)
  • Shipping
    4.8 (41)
  • Warranty Claim MadeYes (7) · No (62)


Brent

BrentSydney, NSW

A1 Service

published

Great customer service, totally trustworthy retailer. I would reccomend that if your looking to purchase a secondhand phone online, this is the place to go. They back up everything they say.

Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S7

Jason

JasonFar West, NSW

  • Verified customer

iPhone 8 plus

published

I bought an iPhone 8plus in A grade condition.... And it is absolutely is perfect. Great service with delivery enquiries, always kept me up to date. Will definitely buy another product for a great price :)

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8 Plus
See all answers

Nathan Griggs

Nathan GriggsSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Disgusted

published

Fast delivery . Poor customer service . Treat you like a fool and lie to you. Never buy anything from this place . Worst experience ever. Still waiting on them to ring me back.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy S7
See all answers
Melanie G.

Melanie G.Greater Melbourne (Metropolitan), VIC

Unimpressed

published

My first order after one month still haven't received contact and customer service after 3 days which replaced and resend via express post now still waiting on order and haven't received which was 5 days ago

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHuawei P10 Plus

Katie L.

Katie L.South East Queensland, QLD

  • Verified customer

efficient shipping. Good service

published

Handy tab A 8 inches is definitely a good one for kids or old parents . Efficient shipment just spend 3 days to come. Swift response from the seller. Comparative low price than other sellers.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab 3 8-inch
See all answers

Review collected in partnership with luvyourphone.com.au

The reviewer stated that an incentive was offered for this review


Paula Cook

Paula CookSouth East Queensland, QLD

  • 5 reviews
  • Verified customer

Highly recommend

published

Excellent Service with an easy order and payment process. Very happy as the item arrived in 48hrs (four days early). I Highly Recommend LoveYourPhone to purchase your next mobile phone.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A5 2nd Generation (2017)
See all answers

Review collected in partnership with luvyourphone.com.au


  • Verified customer

iwatch excellent value

published

We took the chance on a manufactured reconditioned apple watch. It arrived in pristine condition complete with band and charger. The charger took all day to gain any charge. A call to the service Department, very pleasant and helpful, and a new charger was on its way. In the mean time we bought another charger to make sure it was the charger and not the watch. The new charger made all the difference. Charges in a couple of hours and the charge lasts all day.
The Apple watch is easy to use and provides access to the iphone. It is not used for fitness, just to make sure calls and texts are not missed while the iphone is in the hand bag. It even takes calls and you can view pictures in full colour.
Great buy. Love your phone is great to deal.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Watch Series 2
See all answers

Review collected in partnership with luvyourphone.com.au


Rusty

RustyLaunceston, TAS

  • Verified customer

Brilliant service.

published

Never purchased refurbished before. Very happy with purchase, so will consider it in future. The speed of delivery was astounding. So luvyourphone will receive repeat custom from me. I don't do reviews normally but I was so impressed, I had to do this one.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasediMacwear M7 Smart Watch Phone
See all answers

Review collected in partnership with luvyourphone.com.au


  • Verified customer

Great phone, excellent condition, no problems. very fast rural delivery

published

Easy find on eBay. Good detailed description. Excellent condition refurbished phone. I would definitely use the online store for other products in the future. There are a large range of products.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 Plus
See all answers

Review collected in partnership with luvyourphone.com.au

Robyn Alchin

Robyn AlchinMurrumbidgee Region, NSW

  • Verified customer

Luvmyphone

published

Excellent quality, spotless handset ,quick delivery, very reasonable price, good choice of models to pick from, easy buying experience, good ad design, secure packaging, plus plus plus...

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S8
See all answers

Review collected in partnership with luvyourphone.com.au


  • Verified customer

Great price and product

published

Good price. Product delivered on time and conformed to advertised specifications. Good transaction. Would have no problem in using company again and would recommend to friends. I paid for excellent condition and this is what I received.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 128GB
See all answers

Review collected in partnership with luvyourphone.com.au


JulieA

JulieAGreater Melbourne (Metropolitan), VIC

  • Verified customer

My dad loves his new in pristine condition phone!

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S9+
See all answers

Review collected in partnership with luvyourphone.com.au


Amir A.

Amir A.Greater Melbourne (Metropolitan), VIC

Service could be better

published

Initially I wrote: "The reviews on this site are written by them. The one genuine review is the 1 star. I ordered an ipad mini, didn't receive it, their email bounces back and their number is disconnected." After I wrote this review, I then got a phone call from them, apologising for the late shipment, that the product I had ordered wasn't available but they upgraded me to the next version of the iPad at no cost and the ipad arrive today. So they did resurrect themselves, but I am still slightly scared because of the initial experience!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPad mini 3 Wi-Fi + Cellular
See all answers

Jessica

JessicaSouth East Queensland, QLD

  • 2 reviews

Wont stop harassing me to buy a phone!

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedNothing
See all answers
2 comments
Jessica
Jessica

And they try and give out incentives for rates and stars! What kind of company is this?

luvyourphone.com.au
Jay D.luvyourphone.com.au

larryblue88

larryblue88Sydney, NSW

Great speedy service

published

Very pleased with this seller after having issues with ebay and paypal unable to process my payment.contacted seller & Visited Store more than Satisfied with the
service and the end product!Definitely woud return !

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Lelly F

Lelly FWide Bay-Burnett, QLD

Apple ipad

published

Ordered an apple ipad am still waiting 9n response to 3 emails as had not received certified australian wall charger in box. As decribed in box of contents when placed order.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPad 4
See all answers

rob

robSouth-Eastern Region, NSW

very bad customer service

published

brought a phone arrived very fast but it did not work properly so I had to send it back . then I got an email saying a replacement would be sent . a couple of days later I hadent heard anything so I call them again and get told they would sort it out and they would get back to me at the end of the day . 5 minutes before they close I had not heard from them so again I call them to be told they now won't have an answer till after the week end . DO NOT trust this company they don't care about customers once they have your money

Shipping
Warranty Claim MadeYes

Barbara-ann

Barbara-annSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Finally, after a few hiccups, it's perfect!

published

It was very easy to find what I wanted at a very competitive price. It arrived very quickly. I found after a few days, it didn't work very well after it had been on for a few minutes. The screen went stripy and the picture disappeared. I returned it with the warranty, they fixed it, replaced the screen which had a scratch and it now works perfectly. I love it! It was a very smooth transaction with no hassles at all! Highly recommend.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPad mini 3
See all answers

Review collected in partnership with luvyourphone.com.au


Standard

StandardVictoria, Australia

  • 30 reviews
  • Verified customer

Great customer service

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy S8
See all answers

banzo

banzoGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Pretty good...but read everything SUPER carefully

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedGoogle Pixel 3 64GB
See all answers

Review collected in partnership with luvyourphone.com.au


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Questions & Answers

gum

gumasked

why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?

1 answer
Fired Up
Fired Up

I dont have one


Sajida parveen

Sajida parveenasked

Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35

No answers

mahpara

mahparaasked

why dont you guys picking up my phone u scamers

No answers

Get an answer from our members and luvyourphone.com.au representatives

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