Mitsubishi Electric 442L French Door MR-LX442EX-GDS-A (Dark Silver)

I bought this fridge, on April 1st - and the joke was certainly on me! What a disappointing experience this has been, and continues to be. The fridge was delivered the next day - Appliances Online do get a thumbs up for that - but it was damaged. The lower back panel was smashed in. I don't know if Mitsubishi Electric, Appliances Online or the delivery guys were responsible for that, but it was extremely disappointing. I contacted Appliances Online. That was a very slow frustrating experience but eventually they organized for a replacement to be sent. Because that was the Thursday before Easter, it was another 5 days before the replacement was delivered.

The replacement fridge was then delivered - meaning another day of waiting for a delivery and not being able to refrigerate my food for two hours - and it has been an annoyance since day one. The left side door catches and makes a dreadful scraping noise every time I open it. The top edges of the doors did not line up and it didn't matter how many times I tried to adjust the feet, that made no difference to the alignment. The repair guy has now told me adjusting the feet makes no difference. So why does the instruction manual tell you to do it?!! The compressor often runs at full force, making an incredibly irritating noise, which goes on and on for hours at a time. On the mid setting, things in the fridge were nearly frozen. I turned that setting right down and still the fridge seems colder to me than it should be and clearly the compressor is running way faster and more often than should be necessary.

I contacted Mitsubishi Electric 9 days ago and the fridge was finally looked at today. Both of the fridge doors needed to be adjusted as neither were sitting in the right position. The top edge of the doors do actually line up now. Why were the doors not attached properly before the fridge was sold?! The rotating partition in the left door still isn't working properly. The repair guy now needs to order a part to fix that, then come back - so that will be yet another inconvenience. And I still don't know what is going on with the thermostat.

When you spend over $2000 on a fridge it should be in proper working order when you receive it!! This is not good enough Mitsubishi. Not good enough at all.