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Mighty Ape
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selling out of stock items
Purchased an "in stock" graphics card but was then told they were holding the product until they could verify my details, I immediately sent through my drivers license to prove my identity and they cleared the order to send but then I received an email saying they couldn't as they were now out of stock (so they were never holding it for me).
No attempt was made by customer service to remedy the issue other than saying "apologies for any disappointment this causes" and no information was given on when the item would be back in stock.
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Awesome
I am extremely happy with the product and am so glad I purchased these. Excellent quality,very easy to use as well
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Ava RogersSouth East Queensland, QLD
- 4 reviews
- 2 likes
Awesome awesome
Easy purchase. Fast shipping. Can’t recommend more highly. Thank you so much for a seamless transaction. It’s very much appreciated
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- Verified customer
Amazing Site. Great product selection and fantastic customer service.
I have purchased from your site on a number of occasions. It has a great product selection, example animal crossing merchandise I can’t get in stores. Easy to use ordering system with seamless delivery. I definitely recommend your site to all my friends.
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Display NameSydney Surrounds, NSW
- Verified customer
Product took 6 weeks only to arrive broken!
"In-stock" product took 6 weeks to ship, and was broken on arrival!
I'm expected to ship back the faulty product before they'll send a replacement. Other companies i've had this experience with have immediately shipped a replacement once video/photo evidence was provided proving the product was defective, and provide free shipping for the customer to return the defective item (without having to wait for the return to finish to ship the replacement).
Mighty Ape didn't care that they'd already wasted two months of my time, and had zero intere...Read more
1 comment
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CarkmanYanchep
- 12 reviews
- 6 likes
Fast shipping to Australia
Fast Shipping to Australia.
Well priced and good range of stock.
quite surprised, usualy wary of online stores based outside of Australia but these guys don't dissapoint.
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JLSSouth East Queensland, QLD
- 2 reviews
- 2 likes
Great Pop Stand Bases
I ordered a pack of 10 Funko Pop Stand Bases. The whole process was easy, and the tracking information was excellent, with updates every step of the way. They arrived within the week. Great quality. Love the 'Mighty Ape' packaging! Will definately order again.
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Great books and service
The site was easy to navigate and I found some great books just by browsing. Then they arrived so promptly and were well packaged
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Garmin Fenix 5 plus
I bought a Garmin Fenix 5 plus from Mighty Ape. After googling for the watch, quite a number of websites came up as per normal. Mighty Ape, a NZ based business was a great price. I read the reviews and nothing but praise for this company. Also went on their website and saw pictures of their warehouse distribution centre, impressive and well organised was my impression. After ordering Sunday night, I knew it wouldn’t get actioned until Tuesday morning (due to Waitangi public holiday in NZ on the Monday). This information was provided up front by...Read more
Mighty Ape on the watch purchase page. After purchasing, I received an email straight away. I opted for normal delivery. On Tuesday morning received another email stating it had been actioned and I was able to track the watch movement delivery by NZ post and Australia Post. Received the watch Thursday lunchtime in Brisbane Australia! Wow! Super quick delivery. Will definitely be using these guys again, good old fashioned efficient company with excellent reviews and communication. Well done!Similar opinion? Write a review on ProductReview.com.au!
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GraemeSouth East Queensland, QLD
- 2 reviews
Ideal kitchen gadget
Purchased a pair of seafood shears which I found to be good quality and work really well when shelling mud crabs . Would recommend
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Move over Amazon
I was initially cautious, but found that my shopping experience was as good as I've ever had.Excellent communication, price and despatch.
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Paul and AnnSydney, NSW
- 2 reviews
Very Competitive Prices.
No problem finding the jigsaw I was looking for. Quality product, well packaged. Arrived safely and fast, despite Australia Post being swamped with deliveries owing to Covid. Great people to do business with and I wouldn't hesitate to purchase from them again and to recommend them. Range of products was much bigger than I thought.
