Miele Blizzard CX1
Verified172 reviews
- Daily
- ·
- Several times a week
- ·
- Weekly
- ·
- Monthly
I am very disappointed with my Miele Blizzard CX1! After 40+ years of owning Miele Vacuum Cleaners I thought I treat myself to this new Bagless version. Initially, it was great - but now, only 2 years later, the cable doesn't retract anymore and… Read more
suction has gone down to 50%. My first Miele lasted 15 years! This one has packed up already after only 2 years.
Follow-up · Nothing happened from Miele despite many emails
The catcher holding the dirt you have vacuumed spills all over the floor when pulling out to empty. The catch is made too short. Happens most times. So annoying. Bad design
- +2
The vacuum motor and performance is great BUT the accessories are terrible , flimsy and expensive to replace . Had mine for 3 yrs and from the start had issues. I’ve had to get another floor head $150 ( the steel strip underneath was scratching the floors ) Telescopic wand $115( kept sliding down and not locking ) Dust Cartridge $160( keep it very… Read more
clean and regularly washed but u carnt buy the filter u have to buy the whole plastic cartridge again . Handle with attached brush $199 each and I’ve had 2 onto my 3rd this week ( handle is to long and thin it bends no matter how gentle u are . Keeps snapping in all places . So terribly disappointed . With all these costs I could have gone and got another vacuum .
Reviews with attachments
Very powerful great customer service – I’m updating my review my vacuum drove me nuts it had a clunking noise called comfort clean it was constant after googling I found others with the same problem. After a phone call from Miele I discovered there was another filter in there that needed cleaning, I was talked through the process blew the filter out as it would never dry in this… Read more
weather and just vacuumed my house and it worked perfectly. It is a very powerful vacuum and so happy with the customer service. Actually a big relief as we had just bought a Miele dishwasher it’s good to have piece of mind knowing there’s great customer service.
So happy!!! – My new Miele Boost CX1 cat and dog bagless vacuum clearer, does a fantastic job at not only removing pet hair but also removing the the dirt from all surfaces.
Very powerful vacuum cleaner – I bought this vacuum cleaner three months ago and so far I am very satisfied with its performance. It's powerful suction sucks up the dust and dog hair very effectively over tiled floor and heavy rugs. It's easy to operate. The dust bin and filter can be emptied and washed easily after use. Also, this model comes with a number of attachments… Read more · 1
including a turbo brush. If I have to be very nitpicking, I will have liked it to be a couple of kilos lighter.
I think they can do better if they think about it – We have a Miele Blizzard CX1 vacuum cleaner. It is now a year old. We bought this because we have 2 dogs with long hair that settles in 'clumps' around the house. We have the turbo brush head and the swivel brush head which we bought extra. I will rate the swivel brush 10/10, absolutely love it on my hard floors. The dog fluff vanishes… Read more
instantly up the hose , perfect! The turbo head is another story. I'll give it 2/10. I appreciate we need to cut away the dog hair that gets caught in the brush regularly, but we now have realised we need to completely take it apart regularly, get the tweezers out and pick out endless twisted up dog hair. If we don't do this it stops rotating completely. This is annoying and I would have thought Miele could design something they market for pet hair in such a way that does not involve having to completely dismantle it with screwdrivers and tweezers.
Hi, please accept our sincere apologies for the… Read more
Initially this vacuum cleaner seemed good. However, pretty quickly, it became apparent that I'd wasted a lot of money on a dud. First one of the plastic components at the top of the tube broke. Duct tape fix, but then Miele did also provide a replacement under warranty. The bigger issue, however, is that the main reason for purchasing this vacuum… Read more
cleaner - it being designed for households with pets (we have two dogs) - it turned out to be useless for. It just won't pick up dog fur no matter how many times you run the motorised brush head over it. To top it off, the little brush that is attached to the handle, won't stay put, so you can't really use it unless you physically hold it in place (this makes it very hard to use FYI). But wait, there's more! The brush head clogs up after every use and is really hard to clean... And finally, the filter that needs (regular) cleaning inside the barrel is impossible to twist the lid off. I'm not a weakling by any means but even my partner (with his large hands) has trouble! On the plus side, the cord retracts magnificently every time without fail!! I have returned the unit to the place of purchase and they are sending it back to Miele. I've requested a refund.
