The amount paid for is worth the money. I Have the plan for about 5 months so far and only has dropped out once. Watching movies is great however gaming wise could be a little better.

Need a decent app to monitor data avalable, online account does not give any information, except what is owed & payment details. Otherwise a very good product for the price, will be staying with them for now.

Reliable network, no dropouts to date, excellent download speed. Very realistic pricing. Big factor in case of issues is that I can talk to someone in Australia....Happy to support mate.

Have had no problems at all with MATE.
Download speed is just as we asked for and always works!
Unlimited data!
No drop outs and reconnecting required since installation.
VERY HAPPY MATE MATE.

So far service has been great, I have not noticed any difference in coverage since changing from Telstra and the data speeds have been great as well.
Telstra tried to covertly charge me an extra $6 per month and tack on some extra data, even though I never got through the included data each month. They would not listen to my concerns in store and simply said "too bad, inflation is real. You can either pay the extra $6 a month or pay $5 less than you are presently paying for 1/15 the data" ... So, when I couldn't speak to an actual person b...

I have found the staff at Mate extremely efficient and friendly. It is fabulous to talk to an Australian and if I don't understand something, they are patient with me. My network coverage is reliable and I have no complaints with the data download speeds. I'm very happy with Mate.

Similar to Seb and Jessica on 5th and 6th Jan.
All good. No issues. After a lightning strike and NBN box failed, replaced quickly and at no cost.
Reliable. Speeds sufficient for us - low usage though.

I have added a SIM card with my NBN bundle. Comparing cost I saved some dollars over my pre-pay vodafone SIM and also no data limit. so this made sense. Since mate is using the Telstra network I also profit from their good coverage.

Changed from Telstra to Mate. Decided on Mate because of the great customer service reviews, cheaper, and on the Telstra service. So far, continuous great service connection and saving cash! Would lop a Mate app, but I'm sure it's in the works.

Started with just Mates Broadband; which has worked out cheaper than Internode; with much better customer service (brilliant in fact!). Decided to add one of our mobiles, (previously with ALDI, who are also pretty good). Great value deal and no issues at all. We are not heavy users, but hope that Mates can maintain their excellent standards into the future. 100% recommend them!

Network coverage is good, plenty of data allowance and got give some extra data as a present for 2020 being a rubbish year which was great. Very happy would recommend!

Good service, good coverage. As good as a phone service can be. Highly recommended for mobile and internet. And price is brilliant as well. Why pay higher when you get the same.

Was easy to connect. Customer support has been great and very quick responses when I have emailed them. No complaints at all. I like how I get 28gb a month get get to bank up to 100gb for any data I don't use. This plan suits me perfectly.

They provide the same reliability, speed and, coverage as with Telstra (as they are in their network) but way much cheaper. My usage for my phone is pretty basic so I wouldn't need the extra features that Telstra provides. All I need is call, text, and data. So with all those other features stripped (5G, etc.), I pay for what I only need at a lower price. No complains so far.

Loving the extra data compared to my previous plan, and great that I can roll over a fair bit of unused data instead of losing it! Been on mate for a month now, network coverage seems pretty reliable and data download speeds appear pretty good too.

Network coverage is good but sometimes there are dropouts. At times Google searches display no network coverage. But when it's working fine is an excellent service.
Speed is good enough for me.

Poor reception around south western Sydney area never get more than 2 bars. Not able to make and receive calls often. Very frustrating to use mostly. Customer service ok though

Finally an Australian phone service that uses teltra air waves and Australian people to answer your questions and help with any problems you might have I am only on 4G but it seems fast enough for me and as a bonus after 1 month of connection they gave and extra 3 gig of data a month for free finally a phone service I am happy to stay with for a long time

Been having some issues with the coverage but so have a lot of others all on Telstra went out for a day and a half other than that going well

Very good reliable service from MATE, and also ported easily from Telstra. As a low user of mobile data, I do not notice a difference at all. All good, looking forward to going NBN with MATE