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Danielnewcastle
- 2 reviews
Great service, very prompt
Was sent promptly and arrived as promised, kids love the new graphics card. Store was easy to use and find what I wanted.
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ChrisNortheast, VIC
- 2 reviews
David Bowie...Stationtostation 45th anniversary edition.
Easy to order; fast delivery; well packaged album. Definitely ordering with Mighty Ape again. Will recommend Mighty Ape to friends.
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Ian
- 2 reviews
Model Kits Purchased
It was easy finding what I wanted and the prices were most competitive for an Italeri Spitfire VI and Italian Special P-51 Mustang. Processing was a bit slow before they were sent, and Australia Post was a bit slow on their delivery, but that is their fault, not Mighty Ape. Italeri are good quality model kit, easy to build and accurate. Looking forward to making them up.
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KrisVictoria
- 2 reviews
Beautiful Bunny & Guinea toy
Was able to purchase the Bunny & Guinea wooden toy through Mighty Ape with no hassles. Arrived safely & promptly. Thank you my grand daughter will love it. Kris
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TezzaWide Bay-Burnett, QLD
Bonzer!
After collection, guidelines were followed. They were easy and simple, and upon our first cooking we were completely satisfied. Apart from cooking sea food, we cooked the chook and it was tender, juicy and had crispy skin. We love the Instant Vortex.
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ScottGreater Melbourne (Outer), VIC
- Verified customer
Quick and great communication
Easy to order. Faster than buying from Australia and they aren’t even in the country. Great product condition. No wear or issues
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Quick, Easy will Buy From Again
Cheapest price I've found for the product I was looking for. Posted the next day. Ordered from a few times now and every time has been hassle free. Correct products sent and packaged well. Cheap postage.
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Lousy and over priced
Charged $82.00 plus for a pre owned copy of Destroy All humans not interested in any further dealings.It was easy to get service but did not like results Works but still a preowned version
1 comment
Rachel M.Mighty Ape
Hi Robert, thanks for getting in touch, sorry to hear that! Unless you purchase from Marketplace we do not sell second-hand items at Mighty Ape. When you have a moment, would you mind contacting us a... Read more
t https://help.mightyape.co.nz/hc/en-nz/requests/new as we would love to look into this further for you. We look forward to hearing from you soon! :)Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
pmacasked
Why does the price including shipping go up from 54.90 to 67.00 when I go to purchase with PayPal?
3 answers
Probably because of fees
The fees for what? As these are not represented I am not purchasing from this site.
Rachel M.Mighty Ape
Hi there, Our delivery fees start at $5.90 to Australia and change based on the delivery options that you select. The payment method shouldn't change the price of the shipping fees on our site, so if you are still having issues with PayPal, please send us an email with photos so that we can have a look into this for you :) You can submit a request here: https://help.mightyape.com.au/hc/en-au/requests/new
You can also read more about our delivery fees here: https://help.mightyape.com.au/hc/en-au/articles/360001250636-Delivery-Fees
Haroon.Nasked
Can you cancel orders after they have dispatched ? and also when refunding do you refund on the debit card that the person has paid with?
No answers
Maniasked
Hey mighty ape! How long would you guys deliver to Melbourne?
2 answers
Ordered and shipped on the same day. Delivered 5 days later via Aus Post
Rachel M.Mighty Ape
Hi Mani, typical delivery timeframes to Melbourne around 3-6 days from the date of dispatch :)! We'll also quote a delivery estimate on the product page and during checkout for you too. As a result of COVID-19 we are seeing some small delays in some instances, but for the most part our estimate of 3-6 days is accurate.
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Rachel M.Mighty Ape
Hi! I am really sorry to hear that you received a damaged item! :( We do our best to ensure your items arrive on time and safely but it does not sound like this is the experience that you have had! Wh... Read more
en you have a moment would you mind contacting me directly at rachel.mackessack@mightyape.co.nz so that I can take a look into this for you as soon as possible? I look forward to hearing from you soon! :)