In-depth reviews
*Sigh* – Was so looking forward to the new Miele - on the back of how brilliant the 15 y/old one was....... Very disappointing for a once reliable quality brand. Plastic not so fantastic - feels cheap and like bits are going to snap off with dust container removal and brush nozzle fitted to handle. No air relief valve - yes that old simple hole in the… Read more
handle that reduces suction - which is fantastic on carpet but its a bicep workout moving the head around - giving my wife the excuse she needs to ensure the vacuuming is on my to-do list.... (manual shows one on "certain models" but there are not available for purchase in AU with this). Hard to tell when dust container is full - the clear case fills with dust in the first seconds so you cant tell how full it is until its too late and you hear the motor struggling. Great longevity. What happened to the old simple light? Positive is it's extremely quiet and has suction. Very sad to see it let down on build and missing basic functions. Several steps down from the old one.
Love it and satisfied with the product's quality and performance – I was researching long time before buying the vaccum cleaner, as I got tired of many vaccum cleaners which I used in the past. We have got a carpet floor which used to remain like some dirt or dust on the carpet even if we vaccum regularly. Finally, I decided to go for this after analysing all positive and negative reviews about the product. I… Read more
have never regretted about my decision since I can see our carpet pretty clean and neat after I vaccum every time. I used bagless vaccum cleaner before, but those ones always gave me headache all the time because of the mess when cleaning the dirt container. However, it is very easy to clear and clean the Miele CX1 dirt collecting container. I'm sure that you will definitely agree with me that.
There are other reasons also to love the product. You can control the speed from a slow mode to powerful mode, which really help me to clean our upholstery and curtains. The machine is far quieter than many other brands' similar range models. It also works well on other flooring types such as tiles and wooden in our house.
I would definitely recommend If you plan to buy a cylinder type bagless vaccum.
Best vacuum I’ve used, strong suction, efficient and quiet, but not flawless – I bought the Miele Blizzard CX1 Excellence vacuum cleaner after moving to a new house which needed a lot of cleaning to be done. I basically wanted the best vacuum available, one that would perform well and would last many years. After doing my research, I chose this one, and bought it on Amazon in November 2020 for $549. It’s the first new… Read more
vacuum cleaner I’ve bought in my life. I’m used to living in sharehouses with crappy, old or cheap vacuums without much suction power. I’d say the Miele Blizzard is the best vacuum cleaner I’ve used. And I’ve used it extensively since I bought it, over the past 18 months.
The most important aspect to me is that it has a good suction. It also has the ability to turn the suction down if desired, which I find useful. It achieves this at a maximum wattage of only 1100 Watts, or a nominal 900 Watts, which seems lower than many other comparable vacuum cleaners.
Note that this is a bagless vacuum cleaner. I would only ever buy a bagless. I don’t get why people buy bagged vacuum cleaners - why would you want the additional hassle and expense of having to continually buy new bags for your vacuum cleaner, not to mention the additional waste?
The next most important aspect to me is that it has a high efficiency filter, in this case the “HEPA AirClean lifetime filter”. However it was tricky to determine exactly what proportion of particles it was able to filter. The Amazon page, under “From the manufacturer” lists the filtration at 99.98% of dust particles, while under “Description” lists it at 99.95%. I couldn’t see the information on the Miele Australia website so I contacted Miele who stated that this filter actually has a 99.999% filtration rate. Double checking the Miele Australia website now confirms this. So it indeed appears to achieve HEPA standards. This is important to me because we have hazards around the house like lead-based paint, and mouldy surfaces.
The vacuum cleaner operates surprisingly quietly (compared to what I’m used to, at least). I also like that it has a long cord which has always rolled up correctly for me once I press the button. And I like the large buttons for rolling up the cable and for turning the unit on or off.
