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MATE Mobile
- Verified customer
Good price
The amount paid for is worth the money. I Have the plan for about 5 months so far and only has dropped out once. Watching movies is great however gaming wise could be a little better.
1 comment
Review collected in partnership with MATE
- Verified customer
Very competitive pricing & good coverage.
Need a decent app to monitor data avalable, online account does not give any information, except what is owed & payment details. Otherwise a very good product for the price, will be staying with them for now.
1 comment
Vanessa S.MATE
Hi KYM,
Thanks for your review!...
Read more We can advise that an app will be available in the very near future :-) Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
Supporting local jobs
Reliable network, no dropouts to date, excellent download speed. Very realistic pricing. Big factor in case of issues is that I can talk to someone in Australia....Happy to support mate.
1 comment
Vanessa S.MATE
Hi Philip,
Thanks so much for your support!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Find out how MATE Mobile compares to other Mobile Phone Service Providers
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- Verified customer
Best nbn internet service provider ever!
Have had no problems at all with MATE.
Download speed is just as we asked for and always works!
Unlimited data!
No drop outs and reconnecting required since installation.
VERY HAPPY MATE MATE.
1 comment
Vanessa S.MATE
Hi Greta,
So happy to hear that you have had such a great experience!...
Read more Regards, The MATE teamReview collected in partnership with MATE
ArtimusToowoomba
- Verified customer
Great service, Great price, Easy to deal with and not TELSTRA!
So far service has been great, I have not noticed any difference in coverage since changing from Telstra and the data speeds have been great as well.
Telstra tried to covertly charge me an extra $6 per month and tack on some extra data, even though I never got through the included data each month. They would not listen to my concerns in store and simply said "too bad, inflation is real. You can either pay the extra $6 a month or pay $5 less than you are presently paying for 1/15 the data" ... So, when I couldn't speak to an actual person b...
1 comment
Vanessa S.MATE
Hi Artimus,
Thanks for your feedback and we are glad to have provided you with a better service experience than Telstra!...
Read more Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
Friendly and efficient mates at Mate. Love the service.
I have found the staff at Mate extremely efficient and friendly. It is fabulous to talk to an Australian and if I don't understand something, they are patient with me. My network coverage is reliable and I have no complaints with the data download speeds. I'm very happy with Mate.
1 comment
Vanessa S.MATE
Hi Susan,
Thanks for your feedback, it is much appreciated!...
Read more Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
Good bundle
Similar to Seb and Jessica on 5th and 6th Jan.
All good. No issues. After a lightning strike and NBN box failed, replaced quickly and at no cost.
Reliable. Speeds sufficient for us - low usage though.
1 comment
Vanessa S.MATE
Hi David,
Thanks for giving us a go!...
Read more Regards, The MATE teamReview collected in partnership with MATE
SebSydney, NSW
- 2 reviews
- Verified customer
good bundle with NBN
I have added a SIM card with my NBN bundle. Comparing cost I saved some dollars over my pre-pay vodafone SIM and also no data limit. so this made sense. Since mate is using the Telstra network I also profit from their good coverage.
1 comment
Vanessa S.MATE
Hi Seb,
Glad to hear you have had a great experience!...
Read more Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
One Month So Far So Good!
Changed from Telstra to Mate. Decided on Mate because of the great customer service reviews, cheaper, and on the Telstra service. So far, continuous great service connection and saving cash! Would lop a Mate app, but I'm sure it's in the works.
1 comment
Vanessa S.MATE
Hi Jessica,
Thanks for giving us a go!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Find out how MATE Mobile compares to other Mobile Phone Service Providers
Know better, choose better.
- Verified customer
They have to use Telstra network - but still give better value than Telstra itself.
Started with just Mates Broadband; which has worked out cheaper than Internode; with much better customer service (brilliant in fact!). Decided to add one of our mobiles, (previously with ALDI, who are also pretty good). Great value deal and no issues at all. We are not heavy users, but hope that Mates can maintain their excellent standards into the future. 100% recommend them!
1 comment
Vanessa S.MATE
Hi Julia,
Thanks for your feedback and glad you have had a great experience!...
Read more Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
Great service, very happy with it
Network coverage is good, plenty of data allowance and got give some extra data as a present for 2020 being a rubbish year which was great. Very happy would recommend!
1 comment
Vanessa S.MATE
Hi Harriet,
Enjoy the extra data and thanks for your review!...
Read more Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
Good service
Good service, good coverage. As good as a phone service can be. Highly recommended for mobile and internet. And price is brilliant as well. Why pay higher when you get the same.
