MailPlus

MailPlus

 Verified
MailPlus
4.0

66 reviews

PositivevsNegative
76% · 5015 · 23%
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Sender or ReceiverSender · Receiver
Delivery Time
  • Early
  • On Time
  • Unacceptably Late
  • Never Arrived
Delivery Arrived in Good ConditionYes · No

Reviews

66 reviews
66 reviews
scott.burton
scott.burton
 

Mailplus worst customer service

I’m currently still waiting for my express package. It is now a week over due. They won’t ever be getting my business again. Stay away. Show details
Will
WillGreater Melbourne (Outer), VIC
 

Very bad experience

Send a package on Tuesday 18th july.
From Dandenong south to Laverton north.
Today is 24th July and package hasn’t been delivered.
Can’t even let me know when the package should be arrive.
Super terrible experience Show details
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Benjamin S.
Benjamin S.
 

Impressive

I've used MailPlus services on 3 deliveries so far and I'm very impressed.
While AusPost deliveries are taking up to 2 weeks to get here (NSW) from Victoria ...
MailPlus parcels are being delivered here from Victoria overnight !! Amazing :)))))
Exceptional Service Show details
Kraiye
KraiyeSouth East Queensland, QLD4 posts
 
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Gill H
Gill H
 

Incredible Customer Service

There was a small hiccup in the delivery of a package, however the package, once found, was delivered in a timely manner. The MailPlus Customer Service is exceptional. Aleyna kept me updated through the entire process and I can't sing her praises enough. It was wonderful to be able to email a company and have your query dealt with immediately by such efficient staff. Show details
Catholic School
Catholic School
 

Give it a go

Mail Plus was recommended by another school so we decided to give them a try. Three years on we are happy with the service provided. Items are picked up & delivered in a timely manner and staff are pleasant to deal with. Show details
Bonnie G.
Bonnie G.Sydney Surrounds, NSW3 posts
 
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Erin
ErinPerth, WA
  Fair Incentive

Makes it easy for customers

Yes it was picked up on time, and tracking was given to the customer.
Easy to send invoices via email, with tracking attached, as far as I know it was delivered on time, received no complaint Show details
Roslyn
RoslynSouth East Queensland, QLD
 

Best way to send and collect mail

Great service, packages delivered/sent safely. Always happy to go the extra mile. Picking up mail if it is ready to go when they drop off as part of the service. Show details
Brett
BrettSouthwest, VIC
 

mailplus is excellent

yes to all of the above, very happy with the service, banking is picked up promptly when required, parcels are delivered on time every time. Joan provides fantastic service with a smile. Show details
KNOWLEDGE G.
KNOWLEDGE G.
 

They lost my item which I was waiting for it from more then a month now and they said sorry we lost it

They lost my item which I was waiting for it from more then a month now and they said sorry we lost it..... and we can't refund it what to do Show details
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Hayley Dry
Hayley Dry
 

Unreal service!

Love MailPlus! Brilliant service and very happy customers over here- our courier Ron is always on time and our customers are always so surpised about the quick delivery overnight even in remote locations. Highly recommend even as a little tiny start up as prompt delivery is a great way to build trust and connection! Show details ·  1
Clovis by MeiKen
Clovis by MeiKenMetropolitan Adelaide, SA
 

The best service ever!

We decided to give MailPlus a go about two weeks ago and can confirm that this is the best decision ever! Packages were delivered overnight from SA to states where it normally would take two days to arrive! Customers have commented on how surprised and happy they were with the super fast deliveries. It is a BONUS to know that we have a supportive and SUPER efficient team to work with. Thank you so much! Show details
Belinda
Belinda
 

Overnight Queensland to Melbourne! WOW!!

My parcel arrived overnight from Qld to Melb. This is incredible. Package was in perfect condition. Just super impressed. This is unbelievable service. Never have I had a delivery arrive this fast with any other carrier. Thanks MailPlus, AMAZING!!!! Show details ·  1
nomore
nomoreHobart, TAS3 posts
 

1 week EXPRESS from Launceston to GC

what a express service with $12 dollars for 500g. I have a parcel delivered from tasmania to gold coast in 7 days. and when you write the feedback... they just ignored it.

Don't use this company. Show details

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Questions & Answers

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Details

CategoryCouriers
ServicesSame Day
Business Plans Yes
Visit official website

Contact info for MailPlus

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed

Extra Information

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