835 reviews
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- On Time
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- Unacceptably Late
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- Never Arrived
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- Never Collected
Excellent service from start to finish. My car was transported from Adelaide to Palm Cove and arrived exactly as scheduled and without any damage. The office communication was brilliant. They have clearly embraced technology, making everything from updates to payment simple and seamless. I had what felt like a million questions along the way,… Read more · 1
and every one was answered promptly.
Every person I spoke to was polite, knowledgeable and genuinely helpful. Nothing seemed too much trouble.
I was extremely impressed with the whole operation. If this company were publicly listed, I’d seriously consider buying shares in it!
Highly recommended.
I am very happy for the service I received. The staff was kind and my car has been delivered without any problems. I recommend them if you need to send the car interstate. Show details · 1
Had my vehicle and all goods inside stolen at their depot while on Transport from Brisbane to Victoria. Worst service and beware this business trades under multiple names. Also refusing to even refund fee paid for a vehicle that never arrived. Appalling service!! Show details
Reviews with attachments
I recomened Wide Car Transport. Easy and Very Quick fast delivery.. Show details · 1
I had my C5 corvette transported from Brisbane to Perth in June 2025 with transport express. Super professional and easy to deal with. Show details · 1
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This has been my experience with Car Transport Express 1. Photos were taken in Perth by the dealer inside and out the car and including going onto the trailer in Perth. 2. The car sat in Perths so called holding yard (more like a quarry on google) for about 2 weeks. 3. Picked up in Brisbane from a holding yard that was more like a mud wrestling… Read more
pit. (See photos) 4. Drove home and washed my very dirty EV6 to be relieved that I could only find 3 small dents. 5. Somewhere between loading the car in Perth and me picking it up in Brisbane a bottle of polish went missing. I’d had the car ceramically treated in Perth. Although it was a 24 model it was brand new with only 33 kilometres on the clock. The polish was complementary and was left in the centre console. (See photos) 6. Wrote a detailed complaint to Car Transport express and after contacting them a couple of times I was finally rang back with their findings. (See below) A. Although I had photographic evidence of the polish being in the car I couldn’t prove it. B. If the car was damaged while in the holding yard and not through driver negligence it’s not covered so who knows where it happened. C. They would only accept photos of damage taken from 1.5m distance. Anyone who has tried to photograph damage from 1.5m knows that it is very difficult to show light damage. A small video of the damaged sections that I offered where you could actually see the damage would not be accepted. 7. My recommendation is don’t use these guys as they come the “prove it” stance knowing that although it’s glaringly obvious it would be impossible to prove. The lack of care in the holding yards is indicative of the care taken on the cars whole journey.
Hi Grant, Thank you for… Read more
Transported my ve ss ute from Brisbane to melbourne. Customer service were excellent and straightforward providing all the information needed. On pickup the guys were pleasant and efficient. My vehicle arrived at the laverton yard in melbourne without scratch on it. I highly recommend this company if you're wanting to transport your vehicle… Read more · 1
interstate. Not only did my ute arrive in the time frame 5-8 days (6 days) they were also the most competitive price I found. Thank you !
Latest follow-ups
Car transportation – Unbelievably swift delivery, car arrived in good condition. Would definitely recommend this business Show details · 1
Follow-up · Customer service was good, very helpful for someone who didn’t know how to go about it. The booking process was easy and the cost was not prohibitive. Approximately 1300 to go from Gympie in QLD to Port Macquarie in NSW. Very happy with the service and the condition my car arrived in.
Very poor customer experience with No customer service – Very poor experience with this company and would not recommend them at all!! My car has photo and video evidence demonstrating a single blemish in the paintwork in the day it was picked up for transport from Melbourne to Perth. After arriving a… Read more
month later than promised it was immediately noted to be damaged.
Car Transport Express state on their website “ We care passionately about our professional reputation as the safe, secure and trustworthy way to transport your vehicle interstate, and that means we care passionately about your car.” It does not say the you they actually pass this responsibility to Dazmac a third party and have nothing to do with the transport of the vehicle. The car arrived with 7 new dings in the paintwork that were NOT identified in the pre transport inspection, despite their assertion that “ We conduct meticulous vehicle-condition reports when you leave your car with us, and again when it's returned to you.”. All the dings were identified within 5 minutes of pickup at the Dazmac facility and one was even noted by their employee to be new since offloading the car from the boat. Despite this and after two months and multiple emails with Car Transport Express deferring responsibility to Dazmac, they have completely denied responsibility. They state the dents are visible in their photos but provide no evidence of this despite me providing evidence in video on the day the car was picked up, that the dents were not there. This company clearly takes no special care if the vehicle, diverts responsibility to Dazmac and care little for customer service. Avoid them at all costs or use them and accept your car mar turn up damaged and you have no recourse.
Follow-up · In response to questions posed, the quote and amount paid was around $1700. Insurance was paid on the transport but they still refused to cover damage that their own representative acknowledged was not identified on their own original inspection at pickup. No options offered. Would definitely not use this company again nor recommend to others.
Hi Mark, I truly understand… Read more (+1 reply)
The sevice I recieved from your Company in getting my very rare XYGT Falcon from Katherine NT to Perth WA was as good as you can get anywhere. My 1 of 7 special build GT Falcon's at last is now safe and secured on my property with my collection of… Read more · 2
Ford muscle cars after being hidden away in a shed in the NT for over 13 years. CEVA, the company contracted by Australia Wide Car Transport Express to transport my treasured vehicle to WA treated my car like they owned it and even put it on their trailer hidden behind their signage and with the upper deck ramp lowered down behind it not only concealing the car but making it impossible to steal it as well. Incredible service all round! I cannot thank you all enough for everything you done for me with getting my much loved GT safely to my home in WA. I give your company and CEVA the highest recommendation possible for your invaluable personal service. Thank you so very much. I also have another XYGT that is still in the NT that is next to come to WA as well. You will be doing that for me as well once it is ready to come down here. Thank you once more.
