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Mitsubishi SRK71ZEA has been discontinued and replaced by Mitsubishi MSZ-GE Series.
Mitsubishi SRK71ZEA
CamCentral Highlands and Goldfields, VIC
- 4 reviews
- 5 likes
Not even out of warranty
5 years and the pump condenser fan motor wore out, MHIAA won't honour the warranty said it landed on the shores on the 1/1/15 and it's burnt itself out on the 2/5/20
Be very careful of these units. 1000 big ones to repair and the unit was 3k originally.
Purchased in August 2015 at The Good Guys for A$2,800.00.
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The reviewer stated that an incentive was offered for this review
Not ImpressedPerth
I expected MORE from Mitsubishi Heavy Industries.
I did quite a bit of research before buying the SRK71ZEA-S1. I had been told Mitsubishi Electric is crap, but the MHI is the way to go as the 2 companies are different. I refuse to buy cheap crap just to save money, I will go without if I cant afford the good stuff, and from my research MHI is quite good, up there with the top air conditioners. To my surprise after 5 years the unit tripped the breaker, after resetting the breaker it still didn't work. I decided to clean the indoor unit thoroughly, even removing the indoor fan to clean. Crossing...Read more
all my fingers and toes, powered the unit back up and turned it on, IT WORKED. Summer ended about a month or 2 later, so the unit stayed off until the following summer. Half way through this summer, the unit has died again, woke up at 2am in the heat to a dead air conditioner. I went outside to check the breaker, it was tripped, so I switched the breaker back on, and restarted the air conditioner. After a few minutes it came up with the fault code for a power issue, RUN Light ON and TIMER Light FLASHING 6 times. I have have been told its quite a common problem that its a faulty power board and fan motor, around $800 plus fitting. Apparently the MHI units are susceptible to power supply issues, blackouts and power surges cause these units to prematurely FAIL. I am quite disappointed with this unit, but considering the cost of a brand new different brand with installation costs, there is an argument to have this unit repaired.Similar opinion? Write a review on ProductReview.com.au!
Blair
- 10 reviews
- 5 likes
AMAZING
Cheap to purchase and install. It
Looks great, is super efficient, has an easy to use remote and instruction manual is very easy to follow. In summer it is only on auto st 25 degrees and winter max 19 as it is so efficient it does its job really easily!!
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Find out how Mitsubishi SRK71ZEA compares to other Split System Air Conditioners
Know better, choose better.
BarbieWynyard
- 3 reviews
- 1 like
The best air conditioner I have ever had.
The heat pump I have at present is the fourth Mitsubishi air conditioner over a period of thirty years, due to
moving house a number of times. I have never had any trouble with them, they have all been very quiet. quick and easy to operate. No repairs have had to be carried out on any of the four units.
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- Verified purchase
SRK71ZEA-S1
Bought this machine in January 2010 and until April 2016 worked a treat, we use it for both heating and cooling and it's our only source for both. We purchased an additional unit in May 2010 for another property which had very occasional use. Both units failed within a couple of weeks of each other both displaying a fault with the external fan. The recommended repairers fronted up and pulled it apart and declared the board and motor need replacing, they had no test instruments such as that mentioned on the Mitsubishi web site. I didn't accept t...Read more
heir appraisal particularly with the $1020 price tag so I replaced the fuse (not straight forward) and gave it a go, the fan rotated for about 30 seconds then the fuse gave way, that suggested that a replacement motor was all that was required and at $480 that wasn't cheap, but the conditioner hasn't faulted after 3 weeks. Unfortunately, Mitsubishi will not supply bits to the novice and their retailers I reckon slap on a hefty profit. We do like the machine which is why I persevered. Now have to go through it again with the other one.Similar opinion? Write a review on ProductReview.com.au!
nbmollerAU
- 38 reviews
- 42 likes
Reliable, quiet, does the job well
I purchased this model as a replacement for my 14yo Panasonic. The unit is clearly well made, its air throw is exceptional,. Its quiet and economical. Handles Queensland humidity with ease. I had a choice between another Panasonic, which i couldn't complain about, but this unit had more features, exceptional pulldown speed
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A load of crap. Wouldn't buy Mitsubishi again.
