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2Marco Plumbing Solutions

Marco Plumbing Solutions

 Verified
2Marco Plumbing Solutions
3.3

210 reviews

Positive vs Negative
47%53%
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Customer Service
3.0
Timeliness
3.4
Job Satisfaction ?
2.9
Rates and Fees
2.6
210 reviews
5 Kennedy  · Very reliable and professional plumbing company. Great communication and high-quality workmanship from start to finish.
5 Else  · Great service ! Definitely will use them next time! Thank you Marco
5 D B.  · Honestly really easy to deal with them.. they arrived wequickly and fixed my leak same day for a pretty fair price.
5 Mark Hamm  · Ryno came and replaced our hot water system today. He did a fantastic job. Super neat work. Lovely to deal with. Highly recommend.
5 Louis Webb  · Best service I have had in labrador. Ryno was a legend and sorted the kitchen sink leak super fast..!!! Thaankss for coming out so early in the morning.
5 Malcolm Hart  · They came out late on a Tuesday night to fix our leaking laundry tap fast service and the guy was real nice. It was great to get it sorted SO quickly.
Hailey E.
Hailey E.QLD
 

I had the Marco Plumbing team come to my property in Kangaroo point to find a gas leak in my kitchen. They had all the tools and knowledge to get the job done quickly and safely. They were able to find and disconnect the problem appliance and turn my gas back on the same day so that my family and I were not affected. I was very happy with the… Read more

whole process from start to finish, the plumber was helpful and friendly and he was happy to work with my schedule even with my difficult work hours. I recommend the Marco plumbing team to anyone looking for a friendly, reliable and cost-effective plumbing company.

Mark Odgers
Mark Odgers2 posts
  Verified

Avoid at all costs. There add says no call out fee where I was told it would be a minimum $200 call out fee. Once my caravan was looked at I was told it would be about $550 to find a leak so I told him to go ahead and do his work. In a total of 5 mins work it was found to be a faulty gas regulator and the price went up to $1500 dollars ! Once I… Read more

googled the price of a regulator I found them to be in the range of $100 to $150 so I asked why the huge mark up? He explained that his boss has overheads and needed this price to make a profit. I complained and the price was quickly dropped to $1100 . I felt this was still extortionate but since he was here to fit it anyway. Next week we took the van away and lo and behold no gas. I rang the owner [Name Removed] who face timed me and quickly told me that the regulator had been tampered with as it had fallen apart? I found this excuse ridiculous as the van is behind a fence with three very aggressive dogs. Anyhow no gas for our trip so [Name Removed] comes back the next week and installs another regulator. All good till our next camping trip where once again we had a strong smell of gas. Once again [Name Removed] returns to another faulty regulator which he once again claims the only way this could happen is that someone has tampered with it. I had had enough by then and told him that his assumptions were beyond st^pid and he was obviously fitting faulty regulators. It’s been three months since the 3rd regulator has been fitted and still haven’t tested it but let’s just say my hopes are not high ?

Marco Plumbing Solutions
Marco Plumbing Solutions    

Hi Mark, We are sorry to hear that you… Read more

Reviews with attachments

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James hunt
James hunt
  Fair Incentive Verified

Excellent service from Marco Plumbing Experts. The plumber arrived on time and fixed the issue quickly and professionally. Show reply

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Asif Sehzeena
Asif SehzeenaNSW
  Fair Incentive Verified

Marco Plumbing Solutions provided excellent service. The plumber arrived on time, fixed the issue quickly, and cleaned up everything afterward. Show reply

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Danny Redd
Danny Redd
 

Franco recently completed a gas hot water installation at my home in strathpine and the entire process was professional from start to finish. He arrived on time, explained the hor water system clearly and the process, he ensured everything was installed safely and tested thoroughly before leaving. The workmanship was clean and precise, and he… Read more ·  1

took the time to answer all my questions about efficiency and maintenance. If you're looking for reliable gas hot water installation with attention to detail and proper safety standards, I safely recommend Franco for the job

