microCloud

Order arrived in 1 day , super fast shipping directly to my home in melbourne. I had the best sleep I've had in a long time after using the pillow. Worth every penny.

Amazing pillow, feels like I'm sleeping at a 5 star hotel, but at home. Order arrived in 1 day too, crazy quick shipping, good service, great product. Highly recommend

I had some issues with the courier delivery - Jonathan went out of his way to fix my issue and I received my items promptly His service and patience is commendable I would highly recommend MicroCloud for quality of goods and service Show reply

We purchased Microcloud mattress, topper and protector, and 2 pillows about 5 years ago. First thing first, their customer service was great. We had some issue with the shipping and they sorted it out fairly quickly, plus they sent us complimentary bathrobes (which, to this day, are still super soft) Unfortunately, I can't say the same for the… Read more

mattress and pillows. After the conversation with one of their reps, we ordered a 'medium feel' mattress. This was recommended to us because we asked for the mattress that will provide enough support, and not sag after few months. We got exactly what we tried to avoid. The mattress started sagging just after few months. It developed a dip, running horizontally across the width at the middle, where you should have most support. Over the years, this has just gotten worse. It almost feels like there are no springs in this section of the mattress, or as if it was folded in half and got damaged before it came to us. I should mention that we are fairly slim people, so it's not like our weight could be causing a problem. We look after the mattress as per the instructions, and rotate it regularly, but this doesn't help. The pillows are ok I guess, they are soft and easy to wash, but no matter how much you fluff them, they still clump up. Overall, very disappointed with Microcloud quality, especially for the price we paid, around $2500 for the combo mattress with the topper and protector, delivery to WA was free.

Are the 5 star reviews even real? – Sadly lacking in customer service so I am never going to get the chance to see if this mattress topper is even worth all the stars. I was so keen and excited after all these reviews. Ended up buying one somewhere else.

Poor customer service – Poor customer service as the do not action emails like they say they do and do not want to look into orders to fix errors but just let things go unchecked through an automated system and let customer deal with errors even though you take every precaution to rectify very poor service

I wouldn't put any other pillows or mattress toppers on my beds. As an Airbnb owner, ensuring our guests have a quality night sleep is crucial. Micocloud offers top quality products at affordable pricing. Show reply

Jonathan from Microcloud has been an absolute pleasure to deal with! Prompt communication and follow of any questions and sorted a minor issue with our order immediately. The topper and pillows we ordered are of a high quality and very comfortable. Looking forward to many great nights sleep! Show reply

We recently purchased a MicroCloud bed topper and cover. Not only were the products excellent, so too was their customer service. Jonathan was the person we dealt with and he was wonderfully helpful. We will be purchasing the pillows next. Great job Jonathan. Show reply

Comfortable quality products – As I spend nearly one-third of my life sleeping, it's crucial to prioritize comfort and quality. After having a positive experience with MicroCloud, I've placed an order from their site and plan on doing so again in the future. As others have noted, this brand is known for offering high-quality products. Show reply

Excellent quality, service and price – I bought a specialist triangle pillow for my mum who was coming out of hospital and I wanted it urgently. I am based in Switzerland and the pillow and pillowcases were of a really a high standard and the staff arranged for it to be delivered swiftly and as directed. My mum loves it and it is helping her recovery immensely. Thank you for the great service and kindness

Absolutely Wonderful products and service – We have used MicroCloud pillows, protectors and mattress toppers in our boutique holiday apartments and the guests absolutely love them. The compliments we have about them are great. The customer service they offer is second to none. Show reply

Best Mattress Topper Ever – I bought a MicroCloud Mattress Topper over 2 years ago, to get more time out of my old queen bed and it made all the difference. I loved sleeping on it so much that now that I have just downsized to a new bed my first bedding purchase was a new mattress topper, even though the bed is high quality. I wouldn't be without my MicroCloud topper! Show reply

The quilt is a dream – I bought the king size quilt after finding my original quilt became too heavy for me. Oh my goodness, it really is like the ones I experienced in the best hotels! It has been described as sleeping in a cloud and that's exactly how it is. So happy! Show reply

Disappointed in the pillows – I've been needing to write a review for a while. So here it goes: I read multiple reviews and so many were positive. Once I received my pillows, I could not understand how it received so many great reviews. It has no support whatsoever. They were flat and hurt our necks. I thought with time, it will improve. But that day never arrived. I've bought… Read more

cheaper pillows from Target that these are worse than. I don't like writing bad reviews. But i feel ripped off and its annoying that I had to revert to my old pillows. Money doesn't come easy to me. So I don't like when it goes to waste. I paid a total of $170. I should've known that when reviews are over the top positive. That its probably a sign it is fake. Lesson learnt.

