Occasionally customers are given an incentive through vouchers to write a review if they have used Metropolitan Plumbing services.
We had emergency plumber here in good time! Job was done very Welk & Chris explained repairs in easy fashion. All up very happy & recommend metropolitan plumbing for anyone who needs help.
February 12th 2019 Update: Burst hose
We had a real emergency due to burst hose! Chris was here within an hour & fixed problem without fuss at a reasonable price for emergency call out! Totally recommend metropolitan plumbing. .cheers
Friendly service. Found the cause of the blocked drain quickly. Tree root in the way. Cleared the blockage and explained everything clearly along the way. Wry helpful service. Would use again.
Mick came today and solved my drainage problems as he has on previous visits.
As allways, he is extremely helpfull and has a fantastic knowledge of drainage problems. Would recommend to anyone.
Block drain resolved
Badly blocked bathroom drain on a Saturday morning, were able to attend quickly and clear the blockage and also provided advice on wider problems with the piping. Thanks Tyson and the team.
Mick cleared the drain and put a camera throu and explained the result clearlely . Very pleased with the service
Hot Water System Replacement
Chris from Metropolitan Plumbing, was an absolute darl. He came in assessed the problem with my hot water service and provided me with my options for replacement. He was extremely kind and assisted me with a payment plan to pay off my new system. He explained everything to me as he was doing it. And once it was completed, he made sure he went over every detail with me, and what to do if there was ever another issue.
Repair water leak
Great service and really nice guys to deal with. Replaced other problematic hoses which was great. Would highly recommend. Thank you so much.
Blocked kitchen sink
Called metropolitan plumbing as I've had a continuous blocked kitchen sink. I've called other plumbers and they only used plunger or a wirly and the problem always continued. Finally today after using a machine it is now unblocked and freely flowing for the first time in over 12 months. The plumber explained everything to me as he went and was very helpful and courteous.
Toilet Repair and Service
Danny was on time and very knowledgeable and efficient. I was most impressed. I will be using this company exclusively in future.
Please shop around before using this company. My husband was told over the phone they could fix my hot water system however when they arrived they advised me to replace any unit over 5 years old (information they could have explained over the phone). The quote they gave was more than double what I ended up paying and they charged me $116 on top of an $86 call out fee for the quote which I declined. The plumber who attended was polite and punctual.
Both plumber and his apprentice where fast friendly very hard working gentlemen
Kept informed with what was happening and explained what not to do in future
Would highly recommend these two for any plumbing work and will use again in future
Blocked drain between toilet and main with no ip plumber very helpful and innovative in resolving blockage and providing long term solution.
Expensive - beware of extra costs
Aside from the $300 call out fee for a Saturday night, and the $86 for each 15 minutes, I was also charged for machine hire - another $160, which I was not told about when I asked about costs before booking the service. I don't think it's unreasonable to expect a plumber to have the required equipment without having to pay extra for it ... it's like going to a bank to withdraw some cash and being told you have to pay for the computer the teller will use to request your money.
There was nothing wrong with the service and the guy was fine but he took a while to get the equipment out and ages to pack up and we had to pay for all of that time too. So our blocked drain took five blocks of 15 minutes from arrival to being ready to leave.
Note that you might not get someone from Metropolitan Plumbing either - our guy was from Jim's Plumbing - another thing we only found out after I'd paid the nonrefundable call out fee.
Overall I wouldn't recommend this as value for money - we'll look for another plumbing service if we have this kind of problem again.
Don't be fooled by the claim of a $76 call-out charge - that is just to book the service. The way that the charging is structured, this WILL cost you $200+, and that assumes that NOTHING is done (just a quick look). Very misleading.
Turned up on time, cleared the drain in no time and very friendly, verry happy customer and will be back
Changeover electric Rheem Hot Water system. Metropolitan Plumbing Fulham Gardens. From initial phone call 8.30am to total Instillation 11.45am. Remarkable service by a genuine firm with a highly skilled tradesman. Chris you were a marvel. Would not hesitate to have you back on my property for any of my future plumbing needs.
Great service - prompt, friendly and professional
Daniel from Metropolitan Plumbing came out on Easter Sunday to fix what we originally thought would be an easy "unblock the toilet" job. Turns out, it wasn't that easy (with broken pipes and tree roots etc), but Daniel showed us the damage and talked us through the pricing and what would be required to fix the job. He kept us informed every step of the way and ensured the toilet was working fine before he left much later that evening. Follow up work to replace broken pipes was also carried out when scheduled, and Daniel completed the job and again kept us informed of what was happening every step of the way. Daniel did a great job and I wouldn't hesitate to recommend him to others. Thanks Daniel.
Hot water service after flood
Sven was punctual, polite and very professional, I would be happy to recommend him to anyone, job well done, thank you very much
joan and alan
tree roots cause havoc
Our many trees have caused excessive damage to our old clay pipes along the driveway. Initially Chris from MP came to unblock drains and sink . We then saw from the camera that all the pipes were affected and damage was considerable.
Three days later we are back to normal after extensive work was required to rip up driveway and concrete ,replace with PVC pipes and back fill.
Major job done well and on time by the MC team led by Chris.He explained all that was required ,estimates and interest free payment plans available if required We are very happy with the professional way all work was carried out regardless of the high temperatures and heat.
Well done MP team.
Emergency gas leak call out
Brian came out and was thorough in survey of line, finding large and previously undetected gas line leak at heating/cooling unit. Thank you Brian!!!
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