They've got to be joking!!!!
I actually don't know where to begin... I am absolutely disguted by the way a certain consultant "K" at Matchworks in Victoria speaks to their supposed "Clients". The organization is meant to help and facilitate jobs that are in appropriate areas of capacity and skills for these same people instead this delightful person saw fit to be downright rude, dismissive ,overbearing and threating loss of payment right out of the gate. Power trip much?? People like this really need to rethink their attitudes you are in a field of work HR only because ...of the unlucky plight many of us find ourselves in through no fault of our own. Many have arrived at this point after some of lifes most painful crushing experiences and are not deserving of unempathetic "Consultants" who present with little to no EQ let alone IQ. These parasitic unhelpful agencies need to be looked into immediately. Draining govt funding and just plain counter productive ... rather than raising people up they most likely humiliate and demoralize them. "K" should remember that life can turn in a spllt second what is secure one minute can devolve into chaos in a heartbeat. Please try to walk a mile in someone else's shoes and think before barking threats.
There is a worker at Broady, and she is nice but her memory is really bad. She asked me to drop off papers..I did on the same day. Then when I called to ask if she had made the appointment needed with those documents she said you need to drop them off first... wth! I did the week earlier! Then we have conversations and she forgets what I have told her within minutes! Something isnt right, and I feel bad for her..but its so frustrating
Match works makes one feel like an unbeing as Orwell says in 1984
Been unemployed for too long to mention as in unemployable.matchworks are my 4th employment agency. Everytime I ring up they lie and say mycase manager is busy or in a meeting.went in personally and found d her sitting doing nothing yeah some meeting.whrn I ring I'm out on hold then phone cuts out.turned up to appointments and case manager is off sick but haven't been told. One girl I want mention name when I went to talk to me ared at me like i was crap made a rude sarcastic comment and moved away from me like I was crap.everytime I go in there I feel like killing myself.degrading and humiliating. currently suicidal partly due to my dealings with match works
had to give terrible review as you don't have a racist sexist discrimative option
Loraine at matchworks Narre warren cut off a single father on the 10th of October 2019 as the father took his 7 year old child to a dentist appointment that had been booked since grand final 2019,Go Tiges! On the 7th of October on the fathers first ever meeting of Loraine at matchworks Narre warren Loraine notifies dad he must attend a job club on the 10th of October 2019. The father expresses, on the 7th of october nearly in tears mind you that the appointment will not be canceled. Dad will try but already knows if 10th is canceled next availa...ble will 3-4 weeks. Loraine then applies a demerit point for non attendance. When I question her "why" she states that I said I would cancel the appointment to her on the 7th! next 1, offered some work on 30th of October 2019, I notify matchworks at 7.55am that I've been offered some work that day cant make appointment. Unfortunately when I get to the job the foreman who is completely within his right told me he didn't think I was well enough to work for him that, I was an anxious mess as sleep for me is very rare. He says go see your doc, if your doc thinks you can come back and do the duties, come back. Doc said NFW, gave me a certificate for two days and a script of valium. I upload the cert, wrong cert must be Centrelink form, get it corrected upload and still am not reinstated. Did the stupid thing complained to matchworks head office who will now pass the complaint onto the Narre warren Manager, oops made complaints about her telling me to lie to employer about my medical and workcare history. Doing this people by the way is illegal you must disclose! now well Im trying to buy a gun so when I go back to them I can blow my brains out in their lovely office! even more. first case manager don't know her name as she is rude and has never introduced herself cuts me off in 2018 when I first started with them. She makes an appointment for me to attend and get reinstated, day before app get the text reminder, turn up day of app to be notified worker is on 3 days holidays, this of course people is my responsibility that I did not know she would be on holiday. I as it stands now have 4 demerit points against me, 1 for going to a job, another for taking my child to a medical appointment, 1 because I would not talk or look at her in an appointment as she is a liar about the dentist thing and have absolutely no idea why the other. I would rather be run over by a convoy of b-line semi's than go anywhere near these people again!
My consultant is rude and nasty
I had a appointment last week with my consultant she had a job for me that I couldnt get to so when I turned it down she started yelling at me saying I have to take anything that comes a long she was so nasty now my anxiety has been sky high since I saw her last
Unprofessional Job Provider
Caboolture Matchworks is one of the worst Job Provider that job seekers should avoid. My sister and I went there three weeks ago, but decided to back out after we heard this rude consultant (If I'm not mistaken on what I heard the rude consultant name is Kim) talking to one job seeker in a very rude manner. Job seeker should be aware that unprofessional conduct of any job provider consultants can be reported. They are being paid to assist the job seekers, not to treat them unprofessionally. I am not saying all job provider are nasty, but based on my own observation and reviews on this site the outcome was really bad and should be look at by Centrelink.
Thank God s*x trade isn’t legal or they make you do it because you capable
5 appointments in 4 weeks with 2 consultants. I am a Software Engineer and I understand I am supposed to take up relevant jobs, but I am sent for labour and low jobs that require school dropouts.
Even animals are matched to families before adoption, I am looking for a job that suits my skills and experience and I am human, a person, not a horse that you tie to a cart.
I was suggested to see a psychiatrist just because I refused a labour job.
Terrible client service.
The advisor that I was with, with Matchworks. Disregards my anxiety problems and social phobia. They forced me to an interview that I was told about on the exact same day, that I had to go to as they threatened to suspend my Centrelink allowance if I didn't go. So, I went, finding it was a job not suitable to my mental needs and while in the interview I had a very bad panic attack so I left when the interviewer left the room, not know if they were coming back. In the end, I was told to call them back to apologize for my "disrespectful" behavior, even when I left a note.
