Mint Telecom

When I first joined with Mint Telecom in 2022 I had issues setting up my modem and connecting the internet, Micheal and Alexander were helping me via messenger at 6pm at night trying to help me set it up to which I was successfully able to do with their help! I was so impressed with the service especially being so late in the night. The communication is always amazing, I can not fault the team and the service.

Admittedly it's not a very high bar, but Mint Telecom have consistently provided service above and beyond any other provider I've ever used (and that includes all three major national players). Moving house? No problem. Intermittent outages? They get an NBN technician to my door within a week to fix it, with none of those interminable fault-finding scripts you get with other providers (you know the ones I'm talking about). They're competitively priced, they're local to Tasmania, they understand the peculiarities of our wonderful island state, and like a well trained butler, they just get things done without any fuss or bother.

Thank you mint, just fantastic to suit all our needs and does the job without a doubt! Connect great, the service has been nothing short of fantastic and they (mint) look after you like family.
After our move I received a text from Kelvin, to see if all was well, or if we needed their assistance.

Excellent product and fantastic customer service! Glad we made the change to Mint.
Highly recommend!

Does exactly what the sales person said it would do.

I switched over our home internet with them and found them absolutely brilliant to deal with. I highly recommend them as everything went smooth from sales right through to tech support.

Mint have been fantastic since our business joined them. Highly recommend Mint.

After 25 years with Telstra as a business customer I suffered all of the frustrations an association with that organisation could bring. Lengthy waits in phone queues, lack of action for account issues, language difficulties and generally poor support. The final straw was a constantly degrading internet speed on our fixed wireless service that nobody seemed to care about - constant calls to Telstra brought little or no response, or a hand-off saying "that's the best you can expect with fixed wireless".
The call to Mint was the best decision I

The product lives up to the promised speeds, and in my area it often exceeds the expected peak time speeds.
In particular I've not seen my download speeds drop below 90 Mbps and my uploads are often around the 32 Mbps even during peak hours.

Customer service is excellent. Their online chat via Facebook is particularly effective and responsive.

The best customer service and speed I have ever had no issues.