Mica Lighting

Mica Lighting

 Verified
Mica Lighting
4.2

665 reviews

PositivevsNegative
82% · 545116 · 17%
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Return Claim MadeYes · No
Product Quality
4.4
Customer Service
4.2

Reviews

665 reviews
Stephen Y.
Stephen Y.Greater Melbourne (Inner), VIC
 

Best in the business

Great company to deal with and have the best products. Show details
Rami E.
Rami E.
 

best products in Melbourne

Great product Great team 100% will be back there
Very experienced and helpful
Amanda Honey
Amanda HoneySydney, NSW3 posts
 

Style & Quality find!

I saw this style light somewhere & just had to have it. I found Mica sell it at the best price I could find amongst others. It arrived super well packed, it carries a lovely weight, is super details and well made. It is simply beautiful. Couldnt be happier! I havent installed it yet - waiting for the Electrician. Can't wait! Show details
Trent N
Trent N
 

Worst online retail experience I have ever had

When it comes to returns and refunds they went out of their way to make it difficult, to the point of changing their terms and conditions to suit their opinion.
Firstly I was told I was entitled to a refund (store credit), then I was told actually, no I wasn't.
Then they wanted to deduct the 'FREE SHIPPING' which was provided with the purchase from the return credit, and at the time, their terms and conditions didn't support this claim.
Then they stopped returning emails. No phone number to contact them....probably has something to do with their very poor customer service.
Vicki G.
Vicki G.
 

Excellent prompt service

Excellent service. Items arrived quickly. Good packaging ensured items arrived in pristine condition. Show details
Justin L.
Justin L.Greater Melbourne (Inner), VIC
 

Happy Customer

Excellent customer service provided by MICA Lighting staff. Very helpful staff with friendly people. Also excellent pricing on comparable products. Ill be definitely going back to shop with them for my future needs. Highly recommend!! Show details
Fran
FranMurray Region, NSW
 

Love this companu

Fantastic company to buy from. Love my light and it looks brilliant. Great company to deal with quality stock and fast service. Will order again. Show details
Gary Sadler
Gary SadlerRichmond-Tweed, NSW6 posts
  Verified

Dixon LED 2L & 1L Outdoor Wall Lamp - Black

Purchased these lights (Black) to replace existing stainless steel 304 variety that the weather has not treated well. At this we have installed 3. They are excellent quality and work as indicated and look good after installation. The ordering process was excellent, as was the fast and reliable delivery service. Show details
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John Citizens
John CitizensNSW
 
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Chris P
Chris PPeel, WA20 posts
  Verified

Fantastic Customer Service

I ordered 3 G4 LED capsules for my Range Hood (one for a spare). When they arrived I fitted them promptly,
Unfortunately 1 LED was faulty so I emailed MICA Lighting and explained the situation.

Daniella in customer service responded immediately telling me that they can fix the problem and a replacement would be in the mail. I received the replacement promptly and found their customer service excellent.

A very reputable company and I would have no hesitation in dealing with them again, thank you Daniella and MICA. Show details

Romy
RomySydney, NSW3 posts
 

Awesome lights

We shopped around for a while and based on the design and price plumped for these. For what we got they are an absolute bargain - they've almost become a feature of our new build - couldn't be happier.

Danielle was great at communicating throughout - the team at Mica seem to have good integrity and know what they are doing. Here's a small example - see pics - the chandelier has 13 lights - you can order inc the bulbs or get them yourself. I thought it would be cheaper to get myself - well I was wrong. Ended up being $50 more expensive getting them myself - after shopping at 3 stores. Should saved myself the hassle and trusted Mica.

Highly recommended Show details

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Radar
RadarQueensland
 

Stole my money !

Failed despatch and deliver on time. Purchased online 17/8/23 returned to sender on 26/10/23 - over 2 months. Now they refuse to refund.
Sam T.
Sam T.Western District, VIC2 posts
 

Very poor customer service

Sent a broken item, then made to pay for postage both ways to return. Show details
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Doonsie
Doonsie3 posts
 

Perfect pendants

Needed to replace badly set out lighting in kitchen and I found the perfect solution with these gorgeous pendants. Stylish and great spread of light - absolutely love them. Show details
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Marie
Marie
 

Happy Customer

I have purchased items online from Mica Lighting on two occasions. Both times they arrived soon after ordering and in good condition. A small issue I had was resolved very quickly. Show details

Questions & Answers

Roni
Roni

Looking for the royal wall livingroom light priced at $72 can’t find photo of same

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