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Nancy Barrak
Nancy Barrak2 posts
 

Alex installed a new sink at my home in Coomera and the entire process was seamless from start to finish. He arrived on time, worked efficiently, and paid close attention to detail to ensure everything was perfectly aligned and securely fitted. The plumbing connections were neat and professionally done, with no leaks and excellent water pressure.… Read more ·  1

He also took the time to test everything thoroughly before leaving and cleaned up the workspace completely. It’s clear Alex takes pride in his workmanship. I wouldn’t hesitate to recommend him to anyone needing reliable and high-quality plumbing work.

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Gee
GeeNSW2 posts
 

Ryno did a fantastic job fixing the tap in my camper bus while I was travelling to Brisbane. It gave me real peace of mind knowing it was being taken care of properly while I was on the road. He was reliable, communicated clearly throughout the process, and made everything easy and stress-free. The repair was done efficiently and to a high… Read more ·  1

standard — no leaks, no issues, just solid workmanship. It’s not always easy finding someone you can trust with a camper setup, but Ryno delivered. Highly recommend him for any plumbing work, especially if you need someone dependable while you’re away.

Latest follow-ups

Sam S.
Sam S.
 

I had my hot water replace by Marco Plumbing and I was very impressed with their service. They are on point with there charges and no hidden surprises. I will definitely recommend To my friends and family Show reply

 Follow-up  · I recently had my hot water system replaced by Marco Plumbing and couldn’t be happier with the service. From the first phone call, communication was excellent. They took the time to explain the entire process, including why my old hot water system had failed and what options were available. Everything was explained clearly and professionally,… Read more

Ms Klodja
Ms KlodjaQLD
  Verified

TOTAL RIP OFF. Did not provide me with a quote. Had a shower that was not draining properly. Charged me $990 for a total of 90 minutes work. Tried to convince me he was giving me a good deal by charging $200 for bottle of acid instead of $300. Completely gaslit me when I complained about price.

 Follow-up  · The dishonest plumber came within a few hours of being called. There was no written quote. He verbally told me that it would cost $200 to $300 if he could clear the drain with acid only but that if he needed to use the jetting machine it would cost more but he never stated how much more. Within a few minutes of pouring half the bottle of acid (to… Read more

Positive reviews

lara b.
lara b.
  Fair Incentive Verified

I recently hired Marco Plumbing Solution for a plumbing issue at my home, and I couldn't be happier with the service I received. From the moment I contacted them, their team was professional, responsive, and courteous. They quickly scheduled an appointment and arrived on time, fully prepared to diagnose and fix the problem. Show reply

Nick
NickQLD2 posts
 

Franco does amazing work. He and his team completed two bathroom renovations for us and the work was excellent. From excellent advice, to clear communication, professional standards and great workmanship, Franco excelled in every area. I would highly recommend him for any plumbing work! Thank you for all your work with us!

Sue Drummond
Sue Drummond 2 posts
  Verified

Very happy with the service provided and the fact they made good everything they promised they would. I will always endeavour to support small family businesses and recommend them to those who are looking for this service, that they do have a heart when sometimes a client is having a rough patch, such ai have been. I appreciate the time they’ve… Read more ·  1

spent talking to me on the phone since and very happy to leave a review that will encourage others. Thank you

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Negative reviews

EHM
EHMQLD3 posts
 

I obtained an over the phone quote from a plumber; he said anywhere between $400 - $500. Another plumber came to do the job, and then produced an invoice for just over $700. I told him what I was quoted on the phone, so he dropped the price by $100, still more than quoted. He said the office staff don't always know what a job will cost. I said it wasn't office staff, it was actually one of the plumbers. Nothing more was said.

