Made With Love Bridal
Verified228 reviews
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Made with love wedding dress – My made with love dress was everything i dreamed of! i always said i wanted to wear a made with love dress & my dream came true!! I wore ollie & it was the PRETTIEST dress!! Show details
Great service – I purchased the Cameron dress but got it customed with Elliot lace, this dress is perfect. The store was easy to navigate and I was able to say what style I liked and then I was given a variety to try and knew what I loved instantly. Beyond satisfied. There was a slight miscommunication with the custom lace but this was rectified in less than a week and came back perfect
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THANK YOU – Annette was amazing from start to finish! Louie Flowy & Harlow Veil served me well and I have never felt so confident. MWL paired with Nando's Alterations are a match made in heaven. 11/10 ✨✨✨
Reviews with attachments
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Posie – It was a super hard decision because I absolutely adore every dress by made with love! But posie was the dress of my dreams and I was so lucky to wear it :) Show details
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The wonderful team at Made With Love Bridal – So thankful to the Made With Love team for helping me find my beautiful wedding dress! The in store experience was exceptional, with the stylist helping me through MANY dresses before bringing out a new dress #mwlelliot that hadn’t been released yet which turned out to be the one! Absolutely recommend for future brides! Show details
Scottie V2 Dream Dress – Bought my dream dress Scottie V2 from Made With Love Bridal in Melbourne for my beach wedding. The whole process from start to finish was so easy and the have so many stunning designs! The recommended seamstress Nikki was awesome and I felt so amazing on my day. Would highly recommended to anyone!
In-depth reviews
A wonderful experience – I absolutely loved my experience at MWL (Melbourne) and would recommend it to anyone! They allowed me to make an appointment when my wedding is 7 months out instead of the 10-12 months that they usually require. I was so grateful for this because I ended up choosing my dream dress there! The staff were so friendly and welcoming (I had Katrina… Read more
for my first appointment and then Emily for my second). They were both absolutely wonderful and made me feel very at ease. Neither were pushy, they stood back and let me decide on what I liked and what I didn’t. Even though you pick up to 5 dresses that you wish to try on prior to the appointment, I was allowed to still try on an extra that I saw on the rack and loved. They have so many beautiful designs there too. I went in with one dress in mind (which I was lucky enough to also love on and ended up going with), however would have easily picked another dress from there too if I didn’t love my dress.
They made the experience fun and memorable and add a very nice touch at the end of you do pick your dress there (which I won’t ruin for other brides). 11/10, definitely recommend :-)
Very unsatisfied! Poor quality and rude staff – I ordered a dress through the Varsity Lakes Store after a short and rushed appointment. Despite the rudeness of the staff I loved the style of the dress and decided to purchase immediately due to the threat of the 6 month time restriction (ridiculous). The dresses are measured and made to a standard size. When the dress arrived 3 months later it… Read more
did not fit. The sample size 6 had fit perfectly and now I had a size 2 corset that could barely cover half of my body. It was obvious this dress was beyond repair. The customer service team sit behind a computer and refuse to see you or speak to you. They don’t even provide a phone number to contact! 6 weeks and many emails later they finally saw me and the dress was swapped for the now old and battered sample dress which I will not be wearing. 5 weeks out from my wedding day I am dressless and mad. These girls are rude and unapologetic whilst lacking in basic dress making skills and protocol. Good luck to this basic Instagram company!
Stevie was my dream dress – I wore the Stevie dress for my wedding on 15.02.2020. Stevie was a dream to wear. I saw her in a magazine I pretty much knew it was the dress for me. I never thought I would be able to wear a slim fitting dress but the Stevie fit in all the right places. I felt like an absolute process in it and EVERYONE commented on how beautiful it was. I didn't… Read more
want to take it off and wished I could wear it again. The flowers, the lace and the train were stunning.
I had the bone/nude underlay and wore the chani veil. I originally had the Stevie veil but I decided to go with the Chani. The train of my dress looked beautiful on the grass for our garden wedding.
The process of getting your dress is quite different as they send it to your house and you organise to take it to a recommended alterations lady. The alterations lady made those beautiful finishing touches to make it fit extra perfect.
The service I received from Sharon in the Adelaide boutique was first class. She was personable and made me feel really comfy. The boutique is a really beautiful space to visit and I much preferred the personal service rather than going to a dress shop and coming out in front of the general public. I Sharon also knew the Stevie was the one for me.
Communication from the company was great. The dress arrived early and the way it was packaged up was stunning. I was so very excited to open the box, open the large ribbons and unravel the dress from the tissue paper.
The only thing I did find disappointing was when I received my dress and lay it out on my bed I saw the product tag saying 'made in China'. This really did make my heart sink and I felt a little differently about the dress as I really had thought it was coming from the MWL in the Gold Coast. I was disappointed that the dress was not Australian Made and did make the dress feel a little less special at the time. But by the time our special day had come around I had moved past that. Although I didn't ask exactly where the dress was going to be made, everything I knew about the company made me assume it was made on the Gold Coast. The materials and the finishing's on the dress were lovely.
