Luxo Living

I bought sofa from luxo living, I waited for it 4months, I was so disappointed, but one of the staff warmly and kindly helped me she was no one but Hazel B, she always kept me updated and kept me to have hope! I didnt paid for delivery but as I waited longer she waived the delivery which made my day! The sofa was so beautiful the round shape dark… Read more

brown! We love it :) I recommend every business to have such employee and staff like Hazel B to improve their business and increase the trust and loyality!

Thank you Luxoliving and Hazel

I had purchased a sofa from Luxo Living but unfortunately due to some uncertainties in the product we had to return the item. Thomas from the customer service support team helped us greatly throughout the whole process whereby he was engaged and would follow up on the issue and was quick with the resolution. Thomas even arranged the pick up of the sofa and kindly also helped process the refunds. Thank you Thomas once again for all your help. Show details ·  1

⭐⭐⭐⭐⭐ I’m absolutely thrilled with my new dining set! The Rylee 120cm round glass dining table in black is gorgeous and looks even better in person. It was incredibly easy to assemble, with clear and straightforward instructions that made the whole process hassle-free. The Halsa Classic Velvet Dining Chairs are equally beautiful. The gorgeous… Read more ·  1

velvet finish gives them a stylish, elegant look, and they are surprisingly easy to assemble as well, with clear instructions included.

The quality of both the table and chairs is fantastic, especially considering what a bargain buy they were. The whole set looks stylish, modern and far more expensive than what I paid.

I’m extremely happy with the purchase and would definitely recommend both the table and chairs! ⭐⭐⭐⭐⭐

Looks great, Fits my needs perfectly. Arrived fast. And Amman and Ameer did an excellent job helping me get everything up stairs. Show reply

Michelle was so helpful, polite and amazing to deal with. Show reply

Jeff, went over and above in his customer service which meant he had to deal with my inefficient communication skills. Some days I took days to answer his questions which he persisted with to ensure my issues were resolved I am very grateful for the solution and service support provided, I highly recommend Luxo Living as a professional service provider and product quality Show reply

5 stars to Thomas Talag thank you for your amazing customer service my vanity mirror was damaged and I was heart broken that this had happened he provided me with a replacement straight away. I recommend Luxo Living thank you Joanne Jorgensen. Show reply

I have purchased a bunk bed with table, unfortunately when it arrived 2 parts were broken. When I contacted Luxo Living customer care, Mr Thomas helped me to sort out the problem and sent the replacement parts as quickly as possible. I have one suggestion, please provide assembly instructions as a video with clear instructions for top and bottom as well as outside and inside for parts. This will reduce assembly time significantly.

Fantastic side table (Mother of Pearl table), Received in beautiful condition and as expected per the advertised photo. Delivery was fantastic and very professional. Thank you.

Smooth transaction and the products are amazing. The quality is top note.

Good product and service by MIRAFLOR - delivered on time and quality was high.

Mira was great help with my purchase also has great customer service Show details

Bought a Vanity Table. It was exactly as described and the quality is great! There were a couple chips on one piece and Angelica was amazing with organising a replacement piece within a week! Highly recommend

Very happy with how this bed frame came out. Assembly was fairly straight-forward. Materials look good and frame feels solid. Mira helped me out with a pdf of the assembly instructions.

Product was as pictured and excellent quality. The Draw slides on bearings are smooth. The alignment of dowels and cams were good and gaps were all perfect. Mirror damaged in transport but was resolved by Dondon who gave excellent customer service throughout the procesa.

Luxi Living were great to deal with from the moment I stepped into their showroom. They listened to what I needed and delivered a great product. I’ve had many compliments and have referred Luxi Living on to others. Thanks Show details

I needed a replacement handle for my infrared sauna Initial feedback was that there were no spare parts available but 5stars to our customer… Read more

service contact who not only found a replacement handle but kept us in the loop regarding search, retrieval and postage

10/10 for service Thomas!!!

Extremely disappointing experience. I purchased two Elaine 3 Seater Modular Chenille Sofas after seeing the full, plush cushions advertised on their website. What arrived looked completely different — the cushions were extremely flat, misshapen and poorly filled, and did not resemble the advertised product. I contacted Luxo Living and was told… Read more

the cushions were vacuum packed and would recover within 24–72 hours. I followed their instructions and waited 5 days/120 hours, but there was still no significant improvement.

I requested a full refund and collection. I was then instructed to pack everything back into the original boxes, which I did, and was told collection would be arranged.

Almost two weeks later, I am still waiting for the sofas to be collected and my refund to be processed.

I have done everything they have asked, yet I am still left with two sofas I don’t want and my money tied up. The product itself was disappointing, but the way the return has been handled has been even more frustrating.

I would strongly recommend thinking twice before purchasing from Luxo Living. I certainly would not purchase from them again.