luvyourphone.com.au

Luv your phone - avoid at all costs – Purchase a phone to coincide with an overseas trip to get a tourist refund scheme refund. Told by Border Force that their ABN was a shock so they rejected my claim. Contacted Luv your phone but crickets. Thanks luv your phone, you are shonks! Not a reputable company and that's been confirmed. Show details

[Content Removed] seller - avoid it all cost – Bought a “as new” condition phone from this seller, phone came with scratches and scuff marks all over the screen, not even in “good” condition, upong rrying to return it, there’s no response from seller, i tried to call, sent emails sent msgs through ebay but no response at all, other buyers have posted similar reviews of receiving different then… Read more

ordered phones or way worse condition phones then advertised and to top it off then seller dors not responds at all and you’ll be pretty much own ur own. far better refurbished phones on amazin and ebay, AVOID this seller for phones at all cost

Wouldn't recommend. They didn't send my order – Ordered a phone from luvyourphone after good reviews from family members. Their website "guarantees" same day shipping if you order before 4pm. I ordered at 1pm on a Thursday. On Friday, my order was still showing as being in "pick" status, so I contacted them for the tracking number. I was told it would be shipped later that day. Great, already… Read more

not honouring their guarantee of same day shipping. When I queried this, they then changed their story and said it had been shipped the previous day, but they couldn't provide the tracking number because of a glitch in their system. Not sure how a glitch in their system prevents Aus Post providing a tracking number but ok. They weren't interested in getting the tracking number from Aus Post, so I was already suspicious that the order had in fact not been sent. I called Aus Post on the Saturday and Monday, and both times was informed there were no tracked items being sent to my address, further confirming my suspicion. On Monday, I contacted luvyourphone again and requested a cancellation and refund of my order (because why waste my time waiting from something that isn't coming?) which they did quickly, with no mention about having to wait for the order to be received then sent back, again confirming they never sent it in the first place. I received the refund after 3 days which was the only thing that actually happened the way they said it would. Not a good experience, and would not recommend luvyourphone to others.

My dad loves his new in pristine condition phone! – Dad is nearly 90. He was finding his old flip type mobile phone impossible to use. I have a Samsung Galaxy S9+ and he saw how easy it is to use. It was great to buy one for him from loveyourphone that was exactly the same, but in a different colour. As he is deaf and has trouble reading smaller print, we were delighted to be able to increase the… Read more

phone's volume, as well as the size of the font it used. I found it easy to buy from loveyourphone via eBay and thought that according to their definition, buying a "Used" phone from them would mean that its appearance would include "scratches, dents" and perhaps even evidence of the phone "being dropped". We were very pleasantly surprised at the pristine conditions of the phone; it looked brand new. We were also very impressed that loveyourphone provided Express Post delivery free of charge (or included it as part of the purchase price). We purchased the phone on eBay on the Wednesday and it was delivered from Sydney to my Melbourne home on the next day (Thursday). I was also able to gain a significant discount as a frequent eBay purchaser. This meant that my father has obtained a good quality, user friendly mobile phone for relatively little outlay compared to its retail value as advertised elsewhere. All in all we were exceptionally pleased with the product and the vendor, loveyourphone.

Pretty good...but read everything SUPER carefully – I know when reading this, you'll think I am to blame, and I'm OK with that. This is more FYI for anyone considering buying phones through luvyourphone. I bought a Google Pixel 3 at a great price, in Near New condition. It was packaged in an outsized box, and the phone was in pristine condition, but what I didn't expect was that the accessories… Read more

were either missing or certainly not original. Pixel buds missing completely (replaced with $3 earphones), USB-C cable definitely not original, and didn't work at all for charging the phone. No charger at all. So if I didn't have a USB-C laptop charger that I luckily happened to have, I wouldn't have been able to test if the phone could charge properly (along with their silly 24hr turnaround time to tell them if anything is wrong with the phone. Now, I didn't read the listing on eBay carefully. They had a table lower down that clearly stated what was included, albeit with not much description. The sentence I read further up the listing said: "comes with all compatible accessories". Now the thing is, the Pixel 3 comes with a few things: Pixel buds, an 18w USB-C fast charger, a USB-C to USB-C cable, and a USB-A to USB-C adapter (for connecting phone to phone for fast-setup). The reason I give 4-stars is when I complained to luvyourphone, they eventually acquiesced and delivered the original accessories (minus the Pixel buds) to me. But there's no guarantee they'll do that for you.

So please be aware, you DO NOT get the ORIGINAL accessories. But the prices are good.

Very satisfactory – A very professionally run business with well organised presentation and process for product purchases with good descriptions making it clear what exactly you were getting Show details ·  1

Excellent allround – I had had several poor experiences with buying phones online. My luvyourphone was everything promised. As new, easy to use and very good price. Delivery was overnight. This was the best online purchase experience I have had. Show details ·  1

So quick, great quality & comes with charger – I have recommended this to my friends that are in need of a new phone asap, delivery is always on time & the quality is always great. I cant give this website enough praise. The only negative thing I can mention is that because of how good this site is, its becoming harder to find specific phones I want because of the amount of people using this website but its a good problem for a site to have. Show details ·  2

Be careful with your money – I bought an iPad Pro 12.9" 2017 in Mar 2020 from them at $850, which they ad as ‘GOOD’ but came with a dent on back cover. It abruptly dead w/o any symptom in Apr 2022. Only 2 year life&They don’t repair. WASTED MONEY!!

