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Megabuy
3.4 from 609 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (182)
  • Return Claim MadeYes (12) · No (195)
  • Shipping
    4.5 (153)
  • Customer Service
    5.0 (3)
  • Warranty Claim MadeYes (13) · No (187)
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Peter

Peter

  • 3 reviews

So helpful in so many ways and very understanding

published

I purchased a NAS system but the wrong size disks, they were changed over with a store credit no questions asked.
MegaBuy online store is very easy to use and straight forward. It had all the products I needed at a very reasonable price. I was extremely satisfied with my purchases and most of all the service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
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Shane L.

Shane L.South East Queensland, QLD

  • 3 reviews

Very easy process!

published

It easy to navigate the store and find what I wanted.
I was after a specific product and therefore didn't greatly investigate the range.
The product I bought was of excellent quality.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Peter M

Peter MSouth East Queensland, QLD

False advertising

published
  • +2
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Product PurchasedLenovo X1 Carbon
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Rokko

RokkoSydney, NSW

  • 18 reviews
  • 20 likes

Best price, efficient communication and fast delivery

published

After I decided what mouse I wanted (the Logitech MX Master 3) I looked up pricing and found that Megabuy was definitely the cheapest - quite a bit cheaper than other online stores, and even a few dollars cheaper than Officeworks, even with the delivery fee taken into account.

So that sealed the deal, after which Megabuy kept me informed of the progress of my order every step of the way.

I placed my order and paid for it via EFT on the night of Wed 11 Nov, it got dispatched the next day, and it was on my doorstep on the morning of Mon 16 Nov. Can't get much quicker than that :-)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLogitech MX Master 3
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Bozo

BozoSydney, NSW

  • 5 reviews

New PC

published

Easy navigation of models with detailed specs
Great range, even in my limited price range
Good machine, all the features I need
Customer Service answering my phone inquiries were polite & knowledgeable

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDell 9020
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Mark

MarkSydney, NSW

Price was right and product was good.

published

All the contacts were very good, product was recommended by staff, delivery was prompt.
Product performed great, could do with online or hard copy manual.
Just a small critic.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Mark

MarkSouth East Queensland, QLD

Performed better than expected

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab A 10.1" Wi-Fi 128GB
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Best Service Ever!

published

Great price and amazingly fast delivery. Have used these guys several times and am constantly amazed at how fast the stuff arrives.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Good service - but keep and eye on your delivery subcontractors.

published

Had to dig a little for the required item. Your service was excellent, but be aware some Couriers will Ring and knock then flee. When I open the door there is no one there, and I need to visit some remote location to collect the item. (on all occasions I was obviously home with the Radio Loud and Windows open.)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Lou

LouBrisbane

  • 2 reviews

Happy to take your money then just keep putting you off about delivery of goods.

published

Rang Megabuy and was assured that they had stock (4) of the photo scanner I wanted to buy, so ordered and paid for it....eight weeks later and many emails promising the world....NEVER GOT IT!
Nice admin staff that regularly respond to your emails, but the content is placating and never honest.
Will never order from this company again!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedOnline store...no choice to personally shop for goods.
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Sean

Sean

  • 2 reviews
  • 1 like

Fast and simple

published

Easy ordering, website was easy to navigate. Quick delivery, only two days from order to delivery. Great communication, updates regularly, almost knew to the second where in the process the item was.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Mark James

Mark JamesSydney, NSW

A Delightful Online Shopping Experience

published

A friend pointed me to Megabuy and I am glad he did. The whole experience of finding the products I was interested in, researching the specifications, selection and checkout was brilliant.

I would shop at Megabuy again without hesitation, in fact I would check there first next time I need something.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedU2721DE
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Patto

PattoSydney, NSW

Very fast and well informed

published

Store is easy to navigate, big range of networking gear and the parts works as expected. I was pleasantly surprised as I had never used this group before and NEVER fill out this kind of survey.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedUniFi Switch 24 POE Switch Gen 2
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Outstanding service

published

This is how mail order in Australia should be. Products dispatched the same day as payment clearance and interstate delivery (even in COVID times) in 24 hours. Excellent service. Highly recommended.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Gerard

GerardSouth East Queensland, QLD

Good range and great prices

published

Easy to navigate and great range at very competitive pricing. Reasonably fast. Overall good experience. Tip for improvement; show stock levels on website and more shipping options for website purchases would be nice

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
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Lee

LeeSydney, NSW

  • 5 reviews
  • 1 like

No Refund and The Worst Customer Service

published

Purchased powerboards through the oneline store and they sent me the incorrect ones. I asked for a return and they flatly denied. They said the product may vary from image and is exactly what I ordered. It was absolutely not what I ordered and then they quickly deleted the image. This is how they make their money by stealing from people. Be aware of this company as I have noticed on other websites they do this regularly.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Great service

published

Was relatively easy to find what I wanted.
A very good range of products at competitive prices.
Very satisfied with the quality of the product.

Delivery was very quick and well prepared

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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donian1956

donian1956Perth, WA

Excellent service

published

Online sales was a dream, items are of outstanding quality and Nick and his team provide excellect customer service. I will be recommending MegaBuy to friends and colleagues as a premium service with quality merchandise.
Thanks Nick and team for a great experience, I will return. :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedDell Lattitude
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Michael

MichaelSouth East Queensland, QLD

  • 2 reviews

Great service

published

The guys at Chermside were extremely helpful in helping me buy a gaming monitor providing me with lots of price options whilst explaining the advantages and disadvantages of each unit. i will shop there again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationChermside
Warranty Claim MadeNo
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Lyrane Hill

Lyrane HillGreater Melbourne (Outer), VIC

Totally happy

published

I found the product I wanted quickly and easily. The Chat person was helpful and the fast delivery was amazing.
I am totally happy with the experience and would buy again from MegaBuy.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon Pixma MG2560
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