Positive reviews
What a company! – I purchased my gorgeous wedding dress at the Sydney boutique and right from entering the door I felt like a princess. What a truly magical experience it was trying on all of the gorgeous dresses, I needed a few days to pick between two that I fell equally in love with. I ended up going for gorgeous Posie and thank god I did because it was perfect… Read more
for the day. Thank you Natalie for all your help and thank you to the MWL team who designed and made the most perfect dress. I highly recommend this company to any bride to be xxx
Summer of my dreams! – Summer was the perfect dress for a fun, flirty and feminine bride who wants to party the night away! I visited the Gold Coast store and had such an excellent experience! I was even late for an appointment and they were so accomodating and kind to allow me to visit still! They gave honest opinions and had a wide variety of dresses Ioved. My… Read more
beautiful summer dress was handcrafted beautifully but I did have a few of the delicate lace fall off during the night. This didn’t affect the beautiful look of the dress however.
Beautiful Dresses & Amazing Experience – I had the most amazing experience at the Sydney Made With Love boutique. Annette was very helpful, suggesting dresses for me based of what i liked and didn't like. No pressure to purchase at any point and helped with taking photos and styling the dresses. I even went back for a second time to try the dress on before deciding. My dress was… Read more
absolutely beautiful, very comfy and i received so many compliments on my wedding day. Cannot recommend MWL enough!
Negative reviews
NOT THE DRESS I TRIED ON – What I thought was going to be my dream dress. I finally received it to find marks on my dress. A bright blue texture marks on the chest and a black mark on my butt. How lovely after spending 3.8k on a dress. The dress looks nothing like what I was told it was going to look like. It is like 10 sizes too tall; the bra cup is a B and I said I was a… Read more
DD. The boobs gape on the sides and the straps are too tight and I cant even move. They never mention alterations until when it's paid for, and they say 'minor'. My dress does not need minor, its requiring major.
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Disappointed and deterred – A truly disheartening experience. Not worth my time, energy, or money. I felt so unwelcome after being greeted by an assistant who couldn’t even introduce herself. I was told I could try on 3-4 dresses which I had to nominate without being able to look through them. The quality and the fit was poor and they looked nothing like the pictures online.… Read more
To make matters worse, I wasn’t helped into the dresses nor were the dresses fitted to flatter my body. Instead, I stood there with my boobs out and zipper undone. I’m a tall, size 10 woman, yet this appointment left me hating my body. And the experience deterred me from wanting to try on any more dresses that day. I hope you improve your quality of service, especially if you’re going to charge for it. A bridal appointment is supposed to be an unforgettable and uplifting moment... not a scarring one.
Hopeless at their job – I contacted the store very far in advance to book in an appointment for a certain day as I had organised this with my bridal party. MWL told me I couldn’t book the appointment because it was too far in advance and to email back with about 6 weeks notice. When I did this I got the reply that the time I wanted was no longer available. I was confused… Read more
as to how this happened if they were not taking bookings prior to the day I email.
When I told them I couldn’t make that time due to other appointments the same day they tried to offer me another appointment and kept sending me invoices to pay for the appointment.
I told them I couldn’t make it any more.
They then emailed me a few weeks later to see if I could make an appointment time that had come available and within minutes of getting that email they email me again saying oh no that’s been snapped up how about this time instead?
I emailed back telling them I would not be buying my dress through them due to their poor customer service and I didn’t even receive an email back apologising.
My sister had a very bad experience with them a couple of years back when purchasing her dress too. The lady she saw in the show room was very rude and blunt with her.
I would not recommend booking an appointment with them. If you’re in Brisbane head to white lily couture instead as they stock their dresses and the staff are lovely!
Recent reviews
Wedding dress – Had the best experience with MWL. Loved my Ollie dress so much!!!
Absolutely stunning!! – I absolutely loved my dress, the Huxley and I got so many compliments on the dress! It fit in all the right places and absolutely was everything I could have dreamed of and more for our wedding day! The detail was perfect and it looked stunning! Show details
My wedding dress :) – Fell in love professional amazing perfect 10/10 highly recommend thank you Show details
Perfect dress and great servuce – The dress was amazing and affordable. It also arrived a month before they said it would. They recommended an incredible Alterations lady as well, and gave me recommendations for shoes that would suit that style. Above and beyond thank you. Show details
The most perfect dress to party in – I finally got to wear my made with love river dress almost 3 years, 3 wedding reschedules and 1 baby later. The dress had to be made bigger by a seamstress as my post baby body is not the same as pre baby. The dress was the most beautiful dress I will ever wear in my life! I loved it and so did everyone else. It was so comfortable and fun to… Read more
wear. I am so glad I chose it. The seamstress was also impressed with the design and quality of the dress.