They don't care.
How do I file a complaint about my new job provider person? [name removed] from Matchworks Narre Warren. She is such a fool. Treats everyone like crap and won't listen. My other Matchworks person was treated us better. I have complained to the management of this office and he stuck up for her.
They want me to give up my 2 jobs I have a week. One I have been with for 19 and the other for 2 and half years. Just so she can put me into cleaning or manufacturing jobs. I told her that I had a contract with these jobs and cannot leave the parents I...
Consultant on a power trip
Frankston. Was shocked at the attitude of my consultant ‘S’. Even though I was fully compliant and agreed to do a training program on my first and only appointment she was on the attack it seemed. I left feeling like I’d just come out of detention. She second guessed me multiple times that I would send my resume through by the time required as I had to convert formats. She then proceeded to say she’s used to being lied to inferring I’m one of those people when she had met me for 5 mins when I had given no reason for her to believe that. The only positive was she seemed very efficient in getting things done. Never had a problem with any of my consultants prior to this.
Last month, I accompanied my niece to Matchwork Caboolture and I was astounded to see the way they are treating the job seekers. There wasn't any privacy at all. Matchwork management should look into this. No person in their right mind will put all the job seekers in one room. Even myself who was sitting outside waiting, can hear the consultant voice. She was rude and nasty. I doubt it if any of those consultants are qualified to deal with job seekers. SHOCKING!
Absolutely waste of taxpayers money (1.3 Billion p/year) and a waste of resources for unemployed
After reading these reviews, I've decided to put in my two cents worth . I became unemployed at 54 years, through a long term injury, and was thrown on the scrap heap. Luckily for me in the beginning the service provider was quite sympathetic to my needs, and realized that heavy duty lifting was out, which unfortunately were the only jobs that were available. So I spent three years visiting them, ending up just discussing life in general, and filling in an hour with talking. They finally closed down, and I was now posted to another one. I'm now...off to Christie bch to visit the next provider, same thing spent an hour p/wk discussing life in general. That soon closed down and then I was posted to another which unfortunately was run by a sergeant major, a real cow, this one had no time for me, just said three choices, do a course (you could then) look for a job (cold canvass) or volunteer. I decided to do a certificate 2 retail, it went about 3 weeks, some mickey mouse course held in a Seaford pub, got some sort of certificate, which didn't do much for my resume, by this time I'd had enough and found out the place was run by monkeys. Luckily I had enough skills in I.T. which allowed me to volunteer as a Computer tutor. (Even at 60 I found I'm still required to volunteer 15 hours p/w.) I've decided to continue on this path as it will be my last career, and then receive a pension. My partner even though having skilled as an accountant overseas, couldn't find work in this field, had to lower herself to work in another field to get enough money to live, and even worked for someone who paid under the award rate. Thankfully that's finished now, she is required to go to MatchWorks once a week just to change some words in her resume, she found it difficult finding jobs and was reprimanded for applying for jobs, that they thought were not suitable. What a joke their requirements are 20 jobs p/m, now she puts it in another language so they can't read it. Been a few years now for her at MatchWorks and after doing volunteering work for 6 months every year she has now gained a new skill, volunteering as a volunteer in a volunteering organisation involved in some sort of volunteering work, who in general help volunteers, who are finding it difficult to find volunteer work.
Matchworks is Great
Matchworks DES in Corio is great. They helped me get through any mental issues I had and encouraged me to keep taking steps forward. They sent me to a few classes and helped me with anxieties I had when I went to interviews. They were all extremely lovely people and now I’m working and feeling more confident within myself.
Pathetic and Uselss.
Twice in the last month I have had my payments suspended for their failures. Once, they failed in logging in a Job Search sheet I handed them, and the second time they failed to log my attendance at an activity, when I called them during said activity and explicitly told informed them.
They don't help at all and provide nothing of benefit, sending me to useless "Work Ready" courses that teach me nothing. Awful and useless. Whatever they're being paid it's too much.
Used Car Salesmen Are More Ethical
I found out the hard way that MatchWorks 1-star score is fair and accurate. I won't mention which branch was involved for privacy reasons.
MatchWorks did not gather background information on their client - not even a resume.
Cold called new clients to sign-up for training courses unsuitable for the client. Lie about the contents of the course.
When the client notices they have been signed up under false pretences, use sales techniques such as transferring complaining client to management, who then stonewall and attempt the sales process ...
Riff off MONEY from centrelink
2 years ago I was with MatchWorks ( Airport West ) for few months and end up with nothing, they just want people running around ( same as Max employment ) . They all shifty and riff off money from government .
Lazy, no time management , lack presentation , no direction - ZERO STARS EPIC FAIL
I was with Matchwork Cannington for 2 months. I have 3 qualifications a lot of experience, it wasn't until I developed a medical condition and I wasn't able to work for a while that I need the DES provider. MY co Ordinator, in two months asked me how she could help, despite the fact she should know what she should do, I advised reverse marketing , in that time she only reversed marketed me for only one job, despite of many years of trying to re enter the work force, I was stuck with a women who didn't do any work/. I handed everyth...ing to her on a platter , including desired places I wanted to work, while I still applied with no success, she did nothing. so Avoid like the plague, do what I did and change to a far superior DES provider
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