Marco Plumbing Solutions
Marco Plumbing Solutions    

Hi there, Thank you for your feedback —… Read more (+1 reply)

Natalie marshals
Natalie marshalsQLD5 posts
  Fair Incentive

We recently had a serious issue at our home when our toilet became blocked and started backing up. We had no idea what was causing the problem and were worried it might be something major. We called Marco Plumbing, and they responded quickly from the very first phone call. Once they arrived, they carried out a inspection and discovered that… Read more

tree roots had grown into the sewer line, which was causing the blockage. They didn’t explain everything clearly and walk us through the solution so we felt pressured in what needed to be done.

I. The end it was very very expensive for dismal professionalism not to meantion every veiw is fake

Marco Plumbing Solutions
Marco Plumbing Solutions    

Hi Natalie, Thank you for the fantastic… Read more (+7 replies)

Patricia
PatriciaQLD
  Verified

To replace an insinkerator, I thought I would support a local small business. I realise I was st^pid and didn’t get a quote before hand. Total cost for labour and to pick up a new insinkerator from retailer was $935, [Name Removed] justified this charge for the less than 1 hour from arriving and departing, by saying “he had to study to be a… Read more

plumber”. Also charged $715 for the insinkerator that retails for $479. The 50% markup [Name Removed] said was to cover warranty. Then charged $132 for a seal that he said was required, but two plumbing stores said it was not needed as all requirements are included. As a 75 year old female pensioner I feel I was completely ripped off and would NOT recommend Marco Plumbing Solutions. To the two apprentices who did the 10 minute installation, thank you and be very wary.

Recent reviews

Lisa S.
Lisa S.
 

Marco Plumbing have been absolutely fantastic from my initial phone call to Sal after a bad experience from another plumber. She was empathetic, reassuring answered all of my questions and concerns. The next morning I had Rhino come out and within 5 minutes he located the issue with an outside leak and it was fixed in no time. Upfront explanation… Read more

of costs and works involved. Family owned business and could not recommend any higher! Will be calling them in future for all of my plumbing needs 10/10 experience.

Neil Cooper
Neil Cooper
 

Franco and Ryno did the rough-in for our new bathroom in Goodna and I was really happy with the service from start to finish. They showed up on time, were friendly and easy to deal with, and took the time to walk me through what needed to be done before getting started. I appreciated that they explained things in a way that made sense, especially… Read more ·  1

since I’m not too familiar with plumbing work.

They worked efficiently but didn’t rush anything, and you could tell they cared about doing the job properly. Everything was left neat and tidy at the end of each day, which made a big difference during the renovation. Communication was great throughout, and they were happy to answer any questions I had along the way.

Overall, it was a really positive experience and I wouldn’t hesitate to use them again or recommend them to anyone needing plumbing work done around Goodna.

Oliver Leach
Oliver Leach
  Verified

Ryno helped me out with a caravan gas cooker and also issued a new gas certificate for my caravan in Lawnton. I was in a bit of a rush as I needed everything sorted urgently, and he managed to fit me in on the same day, which I really appreciated. He was professional, easy to deal with, and got straight into the job without any fuss. Everything… Read more ·  1

was done properly and checked over, and he made sure I understood what was needed foe the certificate. It gave me peace of mind knowing it was all done safely and up to standard.

Really grateful for the quick turnaround and the quality of the work. Would definitely recommend Ryno to anyone needing gas work done on the caravan.

Alan M.
Alan M.
 

Ryno did a fantastic job replacing the regulator on my caravan in Brendale. He was prompt, professional, and clearly knew exactly what he was doing. He explained the issue in simple terms, got the job done efficiently, and made sure everything was working safely before he left. It’s great to deal with someone who takes pride in their work and doesn’t cut corners. Really appreciate the quick turnaround and quality service

lisa
lisaVIC2 posts
 

Huge thanks to Matt for coming out to Zillmere at 2am to repair a burst pipe at our place. He responded quickly, arrived when he said he would, and got the problem sorted straight away. Even in the middle of the night he was professional, friendly, and clearly knew what he was doing. The repair was done efficiently and he left everything clean and… Read more

tidy. It’s a huge relief knowing there are reliable plumbers like Matt around when emergencies happen. Highly recommend his services if you need someone dependable, especially for urgent jobs!

