MAX Solutions

I have received so much care and support from Candice.It has made what could be a difficult journey much easier and a positive experience.I have really grown in confidence with Candice's support and direction.

my name is Howard and I've been with Max for awhile and I've had some personal issues and she's helped me a lot to get through them my consultant is named Christina and she has helped me a lot to get through the situation that I've got through I can say honestly that she has helped me more than I could ever say she hasn't pushed me and she's been very patient so I think I'm a very lucky person to have someone like that on my side Show details

Excellent – Thanks to my jobcoach Hayley from Max employment Bundaberg, Hayley goes above and beyond and always kept me motivated. I got my dream job. I have been with other jobcoaches at Max in Bundaberg who really didn't care and always said they would do things and never did anything. Thank you so much Hayley for believing in me and giving me the skills to get my dream job.

Absolutely horrendous. They call me by ringing once from an unlabled number and if i don't pick up they record it as a non-compliance. But there's no way to call them back or find out who was calling you to respond. They schedule appointments for early in Monday mornings, except im at work then...and if i don't show up they cut my part- pension… Read more

payment...cause I was a no-show. But "there's no way around it" wtf so basically they harrass you to find work, while pretending to help you find work, but really once you get work, they penalise you until you take time off work to go to their Job Seeker Meetings. This is mental

MAX Solutions will promise you the world and deliver nothing. Liars and deniers. The turnover of staff is an indicator of the level of disfunction in this business. Their whole aim is to keep as many government funds as possible in their coffers and then make out they're trying to help you. They're fully aware they're dealing with people with a… Read more

disability and speak to you in a patronizing way and then start yelling at you when you don't agree with what the managers are saying.

Just tried to call kristie at morley branch of max employment was verbally abused by the business's manager for no apparent reason Unprofessional attitude of staff lack training in my field of work .refuses ti assist in helping out with unifirms contrary to written contract Useless company .

The most useless company in Australia, they provide zero actual support and act as a barrier to employment, I've had about 6 different job coaches all of whom have moved on from the business, how can they have such a high turnover rate and also be the ones who are supposed to help us find stable employment, there is NOTHING stable about max… Read more

employment. Not only have I gone through job coaches faster than I do pairs of socks, they have the audacity too have the worst attitudes I've seen in a government based role. Max is full of nasty people who do not have their clients best interests in mind. I go to the melton office and I have found my own job without ANY of their help and it now feels like they are actively trying to sabotage my opportunity because they cannot take the credit for it.

This is how bad they are, i was placed in a job for one day and after the fact they wanted me to sign a consent for to say i was working when I'm not, I said no & they just use coercive control and cut your payments until you do what they want, when i was on the phone to customer service line and they saw that they cut my payment it didn't look… Read more

good so he voluntarily put in a Formal complaint about them, This is the Gov's idea of Employment services? Sounds like cheats to me, We want transparency, want to know that our tax dollars are being spent thoughtfully not thoughtlessly, I'm sorry i could not put Zero Stars.

Unfortunately i can only put 1 star which is too much, they deserve a big fat zero. on gold coast with M.B as my interlocuter, seemed ok at the beginning, but the truth came out rapidly, bossy, incompetent in actually achieving results ( her cv will surely look good but real world is a different ball game, M.B. claimed she has a degree in… Read more

psychology and has been doing this job for 10 years) yet was incapable of finding me a job in 6 months when I have 38 years work experience in 4 countries, and over 40 jobs since I left school. i was lucky enough to be able to get transferred to a better provider don't waste your time, as they will through ineptitude. its all about results!

