Third Pair of Merrell's
This week I purchased a pair of Women's Bare Access Flex shoes in purple. I had been needing a new pair of walking shoes for a while and with all of the options it can be tough to choose.
After about a week I am happy to say that I am totally satisfied with these shoes. I have previously purchased Merrell's before, in the high boot equestrian looking style as well as the rugged low ankle boot style. All of the Merrell's I have purchased have lasted forever, been comfortable and waterproof.
Initially, I thought the Bare Access would not be v...ery functional or comfortable because they are so light and flexible. Yesterday walked 6 miles wearing them and after the walk my feet felt great. I was pleasantly surprised that they are both lightweight and really comfortable to walk in, I love them! I would recommend this shoe, and for that matter, any shoe that Merrell makes. Great brand!
Bought a pair of Merrill Vibram last year. They came highly recommended by Anaconda. Wish I hadn’t bought now. They are so slippery to wear on wet surfaces they are actually dangerous. For a hiking boot you would think it would be a priority to make it grippy. I too scared them to use them in wet weather now even walking Down the street.
Merrill’s men’s outmost bent shoes.
Terrible buyer beware!! These shoes will slip on tiles and other slippery surfaces! I slipped and nearly broke my neck ! Will never buy again from merrell, if you buy in a store make sure u test them on wet tiles
Worst shoe and service ever
I bought two pair took one pair home the other pair was ordered and paid for after wearing the first pair I realized I needed one size larger so I went back to shop they cancelled and refunded order when they reordered next size she says oh these are no longer on special you’ll have to pay another $67.00 more WTH! The first pair I’m wearing make my feet ache sole is so hard no arch support expensive but not good
Most uncomfortable shoes I've ever tried.
I've worn Merrell shoes for over 15 years and never had any problems, extremely comfortable and long lasting. I'd tell everyone how great they were. Today I went to try the new Moab 2 and four others. I was shocked at the raised heel and no arch support it felt like I was walking in heels with all my weight on the front of my foot. They would have to be the most uncomfortable shoes I've ever tried. I can't believe how such a great product is now the worst product. My favourite shoes and now I have to look elsewhere. Very disappointed.
Merrell web site does not work for online purchases
I had a terrific pair of Merrell walking shoes for 5 years til they wore out. I bought another pair just the same and again they lasted about 5 years. They have now worn out. I might as well buy another pair - this time online from my desktop PC at home.
Google Chrome: I reached the end of the purchase process and the big red "M" spun in circles so the process did not end.
Then, 3 days later:
Mozilla Firefox: I am unable to input my post code. I tried various post codes at random around Sydney and it will not accept any post codes at all. Fa...
J91829: Brought around six months ago. Very comfortable for a walking shoe, and no great disasters as yet. Though, one thing to be very careful of: is the fact that the Vibram sole, is very slippery on a wet flat surface (you do not need skates).
Merrell Glove 3's Womens
I have worn ladies Glove 3's for about 3 years now. Every 3 months I have brought a new pair. (I wear them about 16hrs a day on my feet so much 3 months is a good run). Have never had an issue. My biggest complaint is that this season they must have hired a 7 year old to choose the colouring for their shoes. Gone is the straight black/grey or bright colour.for those of us who want something different. In the States and they have vibrant greens and pinks etc. We have a tacky silver shiny cotton or mustard coloured shiny cotton. Worst looking pair of shoes I have ever owned. Lucky they are good and comfortable coz there is no way I would buy them for looks.
They need to learn about providing service
While Merrell boots might be OK, their customer service is truly atrocious.
Could find the specific boots I wanted in my country so tried to buy online only to find they wouldn't ship out of US. No problem, I ordered and arranged to send to a freight forwarder.
Only problem was Merrell apparently doesn't send to a freight forwarder and doesn't say that anywhere on their site so they just cancelled my order and didn't bother to tell me.
I was about to leave for Scotland and chasing up where my parcel was only to find out it was never going to come.
Poor service, non - existent communication I ended up getting new boots but went from super comfortable Annatom boots and will never buy Merrell again.
- Verified customer
Customer service was amazing!