We are so happy! – We have brought numerous mattress toppers from microcloud. We love them! We use them for our personal house and all through our holiday property. We always have comments on the comfy beds. Thanks microcloud! Show reply

Changed my life! – I was in need of a mattress and new base and decided to spoil myself with new pillows and topper. Best decision I’ve made. Highly recommend MicroCloud Show reply

Best nights sleep! – We are beyond happy with absolutely all of our microCloud products. We use the pillows, mattress toppers, mattress protectors, quilts and super snuggly robes at home as well as in our 3 holiday accommodations. Guests say they had the best night sleep and keep telling me they take the pillowcases off just to find out what type of pillow they are. Like us, they love them! Show reply

Warm and comfy quilt – My fiancée and I find our micro cloud quilt really comfortable. It’s quite thin but somehow still really warm without the bulk. It will be great for both summer and winter (with blanket topper) and everything in between in Melbourne.  Show reply

The ‘Hotel’ Pillow – Useless pillows. Be warned don’t waste your money - $100 on these pillows. You’d be better of buying the best Tontine pillow you can get because that is what it compares too. Nothing more. Absolute rubbish.

Incredible! – I purchased a new mattress a couple of months ago and unfortunately found it painfully firm. After reading quite a number of positive reviews about the Microcloud products, I decided to purchase a King size mattress topper. I am extremely happy that I decided to transform my bed from a thing of torture and broken sleep to a blissfully comfortable… Read more ·  1

place to relax and drift off into the land of nod! Customer service was unbelievable..Tony and Tim arranged for my topper to be shipped express post so from purchase to receipt it was only a few days. I couldn’t recommend more highly both the product and the professional service from Microcloud. Thank you so very very much.

LOVE LOVE LOVE the MicroCloud Products – We have furnished our luxury retreats at Point Capri on the Mornington Peninsula, Victoria, with MicroCloud pillows, quilts, mattress toppers and fluffy white robes and we could not be happier. We chose them originally as they were a local company and because their products are allergy free and are fully washable, so important for a hygiene and… Read more ·  1

guest comfort and safety. What we received so was so much more - fabulous and caring customer service, top quality products that deliver on all they promise and more - superior comfort and durability. Our guests have asked about our pillows, quilts and robes as they want to take the Point Capri experience home :-) We are delighted to tell them about MicroCloud. Can not recommend highly enough!

Wonderful love it! – After purchasing a foam topper (too soft)& ditching it l decided on the Microcloud king size topper & absolutely love it! Not too soft. It's just right. Cannot recommend highly enough! Show reply

What a Wonderful Professional Company! – The loveliest Company (staff). They genuinely care and take great effort to ensure your sleeping/comfort needs are met. My new Bed & Base is divine! The gift package unexpected but greatly appreciated. My back greatly thanks you! :) Highly recommended. Show reply

Amazing. Just love the mattress topper ! – Our mattress was too firm for me. After reading reviews on the MicroCloud mattress topper I felt comfortable in ordering one. I am soooo pleased I did. It is perfect !!! Would recommend to anyone. Show reply

Outstanding customer service – As I had not received notification re shipping of my quilt two weeks after ordering, I contacted MicroCloud. Tim could not have been more helpful, responding very promptly and updating me regularly (the delay was with the courier, not MicroCloud). Show reply

Finally a decent night's sleep! – The fact that MicroCloud supplies the top hotels inspired me to enquire and I'm so glad I did. My thanks to co-owner Tony who, rather than seizing a quick sale, advised me to see a physio in order to investigate some back issues I was experiencing. I did see both physio and chiropractor resulting in the problems being identified. However I decided… Read more ·  1

to buy a MicroCloud topper as I felt my brand new top of the range mattress just wasn't quite right and needed something additional. Thanks to my new topper I can now describe my sleeping experience in one word: BLISS. I have never had such a comfortable bed. No- two words: SHEER BLISS.

Best bedding I’ve ever had – I purchased a doona, mattress topper, European pillow, normal pillow, V shaped pillow and several pillow cases about 2 years ago. Yesterday a friend borrowed my doona because she had tried 4 different doonas over the last month and was not comfortable under any of them. Today I purchased a doona for her! 1 night under the doona and she loved… Read more ·  1

it as much as I do.

I live in an Aged Care Facility and all my bedding is washed and dried in a commercial laundry. Everything still looks brand new!

The service from MicroCloud is excellent too.

I would HIGHLY recommend their products and the company.

Absolutely love my mattress topper – Because I have suffered with back/ neck problems, I ordered a mattress topper for my bed. I have found it so comfortable to sleep on. Took it off for couple nights, and certainly noticed the difference. Wouldn't like to sleep anywhere without it now. It's just the best. Show reply

Heavenly mattress topper and pillows! – There mattress topper and pillows are amazing! There were some delays with delivery and trouble with the courier as I was moving house and Microcloud were great, and timely with resolving it. I couldn’t recommend their products and their customer service enough! Show reply