Best Pet Boarding & Sitting Services

Our little dog, Panda, is very timid, so we worry about him being mistreated in boarding kennels. We've boarded him at the Fleurieu Kennels out… Read more

Aldinga way, but he was absolutely terrified of the staff and when we dropped him off he was clearly distressed, so we looked for a better option.

Enter Beaus Pet Hotel at the Adelaide airport! They have a range of kennels ranging from basic short stay to all the trimmings, including a TV. Panda has no interest in watching TV so we boarded him in basic kennels. Dogs are exercised three times a day, and pictures of your dog are emailed every second day. The staff spent time getting to know Panda, and the pictures showed a very happy, contented dog: tail up, enjoying a pat, a game with a toy or simply receiving attention from the kennel staff. A debrief is given on your dog on pickup.

It is a little on the expensive side, but worth it to know your dog is enjoying his holiday, likes the staff and is not being abused or ignored. I wouldn't not hesitate to board Panda at Beaus again.

Recently moved to Gladstone and had to find a new groomer for my dog. After a google search I found Charms Canine Cottage. He's been twice now and… Read more

each time he came out looking fabulous but more importantly relaxed and happy. The staff are friendly and gentle with my dog and seem to really like interacting with the dogs in their care. The atmosphere is relaxed and inviting and the end result is great.

I have been taking my fur baby to Whaggy Whiskers Day Care, on the Gold Coast the ladies are fabulous and they are also Groomers. I would recommend this business to everyone they are fabulous.

Recommended to us by a vet.... We took our pup to Demi at Pillar of Paws for puppy school and couldn't be happier with the experience. Demi is a… Read more

fantastic trainer who is patient, knowledgeable, and genuinely passionate about helping. From the first call, it was clear Demi knows her stuff. She made the classes engaging and informative. She would always answer our questions and give us practical tips we could use at home. I Highly recommend Pillar of Paws to anyone in the Northern Beaches looking for puppy school or dog training. Thanks Demi!

Purrlazzo owner/operator Jenny puts her “all” into caring for your cats – We travelled from NSW to GC and booked our two cats with Purrlazzo for the first time. From the outset Jenny was helpful and willing to accommodate… Read more

all of the idiosyncrasies of our two. Our male had been having a cranky trip experience and on arrival uhissed and carried on, Jenny had a nice large pen with beds galore and plenty of climbing areas ready for them and said “don’t worry leave him to me” We left and thought oh boy a phone call from Jenny won’t be far away. Long story short, we visited every few days and each time he was settling more to the point that he was reluctant to come home after 10 days. Bonus is a huge penned play area for cats to take a turn to romp play and roam in Highly recommended, well done Jenny, see you on our next visit to the coast Cheers Lee and Phil

If I could give 10 stars I would. I had a huge problem with the transport company transporting my cat- internationalpets.com.au who will receive 0… Read more

stars from me . Nichola was absolutely fantastic about the delay in transporting my cat due to a Qantas cancellation and lack of service from Internationalpets. She not only offered to look after my girlie, she offered to drop her to Armidale Airport not for a charge but to alleviate the hassle Ive gone through and my cat will have to go through. HUGE Kudos. I can only say good things about these caring people where animals definitely come first.

John and his team did a great job of caring for my Grey Hound, Diesel. He stayed for two weeks and returned happy, healthy and shiny clean (thanks to… Read more

complimentary wash on exit). Extra care was taken in ensuring his eyes received drops twice each day (for a congenital problem). Thank you John!

Excellent dog trainer – The expertise of Lauchlan has improved the quality of life for my 50 kilo dog Sasha. Her dog aggression ceased that we now have an addition to our… Read more

home a deaf French bulldog. It was not a quick process however it was one well worth the time. I highly recommend Lauchlan he has achieved what I thought impossible

Poor Customer Service and Training That Doesn’t Work – I opened a dispute with my bank after I could not find the refund policy for the training and board program. I was looking for a third-party entity… Read more

to help intervene so that I could get a refund. In addition, I was not comfortable with their customer service enough to come to them first instead of my bank.

I was right. After Kip Homestead knew that I had opened a dispute with my bank, I received a call from [Name Removed] about the dispute. I was happy to chat, remained calm, and explained to him why I had opened the dispute. Instead of a civil and professional conversation, [Name Removed] got so worked up that I opened a dispute, kept cutting me off when I talked and even raised his voice at the mail during the 18-minute conversation.

I did not get the results I initially wanted from the program. Kip Homestead’s favourite excuse is that “you [me] is the part that they can’t control”, even though I followed their advice for a while and the results are still not as expected.

