Maui Jim

Maui Jim

Maui Jim
4.0

114 reviews

PositivevsNegative
74% · 8426 · 23%
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Return Claim MadeYes · No
Product Quality
3.9
Brand Manager for Maui Jim? Claim your listing.

Reviews

114 reviews
Shannen H.
Shannen H.Central Queensland, QLD
 
Hugh
Hugh9 posts
 

Amazing

The best lenses! Nothing compares! After sales is also amazing! I have dealt directly with the repair centre and they are amazing every single time. I’ll buy nothing else and they have earned the loyalty I have to them. I’ve had 3 different pairs and lenses quality is very high.
Kanom
KanomMetropolitan Adelaide, SA52 posts
 

Maui wowie

Great style of sunglasses and fantastic customer service. I had the glass lenses unfortunately break and they were very supportive when sending them to get fixed. It took no time at all to get them back. Highly recommended this brand. Show details
Chris S.
Chris S.
 

Poor quality frames that always break

Over the last ten years I’ve had 3 pairs of Maui Jim sunglasses. Every one of them has broken. In the past MJ had a lifetime warranty and the service was excellent. The first two pairs were repaired multiple times for free. In every case, MJ used new experimental materials that failed in time. This was mitigated by them repairing then sunglasses when they broke. Now they only have a 2 year warranty. My last pair again a new composite titanium material broke and now MJ don’t offer free repairs after 2 years. I will not waste my money on them in the future. How to kill a brand’s reputation Show details
John A.
John A.5 posts
 

Maui Jim You Are The Best

I have 5 pairs of Maui Jims and I love them. One of my gold pairs started started peeling 6 months out of warranty. I sent them back expecting a bill to fix and I got a call saying they would fix under warranty. If I could give you ten stars I would. Also the staff have been excellent. I will never buy another brand. Thanks Again Maui Jim. Show details
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Phil C
Phil CSydney, NSW4 posts
 

*Very poor* value for money

I paid $800 for prescription Maui Jim sunglasses.
I looked after them. Never dropped, never mistreated in any way.
They cracked after 18 months.
$800!!!
Avoid like the plague! Show details
Colin
Colin
 

Sunglasses repair

Had my Maui Jim MJ-407 Repaired today, new lenses & new frames.
Just charged me for lenses only, best customer service I've had.
Would not buy any other brand. Show details
Som G.
Som G.South East Queensland, QLD2 posts
 

Terrible Customer Service

Refused to repair frames because the lenses were not Maui Jim's. Suggest you stop selling frames through Optometrists.
Therir email addresses don't accept emails.
David C.
David C.Hunter Region, NSW2 posts
 

Poor quality. Terrible customer service

My expensive Maui Jim sunglasses developed a crack in them during warranty. I took them back to sunglass hut and they told me Maui Jim are really good and to send them back for a free of charge repair. After a month of waiting I got a call from them saying they would fix them for a ludicrous price. Poor customer service. I will be throwing them in the bin. Never buying Maui Jim again.
G.G.
G.G.Far North Queensland, QLD3 posts
 
Zac
ZacSydney, NSW
 
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Nicole
NicoleMetropolitan Adelaide, SA5 posts
 
Julie D
Julie D4 posts
 
Craig S.
Craig S.3 posts
 

Not happy

Have had 2 possible warranty issues and neither were covered by warranty cracked lense and chipped lense apparently lenses are glass visibly cracked from top to bottom no frame damage but still no warranty Show details
Ab
AbBrisbane11 posts
 

Love Maui jim

I have been buying Maui Jim for the last few years, they are pretty pricey but I keep going back for the quality, I have lost them, driven over them and lost them in the ocean but have never had a fault cause by product manufacturing issues. Alway comfortable and great around water.
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Questions & Answers

Gary R
Gary R

Which Maui Jims run larger for larger heads?

Alana
Alana  

Pearl city

Extra Information

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