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Megavitamins

Megavitamins

2.3 from 86 reviews

Reviews

2.3

86 reviews
5
(20)
4
(5)
3
(7)
2
(6)
1
(48)
  • Product Quality
    3.3 (12)
  • Return Claim MadeYes (5) · No (15)
  • Shipping
    2.5 (13)
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Melody

MelodySydney, NSW

  • 6 reviews
  • Verified customer

Should have checked reviews before buying!

published

Ah no! Should have checked before I bought. Five days ago I ordered some items, Melatonin and a thermogenic and despite calling, emailing, leaving a message via their website and Facebook page I have still not received any response. I should have read the reviews first!

Product Quality
Shipping
Return Claim MadeNo
Enliven N.

Enliven N.Perth, WA

  • Verified customer

Only partial order received and items replaced different brand

published

Placed order $170 March 16, now May 11th. Only 2 items received so far and are different brand. Have contacted company several times by email and phone. Getting the run around!!

Product Quality
Shipping
Return Claim MadeNo
  • Verified customer

Sent wrong order. Damaged packaging.Rude customer service

published

Ordered kids saline spray, was sent adults spray.after 4 weeks of waiting for my order!I emailed customer service re wrong order, received a rude email back saying I can use the adult spray on children and I won't be receiving the order I paid for, there is a reason I ordered the kids version.my daughter is very sensitive to the ingredients in the adults spray!DO NOT use these guys!

Product Quality
Shipping
Return Claim MadeNo
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Andy.M

Andy.MMetropolitan Adelaide, SA

  • Verified customer

Same old story (I should have read the reviews first)

published

Ordered 2kg of dog supplement and received 700g of a different product.Contacted company and was told “out of stock “, no other explanation. I returned the goods and after belatedly checking reviews of this company went direct to PayPal for a refund which I received promptly.Thank you PayPal.
This company is at best incompetent but appears to be engaged in less than acceptable business practices.

Return Claim MadeNo
Mr B.

Mr B.Perth, WA

  • Verified customer

Wrong product, terrible customer service

published
Suzanne C.

Suzanne C.Hunter Region, NSW

  • 2 reviews
  • Verified customer

WORST company ever!!

published

I ordered over $114 worth of goods. One of the products I received was not the brand I ordered and I was never informed of the switch in products nor refunded the difference in price as they sent me a cheaper brand. I had to hound them to get a refund of the difference in price. I’m absolutely disgusted in their unprofessional approach to customers. I have a good mind to report them to the ACCC for false advertising as when I ordered the product they replaced there was stock available and they are still advertising there is still stock, instead they sent me a different brand.

Return Claim MadeYes
  • Verified customer

Sent me the incorrect item

published
Shipping
Return Claim MadeYes
Elisa Y.

Elisa Y.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Wrong product sent and no express

published

I was sent the wrong product and after following up with them I've not heard from them.
Also, this is the 2nd time I paid for express post but it wasn't sent express post. It took a week for them to even post it all standard post. Once again, I followed up requesting a refund for the additional express post costs and have seen no action.

Product Quality
Shipping
Adas

Adasmelbourne

  • 12 reviews
  • Verified customer

Hopeless

published

Purchased a product upon checkout indicated will take less than 9 business days to ship. no communication or anything on 11th business day emailed to enquire where my order is at. Without any explanation they issued me a refund.

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Lily

LilyGreater Melbourne (Metropolitan), VIC

  • 14 reviews
  • Verified customer

Products are not sent once paid for

published
Return Claim MadeNo
KKMV

KKMVNoosa Heads

  • 2 reviews
  • Verified customer

Company cannot deliver for ordered goods - AVOID!!!

published

Ordered Nutspread 3 weeks ago, response after 2 weeks that the product is not available, requested a refund days ago, no communication. Will lodge a PayPal claim now. Avoid this company, very poor customer service, ineffective, slow and poor communication via email. My suggestion: AVOID!!!!!!

Holistic nerd

Holistic nerdGreater Melbourne (Metropolitan), VIC

  • Verified customer

Do not buy for this company its a scam!

published

3 weeks of waiting for my order to arrive and no tracking sent I decided to email the company, no reply so I decided to make a PayPal claim, then the same hour as I made the claim (no surprises there) I get an email from a lady telling me that the product is not available however it was available enough for me to be able to make a purchase and for them to take my money with no follow up! This company is a massive scam and in my opinion needs to be shut down, please do not buy from this company they will take your money not deliver what you purchased and only contact you once you make a claim
Via PayPal-

Return Claim MadeNo
Kate

KateSydney

  • 21 reviews
  • 1 like
  • Verified customer

item missing in delivery package

published

one item was missing. there was no notice of why. there was not packing slip inside. but I was charged the full amount, and I have written emails asking for the missing item, which I urgently need, and no response.

Shipping
Return Claim MadeNo
MIH

MIHCanberra 2600, ACT

  • Verified customer

Megavitamins / Healthy Care Living Pty Ltd - not at all trustworthy

published

Their website contains misleading information, their communication is poor, their packing is substandard, their service is slow, and I did not get what I paid for. I have asked for a partial refund (as I received 60 capsules instead of 120, which I paid for) but have not heard back, and I will be lodging a complaint with the ACCC. I recently got an automatic email from them asking for feedback on my purchase. I've chosen to provide my feedback here, on an independent review site. Wished that I'd read the other reviews of this company before using them.

Product Quality
Shipping
Return Claim MadeNo
Ken. S

Ken. SSydney

  • 7 reviews
  • Verified customer

Extraordinary rip off!!

published

Paid for 150 softgel capsules of Healthy Origins CoQ10, received 2 x 60 softgel capsule containers 11 days later. Where are rest of my capsules (30 missing!)? Won't refund difference!

Return Claim MadeYes
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Lady

LadyQueensland

  • 4 reviews
  • 5 likes
  • Verified customer

Megavitamins, Swanson Australia, Healthy Day Vitamins & [name removed] are corrupt

published
Product Quality
Return Claim MadeYes
Jason R.

Jason R.Far North Queensland, QLD

  • 2 reviews
  • Verified customer

Good and profesional

published

Have bought from them a few times now and have found their site easy to find the products I'm after with a wide range of brands always delivered on time and well packed

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Jacky

JackySydney Surrounds, NSW

  • Verified customer

Shonky Liars!

published

Ordered henna hair dye & was told delivery was 0 to 9 days. After contacting them they informed me that the order was shipped 12 days after the order was placed. They then stated that the product was out of stock for another week. Eventually got a refund - never again!

Shipping
  • Verified customer

Seeing an improvement in my condition as a result of this treatment.

published

Very happy with site, easy to search and use. I will definitely use again! The product purchased, stinging nettle root tablets is not available in our health food and chemist stores and I also found a huge price advantage on other products.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Ann M

Ann MSouth East Queensland, QLD

  • Verified customer

Quick and efficient

published

I needed a particular Product. I had no problem finding it. Emailed questioning approx posting time. Quick response with answer. Ordered on line. Same arrived by expected date. Exactly as ordered. Very happy with quick and efficient service. Thank You. Ann

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Mountain girl

Mountain girlasked

Are these reliable as a company? Ordered on Sunday and have heard nothing re my order

1 answer
Megavitamins
paul s.Megavitamins

hi there,
due to holidays season your order will be delivered after Christmas.

Paul

Ogni

Ogniasked

Order number #030320 paid on the 7/8/2018 no confirmation of purchase was sent to my email address, tried ringing no response. When will I receive my products?

No answers
Kazz

Kazzasked

Do you have cordyceps capsules in your store?

No answers

Get an answer from our members and Megavitamins representatives

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