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Mobile Mate

Mobile Mate

4.9 from 755 reviews

See the Best Online Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
709
4 star
19
3 star
3
2 star
8
1 star
16

Reasonable price, excellent product range and speedy delivery

published

I recently bought a silicone cover for my Samsung Galaxy A20 from Mobile Mate, and I was really impressed with the price, product range and speedy delivery.

I was looking for an Australian company to buy a cover from, and local stores had very little choice of colour and style. Mobile Mate has the largest range of covers for Samsung A20s that I found online. Their prices are very reasonable and comparable to buying locally, even including postage! I ordered my cover after midday on a Thursday, and it was waiting in the letterbox for me when I got home from work on Friday! Such speedy processing and dispatch is fantastic and rarely found.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Bec M.

Bec M.Greater Melbourne (Metropolitan), VIC

  • 9 reviews

Speedy Delivery, Quality Product

published

The delivery of my order was unbelievably quick, the product is of good quality and it fits perfectly, which is difficult to find for my 2 year old phone. Very happy with the whole process and highly recommend using them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Howl Huxley

Howl HuxleyVictoria

  • 4 reviews

Quickly, easily, and politely resolved my ordering mistake.

published

Mobile Mate made what could have been an annoying ordering mistake very easy to deal with. Ordering was easy, the range was pretty good, and the new case looks great and arrived quickly - great experience!

Product Quality
Shipping
Warranty Claim MadeNo
Emma S

Emma SMetropolitan Adelaide, SA

  • 13 reviews
  • 4 likes

Fast service, good products

published

Ordered covers for two less popular smartphone models. Arrived really quickly (2 days), fit both phones perfectly, including holes in exact right spot for buttons and camera, and were good quality construction. Would definitely order from here again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

  • Verified customer

EXCELLENT Service! Quick & Easy

published

I ordered some accesories including stylus pen for my samsung note8 in the weekend. goods arrived in 2 days with life tracking from australian post. Very satisfied customer. Goods is authentic as described.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung note 8 stylus pen
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Bill G

Bill G

  • 2 reviews

Great service

published

Ordered two phone covers and two screen protectors. Arrived in three days. Great service. Web site was easy to use and dedcriptions accurate. Would reccomend this company for your next purchase.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

I ordered a tablet cover after visiting 5 shops in town who were out of stock on my size requirement

published

I ordered from Mobile-mate Monday, paid using BSB bank transfer, my order was delivered at 8.15 am on the Wednesday
Best service from beginning to end
I have no hesitation in recommending Mobile-mate's service to anyone

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Tablet cover
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Kezza

KezzaSydney, NSW

Fantastic! !!!!

published

I ordered my phone charger yesterday and it arrived early this morning. What a fantastic service you have provided. All done online and it was so easy . Your descriptions of each item is accurate and easy to follow. Your expertise is fantastic. Job well done.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Blossom

Blossom

  • 2 reviews

Lovely surprise

published

Ordered 2 iPhone covers on the 27th July, products were delivered today 30thJuly. Great quality products, fabulous colours, excellent customer service and express delivery. What more could you want. Joyleen Litherland

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great Product

published

EXTREMELY fast dispatching of order and VERY prompt express delivery to rural SA. Highly recommend Mobile Mate. Would use Mobile Mate again with out any hesitation. Repeat buyer from this web site.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

PeeTee

PeeTeeGreater Melbourne (Metropolitan), VIC

Never Again

published

The Mount Gambier store used non genuine parts and my home button repair lasted 2 days. It cost me $100 plus a new phone as Apple would not now go near it. Repeated attempts for warranty never been answered.

Product Quality
Product PurchasedPhone Repair

DeltaBega

DeltaBegaCanberra 2600, ACT

  • 12 reviews
  • 12 likes
  • Verified customer

Buyer Beware - only a 90 day warranty

published

I bought a "Premium Slim Synthetic Leather Flip Case with Stand" for iPad Air 2. It fell apart after 148 days - less than 5 months.

I wrote to them explaining the situation and including photos of the problem. They replied with a " We don't need to do anything as the warranty is only for 90 days". Signed, [name removed].

They say on their website 100% guarantee.

Please be warned.

This is an unscrupulous company.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers

delivered as advertised. very happy.

published

The product, ordering, delivery were all as advertised on the website - ie accurate. Trouble-free ordering and order delivery. I will use these people again. Admittedly only a phone case, but when you order online you don't want hiccups, even with small things.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Tony

TonyNarrabundah 2604, ACT

Great Service and good range of products.

published

I ordered a leather case for my Nokia 8. Within 3 days it arrived, the product appears to be well made and fits the phone exactly. Great service. Not the first product I have bought from Mobile Mate and will continue to deal with them as the occasion arises.

Warranty Claim MadeNo

Lee

LeePerth, WA

Recommended, fast delivery and exactly as ordered.

published

I ordered some genuine accessories for my phone on Thursday evening, they arrived to WA by Monday! How is this even possible? Great products and service and easy check out.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Knighty

KnightyNorth-West & West coast, TAS

  • 23 reviews
  • Verified customer

PERFECT IN EVERY WAY

published

Thoroughly recommend this company. Had the pleasure of purchasing some items and their service is nothing short of amazing. Wonderful products, very competitive prices, express delivery and if you ask a question about a product, my email was answered in under an hour so why shop anywhere else for their products. Australian company so keeping our business here is a big plus. I will be singing their praises to as many people as I can. Thank you Mobile Mate, I will definitely be a return customer.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Vesa

VesaSouth East Queensland, QLD

  • 4 reviews
  • 5 likes

Excellent and fast delivery, AU based

published

The item was shipped from Melbourne and arrived within two days. So many other shops claim to be Australia based, but in fact they are overseas. The Nokia 7.1 flip cover is as described on the website.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Patrick

PatrickGreater Melbourne (Outer), VIC

Good service

published

Needed a replacement S-pen for my Note 8. Samsung were pretty much useless so I ordered from Mobile Mate on a Thursday evening and it was here on Tuesday morning.

Well done.

Return Claim MadeNo
Warranty Claim MadeNo

Great Service

published

With the choices offered it was easy to find exactly what I needed and purchase it.
Appreciated the quick response when I had difficulty with postal service.


Excellent service

published

Extremely satisfied with the fast service and quality of the product. That's why I keep coming back to Mobile Mate. Thanks guys.


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Questions & Answers

Boipuso M.

Boipuso M.asked

Can i view your smartphones and accessories in my emails [email address removed]?

No answers

Jimmy

Jimmyasked

can i buy a note 3 battery and how long is delivery time?
Live in Mill Park 3082 vic

No answers

FarhatC40

FarhatC40asked

I've been trying to get my hands on a genuine Note 4 battery for a while now. But its been really difficult to get a hold of them in Australia. Does anyone here who has bought a samsung battery from these know for sure that they're genuine/ would recommend them? Also, anyone know what happens if the battery is faulty what can be done?
Thanks

1 answer
Jasper
Jasper

Sorry I can't help you with this question, as I bought only a cover for my tablet. Hope someone can help you.


Get an answer from our members

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