LOVE LOVE LOVE the MicroCloud Products
We have furnished our luxury retreats at Point Capri on the Mornington Peninsula, Victoria, with MicroCloud pillows, quilts, mattress toppers and fluffy white robes and we could not be happier. We chose them originally as they were a local company and because their products are allergy free and are fully washable, so important for a hygiene and guest comfort and safety. What we received so was so much more - fabulous and caring customer service, top quality products that deliver on all they promise and more - superior comfort and durability. Our guests have asked about our pillows, quilts and robes as they want to take the Point Capri experience home :-) We are delighted to tell them about MicroCloud. Can not recommend highly enough!
- Verified customer
What a Wonderful Professional Company!
The loveliest Company (staff). They genuinely care and take great effort to ensure your sleeping/comfort needs are met. My new Bed & Base is divine! The gift package unexpected but greatly appreciated. My back greatly thanks you! :) Highly recommended.
Amazing. Just love the mattress topper !
Our mattress was too firm for me. After reading reviews on the MicroCloud mattress topper I felt comfortable in ordering one. I am soooo pleased I did. It is perfect !!! Would recommend to anyone.
Outstanding customer service
As I had not received notification re shipping of my quilt two weeks after ordering, I contacted MicroCloud. Tim could not have been more helpful, responding very promptly and updating me regularly (the delay was with the courier, not MicroCloud).
Finally a decent night's sleep!
The fact that MicroCloud supplies the top hotels inspired me to enquire and I'm so glad I did. My thanks to co-owner Tony who, rather than seizing a quick sale, advised me to see a physio in order to investigate some back issues I was experiencing. I did see both physio and chiropractor resulting in the problems being identified. However I decided to buy a MicroCloud topper as I felt my brand new top of the range mattress just wasn't quite right and needed something additional. Thanks to my new topper I can now describe my sleeping experience in one word: BLISS. I have never had such a comfortable bed. No- two words: SHEER BLISS.
- Verified customer
Best bedding I’ve ever had
I purchased a doona, mattress topper, European pillow, normal pillow, V shaped pillow and several pillow cases about 2 years ago. Yesterday a friend borrowed my doona because she had tried 4 different doonas over the last month and was not comfortable under any of them.
Today I purchased a doona for her!
1 night under the doona and she loved it as much as I do.
I live in an Aged Care Facility and all my bedding is washed and dried in a commercial laundry. Everything still looks brand new!
The service from MicroCloud is excellent too.
I would HIGHLY recommend their products and the company.
Absolutely love my mattress topper
Because I have suffered with back/ neck problems, I ordered a mattress topper for my bed.
I have found it so comfortable to sleep on. Took it off for couple nights, and certainly noticed the difference.
Wouldn't like to sleep anywhere without it now. It's just the best.
- Verified customer
Heavenly mattress topper and pillows!
There mattress topper and pillows are amazing! There were some delays with delivery and trouble with the courier as I was moving house and Microcloud were great, and timely with resolving it. I couldn’t recommend their products and their customer service enough!
- Verified customer
We love these Mattress Toppers...
I purchased an expensive Sealy mattress only to find it was too hard...after researching online and discovering MicroCloud (loved the fact it was hypo-allergenic and not foam which I had thought would retain body heat) decided to order the Mattress Topper. It has transformed my sleep from average to amazing...I worried the topper would not make much of a difference but it certainly did and has kept its dense yet lofty and soft shape for years.
My daughter recently upsized beds and I ordered her a MicroCloud Mattress Topper before we ordered a mattress...thats how much I love this product. I would highly recommend it to anyone who wants a "sleeping on a cloud" experience. This is everyday luxury!
I've got mixed feelings about Microcloud....
My honest 2cents.
Over the years when we lived in Sydney we bought mattresses, toppers, pillows and doonas from Microcloud.
Top of my pops have been the toppers - would buy again in flash: although have since bought others locally (on sale) and they work ok as well. Actually really well.
The pillows were nice enough but, frankly, the ones from Kmart felt (to us) just as comfortable and at $20 a pair you can replace then twice a year. The microcloud ones were thrown out after a couple years. The doonas - great - at first, but soon clumped up ...and were a pain to wash. Not that warm. Ok in Sydney - forget about it in Hobart. Now onto the mattresses. These were sadly all a little disappointing - both the double and a king that we bought. Each sagged and dimpled within 2 years - now I know my wife has a decent sized bottom but - hey - I'm not even going there as a reason....
