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luvyourphone.com.au

luvyourphone.com.au

4.8 from 1,261 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (115)
  • Return Claim MadeYes (14) · No (114)
  • Shipping
    4.5 (85)
  • Warranty Claim MadeYes (13) · No (112)
Previous
Next

So so

published

After 30min the phone gets hot
And after one hour the phone has some serious bug. Like I can not write anymore.
Overall not to satisfy
But that what you guess when you buy refurbished

Incentivised ReviewNo
1 comment
luvyourphone.com.au
Jay D.luvyourphone.com.au

Hi there, we are really sorry to hear/see that your device is having some issues. Can you please send us an email at support@luvyourphone.com.au , we will resolve this for you as your device is covered by our warranty.

Great product as well as best price on EBay

published

Great product. Very good in communication. I am very happy to this product, I will
Purchase again from this seller by then. Thanks

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Paul Morris

Paul MorrisGreater Melbourne (Outer), VIC

Exactly as detailed

published

Excellent condition
Battery life is excellent
Overall extremely satisfied
This is my 1st experience purchasing a 2nd hand phone and I am really impressed with the quality of the product and 48 hr interstate delivery

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone XS Max 64GB
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Bob C.

Bob C.Central West, NSW

Outstanding Customer Experience

published

I was looking for a refurbished phone as repairing mine would cost $400+. Spent $580 at luvyourphone and got a refurbished model (not mine, but one with only marginally less features) in mint condition - their listing said 'As New' and it certainly is. It arrived just two business days after order (different state, and regional area). The whole experience has been seamless, and I've already transferred everything from my old phone. Will definitely be going back to these guys when I have more mobile phone needs.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Accurate description, excellent service!

published

Saved $$ buying iPhone 7, very simple and easy transaction with stellar communication from this company via Ebay. The condition of the phone and the careful packing cannot be faulted!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
gtlevi

gtleviCANBERRA

  • 8 reviews
  • 4 likes

A great solid outfit that has saved me 100s of dollars on phones.

published

I have saved over a thousand with these guys with my last two phones. The "excellent" was flawless and the "as new" S10 5G was as though it was from the factory direct. If you select fair, good or even excellent, there are going to be scuff marks etc. Just bought an almost half-price phone that was just as good as one from Samsung. No complaints - a very solid outfit!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S10 5G
See all answers

Great Service

published

The website is user friendly, the quality of the iPhone was better than I expected based on the advertised grading, and it was received the day after I ordered it ( Sydney metro ). Would definitely use luvyourphone again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 6s Plus 32GB
See all answers
Alison

AlisonFar North Queensland, QLD

Great service, great products

published

Website is easy to navigate, would like to see more products. Quality of products is very good.
Disappointed to see that the public can purchase at the same price as someone with a business/wholesale account.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
PaulM

PaulMMelbourne

  • 7 reviews
  • 11 likes

As new Galaxy s10e

published

The phone is like brand new as stated. Not the original box. No ear buds but does include an after market cable and charger. This is the second phone I have purchased from them and have been extremely happy both times. The postage time is amazing even given the pandemic. Will buy from them again in a heart beat.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S10e
See all answers
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Gavin

GavinSydney Surrounds, NSW

Perfect

published

2nd device I have brought from luvyourphone. Happy happy happy. Thanks guys! Will buy again no problem. Also best prices.

Product Quality
Shipping
Incentivised ReviewNo

perfect service

published

It’s awesome to find decent quality phones that are refurbished , website was easy to navigate, fast and quick shipping arrived phone arrived in good condition best place to purchase a phone :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Heather M.

Heather M.Greater Melbourne (Outer), VIC

Perfect Service

published

Was desperate, in lockdown in Melbourne when my phone went to heaven. Found a refurbished phone the same day on your website and placed order before lunch Thursday. Was I blown away when phone turned up at lunchtime next day, and before I got the email advising is was leaving Sydney.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
SueC

SueCSydney, NSW

Just what we wantd

published

Online store was easy to navigate, got the phone that we were looking for, it was as described - in good condition. It arrived in 48 hrs . Very Happy with the purchase.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

As described, very happy with product.

published

I have dealt with this company many, many times over many years & have always been extremely happy with the product, the service, their communication & after-sales service. I highly recommend this company.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPad mini 3 Wi-Fi + Cellular
See all answers
John B.

John B.Sydney, NSW

  • 2 reviews

Very impressed

published

Couldn't fault the service - the phone was in great condition - delivery was incredibly fast and the product was packed properly so as to arrive safely. The website is designed well - easy to search & description etc., is on the money. Great experience.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 6s Plus 32GB
See all answers
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Steve Lowe

Steve Lowe

  • 2 reviews
  • 1 like

Very happy with my purchase and in excellent condition

published

Very satisfied customer overall the phone is in excellent condition and customer service kept in touch with me during these difficult times
The website is very easy and intuitive to use

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jade

JadeSydney Surrounds, NSW

So good, and the delivery was freaking fast

published

LUV SAMSUNG. Just trust me and buy it. It is the exact shape as the pics, and the quality of sound is great. I needed some earphone for my laptop, and it works really well.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Marg R.

Marg R.South West, QLD

Great

published

I have bought quite a few phones and ipads for family and friends from this store in the past couple of years. The website is easy to navigate and very informative. The price and quality of the goods are excellent. I cannot speak too highly of the service and goods I have received. Always is my go-to store for phones and tablets.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasediphones, ipads
See all answers
Domenique

DomeniqueSydney, NSW

This is AWESOME. Can't live without it

published

Just purchased Samsung Smart Watch Cant' live without. Great service for all staff Beverly Hills and Mascot. Would recommend this site 100%. Can't wait for my next purchase. Many Thanks

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedsamsung smart watch
See all answers
John O.

John O.Metropolitan Adelaide, SA

Great Customer Service!

published

Unfortunately, phone slipped through the net and was still locked to a carrier. However, the customer service support was great (5 stars!) and they soon got me on track. Thank you!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy J5 Pro
See all answers
Page 1 of 64

Questions & Answers

gum

gumasked

why you don't mention iphone 11 on your website
is you don't have iphone 11 stock?

1 answer
Fired Up
Fired Up

I dont have one

Sajida parveen

Sajida parveenasked

Someone call me luvyourphone company and they give me a offer samsang s10 and then they send me wrong phone they asked me to send them back to my on charge and give me more discounts on phone totally fraud company and now they not pick up my phone their is 0280060641 can u inquiry please and refund my $18.35

No answers
mahpara

mahparaasked

why dont you guys picking up my phone u scamers

No answers

Get an answer from our members and luvyourphone.com.au representatives

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