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My battery lasted 15 months. RACQ tested and advised a new battery was required. When I contacted Marshall to express my dissatisfaction they simply did not believe the battery was dead. As the RACQ had taken the dead battery away I can prove nothing. Never again will I use these people.
Never again!!! And how do I choose ZERO star?
Bought a heavy duty battery with 2yr warranty. Had 2 NRMA roadside mechanics confirm battery is faulty with test results and Marshall has refused to replace my battery.
Branches play with customers with prices different branches make up different prices
Went to Ballarat branch quote $155 (no RACV discount mentioned) for a Nissan Navara standard 4wd battery once the car was in the work shop the boys suggest a different 2nd battery DC was required cost now $400+ then the owner said if you are a RACV member you can have the 2 batteries for $387, ok I said unfortunately they did not have that DC battery, so I said to the boys just put another standard battery similar to the first one, the owner comes out and said now it's $410, I said to the owner I was quotes $387 with one standard and one DC bat...tery, sorry he said then yelled out to his worker $167 for each battery, totally confused, drove home thinking an owner knows battery prices so I called Jake at Geelong compared his price were also all over the place his priced the 2 standard batteries $185 each and he does not have RACV discounts, boys and girls my advice is do your home work before purchasing batteries from these guys
Great service and Great prices
I have bought batteries from them for 2 cars previously , Service was good , Tech remembered me from last time . he knew exactly what he was doing , was very prompt , and best of all price compared really well with car shops plus because they fitted battery got no problem with warranty
Excellent prices and ultra punctual
Excellent customer service, Excellent batteries, Excellent prices and ultra punctual
Seriously good service, and happy vibrant staff who turn up on time.
David Baek from Marshall batteries saves the day for me.
As Murphy’s Law does strike... I had important meeting to attend too, car wouldn’t start due to flat battery, I’ve always remembered the Marshall logo, I rung them, within 10 minutes, David turned up professional, polite, punctual, 10/10
I made the meeting and got the job.
Thank you David, thank you Marshall.
Do not trust Marshall as they will try anything to avoid honouring the 3 year warranty.
Apologies for the long review but every aspect is important to note.
Purchased a car from interstate.
Battery was purchased this year by seller.
Battery would not stay charged.
Mechanic doing roadworthy told me car wasn’t drawing current and battery was most likely the problem.
To save on the call out fee, I contacted Marshall and they gave me names of two of their local authorized representatives to check the battery. Rep 1 was pretty short with me and upon checking the battery told me it was fine and the car was the problem and shooed me awa...
marshall batterie sure not a exide with a different label as part number siads so
had a battery within 1 /12 years stuff up went flat a lot, no idea why can happen then rang the office they didn't want to give me a new battery but under warranty so they did swap it over was ok for 6 months then started to drain again went flat many times no idea why depend on how long been sitting in the company as they have a date on them, also rang the company they said to me its my alternator i need a bigger battery if this the point why sell me a crap battery for a starter then tell me buy a German battery come on i know supercharge batt...eries are great used them for years, should stuck with these now with the part number they gave me said there a Exide battery and there reviews are poor, wouldn't go near this company known battery again my car has no faults been checked by auto electrician /mechanic no faults at all, i know batteries don't stuff up much but these one did, we know there trying to run a business but ripping of customers out the question do your homework before you buy one from them
Supercharge Battery from a Holler a Marshall store warranty exchange
Marshall Batteries contacted me and outlined that the battery i bought were not from them, they were a supercharge Battery and I have been lodged a replacement exchange from them but no response so far.
After purchasing a replacement battery at the Murray Bridge store 8 month ago I tried to install the battery today to find out that she is not having any charge. I then went to the store for a replacement to be told that I am stupid for storing the battery in the shed as apparently everybody knows that you can not store a battery for longer then 3 month. No information about that in store, no information on the docket and you guessed it no information on their paperwork. Holler a Marshall Battery never ever again.
Friendly and professional staff
Vince took my booking in Melbourne and Chris installed the battery. Both gentlemen were delightful, helpful and professional. I don't come across many friendly and helpful service people these days but Vince and Chris have restored my faith. Thank you both for a great experience.
Was it a deliberate scam
I got an email quote to replace my battery. My car has a stop start engine. I researched the battery they recommended and it said suitable for my car. When the guy arrived to do the job, he was removing my battery and said the battery that was quoted wasn’t suitable for my car. I showed him the emails and he said a needed a different batter that was an extra $200. I told him to leave. I emailed the original guy that quoted. He hasn’t replied which yells me it was a deliberate scam. Quoting 1 price then trying to get more when they were here
Speedy service at the end of the day.
I had a flat battery before work in the morning and drove The Launceston Marshalls store after work.
Even arriving at the end of the work day, I received friendly, supportive and quick service to buy and get my battery fitted. Very happy and will recommend to friends and family.
Good price great service
I logged an Enquiry on their website and received a phone call and quickly set a time and agreed price for fitting at my home. George came on the time we agreed and fitted the correct battery to my Motorhome. Cleaned the terminals and tested the starting and voltage etc.
Overall I was very happy with the service
I rang Marshall Batteries Adelaide and the person said he would be able to provide a battery for my wifes 2014 V8 Sport Wagon within 1/2 an hour. He was exactly on time, very friendly, very efficient and very well priced for the service at 7.30 at night. Would recommend them anytime. Thanks for the great service.
Great service thanks Stev and Jeremy
Thank you for such great service Jeremy and Steven, my car would not start 3 months ago and I was told by a mechanic I needed a new alternator $460, I am so glad I didn’t accept that advice being female. My car stopped again 3 months later, yesterday I phoned and spoke to Jeremy he was great and said they can check everything on my car even if it is not my Battery. Steven checked my car and thank goodness it was only a new battery. Thank you so much guys for great service.
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