I have been customer of MicroCloud for a few years now buying Toppers, Quilt, Pillows and have been absolutely thrilled with my purchases. Family and friends staying over sleeping in my beds have been so impressed with the comfort that they have gone ahead and made purchases. A fantastic company to do business with.
Great Service. Product Wasn't Suited To Me - Refunded
The pillow didn't suit my sleeping style and perhaps body shape and weight. I'm 6"3 and 100kg with broad shoulders and like to sleep on my tummy or side. I contacted their support team and was given a full refund. The product felt like it was great quality so may be suitable to others. The support team were friendly and helpful although their emails were down for a few days. I was given great post purchase service and support. Definitely worth buying based on other reviews and the service and quality of product I experience, I think would suit people who sleep on their back.
- Verified customer
Tale of 2 Pillows and a King Size Quilt
I purchased the king size quilt and 2 pillows recently. It also came with pillow protectors and pillowcases. When I saw the quilt, I thought how on earth is this relatively thin looking quilt (compared to most quilts I have bought) going to keep me warm. Don't be deceived by its looks - it kept me amazingly warm and quickly might I add but not too warm that it becomes stuffy. I normally wake up around 3am but after using this quilt - I have been sleeping through. It has been so cold lately and I am so happy I have my MicroCloud quilt to keep me...warm. I even take my socks off when I'm under the quilt. Mostly importantly, I also noticed that my psoriasis is much calmer and settling down since using this quilt. It is not flaring up as it always does during the winter seasons. The pillows are wonderful too. Pillows of cloud. I must say it was easy to order with MircoCloud, track my goods and delivery was prompt. Thank you, MicroCloud.
Do not use. No idea of customer service
I ordered from this company. Immediately got an email. Saying it would be dispatched and tracking advice sent. No email sent. I sent email asking for tracking advice. Received sms saying items sent tracking that day. After another 5 days I sent sms back saying I had not received. [name removed] cc'd me into emails into despatch manager. In one he states. Can you follow up. Customer riding me. Asking politely for tracking info as not stated is not riding you. No tracking ever sent. Items were dumped on front door step with no permission to leave ever given and one pillow missing from order.
I have been looking for a pillow for years as I have trouble sleeping
Since talking to different people and through the radio i heard about Koala beds so looked on there website Microcloud Bedding and purchased their V pillow.
Honestly I love this pillow I am having deeper night sleeps and longer .
Also the shape of the pillow not only helps me sleep better but has stopped pain I had in between my shoulder blades and neck, which at times have been extremely bad
Thank you Microcloud for producing such an amazing pillow, quality is sensational
When I am financial I will absolutely purchase a koala mattress in a box
Sharon D :)
disappointed with the mattress topper
We bought the mattress topper on the 6th of December after reading the reviews. However much to our disappointment the product is not comfortable at all. It is a waste of money. We had to buy a replacement from another company after 6 weeks of used, and this product is cheaper and very comfortable.
Questions & Answers
Am looking at the mattress topper. How efficient is the cooling aspect? Some of the memory foam with cooling gel indicates a 3 degree C lower temp - are the MicroCloud toppers any better? And if I am buying a queen size mattress topper, do you sell a cover for it ? If yes, what type/size is best ?
I suggest you phone MicroCloud (I did) and speak to them as everybody's cooling requirements are different. (Check their website for the phone number). There is no memory foam in the MicroCloud topper just some sort of high-tech fibre. I have a queen-size bed so bought a queen-size topper. There was already a 'topper' on my new King Koil bed but it still wasn't quite right so that's why I bought a Micro-Cloud. I had already bought a brand new good quality mattress protector from FortyWinks when I bought the bed. I put it over my MicroCloud topper. Bed is now fantastic.
Thank you Sound Sleeper for your considerable help, we await contact from SMC via phone to have a friendly chat.
Delivery time from placing order
Hi Grannycool, the delivery time will depend on your location. Please e-mail firstname.lastname@example.org for specifics.
@ Nat L - thank you for your helpful reply.
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