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Moochies

Moochies

3.8 from 306 reviews

See the Best Jewellery Shops & Brands in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
171
4 star
37
3 star
18
2 star
12
1 star
68

Adrian K.

Adrian K.

  • 2 reviews
  • 3 likes

I really think it's rubbish the gps is just crap way out of where it says u are to where you actually are

published

Love it with the tracking bit and turning it off during school hours daughter loves being able to get in contact with me anytime and the safety part is very good to

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies

Question about GPS tracking ability

published

does the gps tracking offer an exact location? Need information about the gps tracking ability on this watch, does it offer exact location or broad area location? The Spacetalk watch gives a general area location but you cannot tell the exact location - such as street name etc. would the moochies watch provide more specific location details?

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Moochies
MoochiesMoochies
Tania

TaniaSouth East Queensland, QLD

Happy customer

published

Extremely satisfied, kids love them and super fast delivery. It was very easy to set up, and the app is easy to use also. Gives us peace of mind and kids love sending voicemails and messages to their trusted contacts

Product Quality
Return Claim MadeNo
1 comment
Moochies
MoochiesMoochies

Hi Tania! Thank you so much for your review! We are so happy to hear that you are delighted with your Moochies! Please do not ever hesitate to email us with any queries that you may have! :) Remember, we are always here to help! :) - Moochies Team

Bruna B

Bruna BGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

It is a great watch

published

I bought this for our son who just turned 11 and isn't quite ready to have a mobile phone. It is great for when he rides to the park on his own and needs to contact us. It gives him some security if he was in trouble and gives him responsibility also.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies

Perfect gift

published

Great value, exactly what I ordered, my son loves it and feels safe now when out by himself, I can keep an eye on where he is, it's perfect for him and us

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Moochies
MoochiesMoochies

Morgs

MorgsPerth, WA

  • 2 reviews
  • 5 likes

Peace of mine

published

The watch gives us peace of mind knowing that my daughter is in close contact and can be monitored.
I absolutely love the after sales support, great work guys thank you keep it up.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
1 comment
Moochies
MoochiesMoochies

Belen

BelenSydney, NSW

My son love it!!!

published

Thank you for this amazing smart watch!! My son is so happy and I feel more secure with him having it. I really like the app is very simple to use I totally recommend it to all parents that have the same worries as me

Product Quality
Shipping
1 comment
Moochies
MoochiesMoochies

The reviewer stated that an incentive was offered for this review


Nikki

NikkiSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Great watch best decision ever

published

I bought my daughters moochie watch 12 months ago we love it the monthly bill is cheap we know where she is and she messaged us before she leaves the house and messages us when she gets to school she walks to school u wont regret buying this product

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies
Anita

AnitaSydney, NSW

This is more than what I expected!

published

Andrew in the care team was absolutely amazing at guiding me through activating my sons watch, we are 100% satisfied with our purchase happy with the amount spent and quality is on point!

Product Quality
Shipping
Warranty Claim MadeNo
1 comment
Moochies
MoochiesMoochies
Paul M

Paul MGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Great product

published

Great product, have not had it very long but it seems to be of high quality.
Pricing was extremely competitive.
Occasionally the GPS tracking is off, however this may be due to network coverage and not the device. Really have not had any issues with the watch.
Hopefully in future models the battery life can be improved, however this seems to be common theme with devices nowadays.
Really enjoying the watch and all of its great features.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies

Sarrem

Sarrem

  • 2 reviews
  • 1 like

Customer assistance

published

Andrew was so helpful and responded to my questions in such a prompt and efficient manner. He had provided me with confidence in their products and I cant wait to make my purchase

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Moochies
MoochiesMoochies

Catalina

CatalinaGreater Melbourne (Metropolitan), VIC

Excellent customer service!

published

Stephanie was an excellent customer service representative and assisted to the best of her ability when we had technical issues with the watch.
Service time and response time were also excellent!

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Moochies
MoochiesMoochies

Robyn J

Robyn JGreater Melbourne (Metropolitan), VIC

Great Customer Service!

published

The customer service team at Moochies are fantastic! Exequiel was great in responding to my email in regards to some setting up issues with our Moochies watch. Quick to respond & very easy & accurate instructions to resolve the issues we had! Thanks Exequiel!

Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Moochies
MoochiesMoochies

Hi Robyn! Thank you so much for your review! We are so happy to hear that you are delighted with the service! Please do not ever hesitate to email us with any more queries that you may have! :) Remember, we are always here to help! :) - Moochies Team


Awesome Customer Service!!!

published

We had a few speed humps trying to set our new watch up but Queenie had the quickest response Ive ever seen I had a problem at 1.30am I didnt expect a response but she was all over it immediately now thats customer service!!! Thank you so much it has been a pleasure dealing with Moochies :)

1 comment
Moochies
MoochiesMoochies
Jess C

Jess CSouthern and Hills, SA

Prompt service

published

Service and feedback from Lavinia was quick and helpful, no problems what so ever. Very pleasant and great communication. The watch itself was ok, but quiet bulky for a childs arm.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies
Emilie Jane

Emilie JaneIllawarra, NSW

My son loves his watch!

published

My son loves his watch he always has it with him.
Simply set out easy for young children to use.
Wish the camera was better but it is a watch not a camera.

Had 1 issue but thanks to Stephanie it was sorted quickly and easily and is back in working order.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Moochies
MoochiesMoochies

Jessica W.

Jessica W.Perth, WA

Basic but works

published

Had a few bumps on the road but we got there in the end. Chloe was fantastic at her dispute resolution.
The watch works for messaging and calls. Basic details for GPS definitely needs updating.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies

Hi Jessica! Thank you so much for your review. We appreciate your feedback and this has been passed to the team for improvement. Many thanks! - Moochies Team


karen smith

karen smith

  • 3 reviews
  • 2 likes

Great customer service

published

Thankyou to Lavinia for your wonderful customer service, she was able to help solve my watch problem .Lavinia was always very prompt to reply . Thanks so much Lavinia for all your help and support.
Karen

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Moochies
MoochiesMoochies

Hi Karen! Thank you so much for your review! We are so happy to hear that you are delighted with the service! Please do not ever hesitate to email us with any more queries that you may have! :) Remember, we are always here to help! :) - Moochies Team


Kathryn Josevski

Kathryn JosevskiSydney Surrounds, NSW

  • 2 reviews
  • 1 like

Prompt, friendly service!

published

Very impressed with my children’s Moochies! I’ve also being very impressed with the efficient email responses to any issues or queries! A big thank you to Allih for your helpful, efficient and friendly service!!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Moochies
MoochiesMoochies

Lyd

LydGreater Melbourne (Metropolitan), VIC

Excellent Customer Service

published

Was Super happy with the email responses, for a company with no phone line, all my queries were answered very promptly and professionally. Thank you Exequiel for all your patience and assistance. look forward to receiving the watch.

Return Claim MadeNo
1 comment
Moochies
MoochiesMoochies

Hi Lyd! Thank you so much for your review! We are so happy to hear that you are delighted with the service! Please do not ever hesitate to email us with any more queries that you may have! :) Remember, we are always here to help! :) - Moochies Team


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Questions & Answers

Batool

Batoolasked

I haven't received any answers to my queries

No answers

Batool

Batoolasked

What is the monthly sim plus cost?

No answers

Batool

Batoolasked

I plan to use this for my child with autism and need to know that the alarm can be set with message notifications such as alarms for toilet, drink water, desk work etc. also is there an alarm vibrate option? How much will the sim plan cost and lastly does it come with a screen protector?

No answers

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