Incredibly Beautiful Wedding Dress & Veil – We recently got married on the 2nd of December 2022 at Mt Vernon Lodge in Akaroa New Zealand. I wore Ryder & Holly Veil, which I purchase at the Gold Coast location back in 2021. It was absolutely stunning and was so comfortable for our special day. The detailing on the dress was amazing and it was a beautiful fit. I cannot thank Made With Love enough for their beautiful wedding dresses. Show details
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Gorgeous, sexy and comfortable wedding dress! – Staff service was amazing through the whole process (which for me was only a few months). I found the dress I had been eyeing to be more comfortable than I thought. The custom dress fit me perfectly with no alterations required! Show details
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Love Love Love! – I absolutely loved my experience with Made With Love. From the moment we arrived it felt so special, and with a champagne in hand my mum and sister had such a lovely time! The ladies were so enthusiastic and helpful; they listened to what I wanted and gave great advice. There were countless dresses from the collection I could have worn on my… Read more
wedding day and felt absolutely beautiful in. I ended up choosing one of the sister-brand 'Emmy Mae' dresses - the 'Peony'. This dress was "me". I adored the lace which reminded me of Australian natives, and wore the matching veil. It hugged in all the right places and had just a hint of sparkle. I felt so comfortable the entire day and absolutely loved it. Made With Love had fabulous customer service and were quick to communicate and answer any questions I had in the lead-up to my dress arriving. I just wish I could do it all over again. Thank you for making my wedding dress dreams come true!
Dress of my dreams!!! – I knew from the moment I saw Elsie Flowy that was the dress for me! I had such a positive experience at the St Ives store, the dresses were beautiful and Liv was incredibly helpful! Elsie Flowy fit perfectly with minimal alterations and I wish I could wear her again! Show details
Most amazing experience! – The ladies, in particular Liv, were so welcoming & kind! It was great being in a private room and having Liv's full attention. It was such a beautiful space and overall the perfect experience. Show details
Wedding Dress – Annette was ABSOLUTELY fantastic and made choosing my dress so special. Couldn’t of asked for anything better. Highly recommend. So polite and professional. Show details
Wonderful experience! – The team at made with love bridal were amazing and so accomodating! I’m currently 30 weeks pregnant but the wedding will be after Bub is born which means we had to use some imagination during the fitting. Annette was so helpful throughout the process, making sure I had enough time for alterations. Very excited to see the final product and to wear the dress on my special day :)
The best experience I had – I had an absolutely lovely time at this fitting. It was great being the only bride in attendance and having the full and undivided attention of the assistant. Very clever touches like having a bouquet and the assistant taking beautiful poses photos and sending them to me and giving me a Polaroid print out at the end really helped me envisage how… Read more
the dress might really look on the day and undoubtedly contributed towards me picking a dress from their beautiful range rather than one of the many other dresses I tried on. The range of dresses is gorgeous and the fit relaxed and comfortable. Their sizing is very inclusive, which as a plus size I very much appreciated. The ordering process was simple and straightforward. My only slight critique is that I found it very difficult to find a phone number anywhere to call to let them know I was running a few minutes late. Otherwise, a flawless experience!
Annette was nothing short of amazing! I couldn’t recommend Anymore. I’m so excited to wear my dress on my special day! – Very easy to find the store! Had everything and more that the website offered and the dresses were incredible!! Thanks
What a wonderful experience! – I recently had an appointment at the Sydney Made With Love store and honestly what a wonderful experience. Nat was helpful and warm and went above and beyond for not only me but my mother and sister who also attended the appointment. Nat made me feel comfortable whilst trying dresses on. Highly recommended Made with Love for your bridal needs. I purchased my dress and I am so excited!
How a dress appointment should be! – Once I arrived I was greeted with kind smiles with so much energy. The lovely Nat was patient, understanding, and so uplifting! Honestly one of the best customer service experiences I have ever had! I ordered my dream dress and was not surprised the quality of the gowns were perfect! For the price, quality, and service, there are no downsides
Perfect wedding dress appointment! – From the moment we walked in everything felt special and personalised. The customer service was fun, warm, educative and very very helpful, and the gowns themselves were all gorgeous. The very first dress I tried on was the one and I can’t wait to wear it on my wedding day. Such a special experience with the MWL team. Show details
Amazing Experience – I'd been following MWL for afew years on instagram and had been to a few other places to try on dresses but hadn't had the "moment" yet, all of the dresses at MWL were stunning! The office space is so gorgeous, the girls were amazing in their techniques to help me narrow down between 2 dresses I loved, and super helpful with picking out dresses… Read more
when I didn't really have a 'vision' of what I was after. The experience was 10/10 and i'll be sending my girlfriends there when they all get married ! Thanks so much girls! X
Best dress fitting experience in Sydney! – I cant thank Kelly and the MWL team more for the experience I had with them, I had other bridal dress fitting appointments but MWL was by far the best. The personal experience is second to none and Kelly was so supportive, passionate and knowledgeable with what would work best for my body shape. It was an amazing experience and I walked away with my dream dress. Show details
Wow!!! Bridal dress shopping made easy – From the moment I walked in the door I felt at ease. Nat was amazing. I had dresses in my head but it wasn’t until she brought one she thought over that it was perfect. Show details
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