4.7

2,878 reviews · Statistics

PositivevsNegative
93% · 2,665186 · 6%
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See the Best Pet Boarding & Sitting Services in 2024 as rated by Australians on ProductReview.com.au.

Reviews

2,878 reviews
Alice
Alice
 

My mistake but they fixed it

I input the incorrect payment details and the payment was made , they were able to still send me payment, i am very greatful!
Simone
Simone
 

Great service

Great service. Yza has been really helpful with my booking.
Tashiana R
Tashiana RQLDSouth East Queensland, QLD
 

Awesome CUSTOMER SERVICE

Awesome customer service and fast review time. Cute pets around.
Isabel C.
Isabel C.SAMetropolitan Adelaide, SA2 posts
 

Good range of sitters

I've used MadPaws both for finding petsitters and also offering my petsitting services. Experience has been good. I find it easier to use the app on desktop rather than on the phone. You can find a range of petsitters based on your location, budget and type of pet. Be sure to check reviews and do a meet and greet before engaging a sitter so you both get the best experience
ScambyPlaydex
ScambyPlaydextweed heads south
 

Great customer service

Yza and Rey, both very helpful. Great service, always helpful and efficient
Ian
IanNSWSydney, NSW2 posts
 

Mad Paws Support Team

I would like to express my gratitude to the Mad Paws support team for the exceptional service they provided.

In particular, I would like to thank Angel for assisting me in resolving an issue with a booking that I had accidentally completed. The prompt and efficient support was greatly appreciated.

Joshua C.
Joshua C.
 

Joining Mad Paws: A Pet Lover's Perspective

Excited to join the team at Mad Paws! They provide pet owners with reliable sitters and walkers, making it easy to find quality care for furry friends. The process is straightforward, and it's a great gig for pet lovers like me.
MadPaws_P
MadPaws_P
 

Excellent customer service support from Gerald

Thank you Gerald for assisting me so efficiently and effectively.
Natasha E.
Natasha E.
 

Amazing pet service

Love MadPaws. They've been great to people that I have looked after their pets.
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Charlotte
Charlotte
 

Customer Service

This engaging platform for customer service help was familiar and easy to use. The information provided was effective and efficient where the provider always had good mannerisms and great advice. All in all, would use this again if I had any more queries in the future.
Michael N.
Michael N.QLDSouth East Queensland, QLD9 posts
 

Great minders and fantastic service

Never had a pet minder before. So I was a bit aprehensive about it all. From the first contact to the last was a great experience on every level.
Highly recommended!!!
Blue
Blue
 

Find your perfect sitter on mad paws

Found great carer for our pet through mad paws and i am sure others will also.
Dorothy
DorothyNSWSydney, NSW5 posts
 

great service

great service. met the sitter before to brief her. she sent photos to reassure me the boys were happy.
glad to have someone to trust to look after my boys.
Brenda A.
Brenda A.
 

Thank goodness for Mad Paws and Ciara

Travelled for work interstate with a small little pooch that had separation anxiety. Met Ciara , did a meet and greet and my pooch was soo well cared for. Cannot thank Madpaws and.Ciara enough. ❤️
Karlvin A.
Karlvin A.
 

Great! really helpful!

Hi,
The help was much appreciated. Looking forward to starting!

Questions & Answers

julia
julia

How are the clients screened? My 18 yr old daughter is thinking of joining & staying overnight in clients homes, I, as her mum, am curious as to what protocols for safety are in place, for younger carers?? Thanks

Annette Worthington
Annette Worthington

Why won’t the quick quiz work I have
managed to get to the last to quiz questions and it won’t respond it doesn’t
work I have tried all questions & still won’t
Accept it

Annette Worthington
Annette Worthington  

It was supposed to say the last 2 questions of the quick quiz that won’t
work I have tried every answer for the quiz

Maxy
Maxy

How much did you charge to stay at my house with my dog for 5 nights please ? I live in Willaston sa

Clair
Clair  
See all Mad Paws questions

Details

Extra Information

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