Falsely advertises as brand new – Be careful and ensure you know what you are getting. Seller advertises phones as brand new however when you dig deeper it turns out it’s refurbished. If you want a refurbished phone then sure give them a look but if you are expecting brand new, be careful. Very dodgy practise to advertise something as brand new when it’s refurb.

Poor customer service – waiting nearly two weeks for the item I needed , I searched to find why the delay , it was cancelled without reason or notice of it being such , after inquiry I was then informed they had none in stock (at the time of purchase stock was advertised )and only then was offered my refund .

Used 4 times, no issues – I have purchased 4 phones from Luvyourphone over several years. Each item was exactly as advertised, in the condition described and each phone has lasted me for several years. I have saved hundreds of dollars as I do not need to have the absolute latest phone at expensive prices. I live in northern Australia but delivery was prompt and easy. My only tiny complaint is that the business is too popular, often sold out! Show details ·  1

Fast shipping and received my iphone in perfect condition – I was scared on buying a refurbished iphone 12 but after 7 months still working perfectly. 100% recommend. Show reply

Purchased a Samsung Ultra 21 in Great Condition – Upon placing the order, the phone was delivered within a few days. I was surprised when I turned on the phone and it looked brand new. Just over a month since I got the phone, and so far it's great. It also makes me feel good knowing that I'm reducing my carbon footprint. Thank you Luv Your Phone, I am definitely a fan of used phones now! Show details ·  1

Misleading information to convince customers – The product description was quite different from what they sent. They won’t refund immediately and will bind customers to their own refund policy. Show details

OMG Fantastic thank you so much – Just wanted to say a big, big THANK YOU. Your service was amazing. I ordered an Apple iPad Air A1474 16GB Grey on the Sunday afternoon just gone and it was delivered on Tuesday morning. This was such quick service, and even more special as it was for my mother in law to talk face to face with her long term partner who is in a hospice and cannot… Read more

see anyone face to face. This has enabled them to see each other and chat in COVID lockdown. So much joy for an 81 year old and a 90 year old to re-connect. The i pad was delivered in fantastic condition, boxed and ready to go, so made set up easy for me to give to my mother in law. I cannot recommend you guys highly enough to give such a great service and allow a couple of old timers to chat in these uncertain times we are in. Thank you again. Much appreciated. Angela

Next Day Delivery! iPad looks Brand New!! – Received my Ipad a day after purchase! very happy with the excellent condition and the price. I will definitely consider buying my device through here!. Thank you.  Show details

Pristine Galaxy S8 Phone – I received my Galaxy S8 today, and I absolutely love it. It stated it was in Pristine Condition, Like New, and so it was. It also came with a 12 month warranty, new charger plug and cord. Thank you so much, I will definitely recommend you to others.

iPad mini 4 – received iPad mini 4 said excellent condition may have signs of water and tear and some screen scratches but it is immaculate no scratches at all count be happier super fast delivery Show details

Trusted company – I was so impressed with the quality of the refurbished (excellent condition)Samsung Galaxy Note 10+ 5G phones, I purchased for my wife and myself. I can not fault communications with the help line, the product or the prompt delivery service. I would definitely use and recommend this company in the future.  Show details

another good purchase from these guys – replaced my old phone with 7+. no marks and works as new. very happy. cheaper than having battery and screen replaced on old one. Show details

Great and actually came same day! – I purchased an S10+ in excellent condition (not a single mark I can see) and I'm more than pleased, cheap too at only $449 and $10 extra for same day delivery - didn't expect it to make it but it did and with no issues. Highly recommend! Show details

Very responsive! Great product! – I’m not one to need the latest devices so I’m very happy to get a refurbished phone with a normal 12mth warranty at a great price. I ordered an iPhone 8 but due to an error by LYF I received an iPhone Xs & was allowed to keep it. Thanks LYF! This is the second refurbished phone I have ever bought & I would never buy a brand new one again.  Show details

Love my iPhone 11 – As a first time customer, I was very impressed with the service and the speed of the delivery I will deal with them again Thanks for such great customer service. I love the product Show details

So excited and happy! – Bought an i Watch series 3 . Was delivered in 48 hours . Couldn’t believe how good it is. Love it love it. Now looking at what else I can buy .  Show details

Perfect, extremely satisfied – It was really easy to find the product, and really satisfied with the range products available. Extremely satisfied with the product.

Exactly what I'd ordered. The condition of the phone was better than "great". It is perfect! Great purchase. TY – As above. Great experience dealing with this company on several occassions. I'd highly recommend purchasing from CTD. You should try them! Show details