We went to Merrell's shoe shop at Watertown in Perth to buy some waterproof boots for our trip to Norway. We both tried on quite a few pairs of shoes and that certainly made the difference. Not only did I have my size wrong but the original pair I thought I'd like, would not have been suitable. So glad I didn't buy online as I'd originally planned. Unfortunately, they didn't have the colour of the boots either of us wanted, and they offered to get them in for us, or after checking online said we could order online if we wanted to and gave us ...the style numbers for the shoes. So helpful, but that wasn't the best bit.. we went home and I ordered the boots that afternoon (Wednesday last week) and I could not believe it when mine arrived the following day and the other pair on the Friday! Talk about efficient! We are both so impressed and will definitely go back as they had a great range of quality hiking boots at great prices plus with fantastic service. Thank you Merrell's, you made our day! (I will review our shoes after we're back to say if they are as terrific as they look and feel.)
I have been wearing Merrells for years but last year I bought 3 pairs of sandals and the strap between the toe went on all 3 of them within 6 months. After speaking with Merrell they were not really interested so I will no longer be a customer. Quality control has obviously gone downhill.
- Verified customer
Horrific return process
I returned my shoes (just one size off), hoping for a quick refund (they don't do returns).
Four weeks later, they still haven't arrived in the post (I followed their returns instructions exactly) and I am $150 out of pocket.
Their customer help line ([name removed]) has been incredibly unhelpful, returns emails weeks late and won't offer any support or compensation.
Very frustrated and disappointed.
Merrell All Out Blaze should indeed be burnt
Purchased these Merrell All Out Blaze sandals from Brand House Direct (who are con artists btw).
As per worldwide reviews of these sandals the rear strap islets broke rendering the shoes useless within weeks. What used to be a good quality product is now nothing more than dollar store junk.
Do not buy !
- Verified customer
Good experience with Merrell customer service and Merrell Moab shoes
After reading many reviews of hiking shoes I ordered a pair of Merrell Moab Adventure shoes. These are the type which give protection against wet grass. When they arrived they felt a little tight so I contacted Merrell customer service and was given a code for free return of the shoes. I ordered the next size up, which were delivered the next day. The shoes fit very comfortably and give good traction. I also like the traditional robust appearance without coloured stripes. Recommended company and shoe.
Merril Moab hiking shoe
I have had two pairs of Merril Moab shoes and they are reasonably good until they start to wear. After a year to so of wearing (a few times a week) the material at the back of the heel wears, I believe, prematurely for such a priced shoe. But the issue is not so uhh that, but when it wears it results in a hard surface underneath that causes nasty blisters if a longer walk is undertaken which renders the shoes effectively useless (not a problem for shorter walks).
- Verified customer
What has happened to Merrill's quality?
Today, I bought my third pair of Merrill Moab hiking boots. I have been wearing these boots since 2008. My first pair lasted about 8 years and many, many trail miles before I wore holes in the mesh and they had to be relegated to yard duty.
The next pair had a different lacing system that I didn't like as well, but I still liked the brand do o put up with it. That pair only lasted 3 years and many less trail miles before the toes started curling up and the upper surround started cracking.
This time, the store I went to didn't have the regula...
Out of the box : NOT waterproof.
Tested a new set of Moab low-cut Goretex boots straight out of the box, at 0 months of wear. Feet were wet within 1 minute of a light spray over the toes. Either terrible quality control or false advertising. A big let down when the only reason for buying new shoes this time was for the waterproof feature.
Visit at birkenhead
I went in thinking maybe I might buy another pair of walking or trekking shoes, there were nice every day walking shoes on special for $100. The young lady asked if she could help me I said do you have these in a 12 or 13 she said no but we Have these for $200 but they might be out of your price range. Now I thought I was dressed quite nicely. I might never go back into a merrel store again as I found this very rude how does this person know what I can or can’t afford.
- Verified customer
Rediculous Return Process
Bought a pair of boots for my granddaughter. Unfortunately wrong size, did a return for exchange. Received notice on 27 Oct 18 that the return was received. Had to call 3 times to follow up on status. Was told they didnt have another size so a refund would be processed. Had we not contacted them it would have sat in a black hole. On the 3rd call we finally got the refund processed. That's on 15 Nov 18. Very unsatisfied with the return process.
Questions & Answers
If I wish to purchase on line how confident can I be with the sizing
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