McCarthy Homes

McCarthy built my first house in 2012. After few months we found water leaks in the toilet through the wall and floor. It was concealed underneath so we did not notice for long time until we saw water dripping in the lower floor through ceiling. When the maintenance came and checked, the water supply pipe was broken (big crack / hole) wetting the entire floor underneath. Also, the pump connected to the rain water tank made huge noise whenever it was operating. Another one, the big backyard was fitted with only one drain pit to storm water ...

We thought we can build our dream house with windows to embrace the pool and water view at the rear of our house. At their display homes at Helensvale with gigantic ceiling height windows, we worked with their salesperson over several weeks to finalise the largest windows after several design drafts from head office. We have stated to the salesperson that not having these windows are deal breakers for us (even though they are only 1.2m height which are comparatively small compared to the 2.4m height windows at their display home). We were assu...

We chose McCarthy homes because my husband drove past one of their builds on a steep slope and after finding that many home builders just don't build on slopes we decided to check them out at their Rochdale display homes. Fast forward two years later ( the build took just under 12 months) and we've just had our 12 month maintenance process completed in Dec 2018 so we can now provide our review:
The Preliminary Phase-The sales and design was a pretty good experience. Our thanks to Dave for following through with any amendments we had to our de...

A big thank you to all the staff at McCarthy Homes. They carried out warranty work for us on our beautiful McCarthy home recently. Fantastic customer service and clear, timely communication. Most importantly a great job! John and Kedron couldn't have done more for us in making sure the finish was to our satisfaction. Thanks again McCarthy Homes were very happy.

i have just built my first home mccarthy homes and am stoked with the result. Gill and Stevie were great and easy to work with and ensured my home build went smoothly and according to plan. after looking at many plans and builders i was impressed with the standard inclusions of mccarthy homes. i would definitely recommend and build with them again.

I am very satisfied with the whole process and they have been very patient with me and helpful all through the process. The site supervisor did everything exactly the way I wanted and was very patient with me too. Thank you so much for handing over the house more than a month earlier than the expected due date. That was a huge convenience for us. We are very happy in the new house it is a beautiful house to live in and we thank you for your hard work.

We have just moved into to our new home and are absolutely wrapped with the final result. We experienced a few challenges along the way however, in hindsight and having built 4 times before, they were relatively minor. One thing that stood out for me was that when something did go wrong, everyone at McCarthys end did their utmost to have the problem rectified as soon as possible. The lines of communication were excellent from sales through to our lovely customer service lady and our very honest and accountable supervisor. Our supervisor was so ...

My experience with McCarthy Homes was incredibly smooth from start to finish. The salesman I dealt with was fantastic - he offered me many practical ideas and recommendations with their house design I had chosen to suit my requirements, so I essentially ended up with a custom designed home for a LOT less than I had been quoted from other 'boutique' style builders. Their internal staff were just wonderful. Caring, helpful and made me feel like I was a valued customer and not just another person they had to deal with which was very refreshing. ...

Our build design started out well with [name removed] at the Rochedale display home, after-which it went horribly wrong.
As a custom design their draftsperson kept changing our plans to suit him, not telling us until I found mistakes - galore. Months and months of toing and froing. Once the build finally commenced (some 9 months later) it was a shambles and absolute farce. Slow (went over time), incompetent, unprofessional, unknowledgeable, misinforming us constantly. The building supervisor had no idea and told us he learnt a lot from our bu...

We chose McCarthy Homes because of their flexibility and aptitude for design, as well as their great build quality.

We had an odd shaped block and specific dual living requirements. The designer at McCarthys was able to provide a one-off house which perfectly filled these requirements, and suggested extra little features which really made the home.

Our Building Supervisor kept us well informed all the way along the build, and was extremely stringent on the quality of the build. He even made the painter come back and re-paint the entire in...

From start to finished our build with McCarthy was a well-planned project.

We felt lucky to be dealing with David Hughes, the sales representative based at Rochedale. He is an ex-builder, and as the first time builders that we were, he was able to provide us with practical and helpful advice on how to achieve what we wanted without overspending. We will be forever grateful for the patience he displayed whilst working through our requirements and explaining some of the more technical aspects of the build to us. We recommend David without rese...

From start to finish, the experience with McCarthy homes has been excellent.
Alison and Damien in the sales team at Cova were fantastic on getting us started on the journey of building our new home, helping with selections and making recommendations on finishes, layout and the like.
We then moved into the contract and planning phase where we dealt with Andrea Durrington who was superb. Our home was quite heavily modified from the original plan and nothing was too much trouble. Andrea was great at communicating with us and ensuring we remained...

McCarthy Homes were our choice of builders after speaking to family members who have built with them. A lot of positive feedback was given and honesty and transparency was a common denominator. We are currently only into the foundation stage and to this point, we have found them very accommodating, supportive and informative. I am not one to usually go on forums but feel so strongly about the support we have been given to this point and want to share our building story. We are building an "Expressions" home and from the drawing stage, after one...

We just finish building our home at Rochedale Estate with McCarthy and we can't be happier. as an architect my self is hard to please all my requirements and they did it! every time did the correct thing to give us a top quality home.
their inclusions are very good in comparison with other builders, their service is top quality too. from the sales person (superb) client Service Manager (excellent communication, honest, easy to deal with, enthusiastic, proactive) to the tradesman all willing to help, honest and very positive and flexible peopl...

The workmanship was pretty much perfect and the end result totally exceeds our expectations. The management of the build was great - kept us informed with weekly updates and everything went seamlessly. Staff were excellent and nothing was too much trouble whenever we had an issue to discuss or change to make. I would thoroughly recommend McCarthy's - great product and good people.