Mint Telecom

Mint Telecom

4.9

489 reviews · Statistics

PositivevsNegative
98% · 47910 · 2%
Adequate Speeds Yes (251) · No (3)
Value for Money
4.8 (257)
Transparency
4.9 (244)
Customer Service
4.9 (265)
All unlimited data plans
Australian customer support team
Skilled, helpful and friendly staff
See the Best Internet Service Providers in 2023 as rated by Australians on ProductReview.com.au.

Reviews

489 reviews
Jolie
Jolie North-West & West coast, TAS

Amazing service & amazing team!

NBN 25/5 (Basic+)
Uncle Mattie
Uncle Mattie North-West & West coast, TAS

Best internet service provider in Tasmania

NBN 50/20 (Standard)
Kim F.
Kim F. Hobart, TAS · 2 posts

Email, Notes, Roster.

NBN 50/20 (Standard)
Kath
Kath

Great All Round Service

NBN 50/20 (Standard)
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Kelvin
Kelvin Hobart, TAS

Perfect

NBN 25/5 (Basic+)
Erinn
Erinn Perth, WA

Great service

NBN 50/20 (Standard)

Switched over to Mint from our last provider and it’s been heaps faster and more reliable. Customer service is also 10/10 :)

Sammy H
Sammy H Greater Melbourne (Inner), VIC · 12 posts

Amazing Service

NBN 50/20 (Standard)

Very fast and reliable. i will choose them again Thanks a lot

Damian
Damian Hobart, TAS · 4 posts

Fantastic Company

NBN 50/20 (Standard)
Derek L.
Derek L.

Great local company

Mint Telecom
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Artemis
Artemis Hobart, TAS · 4 posts
 · Verified

What a breath of fresh air!

NBN 50/20 (Standard)
Kim F.
Kim F. Hobart, TAS · 2 posts

Mint telecom is nothing short of fantastic, great local service with a fantastic product, well done.

NBN 25/5 (Basic+)
  • Thumbnail
Nip
Nip Hobart, TAS · 2 posts

great product, Excellent service

NBN 100/40 (Fast+)
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Metchie
Metchie · 2 posts

Excellent

NBN 50/20 (Standard)

Very Good broadband plans. Customer service excellent and so nice that it is not corporate.

Peterchris R.
Peterchris R. Wide Bay-Burnett, QLD

Good old Aussie service

NBN 50/20 (Standard)
Jason Lennard
Jason Lennard AU · 6 posts

Great local company

NBN 50/20 (Standard)
Value for Money
Transparency
Customer Service

Questions & Answers

Petrolpump
Petrolpump ·  · Mint Telecom

I have a modem from vividwireless & wanted to know ifI could use it to set up the internet with mint. The internet I’m using is hopeless, it only works occasionally. I pay Telstra $62 a month & it keeps going up. judybowser@icloud.com

Mint Telecom
Mint Telecom · 

Hi,
If the modem is not locked and able to be updated with the new pppoe username and password details we supply then you can use.
You'd have to check with vivid if that is the case though, we can't tell.
Best to call through to us on 1300 58 64 68 during business hours and we can answer any and all questions for you.
Cheers
Michael

Craig W
Craig W · 

You can use any modem that is compatible with NBN.

Guest
Shaunna sparkles C.
Shaunna sparkles C. ·  · Mint Telecom

How do I sign up

Mint Telecom
Mint Telecom · 

Hi Shaunna,
Give us a call on 1300 58 64 68 during business hours. We have no wait times, so just call when you are free.
Cheers Michael

Guest
MichaelW
MichaelW ·  · Mint Telecom

which router would be supplied by Mint for HFC connection in Melbourne?

Mint Telecom
Mint Telecom · 

Hi Michael,
We don't supply modems or routers.
We would typically offer to sell a preconfigured Netcomm Wireless unit but due to covid impacts they currently have no stock in Australia.
When you call us we can provide recommendations on suitable units for your situation to purchase.
Cheers Michael

C Huynh
C Huynh · 

Hi Michael
I have a Netcomm in Sydney, I think it's best to ask Mint directly for the model they supply in Melbourne.
Cheers!

Guest

Get an answer from our members and Mint Telecom representatives

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Mint Telecom

Details

About Mint Telecom

  • All plans start off with a 6-month contract, with a month-to-month service and no lock-in contracts after this.
  • Every plan includes unlimited data, for added peace of mind that you won’t blow your budget.
  • Mint Telecom provides local customer service support from a team based in Hobart, Tasmania.

Mint Telecom services

Phone plans

The top Mint Telecom phone plans are:

  • Nude plan: At $69.95 monthly, it includes a working phone service, and calls to other Mint NBN customers.
  • Starter plan: For $74.95 monthly, this includes the features of the Nude plan plus the ability to make local calls to non-Mint NBN customers.
  • Ultimate plan: At $94.95 per month, this is the most premium popular plan. With this plan, customers can make local, national and mobile calls.

Internet - NBN Services

The three most popular Internet NBN services with customers are:

  • NBN25: with a basic evening speed minimum 15Mbps ($69.95 a month).
  • Unlimited NBN plan: with a standard plus evening minimum 30 Mbps ($79.95).
  • NBN100: with a basic evening speed minimum 60 Mbps ($89.95).

Small Business Phone Systems

A Hosted PBX solution lets you use the cloud to manage call flows and setup. SIP trunks can be plugged into a traditional phone system, with the added benefit of HD voice quality and lower call costs. Both of these options are advertised as part of the setup for Small Business Phone Systems.

Points of praise from Mint customers

  • It was a common experience of reviewers that Mint provides a reliable NBN service with no dropouts or disruptions to the service.
  • Customer service staff are excellent at assisting customers with setting up their new services. Customers who don’t regard themselves as tech savvy noted that this involved skill as well as patience.
  • Reviewers loved that customer service staff were based in Australia. Staff members were able to efficiently resolve issues, without double-handling or redirecting enquiries.
  • Staff at Mint Telecom were attentive, and made their customers feel valued with each interaction.
  • Staff respond promptly to customer questions or issues.
  • Mint Telecom's proactive approach was appreciated by customers. It included staff notifying customers about power outages before they occur, and recommending options to facilitate a speedier internet connection, for example by updating old modems.

Pricing and plan information in this Details section are accurate as at February 24th 2022.

Compare all Mint Telecom listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $79.95$69.95$89.95$99.95
Typical Evening Download Speed 30Mbps15Mbps60Mbps60Mbps
Max Upload Speed 20 Mbps5 Mbps20 Mbps40 Mbps
Service TypeNBNNBNNBNNBN
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
ContractSet PeriodSet PeriodSet PeriodSet Period
Data AllowanceUnlimitedUnlimitedUnlimitedCapped/Fixed
Max Download Speed 50 Mbps25 Mbps100 Mbps100 Mbps
Compare all Mint Telecom listings
Visit official website

Contact info for Mint Telecom

  • ABN: 53605822062

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