Cord tangles on itself
This pool cleaner is incredible! I love everything about it EXCEPT when the cord gets wound around on itself. I understand that there is a tension release system that is supposed to solve the winding problem and my guess is that the torque on the cord isn't enough to cause this system to release the torque tension that causes the cord to get wound up. Is there a loosening procedure to allow the cord torque to release? If not, I will just continue to manually straighten the cord about every 5th time I use the cleaner. Other than that, the cleaner does a fantastic job keeping my 15X30 pool sparkling.
Purchased in February 2017.
Pool under leaves 3 times a week just isnt enough
We have a 55.000 l pool. Large park trees hang over the back end of the pool so leaf litter is an issue. I told the salesman this. Please tell me that like our old little robot that we can set it to come on daily not just 3 times a week? Anyway currently this just isn't working, there are heaps of leaves in the bottom of all four corners which of course also makes the water phosphate levels change in the water it's driving me crazy. Our last machine was about $900 this was $1600 I like how it cleans the walls but that's about it!
Does the whole pool!
I used to have an old Barracuda cleaner before it fell to bits. It used to get stuck in the corners and didn't really do the whole pool. I get a lot of leaves in my pool and this cleaner gets them all! It even climbs the walls and does the steps. It has a large basket inside it that's easy to clean out when its finished its cycle. My S200 has a swivel in the cable and so it doesn't get tangled (Definitely recommend a robot cleaner with a swivel). I'm very happy with it after 2 months now and have no issues at all. Hopefully stays that way.
Dolphin is good but filters are terrible
I love my Dolphin S200 but the filters are so expensive and don't last. I bought a replacement one in December for Xmas and already it is splitting and fraying. I use the cleaner about twice a week and always clean it after use but they don't seem to last...Cost $110 to replace. Any ideas.
Maytronics Dolphin S200
Bought robot pool cleaner S50 November 2017, initially had problems after taking it back 3 times found the bottom of the pool surface was slippery so machine could not grip, After discussions with the team and sales manager had pool fully scrubbed and since the cleaner has worked well. The only frustration I have from day one, is the cord no matter how I attempt to straighten it stills gets very twisted. Would like to see if anyone has an answer. At times after pool cleaned, bring the robot out and straighten the cord leaving in sun but once back in pool just twists up again. No matter what I do I cannot rectify this problem.
January 5th 2019 Update: Maytronics Dolphin S200
Whilst the pool cleaner does an excellent clean it is the cord that frustrates me by twisting all the time. Take cleaner out and stretch and untwist cord let it rest flat on ground then put cleaner back in pool and in no time it's twisted again there has to be a better type if material Maytronics can invest in the make this cleaner perfect but at moment I rank it just OK.
Excellent, but ....
The cleaner had a real test after I had the gutters cleaned for the first time for some time. There were rotted leaves galore pressure jetted out, lots of which fell on to the pool cover. Crossing my fingers I hosed the cover off and set the cleaner to work. It had most in its basket after s couple of hours.
The But. My model can only be set for a week ahead so if you go away, unless you have someone who can come in and reset it, it will sit idle until you return. Actually not a problem if you have a pool cover, but if not you might have some leaves to clear when you get back
WILL NEVER USE AGAIN!!!
Bought my Dolphin S200 last summer, it worked fine through out the summer. A couple of days ago, it suddenly stopped working. When I plugged it in to the power and pushed the reset button, the control panel flashes blue light and can not be switched on. I pulled it out from the water and put it upside down, made sure there was no kinks on the cord, cleaned the parts as per instructed and left it under my patio for a couple of days. This morning, I tried ti turn it on, still not working. Not sure about other series, but this one is definitely not recommended. BE WARNED.
I purchased a new Dolphin S200 after my last Dolphin died. I loved the last unit, it cleaned well and was thorough. But I’ve had nothing but problems with the new unit. It’s been back 3 times for repair, the first time they said there was nothing wrong with it and that I should run 2 cycles to clean properly, or that it was a problem with my water or pool surface. But it still had problems when it returned so I sent it back. This time they replaced parts. But when I got it back it still had problems. The State Sales Manager advised that I would get a new unit but instead they replaced more parts and sent it back. When discussing my dissatisfaction with the State Manager he advised me that the unit was not designed for cleaning dirty pools and that they had done all that was required under law and their warranty terms.
I should have listened to feedback left online. Do your research and consider other products.
All I wanted was a pool cleaner that works and good customer service when it didn’t. Shame Maytronics couldn’t provide either. Will not purchase another Maytronics product again.