Purchased our unit in 2010. Our unit was just short of 6 years old when it stopped working. Last year we didn't even use it as our summer was not hot. The previous years hardly used as we live in southern Victoria - not a huge demand. This was an absolute waste of money, over $2,500. We have been told motor has burnt out and needs replacing along with a new board. Looking at over $600 just for replacement parts plus labour to install. How can a motor burn out that has hardly been used? It would have been lucky to have been turned on 20 times in...Read more
6 years. Called Mitsubishi who said "sorry, nothing we can do it's out of warranty." Heavy duty what a load of rubbish, has barely been used. Mitsubishi, I agree with other reviewers wouldn't even give you 1 star. Your product appears faulty, you take no responsibility and you customer service appalling. Anyone thinking of purchasing anything Mitsubishi think again. Don't make the same mistake we did.Similar opinion? Write a review on ProductReview.com.au!
Garthydont do facebook,,
- 2 reviews
- 4 likes
I made a mistake , i bought a mitsubishi
My home is fully insulated and pitched roof . always 10 degs cooler than outside , so I don't use the AC split very often ,, 2007 I bought the unit , 2010 total breakdown , typically fan motor and PCBs fried due to drop in revs and over heating of boards , so I was told , agents repairman argued with company rep for awhile in my living room that THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM"...... c/ rep agreed to replace all parts required by repairman, 2015 unit didn't work , called same repairman who tested unit and reported to me ,"s...Read more
ame problem" so, WHEN YOU TAKE INTO ACCOUNT THAT THE LAST 5 SUMMERS HAVE BEEN MILD , all in all the unit was turned on approx. 30 times over 8 years { WHICH CAN BE HALVED TO 4 SUMMERS ONLY } and when I contacted the company was FOBBED off and told " ITS OUT OF WARRANTY " go away . so I wouldn't even tick one star if I could ,, JUST REMEMBER THAT MITSUBISHI MADE THE JAP ZERO IN WW2 AND THEY ARE STILL SHOOTING US PEOPLE DOWN ..... CRAP COMPANY CRAP PRODUCT ...COST ME $2000-00 TO HAVE IT RIPPED OUT AND A NEW ONE PUT IN ,,, AND IT AINT NO "HEAVY INDUSTRIES" ONE EITHER ..Similar opinion? Write a review on ProductReview.com.au!
Miss KezzGreater Melbourne (Outer), VIC
- 19 reviews
- 14 likes
What a load of rubbish both the unit and the service received
I have owned one of the 7kw split system air conditioners for 5 years and 3 weeks. Last year it broke down in the peak of summer requiring the mother board and outdoor fan to be replaced, this at 3 years old! At the time I was not impressed by either the unit or the service I received. I initially called Mitsubishi last year asking what could possibly be wrong and was advised then that it would cost me a call out fee of $200 to establish this. Frustrated I called a local air conditioning specialist who was so honest that over the phone he advis...Read more
ed me to call back and double check that I was not under warranty. I did call back and surprise....I was under warranty even though at my initial call you had all my details and could clearly have known this you would happily have taken my money. Fast forward to this week where yet again the unit has stopped working 3 weeks after my warranty has expired. Exasperated I called and explained the entire scenario to three separate people as I was continually put through to wrong areas. While I can appreciate that my warranty has lapsed by 3 weeks and I have explained how the unit was only 5 years old you cannot see fit to have someone attend to look at this without hitting me up $200 attendance fee ONLY with the charge to increase from there. When I spoke to your office today for the last plea for help I was spoken to like I was a child wished a good day and hung up on. This behaviour on all accounts is so far from acceptable. As a long time Mitsubishi advocate I now have no faith in either your product or service and would definitely not recommend your products to any potential buyers. I did tell you that I would take this to social media, you laughed at me and hung up on me. Looks like I got the last laugh.1 comment
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Find out how Mitsubishi SRK71ZEA compares to other Split System Air Conditioners
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sjbrewySouth East Queensland, QLD
- 3 reviews
- 9 likes
Mitsubishi Heavy Industries SRK71EA-S
I also have one of these Mitsubishi aircons and its only about 8/9 yrs. old and only got used about a week a year, so not worn out at all and today I put it on for the first time this year and it lasted about 2/3 hours and stopped working and flicked the circuit breaker off and has a burnt smell in outside unit, so looks like its gone out in a big way, its not the fan as it still goes around, smell comes form around the PCB's.