The trainer, [Name Removed], could have been better at communication during the duration of the program. He did not send me a handover email as we agreed on the day of the handover afterwards. All I got was an email from customer service much later for a return. After seeing how forgetful the trainer was, how busy I was at the time, the unsatisfactory progress after the program even though my dog walker and I kept training him using the videos and tips given, and later on the level of customer service from [Name Removed], I realised that I was right not to come back.

I would not wish the level of customer service (raised voice, casually laughing, and cutting me off when I talk) on anyone uncomfortable going to them first. If I could go back, I would have chosen a different company for my dog because of how forgetful the trainer was.

Because of how worked up [Name Removed] was, I informed my bank of the situation, decided not to reopen the disputes, and let my bank return my initial charges to Homestead Kip. However, my bank made it very clear that I can reopen the disputes again, but given this level of customer service, it is just not worth the time and effort.

Unfortunately, I made a mistake in trusting my dog with Homestead Kip.

Over the years we've used Avonlea for short term boarding for our dogs. The kennels have been great and their rates fine. But now they've changed… Read more

hands. No longer an honest family run concern, now it's a big business complex. Efficient? Perhaps. Cost? Expensive? Yes. Three times what we had paid before. There's no way you can justify $106 for an over night stay. (dropped off mid morning and picked up before 8.30am next morning). Look elsewhere.

DO NOT LEAVE YOUR CAT HERE! – I left my 2 cats & apparently 1 “escaped” through the roof which looks impossible to me. She did not search for him, even though she told me at the… Read more

time she did but then admitted she did nothing. This place should not be operating, she doesn’t give a hoot about the cats, leaves them alone on over 40 degree days, no air con no fans. I don’t think I’ll ever see my Coco again, this place should be shut down so whatever happened to my Coco doesn’t happen again.

Worst I’ve had and completely unreliable! – Booked this service while my regular walker was on holiday. Absolutely useless, between 15 to 30 minutes late last time didn’t turn up at all. I… Read more

have text messages asking if they were coming and an Invoice of what I was charged. The owner of this business sent me a threatening text message and continuing to lie saying I wasn’t charged/invoiced, I swore at them in text messages and I had a previous dog walker who refuses to work with me. All lies, I have paperwork and text messages to prove it. Don’t waste your money or time dealing with this unprofessional woman.

There would of been BLOOD how can you not notice BLOOD! – My dog was injured at this establishment, the injury was days old before the staff noticed. When I questioned why the injury wasn’t picked up I was… Read more

told and I quote “ we noticed it was a potential nick” well her entire ear is scabbed, crusty and damaged? There would of been BLOOD how can you not see BLOOD! It is in my opinion in this instance the pet hotels staff were neglect in their duty of care to my pet. They should of noticed the injury, I pay them to keep my pets safe, if an accident or injury occurs my expectation is the staff will not only advise me of the injury but also monitor it. Why else do you pay for pet boarding if not to keep your pets safe this establishment didn’t clean or attend to my pets injury they didn’t even notice it until the day we picked them up! There web site states the pets hotel is customer designed for your pets health, safety and comfort. Not in this instance! Quite frankly it’s a disgrace, it’s also incredible to have them tell me it was a potential nick! Seriously her whole ear has been chewed! It should of been picked up not ignored! Obviously I do not recommend you take your pet here. Very upsetting, please note I understand injury’s occur what I’m so upset about is no one, not one staff member was paying enough attention to notice my dog was injured.

Get a piece of mind don't go there – My experience with this Dog Breeder, [Name Removed] is inexcusable the incompetence portrayed is a deliberate act of total disregard of her duties… Read more

and adherence to protocols to the dog and the buyer the frustrations noncommunication time wasting you can do without by not dealing with this person, the story as follows

I bought a Boxer puppy from her back on the 8th of December 2023 she sold the dog without registration certificate after realising this she wanted me take the dog back to get a DNA test, as this was a big inconvenience for me she lives about an hour and then had to travel another half an hour to Browns plains Vet the whole exercise is big inconvenience So we agreed i'd take the dog to my vet and she would reimburse me for the cost that was fine

I had the specimen taken and processed at Orivet i sent her the DNA papers in order to get the dogs registration Orivet shared this with her at a later date as well as Dogs Queensland

Well 8 months later no registration certificate

After many phone calls unanswered, SMS's and emails not once has she replied

Just untill recently 2 months ago i got in contact with Dogs Queensland to take the case she has been giving them the run-around over this time but not for too long as they have informed me now that the dog registration certificate will be on it's way , their paying close attention to this matter

They have now given her an official warning and if there are anymore breaches there will be a fine and loss of breeders licence