The ‘Hotel’ Pillow
Useless pillows. Be warned don’t waste your money - $100 on these pillows.
You’d be better of buying the best Tontine pillow you can get because that is what it compares too. Nothing more. Absolute rubbish.
I purchased a new mattress a couple of months ago and unfortunately found it painfully firm. After reading quite a number of positive reviews about the Microcloud products, I decided to purchase a King size mattress topper. I am extremely happy that I decided to transform my bed from a thing of torture and broken sleep to a blissfully comfortable place to relax and drift off into the land of nod! Customer service was unbelievable..Tony and Tim arranged for my topper to be shipped express post so from purchase to receipt it was only a few days. I couldn’t recommend more highly both the product and the professional service from Microcloud. Thank you so very very much.
LOVE LOVE LOVE the MicroCloud Products
We have furnished our luxury retreats at Point Capri on the Mornington Peninsula, Victoria, with MicroCloud pillows, quilts, mattress toppers and fluffy white robes and we could not be happier. We chose them originally as they were a local company and because their products are allergy free and are fully washable, so important for a hygiene and guest comfort and safety. What we received so was so much more - fabulous and caring customer service, top quality products that deliver on all they promise and more - superior comfort and durability. Our guests have asked about our pillows, quilts and robes as they want to take the Point Capri experience home :-) We are delighted to tell them about MicroCloud. Can not recommend highly enough!
Wonderful love it!
After purchasing a foam topper (too soft)& ditching it l decided on the Microcloud king size topper & absolutely love it! Not too soft. It's just right. Cannot recommend highly enough!
What a Wonderful Professional Company!
The loveliest Company (staff). They genuinely care and take great effort to ensure your sleeping/comfort needs are met. My new Bed & Base is divine! The gift package unexpected but greatly appreciated. My back greatly thanks you! :) Highly recommended.
Amazing. Just love the mattress topper !
Our mattress was too firm for me. After reading reviews on the MicroCloud mattress topper I felt comfortable in ordering one. I am soooo pleased I did. It is perfect !!! Would recommend to anyone.
Outstanding customer service
As I had not received notification re shipping of my quilt two weeks after ordering, I contacted MicroCloud. Tim could not have been more helpful, responding very promptly and updating me regularly (the delay was with the courier, not MicroCloud).
Finally a decent night's sleep!
The fact that MicroCloud supplies the top hotels inspired me to enquire and I'm so glad I did. My thanks to co-owner Tony who, rather than seizing a quick sale, advised me to see a physio in order to investigate some back issues I was experiencing. I did see both physio and chiropractor resulting in the problems being identified. However I decided to buy a MicroCloud topper as I felt my brand new top of the range mattress just wasn't quite right and needed something additional. Thanks to my new topper I can now describe my sleeping experience in one word: BLISS. I have never had such a comfortable bed. No- two words: SHEER BLISS.
Best bedding I’ve ever had
I purchased a doona, mattress topper, European pillow, normal pillow, V shaped pillow and several pillow cases about 2 years ago. Yesterday a friend borrowed my doona because she had tried 4 different doonas over the last month and was not comfortable under any of them.
Today I purchased a doona for her!
1 night under the doona and she loved it as much as I do.
I live in an Aged Care Facility and all my bedding is washed and dried in a commercial laundry. Everything still looks brand new!
The service from MicroCloud is excellent too.
I would HIGHLY recommend their products and the company.
Absolutely love my mattress topper
Because I have suffered with back/ neck problems, I ordered a mattress topper for my bed.
I have found it so comfortable to sleep on. Took it off for couple nights, and certainly noticed the difference.
Wouldn't like to sleep anywhere without it now. It's just the best.
Heavenly mattress topper and pillows!
There mattress topper and pillows are amazing! There were some delays with delivery and trouble with the courier as I was moving house and Microcloud were great, and timely with resolving it. I couldn’t recommend their products and their customer service enough!
We love these Mattress Toppers...
I purchased an expensive Sealy mattress only to find it was too hard...after researching online and discovering MicroCloud (loved the fact it was hypo-allergenic and not foam which I had thought would retain body heat) decided to order the Mattress Topper. It has transformed my sleep from average to amazing...I worried the topper would not make much of a difference but it certainly did and has kept its dense yet lofty and soft shape for years.
My daughter recently upsized beds and I ordered her a MicroCloud Mattress Topper before we ordered a mattress...thats how much I love this product. I would highly recommend it to anyone who wants a "sleeping on a cloud" experience. This is everyday luxury!
I've got mixed feelings about Microcloud....
My honest 2cents.
Over the years when we lived in Sydney we bought mattresses, toppers, pillows and doonas from Microcloud.
Top of my pops have been the toppers - would buy again in flash: although have since bought others locally (on sale) and they work ok as well. Actually really well.
The pillows were nice enough but, frankly, the ones from Kmart felt (to us) just as comfortable and at $20 a pair you can replace then twice a year. The microcloud ones were thrown out after a couple years. The doonas - great - at first, but soon clumped up ...and were a pain to wash. Not that warm. Ok in Sydney - forget about it in Hobart. Now onto the mattresses. These were sadly all a little disappointing - both the double and a king that we bought. Each sagged and dimpled within 2 years - now I know my wife has a decent sized bottom but - hey - I'm not even going there as a reason....
I have been customer of MicroCloud for a few years now buying Toppers, Quilt, Pillows and have been absolutely thrilled with my purchases. Family and friends staying over sleeping in my beds have been so impressed with the comfort that they have gone ahead and made purchases. A fantastic company to do business with.
Great Service. Product Wasn't Suited To Me - Refunded
The pillow didn't suit my sleeping style and perhaps body shape and weight. I'm 6"3 and 100kg with broad shoulders and like to sleep on my tummy or side. I contacted their support team and was given a full refund. The product felt like it was great quality so may be suitable to others. The support team were friendly and helpful although their emails were down for a few days. I was given great post purchase service and support. Definitely worth buying based on other reviews and the service and quality of product I experience, I think would suit people who sleep on their back.
Questions & Answers
Am looking at the mattress topper. How efficient is the cooling aspect? Some of the memory foam with cooling gel indicates a 3 degree C lower temp - are the MicroCloud toppers any better? And if I am buying a queen size mattress topper, do you sell a cover for it ? If yes, what type/size is best ?
I suggest you phone MicroCloud (I did) and speak to them as everybody's cooling requirements are different. (Check their website for the phone number). There is no memory foam in the MicroCloud topper just some sort of high-tech fibre. I have a queen-size bed so bought a queen-size topper. There was already a 'topper' on my new King Koil bed but it still wasn't quite right so that's why I bought a Micro-Cloud. I had already bought a brand new good quality mattress protector from FortyWinks when I bought the bed. I put it over my MicroCloud topper. Bed is now fantastic.
Thank you Sound Sleeper for your considerable help, we await contact from SMC via phone to have a friendly chat.
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