Macfixit Australia

A 2013 MacPro (completely out of any parts or support by Apple) was checked, diagnosed, and provided in 3 days complete with careful advice as to how to diagnose and correct if the issue recurred for their standard diagnostic fee of $150. It would be difficult to improve on the promptitude, efficiency, or courtesy of this service of a totally outdated Apple MacPro “trashcan”

Terrible customer service. They don't even remotely aim to resolve matters and instead just point out small technicalities s to why you're wrong. I ordered two items. The checkout did mention lead times on those items. One shipped in 1-3 days and the other in 1-2 weeks. I paid for expedited delivery, which I think any reasonable person would… Read more

assume would result in the first item, with its 1-3 days shipping time, to be sent within that shipping time... instead they lumped them both together and now I have to wait two weeks for something I reasonably expected to be put into the post ASAP having paid $22 for the privilege.

Instead of trying to resolve the matter, [Name Removed] from customer service basically replied, "LOL :)" and that was that. Good job, [Name Removed]. Just casually out there impacting businesses with crazy levels of bad customer service.

No matter. It was only a $2,000 order with a vendor I was told offered good service.

I wouldn't recommend buying this because it is an Apple Magic Mouse 2 so it is a ripoff for the price. If you need an Apple Magic Mouse (USB‑C) — White Multi-Touch Surface I would recommend buying from somewhere else instead from these clowns who like to take your money without caring about anybody else just themselves. Show details

Perfect Customer Service and Advice – The MacFixit team were really excellent and went out of their way to help me. Before it died, I had bought extra memory and an SSD flash card upgrade module for my 2017 iMac. Having then bought a secondhand 2019 iMac as a replacement I found the memory and SSD were incompatible. Though it was way past their max return time for the RAM and SSD,… Read more

MacFixit were totally understanding and agreed to give me a store credit (naturally pending the return of unopened goods).

They were also extremely helpful with recommending the correct replacement parts for the 2019 iMac. Everything was smooth sailing with patience and great customer support.

The online store was easy to navigate and find everything I needed.

The online videos linked via their website provided very detailed instructions. Pulling the iMac apart, changing the memory and replacing HDD with SSD, then reassembling was a breeze. (I must add that I am an engineer so please do understand that when they say this is an advanced procedure, it certainly is and is not for the faint-hearted and does need ESD precautions.)

The quality of products is first class. The iMac is like a "new beast" and now flies.

Far the best online shop to buy stuff for your Mac – I must admit that the service and products of Macfixit surprise me every time I place an order. I am always afraid of ordering the wrong part. A short discussion with a very nice and competent salesman and I get directly the right reference of the part I need. I live far away in the bush and for a lot of things I'm forced to do my shopping… Read more

through the net.... And it's often a nightmare to come across incompetent people, salesmen who often don't have much respect for the customer and even more often people who don't really know their products. And with these people I sometimes lose hours to find what I need. With Macfixit, it's a real pleasure. In a few seconds I have the right information, the right advice. They are people who know how to work and who are efficient. The other pleasure is to receive the package. A perfect packaging. A delivery time faster than what was announced. My last package was a battery for my Mac. I was ecstatic at the beauty of the packaging. A work of art. Great design. It's only a detail but it shows the concern that Macfixit has for its customers. I like the companies that have this philosophy. This is far too rare in Australia. And in the package was a perfect instruction manual, the right screwdrivers and more than enough replacement parts to do the job. They don't have tens of thousands of products but their range is perfect.

Replacement of the trackpad in a 2011 13" MacBook Pro – My MacBook Pro may be getting on in years, but it can nominally do everything that I want of it as well as my new Pro. Over the years I have upgraded to a 2T SSD, this change was worth it alone in processing speeds, and given it 8G of RAM. However, the track pad had become inconsistent in the "click" function. Still tracked well but often would… Read more

not respond to the press command. After viewing a YouTube video showing how straightforward the replacement was, I went ahead and found one listed by Macfixit at a reasonable price. (I'd already taken it out and given it a clean around the edges hoping that this may restore the compression reaction.)(I do suggest that anyone venturing into any Apple machine to view a few YouTube videos as interconnector clamps used between boards are interesting and need care to get them to open and close correctly. The new track pad from Macfixit arrived well within my expected time frame (regional Queensland). The opening, removal of old trackpad and installing the new one was quick and easy. (Less than 10 minutes from shut down to fully on again.) Points for new comers, whilst the case screws are very small Phillips heads, the battery screws (needs to come out to access underside) uses small trilobe screws (whilst you can "force feed" these screws with small flat screw drivers, this is not ideal and does damage the screw head if future removal is ever required). For perfect panel alignment, I suggest placing a piece of card along the front section of the keyboard that the new touch pad will rest against as you secure the screws. This 13" Pro continues to work very well for me and thanks to Macfixit, it'll be my every day laptop for quite a while yet. Thanks Macfixit.

Awesome service and prompt delivery – I ordered 8 x 16gb ecc OWC ram for my MacPro and the product came quickly after I placed my order and everything is working as described. I’ll definitely be putting my trust and money with MacFixit again soon. Kevin Show details

No problems - Once I got a new cable – I purchased an OWC Raid Hard drive. It arrive in a timely manner as advised, but did not work initially, until I found I had a faulty Thunderbolt cable (not MacFixIt's cable). all worked perfectly once I installed a new cable. Not trouble since and the noise is not an issue as some reviews said. Show details

Really happy with the service! – I purchased a new battery for my old 2012 Macbook Pro. As this was my first try at replacing a battery by myself, I really appreciated the little tools and explicit instructions that came with the product. This made my task much easier than expected. Thank you MacFixit!

