I've got mixed feelings about Microcloud....
My honest 2cents.
Over the years when we lived in Sydney we bought mattresses, toppers, pillows and doonas from Microcloud.
Top of my pops have been the toppers - would buy again in flash: although have since bought others locally (on sale) and they work ok as well. Actually really well.
The pillows were nice enough but, frankly, the ones from Kmart felt (to us) just as comfortable and at $20 a pair you can replace then twice a year. The microcloud ones were thrown out after a couple years. The doonas - great - at first, but soon clumped up ...and were a pain to wash. Not that warm. Ok in Sydney - forget about it in Hobart. Now onto the mattresses. These were sadly all a little disappointing - both the double and a king that we bought. Each sagged and dimpled within 2 years - now I know my wife has a decent sized bottom but - hey - I'm not even going there as a reason....
I have been customer of MicroCloud for a few years now buying Toppers, Quilt, Pillows and have been absolutely thrilled with my purchases. Family and friends staying over sleeping in my beds have been so impressed with the comfort that they have gone ahead and made purchases. A fantastic company to do business with.
Great Service. Product Wasn't Suited To Me - Refunded
The pillow didn't suit my sleeping style and perhaps body shape and weight. I'm 6"3 and 100kg with broad shoulders and like to sleep on my tummy or side. I contacted their support team and was given a full refund. The product felt like it was great quality so may be suitable to others. The support team were friendly and helpful although their emails were down for a few days. I was given great post purchase service and support. Definitely worth buying based on other reviews and the service and quality of product I experience, I think would suit people who sleep on their back.
- Verified customer
Tale of 2 Pillows and a King Size Quilt
I purchased the king size quilt and 2 pillows recently. It also came with pillow protectors and pillowcases. When I saw the quilt, I thought how on earth is this relatively thin looking quilt (compared to most quilts I have bought) going to keep me warm. Don't be deceived by its looks - it kept me amazingly warm and quickly might I add but not too warm that it becomes stuffy. I normally wake up around 3am but after using this quilt - I have been sleeping through. It has been so cold lately and I am so happy I have my MicroCloud quilt to keep me...warm. I even take my socks off when I'm under the quilt. Mostly importantly, I also noticed that my psoriasis is much calmer and settling down since using this quilt. It is not flaring up as it always does during the winter seasons. The pillows are wonderful too. Pillows of cloud. I must say it was easy to order with MircoCloud, track my goods and delivery was prompt. Thank you, MicroCloud.
Do not use. No idea of customer service
I ordered from this company. Immediately got an email. Saying it would be dispatched and tracking advice sent. No email sent. I sent email asking for tracking advice. Received sms saying items sent tracking that day. After another 5 days I sent sms back saying I had not received. [name removed] cc'd me into emails into despatch manager. In one he states. Can you follow up. Customer riding me. Asking politely for tracking info as not stated is not riding you. No tracking ever sent. Items were dumped on front door step with no permission to leave ever given and one pillow missing from order.
I have been looking for a pillow for years as I have trouble sleeping
Since talking to different people and through the radio i heard about Koala beds so looked on there website Microcloud Bedding and purchased their V pillow.
Honestly I love this pillow I am having deeper night sleeps and longer .
Also the shape of the pillow not only helps me sleep better but has stopped pain I had in between my shoulder blades and neck, which at times have been extremely bad
Thank you Microcloud for producing such an amazing pillow, quality is sensational
When I am financial I will absolutely purchase a koala mattress in a box
Sharon D :)
disappointed with the mattress topper
We bought the mattress topper on the 6th of December after reading the reviews. However much to our disappointment the product is not comfortable at all. It is a waste of money. We had to buy a replacement from another company after 6 weeks of used, and this product is cheaper and very comfortable.
Top quality bedding
We received delivery of our MicroCloud single bed mattresses, bases, toppers & incidentals on October 1st. We are both very happy with the quality and comfort & expect many years of pleasant sleeping. My wife now starts each day with no shoulder pain as previously.
- Verified customer
Comfortable at last!
I purchased the mattress topper and one pillow. I am extremely happy with both products and intend buying another pillow and doona/quilt in the near future.
I have tried many different products over the years from other suppliers that have not achieved the comfort I was hoping for but now I can gladly report that finally I have a comfortable bed.
Thank you MicroCloud
Beautiful bedding and great service!
