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MicroCloud

Reviews

Review distribution

5 star
16
4 star
0
3 star
1
2 star
1
1 star
1

ANNE

ANNESydney, NSW

Sleeping comfort

published

I have been customer of MicroCloud for a few years now buying Toppers, Quilt, Pillows and have been absolutely thrilled with my purchases. Family and friends staying over sleeping in my beds have been so impressed with the comfort that they have gone ahead and made purchases. A fantastic company to do business with.

Product Quality
Return Claim MadeNo
1 comment
MicroCloud
MicroCloud B.MicroCloud

Hi Anne, thank you for your review and recommendation. It's pleasing to know that you have enjoying our microCloud range for many years now. Thank you for being a loyal customer!


Donny

DonnyPerth, WA

  • 8 reviews
  • 5 likes

Great Service. Product Wasn't Suited To Me - Refunded

published

The pillow didn't suit my sleeping style and perhaps body shape and weight. I'm 6"3 and 100kg with broad shoulders and like to sleep on my tummy or side. I contacted their support team and was given a full refund. The product felt like it was great quality so may be suitable to others. The support team were friendly and helpful although their emails were down for a few days. I was given great post purchase service and support. Definitely worth buying based on other reviews and the service and quality of product I experience, I think would suit people who sleep on their back.

Product Quality
1 comment
MicroCloud
MicroCloud B.MicroCloud

Hi Donny, thank you for sharing your experience. We're sorry the pillow didn't quite suit you. However, it is pleasing to know that you found our post purchase support to be super helpful. All the best for your search for the ideal pillow.

Karen J

Karen JSydney, NSW

  • 2 reviews
  • Verified customer

Tale of 2 Pillows and a King Size Quilt

published
Product Quality
Return Claim MadeNo
1 comment
MicroCloud
MicroCloud B.MicroCloud

Good morning Karen, thank you for your review. That's truly a terrific outcome. We designed the quilt to be lightweight and regulate temperature superbly all year round. Pleased to know your enjoying a better sleep as a result.

Per Andersen

Per AndersenSydney, NSW

  • 3 reviews
  • 4 likes

Do not use. No idea of customer service

published

I ordered from this company. Immediately got an email. Saying it would be dispatched and tracking advice sent. No email sent. I sent email asking for tracking advice. Received sms saying items sent tracking that day. After another 5 days I sent sms back saying I had not received. [name removed] cc'd me into emails into despatch manager. In one he states. Can you follow up. Customer riding me. Asking politely for tracking info as not stated is not riding you. No tracking ever sent. Items were dumped on front door step with no permission to leave ever given and one pillow missing from order.

Return Claim MadeNo
1 comment
MicroCloud
MicroCloud B.MicroCloud

Nat L

Nat LSydney Surrounds, NSW

  • 4 reviews

Perfect Pillow

published

We used these pillows whilst away on holiday and had to found out what they were as were so lovely to sleep on. We purchased 4 king size ones for our family. Best nights sleep ever!!

1 comment
MicroCloud
MicroCloud B.MicroCloud

Hi Nat, thank you for your review. We're very pleased to see that amazing nights sleep on holiday is now replicated every night at home.


Sharon

SharonVictoria

Amazing

published

I have been looking for a pillow for years as I have trouble sleeping
Since talking to different people and through the radio i heard about Koala beds so looked on there website Microcloud Bedding and purchased their V pillow.
Honestly I love this pillow I am having deeper night sleeps and longer .
Also the shape of the pillow not only helps me sleep better but has stopped pain I had in between my shoulder blades and neck, which at times have been extremely bad
Thank you Microcloud for producing such an amazing pillow, quality is sensational
When I am financial I will absolutely purchase a koala mattress in a box
Sharon D :)

Product Quality
Return Claim MadeNo
1 comment
MicroCloud
MicroCloud B.MicroCloud

Great

published

Always loved med cloud pillows it arrived in one package and when opened was delighted straight away with the soft wooly like texture that nestled my head after a long day.

Product Quality
1 comment
MicroCloud
MicroCloud B.MicroCloud

Hi Mel, thank you for your review. Pleased to know you're enjoying the comfort.


The very best pillow ever

published

The pillows are so comfortable and retain their shape all night giving you a really good night's sleep. The service we got from microcloud was first rate and would recommend them to friends and family

Return Claim MadeNo
1 comment
MicroCloud
MicroCloud B.MicroCloud

Hi Christine, thank you for your review and recommendation. Pleased to know you're having great sleep.