NASTY PEOPLE – They are nothing but nasty people who act like they are too good for anyone just because they are employed by the government. No helps what’s so ever, they treat you like your a liar and rude when you try and reschedule an appointment after they didn’t give you any indication you had an appointment. In order to change your appointment you have to… Read more

contact Centrelink for them to even listen. You will be studying, and according to Max you’re not and you’re lying, because according to them you’re not receiving a study. You then explain to them the study you do even though it’s 24/7 study and they claim again you’re lying. You then tell them to just listen to what you are saying and they hang up because you are “rude”. You tell them you have a doc appointment on a certain day, and their reply is “oh you can attend your doctors but not us. Get a bus if you cant drive” you then explain your doctors is a 10 minute walk and you infact don’t have bus money, and they then call you a liar again, because you are attending a doctors appointment. You then explain you will not be walking in the heat for over a hour, when you are prone to heat stroke…and their reply deadass was “but you can attend your doctors appointment” - received no letter from them outlining when I have an appointment, only a text message but that the clients fault how? Am I meant to send off my own letters, and emails regarding appointments.

Crazy how it’s not a once off incident either, especially when I watched my partner go through the same stuff. But they also meant to help with disabilities, but they are nothing but nasty pieces of work who think they are to good for you. Like don’t flatter yourself guys, a barista earns the same amount you do.

Prompt response - outcomes achieved – VERY prompt response given the time of the year and how busy everyone has been! I can't thank my provider enough. She didn't mess around we got outcomes straight away. Actually so prompt I almost couldn't keep up! And I'm quite prompt so that says a lot!

Highly recommend – Pialba - thank you to Iris for ongoing guidance always has time to listen and offer assistance wether face to face or over phone .. genuinely cares

Disgraceful – I did a course through this mob and I didn't end up doing the one I wanted. I spoke with a lady about it a few months ago. She was a rude, sarcastic wench. My partner is doing one with you now and you are pathetic.. I would never recommend your company

Disgraceful Agency – I accidentally sent an email to Monica Spasevski as I was sending one to myself at work and with the subject "Complaint". She instantly blocked the email which shows her lack of consideration to an accident and her possible clients. I was once a client many years ago, have moved on with a successful career with no help from this agency or Monica.… Read more

My advice look at the low review ratings and seek other providers as this was an extremly disappointing experience!

One word to describe this place…. Liars – I’ve been linked in with Max Solutions on two different occasions at two different locations and the experience was the same. These guys are trained to lie. Both times before signing an agreement I was promised they would pay for study, they would pay for work uniforms, they won’t force me in “any job” but help get me in the industry I’m… Read more

interested in. The second you sign their agreement it’s all lies. Offer of Study was revoked both times the next appointment after signing. Job interview clothes never paid for and then I was told I HAD to apply for any job. Nothing but liars these people. All they care about is you getting any job because they get a commission for it

Highly recommend – I’m a client of the Belconnen, ACT office. I have received exceptional support from my consultant at Max. Kayleigh goes above and beyond and keeps me motivated to continue my search for employment. The manager at Belconnen is very approachable and is very quick to reply to any questions I have. I highly recommend this service. Show details

My journey on a computer – My journey commenced with the enrolment in the CHC33021 Certificate III in Individual Support (Ageing, Disability). While my proficiency in computers remains in the developmental phase, my transition from traditional pen-and-paper methods to digital platforms signifies a significant evolution. The invaluable support extended by the trainers at… Read more

MAX Solutions has been instrumental in enhancing my comprehension and proficiency in navigating computer systems. Their guidance has enabled me to manoeuvre around with greater clarity and efficiency, bridging the gap between my prior experiences and the demands of modern technology.

I wholeheartedly advocate for others to undertake similar courses to formalise their skills and attain the necessary qualifications. MAX Solutions, with its flexible training delivery, stands out for its commitment to learner success. The trainers, notably Martina, exemplify dedication by going beyond expectations to facilitate my learning journey with unparalleled support and assistance.

In conclusion, embarking on a course with MAX Solutions not only allows individuals to put their skills into tangible form but also ensures they achieve their goals with unwavering support from knowledgeable professionals like Martina.

