My mistake but they fixed itI input the incorrect payment details and the payment was made , they were able to still send me payment, i am very greatful!
Great serviceGreat service. Yza has been really helpful with my booking.
Awesome CUSTOMER SERVICEAwesome customer service and fast review time. Cute pets around.
Good range of sittersI've used MadPaws both for finding petsitters and also offering my petsitting services. Experience has been good. I find it easier to use the app on desktop rather than on the phone. You can find a range of petsitters based on your location, budget and type of pet. Be sure to check reviews and do a meet and greet before engaging a sitter so you both get the best experience
Great customer serviceYza and Rey, both very helpful. Great service, always helpful and efficient
Mad Paws Support TeamI would like to express my gratitude to the Mad Paws support team for the exceptional service they provided.
In particular, I would like to thank Angel for assisting me in resolving an issue with a booking that I had accidentally completed. The prompt and efficient support was greatly appreciated.
Joining Mad Paws: A Pet Lover's PerspectiveExcited to join the team at Mad Paws! They provide pet owners with reliable sitters and walkers, making it easy to find quality care for furry friends. The process is straightforward, and it's a great gig for pet lovers like me.
Excellent customer service support from GeraldThank you Gerald for assisting me so efficiently and effectively.
Amazing pet serviceLove MadPaws. They've been great to people that I have looked after their pets.
Customer ServiceThis engaging platform for customer service help was familiar and easy to use. The information provided was effective and efficient where the provider always had good mannerisms and great advice. All in all, would use this again if I had any more queries in the future.
Great minders and fantastic serviceNever had a pet minder before. So I was a bit aprehensive about it all. From the first contact to the last was a great experience on every level.
Find your perfect sitter on mad pawsFound great carer for our pet through mad paws and i am sure others will also.
great servicegreat service. met the sitter before to brief her. she sent photos to reassure me the boys were happy.
glad to have someone to trust to look after my boys.
Thank goodness for Mad Paws and CiaraTravelled for work interstate with a small little pooch that had separation anxiety. Met Ciara , did a meet and greet and my pooch was soo well cared for. Cannot thank Madpaws and.Ciara enough. ❤️
Great! really helpful!Hi,
The help was much appreciated. Looking forward to starting!
Questions & Answers
How are the clients screened? My 18 yr old daughter is thinking of joining & staying overnight in clients homes, I, as her mum, am curious as to what protocols for safety are in place, for younger carers?? Thanks
Why won’t the quick quiz work I have
managed to get to the last to quiz questions and it won’t respond it doesn’t
work I have tried all questions & still won’t
It was supposed to say the last 2 questions of the quick quiz that won’t
work I have tried every answer for the quiz
How much did you charge to stay at my house with my dog for 5 nights please ? I live in Willaston sa
Hi Maxy. I don't do pet sitting at the home of the client. I only host pets at my own home. You can search for pet sitters who will come to your home by selecting that option in the app. Alternatively... Read moreyou can take your pet to stay at the sitters home. I am in Willunga, but there may be sitters nearer to you.
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