Miele TCE630WP
Verified24 reviews
Worst dryer I have ever used/purchased – Sheets roll into a ball and take three or four sessions to dry. Show details
Not fit for purpose – We purchased this machine in late 2019, it was installed in our new build in October 2020 (in the middle of a pandemic). The machine has never worked effectively. Like others have stated, it bundles up the sheets into a tight ball which need to be untangled regularly. Drying our king size doona covers and sheets is always a chore because of the… Read more
tangling that occurs. After finally finding the time to make a call to Miele I was advised that the machine is now out of warranty and I would have to pay for a service call out. No consideration for the fact that we have had two years of pandemic life and that this model of dryer clearly has a history of poor performance. I wish I had read these reviews before I purchased this machine which is clearly not fit for purpose. I was a big fan of Miele and have two Miele ovens, a range hood, washing machine, integrated microwave and induction cooktop. I will go elsewhere in future.
Brand destroyer of a dryer – We have just paid $730 repair for a dryer that we barely used, we could never speak to a person at Miele, the only good thing about the brand is the polite repairman. I will never buy another Miele product, selling such an inferior product is criminal. Show details
Miele should be ashamed – This was a further Miele dryer - TCE630WP - another Miele model having been replaced after a total failure within weeks of installation, another when just out of warranty. In 2020 error code 066 and technician replaced part. Problem again this year. When this major part was fixed another major part failed. Miele wont agree to replacing the dryer… Read more
and insist on only repairing. Have now been waiting for several weeks in a climate where a dryer is badly needed. Whatever happened to Miele's renowned pride in quality?
Hi Ann, I'm really sorry to hear of your disappointment… Read more
Frustrating waste of money – Agree with all the negative reviews of the Miele TCE630WP Heat Pump Dryer. I have been extremely disappointed and frustrated since buying this dryer in Nov 2019 along with a Miele washing machine, all up costing nearly $5000. Washing machine is okay but the dryer has never properly dried any load even though I always put on the "extra dry"… Read more
setting. If I try to dry sheets then it isn't long before I hear loud thudding coming from the laundry as they are all tangled into a tight ball which on one occasion I thought I would never get undone. I clean all filters after every load and have tried different settings but nothing works. I have had trouble with Miele dryer's in the past and thought I would give them another try thinking maybe I had just been unlucky but this will definitely be the last one I ever purchase. I would strongly advise avoiding buying Miele dryers.
Inefficient – Bought this dryer for a new built (bought early 2019 but only installed in Dec 2019) and have been using it on and off for over 12 months. We mainly line dry our clothes. Does towels and small clothing items well. However, it is terrible with sheets. I find that the sheets gets tangled into a giant ball with all the smaller items tucked into… Read more
it. This results in everything in the middle being still damp. I have to remove the whole load, separate them....end up line drying the small items and putting the sheets back in for another cycle. Quite often needing 3 cycles to have completely dry sheets. Other times, I just give up and line dry the sheets. Was definitely expecting a better product from Miele considering that I paid 2499 for it!
Hi Hsiu, I'm sorry you're experiencing this issue. Have you… Read more (+1 reply)
Worst Miele product we have ever purchased. Waste of money – We bought this dryer in September 2019. We use it only to dry 1 set of sheets once a week. But it doesn't dry. Just rolls into balls and eventually, after almost 2 hours, just stops. After many calls (sometimes waiting 45 minutes and we would finally hangup) about 2 months ago, and email to Miele "Service" we had a service gentleman arrive… Read more
at our home and told us it was a known fault and he would reprogram the dryer.
It is slightly better now - but it is still rolls into a ball and not dry.
Poor customer service. A dryer that doesn't dry. Not fit for purpose.
Today we made 4 phone calls and waited over an hour on the only customer "service" line to request a full refund.
We have bought many products from Miele over the last 10 years.
But this is the last. So disappointing.
Hi Maureen, please accept our sincere apologies for the… Read more
Takes a long time, sheets come out in a ball – Drying a load of bed sheets takes 2 hours, and even then the sheets are damp (Even using the “extra dry” setting) and in a ball. I have to lay them out on the bed to get them to dry properly. Show details
Hi, please accept our sincere apologies for the… Read more
Poor experience with this dryer – The performance of the dryer is very disappointing. Items seem to take a very long time to dry, and sheets come out in a ball, and damp in the middle. I don't believe that it reverses, but of course with a solid door it is not possible to see this to confirm. Towels, however, are very efficiently dried for some reason. It was purchased together… Read more
with a washing machine as a combo offer. I do notice that it was not made in Germany, but in the Czech Republic
Hi Richard, please accept our sincere apologies for the… Read more
Error codes are persistent and increase over time – We bought our Miele washer and dryer one year ago. The washer is great. The dryer is fine - when it works. Over the last 3 months the 066 error code has come up repeatedly. We have had to put a line in the backyard to dry our clothes and have resorted to going to the laundrymat for drying at times. Show details
Hi, please accept our sincere apologies for the… Read more
Very unhappy with this dryer – After patronizing Miele washing machines and dryers over many years, I was happy with it. Then our dryer I purchased for farm retired so I bought another Miele dryer. I was told this is the latest and the best dryer - TCE30WP as it is "HEAT PUMP" blah, blah blah. Turned out after a few use of this dryer, I was horrified my bedsheets finished… Read more
damp even I use "EXTRA DRY" setting on cotton. I called Miele and they sent a technician and he said the pumps kaput. Already??? I only used it for like less than 6 trimes! So, they replaced it with a new one. It worked for a month or so and now, most of the time my bedsheets are damp again - all in extra dry setting. I tried using the 1 hour of warm air in further program but it is still damp. I am so frustrated I want to switch to a different German Brand. AND I agree with Dario who wrote on June 15, 2020 - bedsheets rolling up into a tight roll and also I experienced what puppies280293 also commented - and I bought this dryer with a combo with a washing machine. I have no problem with that but this dryer is useless. I clean the filter every use and also the opne at the bottom every a few uses. That still is not helping. Yes, also a sorry purchase.