My other smaller aircons I got put in at the same time are Fujitsu's and are fine and get used more as they're bedroom...Read more
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Linda
- 4 reviews
- 6 likes
Expected it to last more than 8 years!
For the 3k I originally paid for my 8kw MHI SRK 80zea system i expected it to last longer than 8 years - the outdoor fan motor failed. Cost to repair over 900.00 quoted. Outrageous considering I live in a mild coastal area and it gets only light to medium use, and also I bought a size larger to easily cope with the size of room so it did not struggle. would not buy MHI again due to lack of longevity.
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red7489AU
- 13 reviews
- 6 likes
No regrets. Works like a dream even after 5 years later.
I have never regretted getting this air conditioner as it has worked as I expected. It is quite capable to cool and heating my lounge which wider than it is deeper with it is wide flow design. Everything is easy about this unit. The remote is easy to use and the filters are easy to remove and clean. The filter cover is easy to manoeuvre unlike some of the other units out there.
It handles the extremes of the weather quite easily from 45 degree days to minus 5. It is quiet inside and the outside unit is pretty quiet too. It is easy to remove and clean the filter. The remote is quite easy to use too.
4 comments
back up service is very bad. Think of another A/C. If it works OK that is good but if it does not than be very very carefull.
can you comment more on the backup service problem?
My customers would be happy to give me 100% positive feedback on back up service as i have a 24 hour response time.
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JacesSydney
Pretty quick to cool the room
I bought this ac for my office building behind my house and it is wonderful. Instantly cools off my room so I am not sweating while trying to do paperwork. If you are looking to cool a room I recommend this ac no problem. Works great for me in the summer!
cool air
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Ya Old MateGreater Melbourne (Metropolitan), VIC
- 16 reviews
- 5 likes
Died after 9 years
Did a lot of research before buying this unit, decided to go with Mitsubishi Heavy Industries, not to be confused by Mitsubishi Electrics which I believe make inferior units from various professional opinions.
**Update**
After just on 9 years it has decided to stop working. The PCB has fried and most likely the DC condenser fan. I've been quoted over $1000 to repair it and there's no guarantee that it will last too much longer. The air conditioning bloke said that 10 years is about all you get out of a unit anyway.
Quiet and cools really well even on economy setting, nice asthetic design, remote is very easy to use.
none to mention
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wennieBrady1960AU
- 6 reviews
- 5 likes
My Dream machine to keep me cool, supreme
This unit is amazing!!! Truly, I'm wrapped. I turn it on and instantly I'll feel it, all the boiling heat, fades, diminishes in seconds. I'm so lucky, it takes no time at all to cool the whole room, the whole house and the whole family down. There's nothing worse than sticky Queensland heat. It gets you down, makes everyone irritable, so I thank all the people at Mitsubishi, for my air conditioner. I thank them once again; for its cool solution.
Reliable, price reasonable, great warranty
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Find out how Mitsubishi SRK71ZEA compares to other Split System Air Conditioners
Know better, choose better.
kompsjGreater Melbourne (Metropolitan), VIC
- 10 reviews
- 5 likes
Excellent
I am an installer and this is by far the best permium brand at the moment on the market. I have had zero failure rate on these now for around 5-6 years.
Awesome unit.
The indoor unit has a metalic paint finish on it which seems to pick up the colors on the wall surrounding and blends it nicely. Sooo quiet and cheap to run. This is what I installed in my lounge room.
Love installing these units. Everything just fits like a glove.
3 comments
You may be an installer but if you have had a problem you would not say because you are an installer, A very biased PRO. i have had a MHIAA installed and back up service is very poor.
why?