My husband and I work away a lot, sleeping in lots of motels, on some beautiful mattresses and some not so good. Every time we came home, our quite new, expensive mattress was worse to sleep on. We both had sore shoulders by the morning and the heat build up in the mattress was unbearable. Not wanting to go through a store again, I decided to find a motel mattress manufacturer that supplied to the public. A lot of searching found MicroCloud and are we glad! After a couple of phone calls with Tony, we settled on the mattress and base he recommen...ded. We live a long way from Melbourne but the whole deal happened exactly as arranged. The service from Tony and Jonathon at MicroCloud was excellent, the deliveries on time, the workmanship was first class, and Australian made. The base, mattress and topper is superb to sleep on, can't wait to fall into bed. No aches and pains, no heat build up and easy to handle. I also like that I can take the topper off to wash. The pillows are beautiful. I also ordered a queen sheet set which is also all Aussie made. Very generous in size and beautiful quality. Would definitely recommend MicroCloud bedding.
Product and service only ok.
My experience with Microcloud bedding
After 10 years of sleeping on the same Sleep Maker (medium) mattress, we knew that it was time to upgrade. We went to a few show rooms and were completely put off by pushy sales men.
This prompted my internet search, where many online businesses claim that trying out a bed for 15 minutes in a showroom is no use at all, and that you can confidently buy online.
Completely befuddled by the dazzling variety of materials and feels and levels of luxury, I stumbled on the MicroCloud website.
Microc...loud claims that they have mastered a universally comfortable sleep system which suits just about everyone. I thought this sounded perfect. Only one choice of each item, one type of: pillow, mattress, etc. Awesome. Checked Product Reviews and saw an array of positive feedback about the product and service. Even better, service and quality – I want it all.
Having already purchased pillows and mattress cover, we bought the Microcloud Doona. What a great buy. Normally each winter we have a woollen doona plus blanket but with the Microcloud Doona there is no need for the extra bedding. With all three products I feel like am sleeping in the clouds. Excellent products - would definitely recommend.
- Verified customer
This is perfect. So comfortable.
Recently while on holidays we had the pleasure of sleeping on a bed fitted with MicroCloud bedding.
We have never experienced such a comfortable nights sleep and have since purchased the bedding.
The service provided by the company was exceptional and we would them to everyone.
Just the best bedding company!
I first slept on a Microcloud mattress topper in a hotel. I couldn't believe how soft, cosy, and beautiful it was to sleep on. So, came home and ordered one for myself, along with a new mattress, pillows, and quilt. They are all just so beautiful and wonderful thing to sleep on. I actually look forward to going to bed, just to lie on it! The topper, quilt, pillows and their respective covers are all machine-washable, and hypo-allergenic (which is wonderful for someone like me who's allergic to dust-mites). Microcloud Bedding is the best company to deal with - their service is amazing: prompt, great comms, great follow-up. I can't recommend the company or the products highly enough!
Exception product exceptional service
Good morning Tony,
Just a short email to thank you very much for your cheerful and prompt service, the package arrived yesterday and was excitedly opened.
I placed the topper on our bed along with the beautiful king sized pillows and it was amazingly comfortable, you have named your product well as it really was like sleeping on a cloud !
I have spent a small fortune trying to seeking out this sleeping experience and I am thrilled to have found you - think I have started something in our family and will be in touch soon for order number 2.
Quality and comfort
Thank you so much Tony and staff for you service it was excellent, not only that the products we brought have been fantastic, from protectors, toppers, pillows etc.
Thanks so much for giving us a refreshing nights sleep. :-)
We will be recommending you to all our family and friends
I recently purchased the pillows and quilt after my husband and I were constantly searching for that "hotel" feel. We can without a doubt recommend these products to everyone who is on that endless search for the "perfect" pillow and quilt. The pillows are everything they claim to be and more. We both wake up refreshed and no longer suffer with that interrupted sleep and sore necks. The quilt is amazingly light and so warm and cosy, that winter nights are no longer spent with a tonne of blankets on the bed just to keep from freezing. As for...the service, I no sooner called to place my order, that the goods arrived on my doorstep. My husband was so eager to "try out" the pillow that he ripped open the package, slipped on the covers and proceeded to fall asleep on the lounge! Lol Everything! The best pillows and quilt I've ever bought.
Questions & Answers
Delivery time from placing order
Hi Grannycool, the delivery time will depend on your location. Please e-mail firstname.lastname@example.org for specifics.
@ Nat L - thank you for your helpful reply.
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