Hi Doris, please accept our sincere apologies for the… Read more
Great quality Miele Dryer – After struggling to dry clothes during a wet and cold New Zealand winter and wanting to avoid making my house damp, I decided to buy a dryer. I reviewed lots of heat pump dryers as I was unfamiliar with the newish heat pump technology and didn’t want to buy an inefficient dryer that uses loads of electricity. The reviews were very mixed and after… Read more
being told by Harvey Norman (New Zealand) staff that the majority of heat pump dryers don’t work very well as the drum doesn’t turn both ways with intelligent moisture sensors, I was persuaded to buy either LG or Miele as these ones do indeed turn both ways (Miele also has two sensors). Although, I was then told that they didn’t have any stock until September due to Covid-19. Fortunately, when I looked at the Miele website, they had stock for the 8kg which I wanted, so purchased the TCE 630 WP 8KG dryer in July 2020. Used it over 20 times on different settings and it works perfectly (I’m cleaning the filter and emptying the water every time which takes less then 1 minute). When drying thick cotton clothes you do need to select ‘extra dry’. The time the shows up at the beginning of the cycle is just an indication and it changes (normally less) once the machine works out the moisture level after a few minutes. So in summary, if you are unsure I would always go with the premium brands like Miele.
Poorly designed dryer – Bed sheets end up rolling up into a tight roll, and when the drying cycle completes the middle is still damp, I have to run at least two complete drying cycles every time in order to achieve dry sheets. I separate the sheets out every time I remove them from the washing machine, and have tried arranging them in different ways inside the dryer to… Read more
try and overcome the problem, but it has not helped.
In my opinion this is a very poorly designed product, Miele's claim that their products are tested equivalent to 20 years operation appears to be complete nonsense. It only took 1 washing cycle to discover this problem.
Hi Dario, please accept our sincere apologies for the… Read more
Find out how Miele TCE630WP compares to other Heat Pump Clothes Dryers
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Worst Dryer Ever – Purchased this dryer and had it installed etc. Have recently moved into new home and this Dryer takes forever to dry even the smallest load but worst yet any linen/duvet covers I put into this horror dryer ends up being spun tighter than any cocoon or mummy I have ever seen and whatever is inside said cocoon/mummy is still wet - even after 3… Read more
hours. Would not recommend this thing to anyone and I love Miele products but this dryer along with my new washer WDD030 - sorry purchase.
Hi, please accept our sincere apologies for the… Read more (+3 replies)
Does not do what it is supposed to do. Poor customer service – The dryer was faulty. Dried on delicates and on gentle tumble at over 50 degrees Celsius destroying my clothes. Clothes always still damp. Needed to be restarted multuple times to complete a load. Returned for refund and it has been over a month since it went back with no sign of the refund. When I call I am told someone will call me back with a solution and no call. I am not impressed with the customer service at all. Show details
Hi Ali, please accept our sincere apologies for the… Read more
Perfect dryer – Miele dryer T 1 eco - I purchased this as a combo with Miele washing machine 2 years ago as they were having a deal that if you purchased a washing machine the dryer was half price. It can be stacked on Washer or wall mounted Quite functioning I have found it to be quite efficient and muliple of drying options to select from ie minimum iron. It… Read more · 1
withdraws the water into a container that can be removed and the water is safe to use for the garden. Vey happy with purchase.
Had an issue - Miele responded and resolved it quickly – UPDATE - 28/01/2020: I replied to Miele via the link provided in the comment they responded with below. I was quickly contacted by their support and they organised for a tech to come out to our place and upgrade the dryers firmware. I've only tested it by watching it run for a short time empty however, it now turns forwards and then backwards a… Read more · 3
lot more regularly (the problem with sheets ending up tangled is due to the dryer running in one direction for too long and not reversing for long enough). At this stage, I really believe the issue has been resolved. I'll give it a good workout later this week when it comes to bed washing day though! Thanks to Miele for quickly jumping on this and providing a solution. I've altered the rating due to this.
