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MoneyGram

MoneyGram

2.8 from 97 reviews

See the Best Money Transfer Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
37
4 star
6
3 star
4
2 star
1
1 star
49

Nicole Wheeler

Nicole WheelerGreater Melbourne (Outer), VIC

  • Verified customer

Great way to send money to family and friends

published

Was a great way to send money to family and friends really would use this portal again and tell family and friends to use this system as well so very happy with the service

Transparency
Rates and Fees
Timeliness

Dorraine

DorraineGreater Melbourne (Outer), VIC

SCAM!!

published

Moneygram in Knox Wantirna. I sent money to Philippines (BDO)same name same account and didn’t went thru.I tried to sent online Moneygram and straight away it went thru.when I try to refund it they charge me for the fees. I didn’t get my full amount.its a scam!

Transparency
Rates and Fees
Timeliness

Tex Mex

Tex Mex

  • 12 reviews
  • 15 likes

Was quick, safe and good service

published

I used this as a test to see if I could find something better than Western Union. I decided to take advantage of the 3 free transfers offer on their site as the exchange rate for Thai Baht was better than Western Union on the day.

I used POLI and was not charged a fee. It was ready within minutes but being paranoid I called them and was answered in a few minutes to someone who communicated well to explain that it was ready for pickup.

My sister picked it up from the Thai government bank which was very close to her in Bangkok (many available) and the lady who served her told her these guys seemed ok. Will use another 2 times and see how it goes.

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Timeliness
Tim

TimVictoria

Judge and Jury

published

Shameem S.

Shameem S.South East Queensland, QLD

PERFECT

published

Very ideal for sending money home. Easy for my parents to receive money. 24/7 availability makes it easier for me. The attendants at the 7/11 are very helpful and knowledgeable.

Transparency
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Timeliness

Esmond O.

Esmond O.Queensland

  • 2 reviews

This service is the best

published

I used this service recently after a long time and I was very satisfied with the results. It is very easy to use, there are hoops to jump through. When you ring the support staff they are willing and very helpful.

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Timeliness

Joe V.

Joe V.South East Queensland, QLD

Don’t Use Money Gram

published

On the 23 of August I made 3 money transfers with Money Gram totalling thousands of dollars because they are advertising a $1 flat fees for online transfers. So they took the money out of my account, then for no reason they cancelled all the transfers. After being on the phone for 1 hour I was told that yes they were all cancelled and it would take up to 10 working days to get my money back. However if I wanted to send more money I could go to a Money Gram agent in person and pay their high fees. False advertising and a scam. Don’t use Money Gram.

Transparency
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Timeliness

Good but tonga dont have street name and numbers.

published

Just the questions for providing address for Tonga that I mentioned above. Otherwise all is good. But just incase a new customer like me stuck with sending and go to another company. For sending money to Tonga. Should be just Fullname and name of village or town or suburb and ph number

1 comment
MissTonga
MissTonga

I like it how I receivean email notifying me when the money is picked up by the receiver


Natalie

NatalieSouth East Queensland, QLD

  • Verified customer

Sending Money Overseas

published

I love MoneyGram at 7/11 servos, sending money to family overseas, is instant. I've been using MoneyGram for years, it's hassle free. Would like to receive emails, regarding promotional deals Eg Nil or $5 transfer fees.

Transparency
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Timeliness
Cherie

CherieGreater Melbourne (Outer), VIC

  • 2 reviews

Quick and Easy

published

Always using moneygram at 7-Eleven kiosk so quick and reliable. Sending money to my family international is so easy they recieves the money in minutes without any hassle. Thank you MONEYGRAM

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Timeliness

The reviewer stated that an incentive was offered for this review


Neville Gatdner

Neville GatdnerGreater Melbourne (Outer), VIC

  • Verified customer

Very reliable, safe, secure, speedy and efficient service to send money around the world!!

published

I have used the MoneyGram service at my local 7-Eleven kiosk on several occasions, and have never experienced any difficulties when sending money internationally. I have found it to be a very reliable, secure and efficient way to send money in a timely manner. I have found the staff at 7-Eleven store to be very helpful and efficient when processing the MoneyGram documentation. More importantly, the recipient has received all money’s sent on time!!