Follow-up · The booking process was flawless, not a single issue at all. Customer service support was awesome with follow up on every aspect associated with the move. My future plans are to have Australia Wide Car Transport Express to relocate another XYGT to Perth from the NT for me as soon as it is in drivable condition, it was locked away from thieving… Read more
Positive reviews
Professional and easy drop off & pick up. Came within time frame stated. Didn't receive pick up SMS but was keeping an eye on tracking so all good. Comparable price to others. Show details · 1
Price was competitive and initial advice and info excellent - Maybe I missed it but after I was contacted to say the vehicle had reached its final destination, U was unaware that a $50 fee was due every day after it arrived Show details · 1
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We recently transported our car from Melbourne to Brisbane. We found the service from our initial contact right through to picking up the car excellent. My wife and daughters dropped the car off at the Laverton Depot and found the staff very friendly and helpful. I picked the car up from the Brisbane depot. It wasn’t far from the airport and I collected the car within a few minutes from arriving at the depot. Show details · 1
Negative reviews
Delivery took longer than expected but they damaged my vehicle in transit and there was zero accountability for that. Car was in perfect condition when it left but arrived with a windscreen so damaged it needed to be replaced. Electrical damages so severe the car was not drivable. It cost me thousands to repair! Company not interested in being accountable for the damage they caused. Don't risk using this company! Show details
Murray, we acknowledge your… Read more (+5 replies)
I am extremely disappointed with the level of service and lack of accountability from this company. While they were quick to "stalk" me for payment with constant calls and emails, their service evaporated the moment the funds were cleared. The issues I encountered: Complete Lack of Tracking: After my vehicle was collected on Feb 23rd, the… Read more
company provided conflicting information about its location. At one point, staff admitted they didn't even have access to the vehicle's movements.
Missed Deadlines: My car was estimated for delivery between March 6th–11th. I was only notified of a delay on the 9th, with no detailed explanation provided despite my requests.
Unprofessional Staff: When I spoke with a representative (Danielle) to express my frustration over my property I paid for ($ ** 000) and the service, she literally laughed and told me I hadn't paid that money to her company. To treat a client’s property with such dismissive levity is staggering.
Their website claims to "line up all the ducks" for on-time delivery, but in reality, they leave customers in the dark. If you value your time, your money, or your vehicle, look elsewhere.
I still had no response from my formal complaint to them and still don't have my car
Total Lack of Customer Service
Hi Percy, Thank you for… Read more
Disgusting service and care of the vehicle, these guys are cheap but definitely very very nasty. Do yourself a favour and go with one of the mainstream carriers Show details
Hi Gavin, Thank you for… Read more
Recent reviews
l haven't picked my car up yet but the whole process was so easy and the price was way cheaper than i thought it would be and the car arrived in the exact time frame that was given at the start so i would strongly recommend them to anyone. Show details · 2
It was a good experience getting my car transported from Canberra to Brisbane as we were relocating. Vehicle arrived a few days later then estimated but other than that nothing else was wrong. It was all smooth Show details · 1
I had a car near Gold Coast and needed to get to Cairns area. I received this week in good condition and am over the moon with the service. Everyone I dealt with from Jess to John to truckie Patrick were so helpful and kind . Thank you ! Show details · 1
My experience with Express was stress free..given our valuable vehicle the pricing was affordable and not a burden..only had to wipe a few scuffs of mud from a workers boots which was a small inconvenience given the overall service..delivered before estimated time..our vehicle needed a special float owing to ground clearance..no trouble at all to Express..highly recommended Show details · 1
The whole experience was without hiccup or trouble. Definitely 5 star review and the staff I spoke to at Perth & Blacktown were 10/10 for Being courteous and helpful. Would use again without hesitation. Show details · 1
Find out how Australia Wide Car Transport Express compares to other Couriers
Know better, choose better.
3 times now I've used your company & been very happy with the service & timeframe from WA to QLD x2 cars & QLD to WA. Driver was friendly & kept me updated for pick up. Thank you. Your price was also a lot cheaper than competitors - will definately use again Show details · 1
Car was well looked after from drop off to pick up. Arrived a frw days ahead of schedule which saved me hundreds in car rental fees. Excellent service at pick up Show details · 1
Australia wide car transport Express were good to deal with. The car was collected on time and away it went. Alas between leaving me and reaching Ceva Car Logistics in Melbourne the door catch was broken and the handbrake too. This resulted in a 700$ repair before the car could continue its journey. I was then quoted over 4000$ by Ceva car… Read more · 2
Logistics to transfer the vehicle as non drive able. It seemed to me that Ceva take no care with the vehicles and after damaging them charge for the experience. Fortunately the mechanic I engaged was able to repair the damage done. I'm not aware of the link between Australia Wide TExpress and Ceva .
Although it was pouring down rain when I dropped a brand new car off in puddles of water at the depot in Brisbane the whole experience was professional and the car was moved quicker than expected to our relief Can not fault them and would recommend them Show details · 1
Great service. Easy payment method, on time delivery, Ute delivered safe and sound. Couldn’t ask for an easier process start to finish - Great company! Show details · 1
Communicated very well. I felt at ease through the whole experience. Will definitely use again. Clear English speaking operators. No matter who I spoke to they all knew about my car and where it was in the journey. Exceptional Show details · 1
Very professional throughout the whole experience. Car was picked up within time advised & was delivered from SA to Melb within 24hrs. Show details · 1
Excellent service. Much quicker than expected. Sydney to Cairns in just 12 days total including Easter Show details · 1
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Hi Samantha, We’re very… Read more