1 comment
Vanessa S.MATE
Hi Nav,
Thanks for giving us a go!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Shaheen Badat
- 4 reviews
- 1 like
- Verified customer
Excellent
Was easy to connect. Customer support has been great and very quick responses when I have emailed them. No complaints at all. I like how I get 28gb a month get get to bank up to 100gb for any data I don't use. This plan suits me perfectly.
1 comment
Vanessa S.MATE
Hi Shaheen,
Thanks for your review!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Micko D.Sydney, NSW
- 2 reviews
- Verified customer
Great Service - Telstra Network at a Low Price
They provide the same reliability, speed and, coverage as with Telstra (as they are in their network) but way much cheaper. My usage for my phone is pretty basic so I wouldn't need the extra features that Telstra provides. All I need is call, text, and data. So with all those other features stripped (5G, etc.), I pay for what I only need at a lower price. No complains so far.
1 comment
Vanessa S.MATE
Hi Micko,
Thanks for your feedback and glad to hear you are enjoying your mobile service!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Happy with 28GMetropolitan Adelaide, SA
- Verified customer
More data and ability to roll over unused data to next month!
Loving the extra data compared to my previous plan, and great that I can roll over a fair bit of unused data instead of losing it! Been on mate for a month now, network coverage seems pretty reliable and data download speeds appear pretty good too.
1 comment
Vanessa S.MATE
Hi Happy,
Glad to hear you are happy with our mobile service and our data bank feature!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Find out how MATE Mobile compares to other Mobile Phone Service Providers
Know better, choose better.
- Verified customer
Excellent Service
Network coverage is good but sometimes there are dropouts. At times Google searches display no network coverage. But when it's working fine is an excellent service.
Speed is good enough for me.
1 comment
Vanessa S.MATE
Hi Maria,
Thanks for your review!...
Read more Regards, The MATE teamReview collected in partnership with MATE
- Verified customer
Don’t recommend
Poor reception around south western Sydney area never get more than 2 bars. Not able to make and receive calls often. Very frustrating to use mostly. Customer service ok though
1 comment
Vanessa S.MATE
Hi Michael,
Sorry to hear this. Have you contacted our support team about this issue?...
Read more MATE uses the Telstra Wholesale Mobile Network that covers more than 98.8% of the population with 3G and 97% of the population with 4G and we have more than adequate coverage in South West Sydney. Regards, The MATE teamReview collected in partnership with MATE
Australian service
Finally an Australian phone service that uses teltra air waves and Australian people to answer your questions and help with any problems you might have I am only on 4G but it seems fast enough for me and as a bonus after 1 month of connection they gave and extra 3 gig of data a month for free finally a phone service I am happy to stay with for a long time
1 comment
Vanessa S.MATE
Hi Peter,
Very glad to hear, cheers for the review!...
Read more Regards, The MATE teamSteven AdamsSouth East Queensland, QLD
- 2 reviews
- Verified customer
Gr8 coverage great deals all good
Been having some issues with the coverage but so have a lot of others all on Telstra went out for a day and a half other than that going well
1 comment
Vanessa S.MATE
Hi Steven,
Very glad to hear!...
Read more Regards, The MATE teamReview collected in partnership with MATE
KeithSouth East Queensland, QLD
- 2 reviews
- Verified customer
Good service, reliable coverage
Very good reliable service from MATE, and also ported easily from Telstra. As a low user of mobile data, I do not notice a difference at all. All good, looking forward to going NBN with MATE
1 comment
Vanessa S.MATE
Hi Keith,
Glad to hear you are happy, thanks for your review!...
Read more Regards, The MATE teamReview collected in partnership with MATE
Questions & Answers
Foxieasked
Does vowifi, volte and google calling work? Does a missed call go to normal voicemail? Thanks
1 answer
Vanessa S.MATE
Hi Foxie,
Wi-Fi calling and VoLTE are not supported on the Telstra Wholesale mobile network at this stage.
A missed call goes to normal messagebank provided this is enabled.
Regards,
The MATE team
Phillip C.asked
Can i get a replacement sim card
Lance asked
With my own phone, what sort of deal can I get for a monthly plan. And how many GB.
1 answer
Vanessa S.MATE
Hi Lance,
You can find all of our mobile plans here: https://www.letsbemates.com.au/mobile
Details
Category | Mobile Phone Service Providers |
---|---|
Network Used | Telstra |
International Roaming Offered | Yes |
Visit official website
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Vanessa S.MATE
Hi Kyle,
Thanks for your review....
Read more If you have issues with gaming, drop our support team a line as I am sure we could assist! Regards, The MATE team