Reviewer Photos & Videos
Turbo head keeps breaking! Second one !
Even after regular cleaning the plastic ends on the roller brush seams to melt and collapse. That’s the second time this happened. Not happy.
No good for owner with a dog .
Excellent Miele service
After trying to get through via the 1300 line for which there is NO direction re: Warranty issues I managed to get through to a very helpful Genevieve then finally to Russ in spare parts working from home.
My telescopic wand was free moving and would not lock in position anymore after less than 1 year in use (use 1/week and approx. 47 usages from new).
Russ was most accomodating and managed to get a new wand out to me in several days. No hastle whatsoever and surprise of surprise - NO cost.
Sterling service Russ and thanks.
Good Vaccum, Powerhead isn’t good though
The Vaccum itself is pretty good, plenty of suck and filters are good.
The power head is a real pain though, probably ok if you have short hair animals but it can’t cope with our Malamutes fur. It gets clogged after about a couple minutes at best and because there is no easy way to remove it you either have to sit there pulling out the caught up fur.
The bagless container is also rather small and requires frequent emptying, although not a huge issue my old bagless dyson has about 3x the capacity
Overall its an good vaccum but not if you have long hair or thicker animals
Delightful little gem
Last week while replacing my Miele washing machine l happened to see this Vacuum while initially intrigued as it was bagless, l had previously bought the Miele C3 cat and dog and it had served me well. Jake from the Miele service centre in Adelaide demonstrated it and as l only have timber flooring now, he said that this model would suit me fine. So impressed with it as l have 2 Shetland Sheepdogs and one of my boys is doing a summer drop so massive amount of fur coming out of him and the vacuum’s suction is great so all fur gone for now and love the bagless feature so easy to use.
Purchased in January 2021 for $675.00.
- Blizzard CX1 Cat & Dog (SKCR3)
- Verified purchase
Pretty pretty good
Coming from a fairly cheap vacuum which died, I am very impressed with this vacuum. So much I love about it: how all the bits click together with ease, how the main pole clicks off to reveal a built in upholstery brush with clicks out ready for use, how the turbo head glides and turns with ease on hard floors, how the unit stands upright, the ease of emptying the container, the Star Trek hum of the engine...I could go on. It may look like any other vacuum but you're paying more for good German engineering and design and thats exactly what you g...et. however, its not perfect - its main Achilles heel is the turbo head debris removal- it doesn't come apart so if you want to clean all that cat and dog hair stuck and wound in there, good luck....you'll probably need a home made cutting tool to cut and dig it out. This is an outgoing model so I'm sure Miele will remedy this oversight in their updated unit. Nonetheless, I love this vacuum cleaner.
Excellent vacuum cleaner
Used on carpet, wooden floor and tiles. Works great and is fairly quiet. Love how easy it is to access attachments, comfort handle great and as I'm tall extra length perfect. Easy to move around, very handy having a place to attach telescopic tube. Very easy to empty dust compartment it's clip does look flimsy but time will tell if it holds up. Extra long cord great. Miele's done it again top product.
Living in rural Australia, I bought this expensive vacuum, after years of buying cheaper ones, expecting it to give many years of service. It was great to start with, but 2 weeks after the warranty expired (2 years), the suction dropped dramatically despite many attempts to clean the filters. The nearest Miele service man is 3 hours away and there is no local vacuum cleaner repairman so I am, once again, left having to purchase yet another vacuum cleaner. Very disappointed with Miele.
Purchased in November 2018 at Betta electrical for $649.00.
Miele service is terrible
Had an issue with cord not retracting. Contacted Miele service. It took them 2 weeks to respond initially basically asking same questions that was already answered in the first correspondence. Now after 4 weeks I am still waiting for them to respond.
Purchased in September 2019.
Non-existent customer service and repairs
Our bagless CX1 vacuum broke 1 year after we purchased it. We submitted a warranty claim through AppliancesOnline, where we bought it, who contacted Miele on our behalf. Miele still has not replied to them, so AO can't do anything.
We contacted Miele ourselves, and were told to wait 10-12 business days (that's 2-3 weeks) for a reply. It is ridiculous that this brand tries to portray itself as high quality. We will never again buy another Miele appliance.
Terrible quality and price of repair
Do yourself a favour, do not buy this or any other Miele vacuum cleaner. The plastic dust caniste broke on ours, and Miele is now quoting us $216 to send us a replacement. This is literally just a bunch of plastic---there are no electronics or mechanics there. And they want us to pay a third of the price of the whole machine for this stupid plastic canister.
Do yourself a favour and buy a different brand. The top quality ones have lifetime warranties, and will end up costing you much less than a Miele in the long run!
Great vacuum & after sales service
Bought/changed over to the Miele Blizzard CX1 Excellence and glad we did after having a Dyson Cinetic Big Ball vacuum for a few months which lacked decent suction, had to go over the same area 3,4 times to pick up items.
Wish we got the Miele Blizzard from the start. Awesome vacuum no issues very good suction and features. Noticed after a while during the warranty period that the handle and extendable tube plastic parts had cracked/split under normal use and affected the suction performance.
Contacted emailed Mile spare parts advised of situation with pictures and receipt and without any questions or issues sent out the parts without the delay. Awesome after sales support and recommend Mile vacuums.
Amazing powerful, easy to use, easy to empty
Great vacuum. After asking friends what vacuum they had and hearing Miele Often, I thought I’d look in to them.
I picked this one after looking up best vacuum for long hair. I was sick of cutting the hair out of my old vacuums roller head.
I use this on tiles, low pile wool and high pile rugs and it’s amazing.
It has soft floor setting and hard floor setting.
4 power levels again for hard flooring, carpets, rugs, furnishings ( great for prams and car seats).
