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MKC Repairs

MKC Repairs

3.3 from 113 reviews

Reviews

3.3

113 reviews
5
(61)
4
(2)
3
(1)
2
(4)
1
(45)
  • Customer Service
    3.1 (16)
  • Job Satisfaction
    2.0 (8)
  • Product Quality
    2.8 (17)
  • Return Claim MadeYes (6) · No (13)
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Bee

Bee

  • 2 reviews

Scammer (They are not part of MKC group) and Downright DISGUSTING Service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBurwood East
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Screen cracked shortly after being repaired

published
Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationShop 19/147 Elizabeth street Melbourne
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Mary and Steve

Mary and SteveGreater Melbourne (Metropolitan), VIC

  • 3 reviews

iPhone battery replacement only worked for 4 months

published

I payed MKC Repairs to replace my iPhone 6 battery as they were much cheaper than Apple and it worked fine for 4 months then the battery rapidly lost ability to hold a charge for more than an hour of use. I rang MKC and explained this but as they only offer a three month warranty they would not replace my battery without me buying another from them. I would not recommend them for iPhone battery replacement.

Return Claim MadeYes
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Brian

BrianGreater Melbourne (Metropolitan), VIC

Brandon Park

published
Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBrandon Park
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professional and competitive repair store

published

I had a iPad Pro broken screen and MacBook Pro broken ssd, amt electronics fixed my iPad in less than 30 minutes and replaced my MacBook Pro ssd in the same day. very friendly people and competitive prices. highly recommend them.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store Locationamt electronics
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Terrible experience to purchase this company’s business

published

Terrible experience to deal with this company. I purchased mkc repair Brandon park Business on July 2019. After settlement only after 1 week sales figure drop more than half from $8000. Make sure write everything what he told you down on the contract before make payment. I am happy to share my story with you.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
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RITZ

RITZGreater Melbourne (Inner), VIC

Unprofessional

published

The skinny chinese/Vietnamese or whatever girl on the front was so rude and her face is always like a bulldog. They are so unprofessional. couldnt get my issue fixed when i knew what it was and didn't tell them because i wanted to test them. Bloody FOOLS

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationElizabeth street
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Dann

DannGreater Melbourne (Inner), VIC

  • 2 reviews

Terrible Quality iPad Pro Screen Replacement

published

Terrible quality screen, not as bright or as many pixels, light leakage around edges of display, much thicker than Apple screen (makes TouchID useless as sensor is deeper inside due to thickness) & screen has significant movement around edges as was not properly attached.

Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationElizabeth Street
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Great service at a great price.

published

Very competitive price, super quick and easy. My touch screen wasn not working, went into MKC and they fixed my iPhone 6 in less than thirty minutes. I went to their store located on Elizabeth street.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationElizabeth street in the CBD
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Nothappy

NothappyGreater Melbourne (Outer), VIC

What is the definition of repair

published

Took phone in after water damage. Took 3 weeks before ready. Picked up and next day noticed camera flash LED not working. After paying $129 they want another $90 because it is not covered under warranty.
Didn't I pay for a repair?

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationHighpoint (Now closed) Elizabeth St Melb
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Fixed my screen broke my 6 months old phone.

published

Brought my S9+ to these guys fixed the screen ok but speaker wouldn't work brought it back they said nothing wrong with it. In the end the guy said he would put my broken screen back on and throw my money at my face.Absolute disgace.. Stay away from these dodgy operators!!

Return Claim MadeNo
Chon

ChonGreater Melbourne (Outer), VIC

Unprofessional

published

Unprofessional and making prices up and they go! And they stuffed the screen protector has bubbles and isnt protecting any thing!! Then didnt wanna give my money back! Then said an hour try 2.5hrs! As for the screen repair time will see... oh and he put a pink plate around my purple phone!!!! Ridiculous!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrandon Park
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Quick and easy and works well

published

I had Smashed and completely broken the screen and brought it in and was fixed in 45 mins. Also checked for water damage etc. for free and cleaned up the back

Customer Service
Product Quality
Return Claim MadeNo
Store LocationElizabeth street
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Hans

HansGreater Melbourne (Outer), VIC

  • 2 reviews

Fixed the screen, BUT broke much MORE.

published

I took my iPad 4 to MKC repairs, it had a cracked screen, not very broken but there were visible crack on the bottom left corner. They replaced the screen within 40 minutes, and it looked great! BUT, over the next few days I started getting ghost touches. They must've nicked the digitzer, and didn't even bother to tell me. I've been using it less and less for months. Now, less than a year on my iPad is completely unusable. The screen glitches, it senses touches when you're not even touching the screen. Would not recommend their service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrandon Park
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this is perfect

published

I went to this shop in the morning, i dont need any booking, they just fix my phone in 45mins fast ever service.

Customer Service
Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Physical Shops

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Kieran

KieranGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Great service

published

The staff at the maribrynong store were super friendly and had a great knowledge of the products we bought in. Great customer service and really good pricing as we bought in numerous items

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMaribrynong
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The reviewer stated that an incentive was offered for this review

Buyer Beware .

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationMkc Brandon Park
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Screen repair !!

published

I just needed to get my phone screen repaired because I’ve been meaning to for a while - found this little spot with great prices. The repair was efficient and effective work in under 20 minutes. Clean repair with no flaws - very impressed !! Highly recommend :)

Customer Service
Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

BarbaraMowat

BarbaraMowatSouthwest, VIC

Repair cracked iPhone screen

published

I was recommended MKC repairs by my son and daughter in law who have used their service. I was very impressed with their customer service. Staff were friendly and helpful.
They suggested a tempered glass screen protector rather than plastic. Phone was repaired in time stated and all is working well. I also got a new case as part of the price.
Very happy!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationElizabeth Street
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Rachel

RachelGreater Melbourne (Metropolitan), VIC

Ok customer service. Bad product

published
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