Ashley Bryan
Ashley BryanQLD5 posts
 

I recently had Franco from Marco Plumbing install a new hot water system for me and I couldn’t be happier with the service. Franco arrived right on time, explained everything clearly, and completed the installation efficiently. He did a great job and made sure everything was working perfectly before he left. What I really appreciated was how tidy… Read more

he was – he cleaned everything up afterwards and left the area spotless. It’s great dealing with a professional who takes pride in their work. I would definitely recommend Franco and Marco Plumbing to anyone needing reliable plumbing services.

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Emma E
Emma EQLD
 

Ryno and the team are very professional and solved all our plumbing problems. The team are very kind and very punctual with time frames we had the job done at Logan and Ryno was very good a communicating when he would be arriving and giving updates on time and was willing to answer any questions.

Tim kennedy
Tim kennedy
 

I needed a gas fitter for my caravan and these were the only ones who actually arrived on time. They quickly fixed the leak and also checked the appliances to make sure everything was working safely. Overall, a straightforward and reliable experience.

Layth A.
Layth A.
 

Franco recently helped us in Capalaba with a water leak that had already defeated three other plumbers — and the difference in skill level was obvious from the start. Where others relied on guesswork and surface checks, Franco approached the job methodically. He used proper leak detection techniques, worked through the plumbing system logically,… Read more

and explained what he was testing and why. Within a short time, he located the hidden leak that everyone else had missed. What impressed me most was his persistence and technical ability. This wasn’t an easy, visible leak — it was concealed and causing ongoing issues — but Franco didn’t cut corners. He pinpointed the exact source and repaired it properly the first time. If you’re in Capalaba and dealing with a hard-to-find water leak, I wouldn’t waste time calling around. Franco clearly has the diagnostic skills and experience that others don’t.

C O.
C O.
 

Alex came out after hours to repair our gas hot water system in Kangaroo Point when it suddenly failed. He diagnosed the issue quickly, explained the fault clearly, and had the system back up and running without unnecessary delays. What stood out was his willingness to respond outside normal hours and still deliver professional workmanship. He… Read more

worked efficiently, kept the area clean, and made sure everything was tested properly before leaving. Reliable service when it mattered most — highly recommended

Ricardo A.
Ricardo A.QLD
 

Franco recently completed gas compliance work on my boat in Runaway Bay and I couldn’t be happier with the service. He was thorough, knowledgeable, and clearly understood the marine gas regulations inside and out. He carefully inspected the entire system, explained what needed to be brought up to compliance, and carried out the work efficiently… Read more ·  1

and professionally. Everything was tested properly and certified, giving me real peace of mind knowing the boat is now safe and fully compliant. Franco turned up on time, communicated clearly throughout the process, and left everything clean and tidy. If you need gas compliance work done on your boat in Runaway Bay, I can recommend this company for complicated work

Alma C.
Alma C.
 

Marco does exceptional work. You can tell that he loves her job. he came and diagnosed our furnace problem and fixed it and then in testing the repairs another issue showed up and he fixed that. She also found some wiring that had been put in the wrong way and fixed that. he also showed me how to clean my filters on a different system we have. Marco is very polite I'm hoping I get him every time I call them for service. Show reply

Douwina Hart
Douwina Hart
 

I had a serious sewer blockage and the team used a camera inspection to clearly show the cause which turned out to be tree roots. I appreciated being kept informed throughout the process. The issue has now been properly resolved, and I'm grateful for their hard work, especially on such a hot afternoon. Show reply

Emily J
Emily J
 

Ryno did a great job clearing our septic tank in Yeerongpilly. He arrived on time, explained the process clearly, and handled everything efficiently and professionally. The job was done thoroughly with no mess left behind, and he made sure the system was working properly before leaving. It’s reassuring to have someone knowledgeable who takes the time to do the job right. Call this company if you want a job done properly the first time. Show reply

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