August 24th 2019 Update: Very convenient. Always reliable and speedy process

After using MoneyGram several times at my local 7-Eleven Kiosk I found it very easy and secure way to send money internationally, The7-Eleven Staff are very helpful when offering assistance.

Transparency
Rates and Fees
Timeliness
1 comment
Neville Gatdner
Neville Gatdner

MoneyGram is an efficient and reliable way of sending money both locally and overseas.


Satisfied Sandy

Satisfied SandySouth East Queensland, QLD

First time I have used moneygram and it was so efficient - just great!

published

I used the moneygram facility at 7/11 Maroochy. My first time. The Service Station Attendant helped throughout and was excellent! Recipient got money next day no problem. Would highly recommend.


Albert

AlbertGreater Melbourne (Metropolitan), VIC

Terrible Customer Service

published

They held my money for more than 1 week (until today). Everyday I called to follow up, was told it will be ready 24-48 hr. Customer Service we're like robots.


Not Happy

published

tried to send money to friend in US. he could not get the money . I checked with money gram and I was told they would not forward the money because there were scammers in the area. they are very quick to take the money out off your account. Will take 3 to 12 days for the refund feels like I've been scammed. will not use or promote this service

Transparency

Horrible

published

Horrible service!!
My receiver instead of cash got a cheque which didn’t clear for days
Disappointed it was suppose to be instant cash
The website isn’t even updated with the current locations offering the service! They are wrong addresses on their site for the recommended site of pickup

A better way

published

For many years I sent money overseas through a bank because I didn't trust other ways. It always cost $70 which came out of the amount sent- support for a poor family in another country. I decided to take the risk and try Monry Gram because the fees for my amounts were only $16 and . For three years now this has been a successful way to transfer money quarterly. I am satisfied with the security of this method. No problems so far.


tom

tomGreater Melbourne (Inner), VIC

Wish I had known about this service years ago.

published

Great service. Only discovered yesterday. Kills Western Union - lower fees, better exchange rates.
Wish I had discovered this service when it was first set up.
Looking forward to more pick up outlets being established in the Philippines but fine as it is now.


So easy. Staff so helpful. Thankyou.

published

Wonderful service. Great way to transfer money in a hurry overseas. Thanks would highly recommend. Also didn’t charge me for transfer as my first transaction. Great service. Easy to set up account too.

Transparency

The reviewer stated that an incentive was offered for this review


Josua

JosuaSydney, NSW

  • 2 reviews
  • 1 like

Waiver

published

I thibk MoneyGram is cool however just a bit expensive.

However I miss the promotion of paying $0 when sending money overseas. If this could be done at least once a month for those who often use it on a weekly basis.

Thanks Money Gram.

Transparency

Excellent service about time Australia had a 24hour service

published

I was completely happy..
simple and easy to use.my fist transfer was easy. And was happy. I helped my friend overseas. The experience was not difficult at all.
Fast transfer thanks 7/11

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Questions & Answers

Ron

Ronasked

Tell me how I can collect on MoneyGram Ref.227859 or Ref 21120559 sender Ronald Charles Carter 28 Watts Road Safety WA Australia 6169 Bay
Receiver Putu Dinda Sulan Raraswati Address JL Pahlawan Gg No 5 Tabanan Indonesia
One MoneyGram has been collected. One could not be collected because the receiver's name had been changed on the document. Can you verify the name of receiver on both documents. The receiver and I tried to collect the money in Bali but were told there was a problem with the document. I have been extensively communicated with the local agent and phoning 1800049087 but they don't understand there are two MoneyGrams.

No answers

Sala I.

Sala I.asked

I send money yesterday by bpay but I can not track. It says no records of data.

No answers

Grabba T.

Grabba T.asked

How many time per month I’m permitted to collect money at money gram?

No answers

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Details

CategoryMoney Transfer Services

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