Maytronics Dolphin S200
MPN: 99996202-AU
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117 reviews · Statistics
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- Small (14)
- Average (68)
- Large (22)
Reviews
- Top Review
Long term problems
I have had my S200 for around 19 months. It was 10 months old when I bought it. So it is Around 2.5 years old. When it works, it is fantastic but unfortunately the older it has gotten the more unreliable it has become. I have lost count this year how many repairs I have had done. More than 10 this year. It is back in the shop again and now needs another new motor after only having the motor replaced less than 12 months ago. So a $500 repair. I have seen advertising that says that these cleaners will last up to 10 years so the two year warranty doesn’t matter. It matters. I feel like as soon as mine was out of warranty I have had nothing but trouble with it. I am now facing the prospect of paying $2550 for a new cleaner as it feels like I’m throwing good money after bad with my old cleaner. Buyers beware that you may only get two years or so out of this cleaner. When I contacted the company the response was defensive & unhelpful. They took no responsibility for their product and advised that I must have cleaned the pool too many times...
Purchased in at Rode Pools for $1,300.
- Pool Size: Large
- Top Review
Best pool cleaner I have ever had
The Dolphin S200 is an ideal pool cleaner that picks up all debris and does the job perfectly.
Having had various other types of cleaners that rely on being connected to the pool filtration system and run when the pool filter is going do not do as good a job as these standalone systems.
There is a big saving on running costs and a lot less use of chemicals because the Dolphin S200 stores the debris in it is own easy to clean canister which means that no dirt particles end up in the pool filter which also means less backwashing of the filter.
I am particularly impressed with how clean my water is now and how it mangers to clean the walls, side tiles and the complete pool.
The Dolphin S200 is an attractive machine and has no noise when operating is easy to clean and operate, just put it in the pool and push the start button and the pool is completely clean in two hours.
It is recommended to remove the pool cleaner from the pool when not in use and when the pool is being used.
I have noticed a big saving on my time, chemicals and power costs since converting to this type of pool cleaner and highly recommend this product.
Purchased in .
- Pool Size: Average
Perfect for my pool
Recommended by pool cleaning man. Removed algae from bottom first clean of summer. Regularly removes leaf debris and cleans sides of pool without problem. Not heavy to move and easy to store on cart. Still learning about the programs but was easy to use Day 1.
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Best pool cleaner I have had
Best pool cleaner I have had. Does a brilliant job of cleaning the floor and walls of my pool. Easy to use straight out of the box. Easy to maintain and do well designed and made.
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Works great 3 months in
Have had the device for 3 months. So far no issues, cleans the pool great.
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Best thing I’ve ever bought
This machine is easy and effective. Means we can spend more time swimming and less time cleaning.
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great product makes life easier
bought a new dolphin by maytronics love it, had a filtrite by maytronics it lasted for ten years, great value it is still going but getting old and tired so got a new upgrade as they make great products and still loving it, takes the hard work out of keeping the pool clean
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Dolphin s200 - 3rd one going strong
This is my 3rd maytronics pool cleaner over many years and like it's predecessors it is going great guns. Easy to use and cleans the pool superbly. Leave it on pool bench so it never gets in the way. Will keep going back.
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Pool has NEVER looked so good
We bought our S200unit new brand new, and 3 years ago next month.
It works really well, safe to say our pool has never looked so good. It cleans the whole pool in about 45 minutes, and we run it 2 hours every time. It gets all the silt off the bottom like no other cleaner.
We religiously clean our s200 after every use - disassembling the filters and hosing them right out every time. Also inspecting the rest of the unit for stuck leaves, sticks, etc.
I put a couple of screws in the wall next the pool, and they control unit hangs on those dur
Does the job we need done!
This guy is great and does the job required of him. Our kids have named him so I guess he is now a part of the family. Hoping we get a lifetime out of him. :)
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Not worth the money
We had a kreepy krawly before this and to be honest I think it was better than these . It does not clean our pool well there are certain areas it never cleans and does not pick up all the dirt . Save your money and get something else . Very disappointed
Show detailsHi Ang,
Thank you for reaching out regarding your Dolphin S200.