Catherine

CatherineGreater Melbourne (Outer), VIC

disappointed with the mattress topper

published

We bought the mattress topper on the 6th of December after reading the reviews. However much to our disappointment the product is not comfortable at all. It is a waste of money. We had to buy a replacement from another company after 6 weeks of used, and this product is cheaper and very comfortable.

Product Quality
Return Claim MadeNo
1 comment
Catherine
Catherine

I am glad that I have been contacted by MicroCloud and my issued has been resolved. Thank you Jonathan and Robert.

Lindsay.

Lindsay.Gisborne

Top quality bedding

published

We received delivery of our MicroCloud single bed mattresses, bases, toppers & incidentals on October 1st. We are both very happy with the quality and comfort & expect many years of pleasant sleeping. My wife now starts each day with no shoulder pain as previously.

1 comment
MicroCloud
MicroCloud B.MicroCloud

Hi Lindsay, thank you for your review. We're pleased the whole MicroCloud bedding package as allowed you and your wife to enjoy better sleep and importantly wake pain free!


Rhon M

Rhon MGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Comfortable at last!

published

I purchased the mattress topper and one pillow. I am extremely happy with both products and intend buying another pillow and doona/quilt in the near future.
I have tried many different products over the years from other suppliers that have not achieved the comfort I was hoping for but now I can gladly report that finally I have a comfortable bed.
Thank you MicroCloud

2 comments
MicroCloud
MicroCloud B.MicroCloud
Rhon M
Rhon M

I have since purchased the quilt/doona and I am so comfortable. It is so light to handle and magnificent to sleep under.
I have recommended all the products I have purchased to others and they are thanking me!


Lyn

LynHervey Bay

  • 2 reviews
  • 3 likes

Beautiful bedding and great service!

published

Kate

KateAdelaide

  • 2 reviews
  • 6 likes

Product and service only ok.

published

Ann Reed

Ann ReedCountry Victoria

  • 3 reviews
  • 1 like

fantastic!

published

Having already purchased pillows and mattress cover, we bought the Microcloud Doona. What a great buy. Normally each winter we have a woollen doona plus blanket but with the Microcloud Doona there is no need for the extra bedding. With all three products I feel like am sleeping in the clouds. Excellent products - would definitely recommend.

  • Verified customer

This is perfect. So comfortable.

published

Recently while on holidays we had the pleasure of sleeping on a bed fitted with MicroCloud bedding.
We have never experienced such a comfortable nights sleep and have since purchased the bedding.
The service provided by the company was exceptional and we would them to everyone.

Leonie

LeonieBrisbane

  • 6 reviews
  • 3 likes

Just the best bedding company!

published

I first slept on a Microcloud mattress topper in a hotel. I couldn't believe how soft, cosy, and beautiful it was to sleep on. So, came home and ordered one for myself, along with a new mattress, pillows, and quilt. They are all just so beautiful and wonderful thing to sleep on. I actually look forward to going to bed, just to lie on it! The topper, quilt, pillows and their respective covers are all machine-washable, and hypo-allergenic (which is wonderful for someone like me who's allergic to dust-mites). Microcloud Bedding is the best company to deal with - their service is amazing: prompt, great comms, great follow-up. I can't recommend the company or the products highly enough!


Janet Yeates

Janet Yeates

  • 2 reviews

Exception product exceptional service

published

Good morning Tony,
Just a short email to thank you very much for your cheerful and prompt service, the package arrived yesterday and was excitedly opened.
I placed the topper on our bed along with the beautiful king sized pillows and it was amazingly comfortable, you have named your product well as it really was like sleeping on a cloud !

I have spent a small fortune trying to seeking out this sleeping experience and I am thrilled to have found you - think I have started something in our family and will be in touch soon for order number 2.

With thanks
Janet Yeates
Quality and comfort


Awesome Bedding,

published

Thank you so much Tony and staff for you service it was excellent, not only that the products we brought have been fantastic, from protectors, toppers, pillows etc.
Thanks so much for giving us a refreshing nights sleep. :-)
We will be recommending you to all our family and friends


R & D Ivanovski

R & D IvanovskiSydney

  • 3 reviews
  • 2 likes

Amazing products

published

Questions & Answers

Grannycool

Grannycoolasked

Delivery time from placing order

2 answers
Nat L
Nat L

Hi there
We placed order on the 22nd April and was delivered to Central Coast NSW on the 30th April

MicroCloud
MicroCloud B.MicroCloud

Hi Grannycool, the delivery time will depend on your location. Please e-mail info@microcloudbedding.com.au for specifics.

@ Nat L - thank you for your helpful reply.


Get an answer from our members and MicroCloud representatives

Details

CategoryBedding Shops

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