GREAT EXPERIENCE WITH RHIANNA GOFFAGE – I am writing this review to compliment an employee at Max Rockhampton - Rhianna Goffage. Rhianna has always been professional, friendly and accommodating in my dealings with her. She is to be commended on her eagerness to help and positive attitude. She is an asset to the team and its been an absolute pleasure to have had her as my Advisor - thank you Rhianna- Marie Gilligan.

Positive experience – Ive had some issues with people within max but over all a positive experience with the lady iam with now, Iris Dillon-Shallard who has been absolutely wonderful, helpful, caring & understanding. Shes helped me in so many ways and i can say i wouldn't be where i am now if it wasn't for her. Show details

Rorting the Government at the cost of human lives – This agency is not getting people into Employment. I have had an injury and they seem determined to turn it into a permanent disability. When I told my case worker that I was unable to walk as far as the bus stop with this injury, in an effort to convince me to do a non-compulsory daily course about literally nothing, the case worker and another… Read more

staff member opened google maps to show me where it is. Like, I know where it is, at the time I could barely get down my stairs, let alone 1000 steps to the nearest bus stop. The same period of time, they were making extra appointments about nothing, in person when they could be phone calls, knowing (actually seeming to enjoy) that I would have to have to pay $30+ in taxi fares every time because as I'd told them, I couldn't walk.

Upon submitting a medical exemption form to Centrelink as they said to, the response of Max was to put me on work for dole anyway. I'm not even up for work for dole yet. This is the 2nd time they've put me on Work for dole when I just completed a work for dole less than 3 months ago. I can't afford $30+ a day to get to the location, and I can't safely make it to the bus stop. So I guess I'll go to the place and they can phone me an ambulance? They've also made the work for dole begin with only 3 working days for me to get through to Centrelink and ask what about the form I submitted and of course today Centrelink's robot told me phones too full to accept my call today. So that's one day of the 3 down. There's not even a pay check before this start for me to budget even bus fares.

If you're unemployed and with this agency, read the paperwork they're telling you to sign. Case workers seem to be instructed to lie or brush over things regarding what you're signing. Be sure of your legal rights, because I've caught them out trying to lie about that to me too, and seen them do so to others as well (one in a far worse situation than me.)

Unfortunately, for unemployed people, there's very little you can do if you do catch them out lying to you. You pretty much have to sign it anyway. It couldn't be legally binding that way, but there's nothing you can do about it if you don't want your payment cut.

They will also set appointments for when you've said you can't attend. Before the injury I was volunteering somewhere one day a week. I told them this. Without fail, that's the when the appointment would be. Every time. So if you're busy one day a week, tell them you can't attend on a day that'd actually be good to attend, because whenever you say you can't, that's when they'll set the appointment for.

This agency is just abusing power, and profiting by making vulnerable suffer unnecessarily. They will not help you find work to the degree that they might even even give you a permanent disability from something that could be temporary.

Batemans bay staff – I don’t know where to start. The staff has changed in the last 2 and half years. So much it makes you think. Bring back Tori and Kim. They actually cared and was helpful. I had a great relationship with the staff there. They were always helpful finding staff for me and following up on anything I needed. Now I wouldn’t answer if they called. … Read more

Good staff are like gold. You need to treasure them. Staff leave for a reason and you have A LARGE turn over. Is it from your other staff on site. One staff member in Des comes and goes all the time. She is hopeless. Good luck to them.

Don't waste your time – Max Employment did nothing to help me find work, provided no support to get to the fortnightly meetings, or to get to jobs and wouldn't pay for any certificates or courses. The did however ensure that I met all my obligations and penalised me every time I didn't me them. If you want a job provider that offers you no help finding work this is where you want to go

You HAVE to attend or there will be trouble – This company is borderline harassment, constant calling, text msgs and emails, some people has a mental health issues and prefer not to answer calls, when I said I informed them I have a medical certificate in place with Centrelink, living 30klm from town without transport I requested a phone appointment, she said I have to get into the office or cut my benefits, well I didn't go in because I couldn't, yep cut me off even though I have exception.