While the vacuum generally seems to be good quality, I’ve found it’s not without its flaws. I was surprised for such an expensive vacuum cleaner how clunky some of the mechanisms seem to be. The mechanism to open the bottom of the dust tank to empty it has twice opened on me accidentally while I’ve been lifting the tank out of the machine, resulting in me spilling all of the dust all over the floor again. Presumably I failed to correctly close the door the previous time I put it in, but I would have hoped that it would be harder to do it incorrectly. On my unit it’s also difficult to extract the tank itself from the vacuum cleaner. You’re supposed to pull a handle up which is presumably supposed to release the tank, but nothing happens for mine - I assume the mechanism on mine is faulty. I therefore have to yank the tank up to release it.
This product also features an Eco Comfort handle with integrated dusting brush brush. Disappointingly, the mechanism which locks the brush into place once you slide it down failed on me. I contacted Amazon to claim the fault under warranty and they were very helpful, offering to refund me the $120 to purchase the new handle. That’s the problem with integrating the dusting brush into the handle. When one tiny piece of plastic fails, it requires a $120 new handle to replace it! The handle is also a little bulky so it doesn’t get into all the nooks and crannies easily. It seems comfortable and ergonomic to use though.
The vacuum has a self-cleaning feature which turns on spontaneously, when it senses it needs to, while you’re using the machine, and runs a program for about 30 seconds where it tries to knock off the fine dust particles from its filter. However the filter does eventually fill up and you will need to empty it manually from time to time. I wasn’t aware of this originally, and I was running my machine and the red light kept turning on, and dropping the suction right back. It took me a while to realise I needed to empty and clean the filter. The machine is also quite heavy (~9 kg), but I think that’s a fair trade-off for its strong performance.
Overall I rate this as an excellent vacuum cleaner and would recommend it. I think it’s worth paying more for a quality machine like this one.
Positive reviews
Miele Blizzard CX1 Comfort Bagless – We have owned a "Miele Blizzard Bagless CX1 Comfort" for a few years now. Not the cheapest vacuum around (paid about $600 on line) but we had a series of cheaper vacs which turned out very poor quality - the worst being Bissel. We bought the CX1 mainly for the hard floors being tiles and boards which covers half the house. For the carpet area,… Read more
we use a 10 yr old corded Dyson upright which does a superb job . And being for hard floors I wanted to do the job quickly so I also bought the extra wide(41cm) hard floor head. These are pricey ( paid about $100 at the time but worth it) and great for timber floors. We have found the CX1 Blizzard to be an excellent vac and highly recommend it. We prefer bagless and avoid the ongoing cost of bags which are not cheap.Also the dust compartment is easy to clean with soap & water. So overall a very good quality and performing vacuum unit.
Strong vacuum from a reliable brand! Miele!! – This is a strong, powerful vacuum, great for deep cleaning chores. The vacuum is a little bulky and heavy but glides very smoothly and with ease. Initially I did have a problem where the vacuum stopped working however it was still under warranty. The Miele customer service was amazing. The vacuum was repaired however I was dissatisfied with the… Read more
repair service and Miele team contacted me. Andrea was amazing, she was empathic and understood my disappointment. She arranged a replacement vacuum which surprised me. Miele warranty is exceptional. All types of electrical equipment might fault however having a reliable brand that ensure customer satisfaction is exceptional. Will definitely be purchasing more Miele products for my home!
Find out how Miele Blizzard CX1 compares to other Barrel Vacuum Cleaners
Know better, choose better.
Good product. Just add sticker – We bought this in 2022, to replace a Dyson DC37C that suddenly failed. I had used Dyson DC series cleaners since 2000, and had repaired this particular unit a few times, but decided to try another brand. The Miele Blizzard CX1 unit we bought was model 10502270, graphite grey colour. This is not a cat and dog model. It gets used a few times per… Read more
week, because of dust from nearby construction sites.