INITIAL REVIEW - Our first one was replaced under warranty due to faulty drum and compressor. It used to tangle linen into a tight, twisted ball. We got a new one (they updated the replacement to this model), and it does the same. I've tried every setting to no avail. Linen ends up very tightly tangled and twisted inside itself. I've just spent 10 minutes trying to untangle the last load. Then, because of this, everything is still wet, so I need to run it 1 or 2 times more to dry.
This is rubbish dont want to live with it – This dryer is terrible. Two queen sheets all caught up together not dry. One queen doona couple small items not dry. Certainly not Eco have to put things in twice to dry. Had Miele for 12 years this generation hopeless it is less than year old and I am replacing it No fluffing plenty of balling up of bedding all the time
Hi Irene, please accept our sincere apologies for the… Read more
Definitely Do Not Buy This Dryer – The worst of a line-up of products that are not reliable and expensive to fix, this dryer firstly doesn't dry clothes (ie. doesn't do what it's supposed to do), repeatedly has error F066 displaying (despite already having it's main logic board replaced), and rolls bed linen up in to tight balls that will never dry. Searching for reviews on this… Read more
product, I see that these issues are known faults with this particular model.
Miele have been utterly unsympathetic to the fact that this machine has not worked since the day it was purchased. We have requested that the machine should be recalled with no action forthcoming, even after repeated calls from us and missed commitments from Miele to followup and call back.
We're not only totally disappointed with this product, but with Miele's customer service which is way below what could be expected as reasonable from a company that claims to sell at a premium level. When we first purchased the product, Miele sent a letter opening with "Dear Valued Customer" - honestly I have to say that this is not our experience....
Hi Michael, I'm sorry to hear about your experience and… Read more (+2 replies)
Do not buy! Terrible dryer - fan of Miele till now – This is actually a swap out and a slightly newer version of the machine I originally bought. Unfortunately it shows the very same fundamental design flaw. If you intend to dry bed linen, it will simply ball up every time, crumble them beyond belief leaving the ball damp in the middle. Essentially, you will have to constantly stop, untangle and… Read more
restart.
For clothes and towels it works perfectly.
Miele clearly have fundamental issues to address with these new dryers - the fact they have released them onto the market with such a (testable) flaw makes me wonder about Miele’s previously excellent reputation!
Hi Alex, I'm very sorry to hear about the troubles you are… Read more (+1 reply)
Absolute rubbish – We have had service technicians out three times with the same problem - an F66 error message. Nobody is able to fix the problem and we are left with a drier that does not dry our clothes and the sound of constant beeping to assault our ears. To make things worse, there are no Miele service technicians in our area meaning that we are having to call… Read more
Miele, then call an outside agency - of which there is just one - to come out and try and fix the problem. The wait time on a technician is generally close to a week meaning that I’m travelling into town with three young boys and using the drier in the laundromat. As a busy mum of three young (and messy boys), a nurse and the wife of a drive in drive out shift working husband, I bought this drier to alleviate some of the laundry pressure. The efficiency is hard to beat as the only electricity it uses is the amount requiring to power the incessant error message alarm.
Hi Emma, please accept our sincere apologies for the… Read more
One of my favourite dryers i have used – I can put anything in the dryer together cotton, nylon and it does dryer them perfectly, no crease, gentle on clothes,very quiet. very easy to use with a delay button should you wish to delay the dryer. Led Light. The filter is the best and easiest to clean, the air Freshener gives it the nice fresh scent and easy to fit. I cannot fault this dryer. Show details · 1
Miele TCE630WP Clothes Dryer – I've only used this dryer on two washes, but these are my first impressions. It was super easy to set up, however the first time I used it on the Normal Cottons setting was disappointing because the clothes came out damp. The next time I tried it with a full load on the Extra Dry setting and the clothes came out as they should. Dry. I was also… Read more · 1
pleasantly surprised that the two sheets included in the second load did not tangle and were fairly wrinkle free. Apparently this dryer has reverse tumbling although you can't see it because the door is occluded. Why would you even make a door you can't see through!
Pleasantly surprising was the smooth crispness of the t-shirts and other items which were much more wrinkle-free than any of my previous dryers. That means things could be folded and put away immediately - big timesaver.
The dryer is fairly quiet even with a full load. One of the things I like is that you can put a full 8kg (dry weight) of clothes in it. There was no fluff in the clothes and the filters seem to have caught fine particles that my previous dryer didn't. All in all I'm happy with the dryer so far. If it lasts as long as my last dryer (12+ years) I'll be even happier. This type of dryer is fairly new on the market so it hard to gauge its reliability. Miele is supposed to have a good reputation and I have a Miele dishwasher which has been trouble free since I bought it seven years ago.
Quality unsurpassed. 10 star efficiency rating! – Our first Miele purchase and very satisfied. Clothes come out beautifully dry and dust particles are collected by the filter. We did not realise how much dust particles are otherwise stuck inside the linen and clothes! No guilt in using it, as it is 10 star energy rating! Clothes are protected as it turns both ways and dries gently. … Read more
Laundry just becomes an enjoyable thing!
Definitely considering changing everything else to Miele later on!
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Good morning, We are very sorry to hear of your… Read more