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Mixbook

Mixbook

3.0 from 19 reviews

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Reviews

Review distribution

5 star
8
4 star
1
3 star
0
2 star
3
1 star
7

Jess

JessGreater Melbourne (Outer), VIC

Incredible!

published

This was the first time I had ever ordered a photo book online and it's difficult to describe how incredibly happy I am with this Mixbook product. Simply put: IT IS AMAZING!! I created my wedding album (and was floored with how many options they offered and how easy it was to edit the book online) and got it shipped to Australia. I was so scared of losing my money and never getting the book but it safely arrived 1 and a half weeks later! The quality is incredible, the photos are not grainy or blurry in any way. I particularly loved how the pages were thick like cardboard (I picked the lay-flat option) and that I could put a title on the spine. I am so SO in love with this album and will DEFINITELY be ordering another one soon!!

Product Quality
Shipping
Return Claim MadeNo

Better than expected

published

I put three holiday albums together and the quality was so much better then expected. Only thing I would like to see is the option of putting text on the spines

Return Claim MadeNo

Lilly

LillyMetropolitan Adelaide, SA

  • 4 reviews
  • Verified customer

Poor Quality Book even with professional photos

published

I got some professional photos taken of my family and wanted them made into a nice book. I've used a few companies and thought I'd give Mixbook a try
The software was easy to use, price ok. But when the book arrived I was very disappointed. The photos were 4K quality, large files, but the book came out very grainy. When I contacted Mixbook about it they were unable to give me a clear answer as to why - but I think they compress the files. They offered to reprint but said it would turn out the same. It is definitely NOT photo quality printing. More like Snapfish quality, which is ok if thats what you are expecting, but they advertise more than that. I won't be using them again.

Product Quality
Return Claim MadeYes
Lenny

LennyMelbourne

  • 3 reviews

good quality! great application!

published

i did my daughters first photo album and now working on my sons 1st year album. I'm actually surprised at all the bad reviews, out of all the photo book applications i found this one had the best designs and is simple and easy to use and was very happy with the quality of the book. I'll be using mix-book for lots of my other photo books.


Marg14

Marg14MELBOURNE

  • 9 reviews
  • 4 likes

Beautiful photo book

published

Have used other photo book companies and find Mixbook has better quality printing and colour. The process of uploading was a bit slow and I had to be careful the photos were cropped and comments within their guide lines. Used the templates and easily adjusted some of them to suit my photos. I found the instructions easy to use. It does take time and patience, but if you read all the instructions and look at the faq’s you will have a good result. Pictures are sharp and colour true. A little pricey but use their discount coupon.
I paid extra for express postage and the book arrived quickly. Funny it was mailed from Brunswick, Vic


  • Verified customer

Third time lucky

published

As the title says...
The first had print marks on several pages and the second was out of order. The third was Ok - not perfect but we would have been happy with this as a first print as we got it as a good opening offer and the imperfections were only obvious as we scrutinised it.
On a positive note the online software for setting up the book was excellent. It is easy to use, has loads of options and produces a very professional finish.
Unless it was at an excellent price, not a gift and not needed in a particular time frame - I would not use them again.
They need to start proof reading their books.


Horrible!

published

Most horrific company. Horrible customer service and just a horrible experience. I had to re create my book 5 times and in the end it still failed and no one helped me.


Just wasted an hour of my life

published

I spent an hour trying to upload photos from my Google photos account to create a photo album for my baby's first year, it all seems simple enough however after waiting ages for pages to load I can't access all photos in my google photos account that I am after, just some of the folders? (If its possible, its not all obvious or intuitive)
Extremely frustrating. I will be looking to find another application to create my photo albums.


Crawford

CrawfordMelbourne

Very poor colours and quality

published

Tried mixbook and paid in US dollars. Package arrived e-parcel domestic from Melbourne, so printing must have been done locally.
Really unhappy with colour representation. We used quality Canon kit with photos through Lightroom. The book arrived with pages stuck together and colours were shocking. $17US for postage thinking it’s overseas ex US and a domestic parcel arrives from 20km away In Melbourne???