So far it has been problem-free. The vacuum is strong, the cord retraction is still fine, no parts are breaking or cracking. It's easy to clean. The fine dust cartridge p/n 09607997 is still available.
The one change I had to make was put a red sticker on the foot-operated power control, to make it stand out from the cord retraction control.
Unfortunately, as of Feb. 2024, it looks like model 10502270 is no longer available. That's a pity because I definitely like the product.
Negative reviews
Bad don't buy – Very poor build quality. Mine is 2 years 6 months old and the cord return doesn't work. When I looked it's cheap plastic and has come out of round ( no surprise). Not worth fixing so learn from me and avoid Show details
What has happened to German quality? – Having replaced our Tellus vacuum cleaner with what I thought was a similar quality machine we have been deeply disappointed with the Meila. It's suction is poor, unable to lift cotton fragments from carpet, build quality is atrocious with several plastic pieces falling off or broken. Emptying the machine is a nightmare. I urge people not to buy Show details
Not suitable for pets – It sucks… just enough. We purchased this to replace a very old Dyson after hearing good things. Should have read the reviews online first. We have dogs and it took 3 goes over the bedroom carpet (for a dog and cat vacuum??) to get it clean in that time my girlfriend wanted to throw it out a window so not off to a good start. It is weak on suction… Read more
but It is easy to use, the attachments are few but they work, it’s not heavy or clunky, it moves well around the floors it just lacks decent suction.
It works, yep. If you don’t have pets you’ll probably love it. For us as a pet specific vacuum it doesn’t suit. We’ll go back to Dyson.
(Edited to add - after reading vacuum reviews for the last little while on this site we have decided that none of the rest from any brand are as good as our old vacuum cleaner so we’ll rough it out with this new one a while longer).
Recent reviews
- +2
Worst vacuum in the world – I have disabilities, spinal so when my Dyson died I need a new barrel vacuum and due to house size it couldn’t be cordless. I have two large dogs and a cat. I paid $782 for the Miele pet. It’s three weeks old, the turbo head stopped spinning within ten minutes, I had to revert to using the standard head with the brush in use, this caused me… Read more
incredible pain but it was the only way to remove the pet hair from the rug, it took 45 minutes to do one rug in the main living area. This is without doubt the worst vaccine I’ve ever owned. It’s not much better on the hard floors. The brush dust head is difficult to engage and being on the handle is useless to use in areas you would normally except to use it ie; a spider wed on ceiling. Please I beg you don’t waste your money! Although I can’t push an upright I may as well have purchased one. 45 minutes look at the pictures for poor results
Good morning, Thank you for taking the time to reach out… Read more
It’s a good vacuum - value for money – The vacuum is really good . Takes a while to get the hang of removing the container that holds the stuff you vacuum. Good motor - good attachments and moves well. I have given only 3 stars because of the wheels. They are so small they get stuck on everything. Very annoying- what a pity they didn’t put bigger more user friendly wheels on! Show details
Miele cx1 – Worste of the worste I've had .. has no suction absolutely waste of money ended up buying a kmart one does 10 times better Show details
Powerful – Partner and I settled on this as a replacement for my old dyson which I'd had for 15 years. What a difference, it is extremely powerful (had to dial down a setting to protect my old elbows). Cleans easy, empties easy. Doesnt seem to leave a dust trail (we did choose bagless, for the most sensitive of folk bagged would be a final filtration, we… Read more · 1
just couldnt be bothered). Only complaint with it, is where they placed the small brush. It is built in to the upper part of the handle.... Miele.... mate, I wanna brush the low and high corners, I need an attachment at the end of the shaft, not the top of it so that I must be on knees to do skirtings and on a ladder to do ceilings. Otherwise, love it .
