False description of goods in catalogue
The description in the catalogue does not relate in any way to the instructions that came with the bath mat I ordered. Catalogue did not state would not suit a textured surface, did not state needed to be rinsed and allowed to dry naturally after each use. The catalogue description said 'it dries immediately' - the next morning the mat was still soaking wet, holding water on the surface. - totally unsatisfactory.
In August 2018, my wife received a letter from the 'Prize Draw Administrator' at Magnamail stating that she was ' a CONFIRMED WINNER in Magnamail's BIGGEST Prize Draw All Year' and that she had 'definitely won a prize'. We ordered an item from the catalogue which was a condition of entry and waited for the draw to take place in early November.
We heard nothing and rang Magnamail on 12th December to find out what prize my wife had won and when she would receive it. Initially, Magnamail denied that she had won a prize but when we challenged th...
90 Year Old Mother being Scammed
My mother has been scammed by Magnamail now for numerous years. Always sending her the promise of the big win or that she has won. She has dementia now and just keeps sneaking off posting more and more money to them. The family has tried to stop her but she does not understand. This is causing huge arguments between my 90 year old dad and my mother who is addicted to this crap. They are pensioners who can not afford to be fleeced by these scams. How do we stop this?
Twice now this company has sent mail advising me that I am a confirmed winner of a prize, if I order within 14 days. I considered that everyone is entitled a second chance. Firstly nothing from them to date including no products. I truly believe that this company does not take in to consideration the amount of people they are scamming and this needs to stop. With enough of us complaining maybe they will lift their game. Ha!
Told me a winner and then saw an item I would like to buy
Usually wouldnt bother with "you have won" and cheap jewellery etc but saw a clock with alarm and temp and just broken mine so went for it. Never buy from this muddled mob again. First off posted off the order form. And that was it never heard from them again so had a look at my credit card and yes they had paid themselves still for the clock. But wondered so phoned - 15 mins on phone with message team busy and dropped out. Tried again next day, same thing. so googled for stie and then sent an email - did ask for order no but since never hear...d didnt have one and said so. Back came email without order number cant trace. Scam for sure as didnt even tell me re supposed to have won already etc plus another $20 K up for grabs. So be wary and now feel even sillier as better alarm temp clocks for less at Kogan's and they are organized always deliver. Silly me.
Great products and cheap delivered to your mail box
We have been using Magnamail for ever and love the catalogue although we get sick of hearing about others winning the great prizes. We have bought many items from Magnamail with complete satisfaction. Only one or two items we returned for various reasons [wrong size or colour] and we were credited quickly for the costs. We eagerly await the next catalogue, regards Yorkie.
This product is poor quality and unusable.
I purchased 2 cheese slicers K1726 along with another two items which I have yet to use. When I tried one of the cheese slicers it proved to be unusable and of poor quality.
I would return them but the cost of postage would be more than the products themselves. I will be extremely wary of purchasing any other items from you again. I would also like to comment that I was confirmed as a winner of a prize which I have not yet received or been notified of what the prize was. Shame on you. Never again.
Order/Advice No. AA*718545.
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Questions & Answers
VIPnoMM2176796- Mrs. Mary Crawford
My order around 22/10/19 from Cat.MS92, has not arrived.
Cheque, in payment for $81.91 has not been presented through my Bank Account.
Please investigate, and advise?
Mary Crawford (ORDERS).
On the 6th October 2019 I sent an order for a brooch, a necklace and a pen. To date I have received the brooch and necklace but no mention of the pen I ordered! It was a VIP special offer available after purchasing 2 or more non VIP items which I did as above. So I ordered one specialized for November for my daughter Rana whose birthday is today!! I was hoping to have received this by now for her birthday. Is it still available or not? Is it on it's way or not? If not please refund me the $14.99 I paid for it and let me know for certain just what is going on. Many thanks.
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