Mitsubishi MSZ-GE Series
Verified102 reviews
Ok when it worked but unreliable – The unit was okay when new however the indoor evaporator coil kept leaking. During the 5 year warranty period I replaced the coil 3 times! All under warranty luckily. However I am now out of warranty and it's starting to leak again so I will be installing a brand new system from another brand. Show details
In-depth reviews
Ideal unit for me!! – This unit is so fantastic. I had another unit for 11 years and it broke down about 3 years ago, never to run again. My sister and brother in law visited me from the States in March and simply couldn't believe I could live in Queensland with no air conditioning !! They called a young man who had installed some units around the area, he came out… Read more
about 2 hours later and installed the unit the next morning!!
We had to go out that afternoon and left the unit running. When we returned and switched the kettle on, the power blew out. Checked the mains, etc and then phoned the supplier who walked us through lots of trouble shooting. He phoned a friend and phoned back and had us check more things. By then it was after 7 and dark. He said "Well, I've run out of solutions" and I thought "Oh no, it's going to be WEEKS before we get this thing running". Then he said "I've got an electrician friend near you, I'll call him and get him to come over". And he was there in 15 minutes!! It turned out the problem wasn't mine, but the manufactured home village that I live in's power pole. But the electrician said "I doubt they are going to get anyone out very soon, so I'll just fix it". And he did. For no charge. And no extra charge from the air conditioning company!! Can't say enough about those good people!!! My sister and brother in law were shocked to the hilt with the whole process!! Said they'd never get such good service where they live!
Of course, the cyclone hit the next day and we didn't have any electricity for 3 days, but .....
The unit is really, really quiet. I have to look at the face of it to see if it's really on! It cools beautifully and heats up really fast. I often run it on 'dehumidify' as the temperature outside is fine, it's just the humidity that drives me crazy, plus I can leave the windows open on that setting. One night I was watching television in my flannel pj's with ugh boots, robe and two blankets on top of me. My nose was FREEZING!! I finally said "enough is enough. I'm going to turn that heater on" It only took about 15 minutes before I was shedding layers and my nose was running from being warm again!! Bliss, just bliss!!!
The remote is super-simple to use. The young man went through it with me and said "Don't bother with this button or that button, just use these two". So that's what I do!!! I think he must have been used to old people!!
The unit was installed where the other one was - in the living room. I close the front and back door plus the bathroom and the bedroom door (there are no other doors to close) and when the rest of my house gets cooled or heated, I open up the bedroom and bath. It then works on those areas for the evening. I live in a one bedroom manufactured home, so it's not that big anyway.
It doesn't seem to use much electricity. My power bill only went up by $18 the month my sister was here and it was running night and day the whole time.
I've had Mitsubishi's before in other houses and they have always been wonderful. They're my air of choice!!!
Excellent Little Unit – I have had the Mitsubishi Electric MSZ-GL25VGD Split system in my master bedroom. It has been in the room since early December 2016. I must say that over all I am very impressed with the unit. Economical as Mitsubishi claims, super quiet and it varies its speed accordingly to needs/ room temperature when it is switched on. I am very happy with the… Read more
unit, cooling quickly and then running in economy mode once it reaches the desired temperature I have set. I have set the unit to 23c and I have not missed a nights sleep throughout the summer. Price was great at $840 for the unit and I ended up paying $450 for instillation. I would highly recommend this air conditioner for the bedroom any time.
I will add to this review once I have had the unit for a year. Currently however, no regrets and this should be top of your list if you need a small unit to cool or heat a single room. Well worth the money. Key to any air conditioner is making sure once a month you clean the filters. Easy to take out and clean.
Works well and Cools/Heats the Room nicely – This unit is very Quite and warms and cools an average sized room well, it uses approx 1kwh to run as per my Power Meter Display, and is Cheaper than Gas to run in Winter for Heating. I love the cooling in Summer, soooooo nice :) It only took the Electrician around 1 - 2 hours to install. I have had this Unit going on for 1 year … Read more
"February", and have not had any problems or rattles with the Unit, it has been used most days.