... Read more For fine debris, we recommend using the Ultra-Fine filter basket, and if it's larger, we suggest the Net filter basket. Please alway ensure that the pool's chemical and temperature levels are within the recommended ranges: Chlorine: Maximum 4 PPM pH: 7.0-7.8 PPM Temperature: 6-35 C / 43 - 95 F NaCl: Maximum = 5000 PPM Maintaining these levels is essential to preserve robot performance and longevity. We are more than happy to assess and repair any robot that is within its warranty period. We also have a wonderful network of highly trained service agents that are able to assist in the assessment and quotation of any robots that are out of warranty as well as any in-warranty claims. Please feel free to contact our customer care team on 1300 693 657 option 2.Find out how Maytronics Dolphin S200 compares to other Robotic Pool Cleaners
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Dolphin S100 Warranty unreliable
As I have a business that requires pool to be pristine I purchased a Dolphin Pool Cleaner. After 12 months the pool cleaner stopped working. When I purchased the machine I was advised that I could take the pool cleaner to the shop and they would test it immediately. Neither pool shop nor Maytronics take any responsibility for delays in testing. I would not have purchased a Dolphin Robotic Cleaner had I been aware of this.
Show detailsHi Icass,
Thank you for providing feedback on your Dolphin S100.
... Read more We are aware that you spoke with one of our customer care team members this morning regarding your Dolphin S100. Repairs/assessments are not completed on the spot and do require attention to detail by a trained service technician. A specific machine is often required to determine the cause of what is being experienced. We are aware that you have had your robot in with the repair center for 3 days and the unit is being assessed tomorrow. Our service agents and Maytronics do our very best to get these done in a timely manner. As Maytronics are the manufacturer and distributor of the product, we are more than happy to assess and repair any robot that is within its warranty period. We also have a wonderful network of highly trained service agents that are able to assist in the assessment with in-warranty claims. If there is anything further we can do to assist, please contact our customer care team on 1300 693 657 option 2. Have a great day!Time Saver. Love it.
We bought the S200 just before Christmas and it has been awesome. It has taken the stress out of keeping the pool clean and has saved us a heap of time. It picks up dirt and leaves big and small. I love that we can just set it to clean and head out for a while. When we return the pool is sparkling clean. Definitely worth the purchasing and would recommend to everyone.
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Valma the vacuum is my best friend now
Valma is the best, she gets all of the grit and leaves that settle on the bottom. She even scales the sides and nearly makes it to the top step. The grandkids love it and chose the name.
We can even swim will she is work, but best to have her do the job when the dust/debris has settled.
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Find out how Maytronics Dolphin S200 compares to other Robotic Pool Cleaners
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Excellent Pool Cleaner
This dolphin was a replacement of an older version and it is fantastic. It is lighter, more efficient and cleans our pool beautifully. The basket is easy to remove and clean. We are very happy with this cleaner.
Show detailsExcellent product
We purchased our Maytronics Dolphin S200 from Combined Pools & Spas, Narellan and couldn’t be more happy with the service and operation of the Dolphin S200. It scrubs the floor and walls of the pool and sucks up the debris eg. small branches, dirt, leaves etc. The Dolphin S200 is easy to use, clean and store.
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Exceeded expectations
I couldn't make my mind up on which pool cleaner to go for. But the preset daily timer made my mind up on this product over a slightly cheaper product from bunnings. It cleans the wall well and I really like it. My only concern is the lasting condition of the product in the salt/chlorine pool.
Even though the product doesn't turn like the M600, it does turn very well for my pool. Also, the local pool shop came and gave me a demonstration and set the product up for me FOC.
Recommend.
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Questions & Answers
The packaging for my new S200 says it has a “Cleaning Cycle : 2 hours + weekly timer”
Any time how to activate the weekly timer?
There is just one button on the power supply box… which seems to be the On/off button… nothing else to make a selection.
Thanks for any advice.
Hi David,
Thank you for your enquiry regarding the Dolphin S200.
You can use the weekly timer either directly from the power supply. Please see instructions below:
Weekly timer on the power supply:
LED light 1 - the robot is set to automatically perform one complete cycle per day. It will therefore start up 7 times during the scheduled week.
LED light 2 - the robot is set to automatically perform a complete cycle once every two days. It will therefore start 4 times during the scheduled week.
LED light 3 - the robot is set to automatically perform a cycle once every three days. If none of the buttons are pressed for the first 5 seconds after powering up, the robot will cycle once and only once.
As long as the robot is running in weekly programming mode, the LED indicator will flash continuously between cycles. At the end of the week, the power supply will turn off automatically. You must then reprogram the robot.
You must leave the power supply unit switched on when using the Dolphin robot weekly timer.
The flashing light on the power supply indicates that the weekly programmer is activated on your Dolphin robot.
Although you may be away, the robot can stay in the water of your pool for a week, you will need to clean the filter at the end of the weekly cycle.
If there is anything further we can do to assist, please contact our customer care team on 1300 693 657 option 2.
Many thanks and have a great day!
