Can do betterIt took 3 weeks and the colour match is wrong
AWFULthese people are fine until they have your work then they treat you with distain and aggressive abusive behaviour - they had guaranteed Id have my car returned to me and the loan car picked up but after they took more than a month to fix my car they then gave me an hours notice they were doing the swap over ... they had messaged 2 weeks before saying it was ready then on the day without any consultation in all that time they called to say they were delivering then and there. I was 4 hours from home for work and so they said I had to travel to t... Read morehem (hour and half from home where they had picked up my car originally) and if I didn't get it they threatened they would charge me STORAGE FEES!!! There are plenty of other places avoid these people who also conned me into signing with a go between company to claim the insurance for fixing my car. AVOID AVOID AVOID
Great serviceI was very pleased with the courtesy and consideration shown to me , the timely completion of the work and the exceptional communication from Reception at the repair centre in Mentone
Great service and great communicationA great team at Mentone collision. Their communication was first class as was their service.
Happy customerGreat service and communication from their friendly staff.
Car was returned in tip top condition.
Great serviceQuick quote and a responsible price
Fast completion of job 1 day turnaround
Very helpful and honestReliable , fixed vehicle, was presented washed and vacuumed and when stated. Staff polite and helpful
1st class serviceWe have been in two not at fault collisions recently and on both occasions Melbourne collision repair center have been there for us every step of the way, making what is usually a very stressful situation, a breeze.
My wife needed a replacement car whilst repairs were being carried out that could accomodate the kids, this was no problem, brand new Nissan x trail was given.
For myself, i run a small business and one of our vans was hit and we needed a replacement van, once again, not a problem, we were given a Hyundai i load.
As far as the repairs go, I can’t fault them either, they look sensational.
They take care of literally everything, throw them your keys and let them handle it. Couldn’t recommend highly enough
OutstandingOutstanding customer service. Nothing was to hard communication was great
Perfect service, fair price and knowledgeable team!Melbourne Collision Repair Centre in Elwood was great to deal with, effective in communication, fair price, and high quality service provider!
Great jobCar delivered back to me in a week couldn't be happier car looks great
Smash repairI was so impressed with the excellent service. From the moment I arrived requesting a quote to the speedy response and clear communication throughout the whole process the team could not be better. I’m over the moon. Absolute professionals.
vehicle repairExcellent handling of the entire process, including loan car. Brilliant service.
Car repairedCar was fixed to original condition Paul was easy to deal with and kept me abreast of all progress of repair work
Elwood Repair Shop Melbourne Collision CentreProfessional, high standards of workmanship and communication on progress was excellent.
Noticed tyres were worn and after approval sourced wholesale solution.
Questions & Answers
Is it worth reporting them to the police ?
Does anyone have any experience of being intimidated by David, from MCRC Laverton before? Does he "create" damages that are not damage cause by the actual accident? Thanks.
He uses scare mongering tactics and is a fabricator of the truth.
I have made ... Read more
Thank you for confirming my thoughts Dennis & Pia S. I have also made a report. Hopefully more people will step forward.
I'd really like to know who you have reported this scamming company to? They have tricked me into believing that they were acting on behalf of the at fault insurer. They called the night of the accid... Read moreent claiming they were accident aftercare! They organised to pick my car up the next day and reassured me that they were taking good care of me and all costs would be covered for repair and hire car by the at fault insurance. Im in the midst of dealing with them after my car was hit while it was parked. I was not in the car and I am being sent letters of demand for the repair costs .as the at fault insurance company hasn't paid because they were never notified of the claim!!! I don't know how they get away with this!
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