Actually, The last thing I want to do is install a problematic unit where I need to go around Melbourne performing free service work. I give a 5year warranty on my work. I still have a .01% failure ... Read more
rate with mist heavy industries. Only had 1 fail I over 12 years that I have been doing them and that was due to physical damage in transit. That is why I highly recommend them. Like anything, when commissioned correctly they are awesome. I am in Melb. 0417 209 552.Similar opinion? Write a review on ProductReview.com.au!
Excellent
Without appearing biased I sell and install numerous brands of A/cons Mitsubishi HEAVY Industries has really done their homework on this unit I can confidently sell one of these and know that I will have a VERY HAPPY customer in fact I have sold units to neigbours of first customer and worked my way down the street!! Just make sure you use a reputable installation company and do not go on price alone
Quietest unit on the market inside and out lots of features easy to use remote
Non to mention
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jimbo82AU
- 2 reviews
Excellent
Great product and I would recommend it to anyone looking for a reverse cycle split, you are certainly getting a top quality product. I feel that MHI have really achieved the numbers listed in the tech specs whereas some other brands leave me wondering...
Easy to install, very energy efficient with great features. Very fast to warm up too, much quicker than anything else I have installed. Very quiet too, we only use ultra low or low fan speed as this is plenty.
None really, maybe looks a little bit dated now to me but my wife likes it so 5 stars still!
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Jockmac
- 9 reviews
Excellent
I am an air con installer and have had one of these units(3 years now) in my own lounge 65 Sq Meters does it easily . air director up/down left/ right disperses air very well. Have installed a few in the last couple of weeks and the customers are "wrapped" with the unit . Better finish than Fujitsu and price is Much lower. Mitsubishi Heavy industries is also a good company to deal with from the service side so the Service Guys look after customers well too..
Nice unit works well heat and cool very quiet ..probably quietest on the market and t...Read more
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carltonwig
- 2 reviews
Excellent
this is a replacment unit (the old one died for the last time)(email air).It does pay to do your homework & have it installed professionally.Very important keep the filters clean,this is very easy on this unit.Overall a great purchase
extremly quiet,efficient & neat.it's so quiet I didn't even releise it was on overnight untill i woke up in a cosy warm house.
nothing at this stage
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Questions & Answers
Chrisasked
My air con keeps saying it has a timer set but it doesn't and it will not work. Any help
2 answers
Hi Chris . I am not a technician, but if you look up your manual in the faults section there will be an answer to this ,, also i would check that the timer is NOT set to any date in the future ...BUT Remember this , i would never , repeat never contact the arseoles at the company . utter pigs and no manners were shown to me .. GOOGLE might just be a help as well ,, best of luck ..Graham..
if wlan adapter is installed timer did not work
Julieasked
Why do the model numbers differ at the different suppliers?
2 answers
Hi Julie , Well they differ sometimes due to the programmers method of listing their products at the various suppliers, such as Reece don't use the same program as Tradelink etc ,, , also deflection of any bad opinions on a particular model ... Irrespective of the product which ever it may be , the company stinks and their staff stink as well ,, eg,, un helpful ,, un reasonable ,, rude ,, etc etc etc . so if you want to deal with them , go right ahead , but you have my views on how my problem was handled . out of ten >>>> MINUS TEN ...... "TELL SOMEONE WHO CARES" is not attending to the question in my book . another thought for you to ponder is that their way of handling must come from the top , as a copy of this goes to the top floor of the business ,, and I have not had any representation call me as yet .. and don't think I will . regards Graham..
Sorry Graham
I didn't read you review
I did ring someone today who explained the SRK models are superior to the DXK models
Details
| Category | Split System Air Conditioners |
|---|---|
| Release date | Nov 2006 |
| Replaced by | Mitsubishi MSZ-GE Series |
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Miss Kezz
Just as a footnote - I have now had installed a brand new LG 7kw unit and it is amazing. So much more powerful than my old Mitsubishi unit and unbelievably quieter. Oh and FYI my old Mitsubishi now resides in the tip.