Thank you for your reply and advice…. The part that I can’t follow is where “LED Light 1” and “LED Light 2” and “LED Light 3” are, and what button/s to press to engage the timer mode… as the power supply only has one button and if I press it more than once it just switches off and on each time. Any further advice appreciated. Thank you
Hi David,
Thank you for your reply regarding your Dolphin S200.
Please kindly contact our customer care team on 1300 693 657 option 2. Please have your robot serial number available when calling.
Many thanks David!
Hi. Is there a different number I can call (I can’t call your 1300 number from New Zealand)
My S200 power supply has just one button… which if I press it once turns to cleaner on, and if I press it more than once it turns it off. Can’t figure out how to engage the weekly timer options… if I turn it on, it runs for 2 hours and if I then leave it in the pool it doesn’t operation again - so not sure how to engage weekly timer mode to have it run daily/every 2nd or 3rd day for 7 days. It clearly says on the box it came in that it has a weekly timer. Thanks. David
Hi David,
Thank you for your enquiry. If you are located in New Zealand, you can reach out to Dolphin Pacific on 0800 365 722
Many thanks and have a great day!
I wrote a glowing review of our S100 (or maybe S200, not sure) some years ago and we are still very happy with the product.
The one minor nuisance is that the programming seems to have the robot turning right more often than it turns left so that over time the blue umbilical cable becomes tangled.
We remedy this by occasionally lifting the robot out and rotating it anticlockwise many times till the twisting is eliminated.
Is there a way to have the programming reset to overcome this problem by evening out left and right turns?
Hi Hee,
Thank you for your additional enquiry regarding your Dolphin robotic pool cleaner.
As mentioned in our other response, Cable maintenance is an important step in ensuring the life of the cable. To maintain a cable and to keep it in its most optimum condition, the following is recommended:
-Set the power supply on the deck as close to the centre of the pool as possible.
- Only put as much cable in the pool water as is needed to reach all corners of the pool, even slightly less, as the robot will take in the cable it needs.
- Ensure that the remaining cable is neatly rolled up on the deck.
- Once a week, disconnect the cable from the power supply, untangle and straighten the cable from the robot upwards and lay it on the ground (in the sun if possible), for 30 minutes prior to rolling it up.
- When rolling up the cable, ensure never roll the cable in tight circles and only in large loops.
Please feel free to reach out to our customer care team on 1300 693 657 option 2 or email us at customercareau@maytronics.com
Many thanks and enjoy the rest of your day!
I have a DB2 dolphin cleaner that has been in the pool for 6 1/2 years. It only comes out when swimming. I am looking at buying a new one as it has stopped working and needs a lot of parts to fix it. I noticed you don't seem to produce the DB2 anymore. Is the S200 an equivalent? The DB2 was faultless considering it was in the elements for so many years.
Hello Ian. Thank you for reaching out.
The Dolphin DB2 is still a model of robot hat is in circulation. It is available from builders and spare parts are readily available. The Dolphin S200 is its retail equivalent, yes.
Please feel free to contact our Customer Care Team on 1300 693 657 option 2 for any further information.
Thanks, I will look into purchasing the S200 as the DB2 requires a lot of work and will probably cost close to the price of a new model
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Details
Features:
- The Maytronics Dolphin S200 is a robotic cleaner that removes dirt and debris from your pool.
- It’s Australia’s first robotic pool cleaner to receive Climate Care Certification, meaning you’ll save more on energy and water bills, and still receive better water filtration than competitor models.
- The pool cleaner has an advanced PowerStream Mobility System that emits multi-directional water jets, allowing it to keep a steady grip on all horizontal and vertical surfaces. This ultimately makes for an effective clean and better navigation.
- Having scanning software and a navigation system ensures that the pool’s surfaces are fully cleaned using the most efficient route.
- The model is ultra-lightweight and easy to handle.
Points of praise:
- Most reviewers found that the pool cleaner effectively removed fine and coarse debris from the pool, leaving it sparkling clean.
- They also found that the pool cleaner was easy to clean.
- According to reviewers, the Maytronics Dolphin S200 is easy to set up.
A point of pain:
- Some reviewers found that certain parts of the pool cleaner weren’t as durable as expected. Some of these also found that the machine stopped working altogether.
Category | Robotic Pool Cleaners |
---|---|
Price (RRP) | $2,291.71 |
Pool Type | Above Ground and Inground |
Manufacturer Warranty | 2 year(s) |
- MPN: 99996202-AU
Extra Information
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Hi Ruth. Thank you for your feedback. We understand that you had been in contact with our Customer Care team and that information had been provided regarding your Dolphin S200. Please do not hesitate to contact us on 1300 693 657 option 2 for any further assistance.