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Reviews

Review distribution

5 star
250
4 star
11
3 star
3
2 star
1
1 star
15

John

JohnGreater Melbourne (Outer), VIC

Great professional work

published

Matty and Luke did a great job replacing our hotwater unit and decommissioning an old solar hot water system. A gas line also needed to be replaced, making the job complicated. The work was carried out in a professional and what seemed like an effortless manner. Matty explain each step of the job as it progressed, making sure that we were happy with the outcome. He stuck to the written quote, with no nasty surprises. Very happy with the finished job. Would definitely use them again.

Customer Service
Timeliness
Job Satisfaction

JoT

JoT

  • 2 reviews

771729

published

Arrived on time, was very friendly, explained what he was doing, went about his work without disturbing me. Explained what he had done, and left everything clean and tidy. Great job

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
YNOT

YNOTMelbourne

  • 5 reviews

Beware, get other quotes first!

published

Beware, they charge like a wounded bull, they don't give a breakdown of the costs involved. They use high pressure tactics and look for other jobs to overcharge while fixing the first one. Don't fall for the trap of ignorance, get multiple quotes and you will see the difference. They completed the job, but at a high overcharged price after more investigation online after the job was completed. I guess you live and learn!

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Excellent future proofing gas hot water.

published

Absolutely love the fact no maintenance. Never worry about waiting for hot water. Worth every cent. Great job. Well explained product. Very happy with service and timing. Well done Tyson Carey. Fantastic job. Highly recommended for plumbing and gas hot water systems.

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Erica

EricaVictoria

Fantastic service

published

Simon was a great help today sorting out our hot water issues. Super thorough and efficient with a really nice manner. Will definitely call on these guys again for my plumbing needs! #770452

Customer Service
Timeliness
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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thewrenster

ThewrensterGreater Melbourne (Metropolitan), VIC

Great work.

published

Matty did a terrific job. Outstanding service, with a smile. I would highly recommend. Matty gave secondary opinion on a previous plumbing quote, Mattys quote was honest and my problem was efficiently resolved.

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Rebecca

RebeccaMetropolitan Adelaide, SA

Fixed my leaking toilet

published

Thank you guys so much.
Worked with me to fit in my schedule.
Very knowledgeable and efficient.
Cleaned up with themselves
and the finished product looks great.
Reliable local honest service.

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Barb K

Barb KGreater Melbourne (Outer), VIC

Blocked storm water drains

published

Ryan Joshua Luke
Prompt through friendly staff, explained all
Aspects of my problems and how they would repair it. Very quick service and always willing to go out of their way to achieve a professional result

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Great service

published

Quick response to our emergency, water was restored and a new tap system in place. We received lots of information and advice, great clean job. We are so happy and will call again. 767965

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Helen

HelenMetropolitan Adelaide, SA

Must have hot water

published

Very fast service and on time installed new hot water service and guy was great.
Quite expensive but when you have no hot water no time to get other quotes.
Good job

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Sean

SeanMetropolitan Adelaide, SA

  • 2 reviews

Fantastic work

published

Service with a smile. Proficient & excellent.
Thank you so much joe for coming out on a Friday to sort out a few issues around the house. Your professionalism is second to none.
767739

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Professional great plumber

published

Tony was fantastic. Professional, quick to attend, very helpful and fixed our issue. Would highly recommend. He gave us a solid advice on how to fix the issue ongoing and we will definitely use his services again for future plumbing needs.

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

David Fraser

David FraserGreater Melbourne (Outer), VIC

Exceptional Service

published

Wally, Luke and Peter were outstanding and under the conditions (rained on Peter) did a fantastic job.They explained the issue and were extremely professional. Will definitely recommend you guys. Thanks

Customer Service
Timeliness
Job Satisfaction
1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Raquel

RaquelGreater Melbourne (Outer), VIC

766540

published

Called up the Metropolitan Plumbing with regards to the toilet and cistern issue and Ryan came this morning. Ryan was so kind enough to explain everything what needs to be done. Fixed the problem and definitely would recommend them to anyone. Excellent job!

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1 comment
Metropolitan Plumbing
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765977 job number

published

I called up metropolitan plumbing for an issue with water pressure going in to my toilet
Josh was here in within an hour with his big bright fantastic looking truck and located the issue on my water pump feeding off my rain water tank and fixed the problem

Will use this company again

5 stars

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing
Daina R.

Daina R.Greater Melbourne (Outer), VIC

Exceptional service!

published

Had Peter come out this morning to look at our hot water unit, he was on time, extremely helpful and went above and beyond. Excellent service, I'd highly reccomend Peter to anyone

1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Becky

BeckyGreater Melbourne (Metropolitan), VIC

Fast and reliable

published

Simon was very helpful in providing honest advice for our bathroom renovation. Also did thorough job in servicing our evaporative cooling unit. Would definitely use them again in the future

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Thank you, we are pleased to know that you are happy with the service we provided. We look forward to taking care of your future needs. Kind Regards, Metropolitan Plumbing


Fast efficient service

published

Friendly service and great service
Job no 764775 problem solved quickly and very efficient and clean. Very satisfied with the service and would recommend to family and friends. Super happy

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Raymond C.

Raymond C.Metropolitan Adelaide, SA

Job no. 764290

published

Worried about our sinking pavers, thought we have a leaking/cracked storm water or sewerage pipe, called for a camera inspection. Chris came and carried out the inspection. He was quite efficient and explained thoroughly the findings to us. Happy with the findings..

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Gas Leaks

published

Chris was so helpful, he picked up so many faults in the gas work I wasn’t even aware of. He and the office staff were so flexible and very friendly.

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1 comment
Metropolitan Plumbing
Customer Service M.Metropolitan Plumbing

Page 1 of 14

Questions & Answers

Caroline Shaw

Caroline Shawasked

Do your plumbers install or maintain grey and black water reed beds?

1 answer
Barb K
Barb K

Sorry no idea but check with them they are very experienced in all types of plumbing


O lim

O limasked

How can I get a breakdown in cost from your plumber as my insurance company only cover the cost of finding the leak of the pipe? I have tried numerous time to contact your office but no one seems to be able to help me.

I called accounts department and they told me that the plumber can only issue generic invoice and they can't help me. I need the labour per hour to be stated on the invoice at least so that I can make a claim with my insurer.

My invoice number is 753536.

Regards,

Olinga

No answers

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