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Mate Mobile
4.0 from 8 reviews

Reviews

(3)
(4)
(0)
(0)
(1)
  • Plan Type
    • Post-Paid Sim Only (5)
    • Pre-Paid Sim Only (2)
  • Local Reception
    4.6 (7)
  • Customer Service
    4.1 (7)
  • Value for Money
    4.3 (8)
  • Transparency
    4.8 (6)


  • Verified customer

So far it’s feeling to good to be true!!

published

Only new to Mate! And so impressed that if it is this easy and has such good service that I will be swapping our whole family over to mate communicate!!

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $20.00
Included Data per Month:6 GB
See all answers
1 comment
MATE Communicate
Vanessa S.MATE Communicate

Review collected in partnership with MATE Communicate


  • Verified customer

6 days to activate but I don’t think it was mate I

published

6 days to activate but I think the problem was back at Woolworths mobile other than that I’am happy to be on board with mate ,only one other thing and that is how to access premium phone numbers

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $35.00
See all answers
2 comments
John M.
John M.

Don’t forget to let me know about accessing premium phone numbers

MATE Communicate
Vanessa S.MATE Communicate

Review collected in partnership with MATE Communicate

Paul Macbeth

Paul MacbethSydney, NSW

  • Verified customer

Great service,no problems what so ever

published

Mate mobile network coverage is excellent, no drop out what so ever and download speed is very good so I'm very happy with the service provider by Mates so far.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $20.00
Included Data per Month:5 GB
See all answers
1 comment
MATE Communicate
Vanessa S.MATE Communicate

Review collected in partnership with MATE Communicate

  • Verified customer

No issues so far

published

Purchased a sim only plan for my daughter, have had no issues so far with the service. Only problem I have is monitoring data usage which other providers allow you to track in real-time but they do send text alerts at least. Value fir money in my opinion.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $25.00
Included Data per Month:15 GB
See all answers
2 comments
MATE Communicate
Vanessa S.MATE Communicate
Shayne Hill
Shayne Hill

Thanks Vanessa

Review collected in partnership with MATE Communicate


Jason Davidson

Jason DavidsonGreater Melbourne (Metropolitan), VIC

  • Verified customer

So far so good

published

Reliable coverage through the Telstra network.
Good rates. This was one of the reasons we chose Mate.
Good data speeds
We've only just swapped from Optus but it has been good so far.

Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month: $25.00
See all answers
1 comment
MATE Communicate
Vanessa S.MATE Communicate

Review collected in partnership with MATE Communicate


  • Verified customer

Pretty good Mate

published

So far so good. Haven't had any issues yet. Though the password sent to me for increasing ringing time didn't work for me.
The service is very good and it's nice to know your speaking with someone in the country you're calling from.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $20.00
Included Data per Month:5 GB
See all answers
1 comment
MATE Communicate
Vanessa S.MATE Communicate

Review collected in partnership with MATE Communicate


Matthew R.

Matthew R.

  • 5 reviews

Awesome service

published

Mate Mobile has the best customer service they all ways help at getting your service up and running as quick as possible if there is any fault they get it fixed quick

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $49.00
Included Data per Month:30 GB
See all answers
1 comment
MATE Communicate
Vanessa S.MATE Communicate

Dino

Dino

  • 2 reviews
  • 1 like
  • Verified customer

No Solution For Their Wrong-Doing - Poor Service

published
Value for Money
Customer Service
5 comments
MATE Communicate
Vanessa S.MATE Communicate
Dino
Dino

572882

MATE Communicate
Vanessa S.MATE Communicate

Questions & Answers

Foxie

Foxieasked

Is there a way to not add data if included data runs out? I know that each extra 1gb is $10, but if I finish data I don’t wanna incur extra charges.

2 answers
MATE Communicate
Vanessa S.MATE Communicate

Hi Foxie,

Unfortunately, this is an automatic feature from Telstra that we are unable to turn off.

We do provide SMS alerts in near real-time when you reach 50%, 85% and 100% of your monthly data allowance, and you can check your data usage on the handset by dialling *159# and then pressing SEND/CALL.

Hope this helps!

Foxie
Foxie

Thanks Vanessa. Will give it a try when my current plan expires. Cheers


Get an answer from our members and MATE Communicate representatives

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