Mobile Mate

I purchased x2 usb-A to usb-c phone chargers , cost $43.70 , inclusive of delivery. It advertised they were genuine samsung charger cords which was the only reason I purchased them. They were not genuine samsung charger cords. They were crappy and do not charge my phone efficiently. I went to go the samsung store that week and purchased a genuine cord from there. Show details

Excellent service, Website easy to navigate, order arrived following day & was exactly what i wanted & was as shown on the Website, impressive! Show details

Wow that was excellent service, great products & super-fast delivery, thank you

Pixel 9 pro phone case – Very fast service fantastic phone cover great service thank you Show details

I Am still waiting for the items to be delivered!!! – Rated 1 out of 5 stars I Am still waiting for the items to be delivered!!! Where are they? Will they be delivered before Christmas? If I have to collect them from a transport company; will I be reimbursed for my time? NOTE... If the items are not delivered before December the 20th 2024 I will be demanding a full refund. This is applicable under… Read more

consumer state law and it's guidelines.

16-12-2024 After reading your response all I can state is WHAT A LOAD OF CRAP!!! There were two people all day there on Wednesday. No one knocked on the door or pressed the buzzer. And even if it/she/he had of just knocked the dog would have barked. I will also add that there is more than enough room to park a Prime mover on the driveway. As your contractor wants to deliver in stealth mode; I suggest you get an honest contractor.

Date of experience: 09 December 2024

Reply from Mobile-Mate Dear Ron,

We are sorry to hear that you have not received your order yet.

According to your individual tracking number, Australia Post attempted to deliver your parcel on Wednesday 11th December. Unfortunately no one was home to accept the delivery and no authorisation was provided by yourself allowing the courier to leave your parcel in a safe place therefore it was taken to CLIFFORD GARDENS POST SHOP awaiting collection.

Please do not hesitate to contact us if you require further information.

Kind regards mobile-mate customer support

Dishonest Advertisement- cheap quality product delivered- Over Priced – I wrote for a pink heavy duty case/cover in website search bar. Which gave me a list of about a dozen, I chose a pink case that was Listed "Defender" & "shock proof" In the Case Title description. Giving any purchaser the impression that it was of heavy duty quality. Especially the price of the Case, lead me to believe I was buying a comparative… Read more

level of quality. I paid top dollar for a screen protector, and on top I also paid a high price for delivery, of an envelope size feather weight parcel. Delivered 35 minutes’ drive away. And the case that arrived was a cheap hard plastic made in China phone case. I could have gotten for less than $5 and half the price of what I paid for you for delivery.

Cheap cases and sent wrong case – Ordered two cases, one was good the other for a completely different phone. Emailed them, it was all my fault and they didn't take blame for sending wrong phone. Very poor service Buy else where Cases feel really cheap as well Show details

Fast and efficient service, with great product range very satisfied with my phone cover. Thank you Mobile Mate team Show details

Received the product I ordered in good time. Happy with purchase. Show details

The tablet case is just what I wanted – Samsung Galaxy tab S9 ultra case fits perfectly. It's made specifically for this tablet. It has place for stylus pen etc. Great price, great decision. Show details

Ticks all the boxes – Mobile Mate had the phone case that I wanted. The price was good. Ordering was easy and the case arrived within two days. The service was great - What more could I ask for? Show details

Excellent – Thank mobile mate for your incredible service - I purchased this cover for my ipad yesterday afternoon and it arrived at 945am this morning. There’s not many places you can get such quality customer service from :) The iPad cover is perfect to transform my tablet to a mini laptop! Thanks you

Great service and delivery time – Thank you for your super speedy ordering and extra fast shipping of the phone case that I ordered yesterday afternoon, it was at my P.O.Box this morning. I am seriously impressed. I am blown away at your super quick service and very quick delivery to Central Victoria via Auspost. Thank you for your promptness and your awesome service. Cheers Greg Andrews Show details

Samsung A33 wallet combined phonecover – Most amazing company to deal with, super fast delivery and in perfect condition. Samsung A33 wallet combined phone case, love it so much. Show details

Excellent product and lightning speed delivery to NT – Order placed on Friday and received in NT on Tuesday, lightning speed for a delivery here. Goods are high quality and very reasonably priced as is postage. Highly recommend. Show details

OUTSTANDING SERVICE – I ordered a mobile phone cover in Queensland yesterday and it arrived today from Victoria. Literally less than 24 hours. I couldn't believe it. Very happy with the ordering and despatch service. The price and quality is great too. I've jumped on line again to order a cover for hubby's phone, plus another one for myself as a spare! Highly recommend these guys. Show details

Samsung charger – Ordered a Samsung charger which didn't work. So I contacted Mobile Mate and they were extremely helpful and sent me a new one that day. Great customer service, will definitely deal with them again in the future

Poor Instructions – I purchased a iPad case which also had a keyboard with it. Good service. I received it in a couple of days. The only problem was the instructions on how to set the keyboard up for bluetooth connection. The poorly translated from Chinese to English instructions were for a different keyboard. I eventually got it connected after a lot of guess work. The correct instructions should be included. Show details

Best service – Honestly best service I have ever seen for online shopping, recommend to ever one I can, james Show details

Perfect pixel 6a cover – Perfect right from ordering through to fast delivery and excellent quality in the product. Fits phone perfectly and even maximises feel and accessibility of the side buttons. Show details

Description and photos different to item – The iPad cover was different to online description I was left out of pocket for 2 postages as I returned it Show details

Great customer service – Smooth transaction, great price and extra quick delivery, thanks so much Show details

Excellent service – Ordering was very simple, and I could not believe how quickly it arrived. Thank you. Show details

Mobile screen protector – Mobile Mate is a great local Australian store. I researched the internet for a while before in search of the specific products suiting my needs. I needed a screen protector for a vintage phone and they had it. I ordered it online along with another protector for the rear of the phone. The shipping costs were quite expensive but justifiable. I got… Read more

the products in 2 business days. Unfortunately the screen protector was broken. When I approached Mobile Mate about it, they asked for supporting photos and after quality check offered to send the product again free from all charges including shipping. I got the product in the mail intact in a week's time. That was an amazing outcome.

Absolutely remarkable quick servie – Very easy to find the products excellent service highly recommended Mobile Mates Show details

Perfect, great colour & quality – On line store was very easy to navigate. Just type in your type of phone case & it took you straight there. Quality seems very good & well made. Perfect. Plenty of styles to choose from too. Show details