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Magnamail Online store
petaeAU
- 3 reviews
- 4 likes
dishonest descriptions of product uses and aggressive dishonest advertising
I have had numerous orders all of which were received as ordered about 3 weeks later.
Their catalogue descriptions of what the products will do are often obviously inaccurate and dishonest, to trap the unwary. Much care and logic are needed in selecting products.
I've had one scratchie prize won and sent, a cheap pedometer or something of similar low value. I just don't believe they would be able to give away prizes of about $700,000 per year.
I usually look around now and find a better quality product of the same sort from another on...Read more
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Angry36Western District, VIC
- 2 reviews
- 3 likes
Magnamail is a scam and should be reported
Magnamail send bogus offers saying that the recipient is guaranteed to win a prize.
They are complete scammers who target vulnerable members of the community who believe magnamail's claims that they are going to win money if they keep buying items off them. They should be ashamed of themselves.
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sonja
- 2 reviews
- 3 likes
Misleading promotions
Yes, I have had the same treatment from magnamail on more times, that I can remember. The lastest, again saying that I was a winner, got a $5.00 cash prize in an envelope, a cake of soap worth $3.00 in store, magnamail charged me $7.99. On other times when told I was a winner up to what ever the amount, the reward as a VALUED customer, was a cheap watch, or some plastic ( not leather ) item. And yes, the lastest, a winner and yes,again, another product to buy with the promise of something wonderful, up to the value of? I feel that I am the joke to magnamail!
The lastest order this month was made ineligible to claim prize because magnamail did not have the stock! All I got was sorry!
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lyn50Greater Melbourne (Metropolitan), VIC
- 3 reviews
- 5 likes
Its a scam and deceptive practices
You get letters in the mail that state that you have won, it is a scam and deceptive. When you try to stop the letters they cease for a short while and start again. They should be banned.
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LenGreater Melbourne (Inner), VIC
- 2 reviews
- 3 likes
Magna-Fail
Like Terry in "Would not pay out my prize" review, I too scratched the code on a card and it said I had won $20000. So I put in the required order with the returned scratchie (I took a photo of it!) and I waited and followed up with emails. I did not receive the ordered goods as magnamail claims that my cc was invalidated. I have used the same CC in many of previous orders and this is their cop-out. So Fair Trading NSW and a court complaint is what I'd be doing next
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TerryGreater Melbourne (Outer), VIC
- 22 reviews
- 18 likes
Would not pay out my prize
I scratched the code on a card and it said I had won $20000. I really thought I had won the prize. I was deceived into ordering from the catalogue and received the ordered goods. When I queried it they said I had not scratched all the prizes on the card as the code matched up with four of the prizes and you only get 1 (the crappy one). I am taking this straight to the ACCC and maybe Slater and Gordon.
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scamed... no prize at all..
I admit I should have known better.. I was led to believe I had won of 3 prizes... $20,000, $1,000
or a ring.. when i asked the magnamail staff person which one was i going to get.. she said the computer
would pick which one and i would find out what i was to receive with my order... the order arrived no reference to the prices.. just a filthy scam... how dare you say that you are honest.. what a joke.. and i should have know better...
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PhilipAdelaide
- 2 reviews
- 6 likes
Misleading Advertising
In August 2018, my wife received a letter from the 'Prize Draw Administrator' at Magnamail stating that she was ' a CONFIRMED WINNER in Magnamail's BIGGEST Prize Draw All Year' and that she had 'definitely won a prize'. We ordered an item from the catalogue which was a condition of entry and waited for the draw to take place in early November.
We heard nothing and rang Magnamail on 12th December to find out what prize my wife had won and when she would receive it. Initially, Magnamail denied that she had won a prize but when we challenged th...Read more
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Questions & Answers
Smithasked
Hi Do you still have Men's & Lady's bed thermal gloves?
Thanks Cathy
Hardy j.asked
Di you still have magnetic Knee brace//
No answers
reyneasked
how good does the 'car lift cushion' work ?
No answers
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