The only dislike I have is for the Icons on the remote Control, I have a hard time telling which is for Cold and Which is for Heat, and have had to look on Youtube a few times to figure it out. " must be a common problem as there are a number of youtube videos to tell you what icon means what " they are poor representations of the Sun and a snowflake.
But even with the icon problem this is one of the most reliable and performing air conditioners, I have another Mitsubishi in another room and a Kelvinator the Mitubishi's are quieter and cool better.
Always buy an Inverter Unit as they are far cheaper to Run.
Positive reviews
Great Aircon unit – We've had our airconditioning unit for almost 3 years now and its been wonderful. We've had no issues with it at all. The heat and aircon work really well. The unit is sleek and looks great on our wall. I have no hesitation recommending this product. We bought both a 2.5 and 3.5kw units. Show details
wonderful – This air conditioning unit is very good and works well. It has a good remote control, and the display on the remote is easy to understand. Its cooling and heating are satisfactory. This is an air conditioner with superior performance. That's great. Silent effect is very good, no sound when you sleep at night, the cooling speed is fast, and the… Read more
room temperature quickly reaches the set temperature. I will not hesitate to recommend this product to any potential buyers.
Its good – So far it helps us in the winter but not as good as expected. Last summer we had trouble as it dont work it only gives fan and this was in the very hot day. We had to call the shop many times to get it fixed. And they did. Show details
Negative reviews
Terrible warranty service - do not buy!!!!!! – Mitsubishi have a shocking warranty service - lack there of! We purchased a 7.1kw AC Unit for a holiday home - never used the AC. They knocked back our warranty claim even though it was still under warranty!!! The exact wording from their decline - 'the time frame in which the claim was submitted from the initial instance of the water… Read more
tracking being found. If this was noted sooner, any damages and issues relating to this could have been mitigated and resolved sooner. I understand the reasons behind the delay in noting the issue, as discussed in our previous email threads.'
We advised them that no one knew about the water coming down the wall - we could not possibly lodge a claim sooner for something we didn't know about!
The whole experience dragged over 5 months and we took them to Office of Fair Trading.
If you want peace of mind for warranty purposes DO NOT purchase a Mitsubishi. I recommenced going with Fujitsu.
Very dissappointed!!!! Only lasted 2 years – - Cooling and heating was excellent - Unit was quiet - Unit was very easy to use However the air-con only lasted two years before it packed it in and now won't heat or cool. Operation Indicator lamp is now flashing which means I have to now pay someone to come and repair or replace the unit. Show details
Poor product – Installed 20/03/2012 product failed 27/12/2017. One would expect an appliance that cost $2300 would have a longer life span than 5 years and 9 months. Mitsubishi adverts TV will try and convince us that their products are best value for money.
As a follow up to this review, I've made contact with Mitsubishi on several occasions and I have… Read more
Recent reviews
cheap option in a budget – i was happy at first now that it already goes for 3 months a can say that does not meet my expectations , but was cheap compared to other the same power cooling , i think all that advancements of wifi , is just a waste of time just make it simple i wanna a air con that performs without problems not a mobile phone ' it makes loud cracking noises… Read more
look like it going fell apart , sometimes switch of coming a error code , stooped cooling like it did at first days the rest is a air con like so many others , i just had a service man called to service my aircon , it was installed leaking so it did not lasted , to fix it the cost was far more than the price of the unit , i just can say don't install that kinda of machines if you don't install it by yourself they charge you the world just to fix it in case of a leak, it is like buying a printer the machine is cheap but the ink out of reach
thank you
good – The cooling is very fast, just after a while, the whole room has been very good, and the whole is ok. Workmanship is very fine. Looked very strong. The noise is basically not, and it is very power-saving to use. When buying, you must buy the number of suitable rooms, otherwise the effect will not be very good. Air conditioning filter equipment is also very convenient to clean, a very good product. Show details
Excellent Machine 3 Inside units 2.2Kw and one 2.5Kw unit – This unit supplies air to 4 separate head units, (4 Bedrooms) Very quiet and very easy to use, The inside units I have are 3x MSZ-GE22VAD-A1 and 1 MSZ-GE25VAD-A1.I have used both cooling and heating, it's very quick at cooling or heating the rooms and I was surprised at the power bill when it came in, I was a bit worried that we would have a… Read more
massive bill but to my surprise it was so much less than expected, I would certainly recommend Mitsubishi Air conditioning for anyone wanting a good and economical to run unit for their home or business.