Morna

Morna

  • 2 reviews

I'm loving my photo book!

published

I was a bit concerned after reading some bad reviews but I have to say that the book is awesome! The pictures look exactly the way they were and the quality is good, I'll definitely order more, very happy customer.


notruly

notrulyAustralia

  • 19 reviews
  • 24 likes
  • Verified customer

So disappointed

published

If I could give them 0 - I would!

published

Please be aware of the delays and prices. Very misleading and unprofessional company. No customer care or acknowledgments that the product has been delayed and not even printed after 8 days or placing the order.
After lodging a complaint with 3 different people- the response is always the same and no alternative solutions have been provided. I will never buy anything from their website unless I can wait for a month (because they also can't confirm the shipping time even though you ordered through express post).

Very disappointing and angry!


Easily Pleased, but.....

Easily Pleased, but.....AU

  • 8 reviews
  • 12 likes

Good Company .....until they are not

published

Tweed Caz

Tweed CazNew South Wales

  • 4 reviews
  • Verified customer

Very Happy with My Book

published

It was the first time I used Mixbook and because it was for my grandsons 18th birthday I wanted it to be special. It was just that in every way. The print and quality of the book was fantastic and the delivery was way before the eta which was a bonus because I was so worried it would miss his birthday . I will be using Mixbook again for all my grandchildren. The only down side was the cost of the extra pages, I thought were a little expensive almost $3.00 per page and I had 51 pages in my album. I didn't mind paying the extra postage for express as it had to come to Australia and time was running out. All in all very happy.


Merralyn Miserable

Merralyn MiserableEttalong Beach

  • 4 reviews
  • Verified customer

Photo book - excellent service

published

Beware, misleading pricing

published

Disappointing

published

Brilliant service

published

We received our photobook within a few days of ordering. It was so quick and efficient and the clarity of the pictures is incredible. We are delighted. Thank you.


sherri

sherriVic, 3802

  • 154 reviews
  • 68 likes

Excellent service & product

published

Questions & Answers

heidi caws

heidi cawsasked

How long does it take to get a book delivered?

No answers

Itsakat

Itsakatasked

I've noticed that a lot of the photo books start at 19 pages and then you add on. Does any one know if they ever have specials starting with more pages without having to pay extra for each page? I'm need to create a book but require approximately 50 pages.

3 answers
sherri
sherri

I haven't made an album with them so don't know. (I made cards). But if I were you, I would ask them via email. I had queries and I found they always answered quickly and exactly about what I had asked-none of this form response. Just ask if they ever have offers for books with differing numbers of standard pages etc and outline the sort you mean. You never know, if they don't, it may give them ideas for new promotions.

notruly
notruly

Unfortunately not, you need to add pages on. I needed a 78 page book and I had to add the pages, I couldn't find any which had more pages already included in the price, I went through about 30 of their template books and they all had the same amount of pages.

Hamlinator
Hamlinator

The different photo books vary in initial size starting from 19 pages and up. The base price listed on the website is for a 20 page book and if you want to make a bigger book, the pages above 20 will come at an extra cost. However, Mixbook always seems to be running great promotions and it's pretty easy to find one to get you up to 50% off the whole book. I've seen other sites that give you a discount off the base price but not the extra pages (or the extra pages are discounted at a much lower rate). If you're making a book of 50 or more pages, the final discounted price is often as good or better than some other sites.


Loris

Lorisasked

do you post to Australia, and if so what is delivery time?

2 answers
sherri
sherri

They do post to Aust but it isn't cheap. It took my cards about 2-3 weeks to arrive from the time I ordered.

Hamlinator
Hamlinator

Some of their products, especially books, are printed locally in Australia and they have very reasonable shipping charges. Some are printed in and shipped from the United States. You'll see the shipping charges are much higher -- you can usually figure out pretty easily which ones are printed locally and which are printed and shipped internationally.


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CategoryPhoto Printing Services and Online Shops

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