Design flaws a-plenty – No idea how this vacuum has received so many good reviews. Bought three months ago, almost immediately realised we'd made a mistake. The unit is heavy and very noisy. The rotating head can only be cleared of hair and fur with scissors, pulling out snipped hair by hand (recommended procedure by the manufacturer, somewhat defeating the purpose of… Read more
using a vacuum cleaner, I would have thought). The upholstery brush is connected to the flexible hose at the handle, so reaching to clean cobwebs must be done with a chair, and the brush is constantly being worn by reconnecting the arm attachment. The brush also frequently jams at the end of use. We have both wooden floorboards and carpet, with one dog in the family. Ideally the head needs to be changed for use on floorboards, as the rotating head flicks floor debris around. I would not recommend this vacuum to anyone.
Find out how Miele Blizzard CX1 compares to other Barrel Vacuum Cleaners
Know better, choose better.
not good for miele – unfortunately this Vacuum Cleaner turns itself off to do " comfort mode" rendering it useless for its purpose we bought this product as expected good backup from miele .. no such thing as goodwill & as luck would have it the unexpectedly short warranty of a " good" product? expired last month .. obviously with a high self esteemed product one… Read more
shouldn't need a extended warranty.. our last Miele Vacuum was 17 years old & only died because of the 2019 bushfires
Good morning, Thank you for taking the time to reach out… Read more (+1 reply)
Nowhere near as good as the bagged version – We brought this after previously owning the bagged vacuum. The suction on this model is poor. Vacuumming takes a lot longer, and the roller is always becoming blocked. Really sorry we spent so much money on this model. Show details
Good Morning, we are very sorry to hear of your… Read more
Disappointed! – Have had this vacuum for 2 years and although it sucks extremely well, I have already had 3 things go wrong with it. 1)cord retraction no longer works, 2)when pole is lengthened it won't stay extended and 3)small brush won't stay in place when extended. It is also heavy and cumbersome. It's like Miele have concentrated all their efforts on the… Read more
sucking power and nothing on the design. Should be better for a relatively high priced product. Couldn't recommend this vacuum cleaner and I will probably return to Dyson for my next purchase
Good morning, Thank you for taking the time to reach out… Read more
Worst purchase – Bought 2 months ago The head fills up with hair I have 3 girls with long hair and after every use takes me forever to get hair out You can’t remove rollers like a Dyson and definitely not suitable for stairs it’s very heavy Called Miele and was advised to get scissors to remove hair but it’s so tangled in there Does not live up to its price Overall it’s a waste of time and money would not recommend Show details
Good morning, Thank you for taking the time to reach out… Read more
Worst vaccum cleaner ever – I have brought Miele vac cleaners before and loved them, this would have to be the worst EVER VC Constantly runs Comfort function, bagless compartment only holds about 1/2 cup before this kicks in, Useless on non carpet floors, power cord gets caught constantly, and all in all it really struggles to clean floors, I absoultly hate it, will NEVER buy a Miele brand again Show details
Good Morning, we are very sorry to hear of your… Read more
Best Vacuum Cleaner Ever! – Have had 2 Dysons previously, both uprights and found them cumbersome and heavy. Did not want a hand held as on full power battery life is ridiculously short. Did some research and found this Miele. We have 2 cats, hardwood and carpet floors and this works extremely well, in fact, better than the Dysons. And it is half the price of a Dyson. It is very quiet and easy to move around. Highly recommend. Show details · 1
Yes! Finally! – After buying a vaccume from every major company in the past 4 years, I have finally found my dream vaccume!! Meile continues to make quality products that perform as promised and better! Show details
Love the Blizzard – I have 2 shedding dogs and a labradoodle that brings the dog park debris home. The Blizzard makes short work of the endless dust and fur on parquet and rugs alike. Just one niggle...the inbuilt brush head gets stuck in the extended position. Show details · 1
Over priced junk – We bought this vacuum cleaner thinking that it being a good European name (and damned expensive!) would be a great vacuum cleaner for a house with two dogs, a Labrador and a long coated German Shepherd and two cats, we were wrong. The turbo head clogs with hair in a very short time and needs a sharp cutting tool to free up, short of pulling it… Read more
pieces it will not be able to be fully cleaned. The handle is made from plastic and has broken, making vacuuming a painful chore, the metal connector will flex and collapse if weight is placed on, like getting a particular ground in patch of shepherd hair. A very disappointing machine and as I said over priced, but then again what does one expect put of the EU nowadays...
