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This is a company that goes above and beyond
It was confusing to start with but it got easier once I knew what we were after. We did have numerous issues but ALL were sorted out with no problems. This is a company that goes above and beyond to help.
- Online store
Excellent refurbished product
The listing said used, Though the dock was not used, Excellent service, very reasonable price and 1 yrs warranty. What more do you want.
Quick & Easy to find the products and buy
I was looking for a 24 inch screen for my son, I looked at Megabuys website, it was fantastic. Easy to navigate through and search what I was looking for. Within a few minutes I had purchased the screen and picked it up the next day.
Fast efficient and a good range of brands and payment methods
Ordering and delivery is easy and delivered in around 3 days without the express delivery fee. The system keeps you up to date with the status. I have had cases where the order was partially out of stock, and the part which is in stock was delivered and the remaining item(s) sent later, or was replaced with an alternative item. That special process was handled well by phone call to the support staff, including a store credit for the difference in price (my choice over a refund).
I pay by direct debit which saves on credit card excess and means...I can avoid using my credit card over the internet. This does add a day to delivery since it needs to wait for the payment to be noticed via the banks at the end of the day. Search filter interface is fairly good, but there is an issue with some product line (PCs) in that the descriptions are extremely abbreviated, which makes searching by text strings for specific options within the descriptions difficult. One needs to know what the abbreviation used is and the search is so short that it can get a lot of false matches. Some less abbreviated descriptions would be useful - surely that could be automated with software (and checked) rather than typed by hand. The form factor (size) of internal boards is not always clear - I have several times bought boards which didn't fit into my small form factor desktop PCs because it was not clear form the description or the picture what size the board was (even when I knew to look).
Excellent webstore no problems at all
Purchased some speakers from interstate. Terrific service, quick process. Shipped that day.
Excellent website, easy to navigate. Great range of products.
Quality of products great!
I purchased a gaming computer for my son, excellent quality, great price and received it in one day. Highly recommend!!
Reasonably easy. Question I had re the product was answered satisfactorily. When I provided the delivery as a physical one rather than a P.O.Box purchase proceeded
Website was easy to navigate. Was easy to find what I wanted and the service was great. Living in central Victoria I had my purchase within three days.
- Online store
Exactly what I needed and delivered quickly
I ordered a replacement power supply for my laptop on Tuesday afternoon and had it delivered on Friday. Not only was the product better than I expected but I was kept up to date throughout the various stages of packing, pickup by courier in Sydney, transit to Brisbane and then when it was with the courier for delivery in Brisbane. I have previously purchased a number of items from Megabuy at their store in Chermside but not on-line. Would happily buy on-line again.
Excellent service and great value
This is the second time I have purchased a refurbished computer using Megabuy Online Store. Navigation of the site is easy and there is a great range of products available. Dispatch was speedy and I had my computer within a couple of days. This time around they missed putting the power cable in with the computer and I was also informed it had built-in wifi but that wasn't the case. They were very quick to rectify these issues with a power cable being sent as soon as I contacted them and they are in the process of sending a wifi adapter. I would highly recommend Megabuy as the service is excellent and you get great value for money.
As new at half price
Site easy to navigate when using keyword filters, brought up good range of products and all relevant specs listed. Purchased product as described, in good condition with no obvious signs of earlier mistreatment. Warranty given same as for a new product.
Easy, fast and reliable
Needed a replacement hard drive for a NAS with specific features and geometry. Finding a suitable part on Megabuy’s online store was easy and fast. The checkout process was painless with all costs clearly articulated and a variety of payment options. Shipping was processed in under 24 hours (ordered Thursday, shipped Friday) with the package arriving within the advertised shipping time.
Great service, with a wide array of products on offer. Excellent online shopping experience.
Laptop Online Sales
Recently used the Megabuy online store to purchase a gaming style laptop.
They had the best price and also stock available.
The process was easy to use to order and pay for the machine, with plenty of notifications during the process. Product arrive in a few days and was easy to set up and get gong.
Easy to find the item I wanted. Huge range of products. Easy payment process
Very fast postage.
Overall excellent would recommend and use again
Good price, Smart purchase of Office365 licence
Only local online store that understood that buying a Digital Licence from them did not require postage and handling! Licence emailed next business day. Well done Megabuy your Online experience more transparent and smarter than others.
Good prices with sound backup service.
Megabuy offers computer products at good prices and has the real advantage of being contactable if there are any issues with the product or order. I have used Megabuy for several years for business purchases and can definitely recommend them.
- Online store
Caveat - Buyer beware
* Easy to navigate the store - yes
* The range of products available was acceptable - tick.
However, based on a number of terrible customer service experiences with this organisation, we have made the decision to never use them again. We are a corporate buyer and have become extremely dissatisfied with their ethics, their misleading website that describes items as in stock when they are not, and their failure to deliver orders within their advertised 1-3 days - and their appalling after-sales response to complaints. These people burn hours of y...
Excellent service & rapid delivery
Store navigation easy. All products required were available. Products are genuine products. Ordered Tuesday, 12 January, Received Friday, 15 January
Navigation of the store wasnt bad. The range was really good. The quality of the products were great and the responseon my purchase to the time of the items depart from the store to my house great.
- Online store
No delivery to PO Box but will take your order
Checked in their Shipping & Returns page whether a PO Box is Ok. No mention of PO Boxes. Ordered my item entering a PO Box. Accepted the order, which will be rejected at some time in the future.
I live in a rural area where ALL mail goes to the local Post Office, who receive parcels up to 100's of kilos from a range of couriers for the community.
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