I also have 2 other different brand split systems, 1 x 8kw Panasonic I would rate at 4 stars and a 3.5kw Kelvinator I would rate this as a 3-star unit.
Find out how Mitsubishi MSZ-GE Series compares to other Split System Air Conditioners
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Relief From Summer Heat – We finally got this installed in our bedroom before last summer so we have now used it for two full summers. What pleasant relief to have proper air conditioning after putting up with fans in there. We made sure we got it done before the rush in spring and the installation was quick and painless. The machine itself has worked flawlessly and it… Read more
still gives me a small thrill to know I will sleep well no matter what the temperature. Very satisfied with the purchase and have no complaints of any kind. Perfect!.
We got two units and they are fantastic for both heating and cooling – We had our Mitsubishi aircon installed by an electrician. There is absolutely nothing negative to say about it. It cools well and heats well. The choice of airflow is fantastic so I can set it to low for low fan noise and high for higher performance. The basic settings such as hot/cold, temperature, fan speed and vane settings are easy and the timer function I haven't used yet. Show details
Very Quiet and Effective – Its hard to find the MSZ-GE series as its far better than the new GL series. I found the unit to be very quiet and effective for the size. Weatherworld in Melbourne do stock them if anyone is interested but not sure if they do sales of just the units. Show details
Very efficient and easy to use – I purchased this air conditioner a few years ago, and it's still going strong. It's been placed in a room that gets very hot in the summer, and has been great for getting the temperature down quickly and quietly. The remote accompanying the AC unit makes it a breeze to turn the temperature up and down, or to adjust other settings. Show details
Reasonably priced and efficient – I suspect this model has been discontinued. bought this during a sales clearance. it was excellent for one of our small master bedroom 4 x 3.5m. Not as noisy as one would expect. Still running strong. just clean your own filters and don't drop the remote ! prefer mitsubishi to panasonic due to horse power... Show details
Excellent value for money – I am very happy with this aircon. It cools my 3.2X3.2 bedroom very quickly and quietly. It was recommended to me by a old friend of mine who is very good at researching into electronics. I highly recommend this to anyone having small rooms. I am not sure about bigger rooms though, it might work well in those situations too. Show details
Great for cooling small areas – This unit is a little noisy especially if you're sitting underneath it watching TV, but once it reaches the desired temp all is quiet. We meant to get a much bigger capacity as our house is very open plan, but this one came and we didn't want to wait for the right one. It cools down the lounge room but doesn't reach much further. So you need to be… Read more
in front of it to cool off. It's really important to get the right unit for the area you want cooled. In hindsight we should have waited. We know next time! The control is easy to use. We use a gas heater in winter, I don't think this air con would have the capacity to heat the house effectively so we won't even try that function come winter. It is nice looking.
No heating and A/C is not ice cold - Mitsubishi Electric MSZ-GE25VA – I had one with the house and its a complete failure. Does not heat at all when I set it on heat mode and during a 29°C day A/C was horrible not really cold. I don't know if it's my machine personally or if it happens to everyone but I had a complete bad experience with this. Show details
Perfect for dismal whether – The heating and cooling of my AC is perfect. I try to usually keep it at 24 degrees but for those miserable days it works magic. It is quiet, depending on fan speed and the installation was brilliant. Easy to use and as my household is rather large, it can cool down 5+ rooms with ease. Show details
Find out how Mitsubishi MSZ-GE Series compares to other Split System Air Conditioners
Know better, choose better.