I would just like to add that Miele customer service did come to the party and were very good about… Read more
Frustrating – This vacuum replaced my excellent miele bagged cat and dog vacuum of about 15-20 years. I have tiled and oak flooring in a modest sized modern house with myself and 2 border collies/several cats/an open fire place all that my previous vacuum coped with no problems. This vacuum if it comes across anything larger than a microscopic piece of dust… Read more
stops and goes into comfort mode for 20 seconds on a very regular basis. It is the most frustrating useless and expensive appliance I have had the misfortune to have purchased. Not fit for purpose if you have cats and dogs. This review does not reflect the actual thoughts and language that emanates when using this appliance.
It’s ok, but multiple warranty claims after 36months – We previously owned a bagged Miele, and then upgraded to the bagless. The wand with the built in brush head is absolute garbage. It eventually wears out, meaning the head doesn’t stay locked in place. The unit itself is fairly easy to clean. The turbo head is an absolute pain to clean. We pulled this apart to remove hair, but it eventually broke… Read more
(the clips holding the assembly together are extremely weak) They could learn a thing or two from Dyson and their turbo head designs… The unit seems to have failed after 36 months, the main filter (designed to last the life of the unit) now doesn’t rotate sometimes and clicks randomly causing the vac to stall. We have cleaned it numerous times in an attempt to resolve potential issues. The cord no longer retracts correctly as-well. We thankfully took out extended warranty, otherwise this would be an $800, 3 year old vac heading straight to the bin.
Made of weak plastic – I had my last Nilfisk vacuum cleaner for 20years but decided to replace it with this Miele. Suction is quite good but parts of the vacuum have already started to break after using it 3-4 times for the past 2 weeks. It is almost new - I haven't even used enough times to empty it yet.
Good Morning, we are very sorry to hear of your… Read more (+1 reply)
More cons than pros - cons are dealbreakers – I have had this vacuum cleaner for a couple of years, and I am disappointed in it, wish I hadn't bought it and I will never buy another Miele product ever. I suggest that Miele produce 500 prototypes of their new products, farm them out to 500 house cleaners and get reports back on what feaures are good and what features do not work. Starting with… Read more
the pros - Miele has some good ideas, (well, two). - attachments are stored on the machine, so are there ready to go when you need them -dust catcher is easy to remove and has a convenient yellow clip for emptying it Now the cons, settle down for a longer read: - hard floor head squeaks loudly with every stroke, while annoying and painful to hear, this is only an inconvenience - hard floor head has high friction and does not glide smoothly across the floor, but kind of grinds its way across (better on tiles, terrible on lino planks) -hard floor head snow-ploughs the dirt in front of it. I have to vacuum backwards to pick up the dirt, lifting the head each time. I now have a chronic low-grade shoulder injury from this. (bad) -little caster wheels are constantly getting tangled up in the cord, and the vacuum cleaner needs to be lifted up several times every use (so avoidable - didn't you guys test this?) -built-in brush is a great idea, but is too hard to get up and down, so I seldom use it -carpet head worked well at first but hair gets tangled up in it. The roller cannot be unclipped, so the hair and threads have to be carefully cut out with scissors and pulled out bit by bit every few days -carpet head now no longer spins and is therefore useless. My husband has spend hours dismantling it, cleaning it and putting it back together. Last time he got it working, this time it's still in pieces on the kitchen bench, but it's coffee time so I will have to keep you in suspense as to whether he was successful this time (but I suspect the odds are long). The spindle does not have sealed bearings, so dirt gets in where the axles of the brush join the sides, puts friction on it and now some little brackets are broken, and it is no longer held in alignment. I suspect after a couple of years of use, we will be taking it to the tip this afternoon. Another piece of landfill for our overburdened environment. Good job, Miele!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Good morning Sonja, Thank you for taking the time to reach… Read more (+2 replies)