Super easy emptying feature, one button no touch. I hated having to get my fingers dirty with my old Hoover.
An 11mtr cord, still can’t reach the whole house obviously but a lot more than I’ve seen on other vacuums.
Nice sleek look too.
Wow this is, hands down the BEST vacuum I’ve owned.
I have Karndean tiles, ceramic tiles, jarrah floorboards and floor rugs to clean at my place. This is a dream machine. We foster dogs (but usually sweep daily rather than vacuum daily to save cleaning so many dog hairs out of the machine and don’t allow them on rugs). Perfectly balanced but light to pull around. Everything is as it should be. I’ve owned Bosch, Volta, Kmart brand and other mid range pull vacuums. This is my first ever Miele product and I’m impressed. It by far, out does any other I’ve ever used. Easy to clean, the cord is long ...enough, the wand is the right height and adjustable and the hose is long enough. I’m repaying the favour because I purchased it from HN on sale ($350) over 12 months ago based on Australia’s reviews on this site. The people have spoken. This is truely a great product. Well done Miele.
Multiple Turboteq brush failures
Wooden & Carpet flooring, One Dog and a useless vacuum head on the CX1 Cat & Dog.
It may have powerful suction, but it's only as good as it's weakest point, the Turboteq brush head.
The first Turbo head failed with a burning smell on first use of the new vacuum, after driving to the service center to get a replacement, the second Turbo head failed after three uses.
Frustrated I dismantled the unit to find the issue:
The metal shaft ends of the Turboteq's brush run on ABS plastic rather than a roller bearing or even a cheap brass bush. The ends ...
High suction, powerful vacuum
I use this vacuum on floorboards, tiles and carpet. It performs really well on all surfaces. I generally use it on the second lowest suction because it's really strong. On carpet I have to use the lowest suction, it's really strong. Glides really smoothly. Long cable. It is pretty heavy but worth it because of its performance. Looks sharp and cool. Has all the handy accessories. Cost me $470 from Bing Lee. Much better than my previous wertheim which only lasted 3 years and cost me $400.
- Blizzard CX1 Cat & Dog (SKCR3)
- Verified purchase
Poor design and makes vacuuming time longer
Just bought it today and already have had to clean the Turbo Head 4 times. The thing is, it's advertised especially to deal with pet hair. I understand that the roller within Turbo Head needs cleaning, however it's the way access for cleaning is designed. The only way to clean the roller is using scissors to cut the hair off, which is what you need to do with some other similar products, the problem is access to the roller is extremely tight and fiddly. It should have been designed in a better way to allow easy or easier access to the roller (w...hich appears to be the case for the older model), or like my previous vacuum (Dyson) allows the roller to slide out for ease of cleaning. Having said the above, suction is good, it appears to clean better than my previous product and the ease of use is good as well, however the cleaning the roller after vacuuming takes longer than the vacuuming itself, it's just not worth it. If the design to access the roller could be improved to allow easier cleaning, I'd be more than satisfied with the product. There would seem to be a similar or other issues that have arisen throughout the reviews of this site regarding the Turbo Head, it's just a poor design. I cannot understand what they were thinking of when they designed it, or it was just never tested in the real world. Just wish I had come across this site earlier. I would not recommend for excessive use as advertised, it will take you longer to remove the hair from the roller than it takes to vacuum.
The machine is super quiet and I found the suction to be great for both carpets and tiles. The wheels make it easy to maneovre around the house, however, it's pretty heavy so might not be suitable if you plan to lugg it up and down stairs regularly. The clip for the dust bin is a little finnicky but I haven't found this to be an issue so long as I take a second extra to close it properly. Overall happy with my purchase and would recommend.
Great suction but not fit for purpose.
When it works it works well....but...it is marketed as a dog and cat machine but the turbo head brush is a pain. It is so hard to clean fur out - scissors are your only option! My first turbo head lasted less than six months before it stopped turning and the replacement has just stopped turning after 5 months! I really expected better. The engineering on the turbo head is appalling.
I'm giving it a go!
My Dyson has had rotating head (roller brush) issues for over a year and was also getting noisier so time to change.
First observations: Miele is a damn sight quieter, longer tube reach, larger head, slightly longer ext. cord and easy to pull around.
Dyson clip on (attachments/tube) is better and air control at handle is a great feature however you can never get the waste receptacle fully clean and the vac did tip over occasionally going around corners.
Miele appears to be better made. Receptacle has lots of corners and is difficult to get ...
Great hoover but filter smells of a dog
Great hoover overall-quiet, good suction, haven’t had problems with turbo brush like some other reviewers here
it smells of dogs hair a lot! Only bought it October 2019 and washed filter 3 times - every time it dries the smell goes a bit for the first time and returns almost instantly. Any tips on how to get rid of it? Or where can I get a replacement of the filter?
Purchased in October 2019 for $600.00.
Questions & Answers
How do you remove the filter frame from the dust container? It seems virtually impossible
I am wanting to clean the filter frame but can’t remove it from the dust container. The instructions for removal ( fig 31 & 32 in the operating manual ) do not say how to remove it other than a couple of directional arrows. I don’t want to put undue force on it and risk breaking any plastic. How do I remove it? Thank you.
No suction in brush head. rollers not rotating. How do I clean brush head? I have unscrewed the two screws but that does not give me access.
|Category||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners|
|Weight||8.56 kg||8.46 kg||8.56 kg||8.56 kg|
|Cord Length||7.5 m||7.5 m||7.5 m||7.5 m|
|Power||900 W||900 W||900 W||900 W|
|Suction (Air Watts)||1,100 AW||1,100 AW||1,100 AW||1,100 AW|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
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