MITSUBISHI RECOMMENDED – Purchased in Nov. 2017 - Excellent cooling and heating - leaves the old Teco for dead. Its nice and quiet, easy to use. The installers were excellent. It's 45 c outside today and its no problem for the Mitsubishi. nice and cool inside. Very happy with Mitsubishi Split Air-con unit. . Show details
EXcellent split system, runs well and easy to use – We have had our split system for just over a year now and it is really good. Easy to use and keeps most of our house cool in summer. We have it in an open lounge kitchen/dining/lounge, it cools the whole area and also just reached the bedroom so at either end of the house. The bedrooms are just a bit far away to be cool enough, however we are now… Read more
getting the small versions of this installed into the bedrooms so at when we go to bed we will switch off the big one and turn on the bedrooms on really hot summer nights. We will be buying same brand again as we are very happy with it.
It's almost too efficient! – The installation guys said, "you can't go wrong with a Mitsubishi", but we kind of knew that as it was our 3rd one. We have 3 units throughout our entire house and we have found Mitsubishi to be top of the range. This new one is whisper quiet, it's energy rating is awesome and the remote is child's play to use. We find that we are running this one at 2 degrees warmer than we are used to as we get too cool Show details
Perfect chioce for my living area – Bought this unit from Harvey Norman to replace the unit in my living area that had broken down. Installation went smoothly and was a tidy job. Even though this unit is more powerful than the previous one, surprisingly the indoor unit is about the same size. It cools down the living area in no time and is extremely quiet. The remote is very easy to… Read more
use and love the timer function so the unit turns on a couple of hours before I get home. This is the second Mitsubishi Air Conditioner that I have bought and I very happy with it.
Perfect air con unit – This is a large unit and perfect for our lounge room area. We have an open area and wasn’t sure it would work but it is brilliant. It is quiet, economical and works very well. Timer works well and different fan options. Wish we’d bought these for our first units as well. Show details
So good for Canberra – Pretty cheap, (even with a professional install). Ideal for a large bedroom.Doesn't use excessive amounts of power. Nice and quiet when running heat or cooling. Goes nice and hot for winter, nice and cold for summer. The remote seems to think its turned the unit on, when it often hasn't. But considering cost, this is a good aircon. Show details
Great air conditioner. BEATS THE HEAT! – Cools and heats beautifully. Bought mainly for cooling but have occasionally used for heating too. Hardly hear the unit when it is operating. Our older one was a lot noisier. Got this one 9 months ago. Installation process wasn t as long as I expected ,and I soon learn to operate the functions on it. All in all, a breeze! Show details
LOVE IT – have one larger unit in the small living room for many years (7.5Kw), good for summer to cool down the whole house. but bedroom can get very warm some summer night, sleepless and sweat. Want to get a small unit for the bedroom, decided to get Mitsubishi brand smaller unit. no regretted, heating and cooling. Show details
How old is my MSZ-GE50VA. serial number 3003887? – Am very happy with its performance.Can you tell me when it was bought? I filled in the incorrect date of purchase as this stopped me from submitting if I left it blank. I have just bought a house and this air conditioner is installed in the lounge in Parnell, Auckland New Zealand. Show details
Fantastic in the summer – The unit is super quiet and reliable we could not do without it. The heating is also good but we only use to take the chill off. The remote is good but you have to stand directly in front to operate. The unit is vey efficient the unit runs most days in the summer. Show details
An efficient machine – Have only used it a few times but it heats up the room very efficiently. It was recommended by our (independent) air conditioner installer over the Panasonic inverter model that we had already picked out. Have not yet tested the cool setting. It's also quiet. Only negative... not the most attractive on the market. Show details
Great air con – I am absolutely happy with this air con, easy to operate, very quiet , easy installation , the remote also easy to operate, it also have quiet mode, you can barely hear any noise when you have this mode on , slightly more expensive compare to other brands but worth it Show details
Not that quiet – We too had the same problem as some previous previews. The unit is quiet at night with heating mode but sometimes there is cracking sound / intermittent vibration that keeps us awake at night. Haven't tried the cooling mode yet, will wait for summer and see how it goes. However we would not recommend this product to anyone else. Show details
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Hi Katie, Sorry to hear about your… Read more