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Megabuy

Reviews

3.3

543 reviews
5
(250)
4
(73)
3
(19)
2
(16)
1
(185)
  • Product Quality
    4.6 (128)
  • Return Claim MadeYes (7) · No (142)
  • Shipping
    4.5 (106)
  • Warranty Claim MadeYes (10) · No (131)
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Warren

WarrenHunter Region, NSW

Exception good value and service

published

Extremely easy to find what I was after and a lot better value than the competitors delivery was prompt and now I have found Megabuy I’ll be back when I’m next in the market IT and supplies

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Bobbi

BobbiSouth East Queensland, QLD

  • 2 reviews

Super helpful on the phone, really happy with my upgrades

published

I called with a few questions about upgrade products for my animation and video editing PC and the team were very helpful in confirming details and offering suggestions for more information to inform my decisions ahead of purchase. Products arrived exactly on time and the admin department were very helpful with a few additional questions I had. Really happy, will be making the move to Megabuy for my PC needs from now on.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Prompt Response - Needs More Detail on Listing

published

The store was easy to navigate, but the listing for the item I bought was ambiguous regarding the Model Number being offered. Staff I contacted responded promptly but were not able to easily resolve my query to clear up the ambiguity. I finally got some reassurance from the staff after exchanging some emails, and the correct product arrived.
The range of products is very good.
The quality of the product was exactly as expected.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Mark

MarkGreater Melbourne (Inner), VIC

Shocking Customer Service, but the story ends well!

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo

Fantastic service, super quick delivery

published

Easy to find what I needed on the website. Paid on Monday, had my goods before Wednesday lunch. Was kept informed at every step of the purchase process. Really impressed with the level of service and speed of delivery. This will be my first stop for my next purchase.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMicrosoft Natural Ergonomic Keyboard 4000
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anup lama

anup lamaSouth East Queensland, QLD

  • 2 reviews

Fast, delivered within 3 days

published

It was easy, heaps of products online, shipped quickly and informative. No issues with anything, product comes with warranty, all good. Would recommend to my friends to buy ultrawide monitor

Product Quality
Shipping
Warranty Claim MadeNo
Jon H

Jon HSydney

  • 2 reviews

I'm impressed!

published

Very reasonable prices and the shipping was extremely quick. I ordered a monitor desk mount on a Tuesday night, the order was processed almost immediately and I received it on Friday morning.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Great Service

published

My son had no trouble finding the items we were looking for as he had already ordered some for himself.
The quality of the products is great and we are very happy with them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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R Butler

R ButlerIllawarra, NSW

Very easy and efficient

published

Very happy with the products - genuine Brother products, that were easy to find. They were efficiently delivered within 3 working days to a NSW regional centre, not a capital city.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnline
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Mark F.

Mark F.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Great Price and Great Service

published

Easy to navigate and search for specified items. Customer service regarding selected items was prompt and helpful. Items were split into 2 deliveries with 1 item arriving a day later via Star Track. Was happy with this as item went to Post Office and needed to be signed for. Other items arrived 3 business days later but via FASTWAY. Was very unhappy with this courier as items were just left on front porch.
Would definitely deal with Megabuy again but would request a different courier especially after reading ProductReview's reviews of Fastway.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Jim

JimGreater Melbourne (Outer), VIC

Quick and easy order process

published

Quick and easy order process and works well provided nothing goes wrong. In my case, I inadvertently ordered the incorrect item. Tried calling the call center to change order before it shipped but the call center was not open, the recording just said call back during business hours (which I was doing). I sent an email to customer service but by the time I had a response, the order had shipped. The customer service agent was very responsive and offered to take the incorrect item back but as the hassle to do so didn't warrant the value of the item I chose not to return for exchange. My order consisted of 2 consignments, one was delivered in just a day or two. The other was 6 days out of Brisbane which I thought was a bit long.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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NAH

NAHSydney Surrounds, NSW

I bought a refurbshed pc monitor online and love it!

published

this monitor is top quality. no problems so far after 5 days and it arrived in a box as new and stickers etc.
I saved 50% and am very happy thank you

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Home Owner

Home OwnerNorth-West & West coast, TAS

  • 2 reviews

Good service with quick delivery accurately indicated

published

Clear accurate description, prompt delivery and simple transaction. Good range of items available allowing suitable selection. Original unopened packaging and clear transactions and delivery advice. Looking forward to dealing with them again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedASUS Vivobook Notebook S15
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Great price - quick delivery

published

My item was easy to find on the website, cheaper than any other online retailer and arrived very quickly.
All round great shopping experience.
I will definitely be buying from MegaBuy again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Troy B.

Troy B.Palmerston, NT

Excellent price - even better the delivery time (in a pandemic!) Well done

published

My item was eay to find (via Staticice.com.au) and at an excellent price. Delivery was earlier than expected, in a few days - even in the middle of a global pandemic. The product arrived in excellent condition and is working as expected.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAsustor AS6004U (NAS Expander)
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Electronics & Computing Shops

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Andii S.

Andii S.South East Queensland, QLD

  • 2 reviews

Very bad service

published

I ordered a modem on the 29 th April and have still not received my order have sent 4 email and there is no tracking for the order and still waiting for a clear reason and answer.

Shipping
Warranty Claim MadeNo
Nick M.

Nick M.Cairns

  • 2 reviews

Really good and communication excellent

published

Store navigation was easy. Without looking too hard it seemed that there was a very good range of products. Only bought one product which was something I had been using for a while but of good quality.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedKaspersky anti-virus
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Paul Sydney

Paul SydneySydney, NSW

Good price very slow to ship

published

Great price, I bought a refurbished Dell Display. The stand is a bit dinged up more than I would of expected, but again, right price!

The biggest issue is it then took 4 days just to ship the item, ordered on the Monday, and then nothing until Thursday when they finally shipped it.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDell UltraSharp U2412M
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Great experience.

published

Decent website, found what I wanted easily and for a very reasonable price. The product arrived in a timely manner and was tracked. That said, not sure about the $5 handling fee on top of delivery but that was transparent and I'm sure there's a reason for it. Even with that included the price was very competitive.

Product Quality
Shipping
Return Claim MadeNo
Rud

RudPerth

  • 4 reviews

How can an online retailer be so bad

published

Pros: the MEGABUY order and payment process was very good, but they did not have the item in stock. Is it right to sell and take payment for something you don’t have?
Cons: MEGABUY took weeks to realise they didn’t have stock, and only after being prompted. Cancelled order, but MEGABUY did not refund payment. Ended up buying from another online retailer and had it delivered the next day.

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