Be warned – I won’t buy here again. A purchased a simple $24:99 cable. They charged my bank account $39:89! Postage was apparently $9:90. I have checked with Aus Post and they are saying it would cost $2 at most. The rest is hidden charges (otherwise known as Profit). I asked for a call back and sent a message but they don’t reply. Be careful or they’ll fleece you for extra money.

Matias Wired Aluminum Keyboard for Mac - Silver (UPDATE lettering rubs off) – Bought this keyboard to my dying Apple keyboard. I must admit it looks and feels like an Apple wired keyboard. It seems to be working in the short time I've had it, so I can't comment on it's longer term quality. If it breaks, I would hope Macfixit will replace or refund and stand behind their product quality. UPDATE - around 6 months into… Read more

ownership, various keys on the left side of the keyboard lost their lettering and now I cannot read those keys. Probably poor quality ink used on the lettering. Buyer beware!

Delivery should not be this annoying – Shipment is running weeks late. The service rep tells me that I should have read the disclaimers better. They have the main item in stock, but they're waiting on one of the other items, so they plan to just delay the main item by weeks to save themselves a few dollars of extra shipping costs needed to split the delivery up. But then apparently… Read more

they no longer have the main item in stock, so they seem to have now given it to someone else? No idea what these jokers are up to. I've bought from them before so I suspect the parcel will show up, eventually, but no idea when.

Extremely well designed, and fast: the OWC USB-C Travel Dock – One of my Macs is a 2019 MacBook Pro. It only has four USB C ports. I see that the new models have all the old ports... sometimes minimalist design is stupid design. And so to the dock: The OWC Dock does exactly what it's supposed to do; it looks good; and has all the ports I need for daily work. I will probably buy the other dock (the same ports,… Read more

but adds an ethernet port), because then I can use it to drive my ATEM Studio HD switcher, and give this one to my partner. The speed compared to USB A is amazing. The cord very neatly and securely folds away. The dock is beautifully built.

A better keyboard than a Mac? – I recently purchased a Satechi brand Slim X2 backlit keyboard and to say that I am happy with it is an understatement. It has all the features that I need and with the numeral keyboard I no longer have to go to the top of the keyboard as I did on my Apple to use the numbers. Cheaper than an Apple keyboard and the quality is right up there. Easy to set up and finger light keys make it so easy to type. Show details

This ssd storage was imminent – The storage had definitely increased and i can feel the over performance in terms of read and write too. I would highly recommend this product for any ssd upgrades Show details

Incredible service, Great customer care and knowledge of product..Look no further..Just order!! – Amazing experience ! Needed a thunderbolt Dock for my recording studio, got the OWC dock , changed my workflow overnight! No more lack of inputs !! The staff were absolutely excellent, cant say enough good things about this company...they have what you need when you cant find it anywhere else!! Show details

Good range of products and efficient prompt service – I recently made two separate purchases. The first was for the OWC Envoy Express Thunderbolt 3 Bus-Powered Enclosure for M.2 NVMe SSD and the other was an SSD for my iMac - 2.0TB Aura Pro X2 SSD Upgrade (Blade Only) for Select 2013 & Later Macs. With the first one, it was processed and delivered in only a few days and with the second, I requested… Read more

confirmation prior to my purchase that it indeed did work in my specific iMac. They responded very quickly after which I ordered the SSD. The two products I purchased are of excellent quality and work as advertised with no issues. I have found that the range of products, the details provided on-line to be excellent, the prices are competitive and the company is responsive.

Just what a purchaser wants – An affordable no-fuss procurement, shipped and delivered promptly, that works first time! [32.0GB (2 x 16GB) 2666MHz DDR4 SO-DIMM PC4-21300 SO-DIMM 260 Pin Memory Upgrade Kit] Show details

Matias Wired Aluminum Keyboard for Mac is an Excellent keyboard for my vintage MacPro – I have managed to keep my heritage MacPro running with upgrades to hard drives, video cards, etc., but I found as the years rolled by that the keyboard was almost illegible ( a common fault) and did the looked for a replacement. I am pleased with the product I bought and the company I bought it from. Show details

Upgrade shop number 1 – Ive found they have an extensive range for my old and newer Mac upgrades. Prices very competitive, local and quick freighting. Good videos guidance on upgrading. Even when complex ie advanced as you can stop rewind and go at your own pace. My first recommendation to any one. Show details

Good product, good price! – Am happy to have purchased items i needed to upgrade my old MBP from Maxfixit. Website is easy to navigate and the installation process is easy to follow. Prices for the items are reasonable and of good quality. I would not hesitate to recommend Macfixit for good quality products at good prices. Show details

Anker PowerExpand 6-in-1 - USB C Hub – Great USB-C hub and very compact for those who always on-the-go. Very happy with the purchase and also an awesome customer service from the macfixit team!! Show details

Your source for all the Mac extras ever needed – Product range that fills all the holes in your Mac needs. Great and reliable service at competitive prices. Show details

OWC Thunderbolt Dock – MacFixit are the best company to deal with and the products they offer are must have items. So easy to deal with and very responsive to any issues or requests. I have made numerous purchases and been happy with every transaction and item I have purchased. Highly recommended. Show details