1,822 reviews
Fantastic personalised cards for every occassion – Been sending Moonpig cards for years now, love them, so do the recipients. Great quality cards, prompt on time delivery everytime. Do yourself a favour, you won't buy retail cards again. Thankyou Moonpig Show reply
Bought a card in Australian from Australia and was charged a transfer fee… contacted Moonpig and the Ai kept going around and around .NO person to say why this happened..
The Postage options are not helpful, the postage said $2.70 but when I paid I was actually charge $12.80 tracked. Immediately contacted Moonpig to be told once payment is made it can’t be changed. You should have the cheapest option available as the default and then be able to change it. The postage has cost more than the card
The idea is fabulous in theory but if you want say a 70th birthday card for a female with the option to add a photo they show you about 200 cards where only about 6 have what you are looking for!! It takes some time to look through them all. If you do find what you are looking for they do come out really well. Its just incredibly time consuming for some particular cards. The website definitely needs to improve. Show details
Reviews with attachments
Fantastic and fast service! I used my Santa pics to make cards for family last year! Will def be doing same this year! Love Moonpig! Show reply
See Video! First time used from Uk to New Zealand, hasn't arrived, birthday on 29th August
I've been using Moonpig for my special cards for years now. I can always find an appropriate format. I especially love the large format with mulitple photos for milestone birthdays of my mates. And I love that the card can be printed locally and sent directly to my friends in various far flung cities so you are not reliant on the postal system… Read more · 1
of your country and can be delivered more quickly. Being able to create a draft is also great as I can get input and collaboration from friends who will be signing a large card at an upcoming 80th birthday celebration in Sydney.
Was looking for a special card for my son who was celebrating a milestone 18th Birthday, and I'm so glad I came across Moonpig Australia. I ordered the card on Monday afternoon and received it today via express post. Wow, what amazing service. The card itself is fantastic, and I couldn't be happier with the personal touch of adding my own… Read more · 1
photos and wording. It turned out even better than I hoped. Thank you so much Moonpig. I'll definitely be returning in the future. Highly recommend!
The cards are amazing! I love the quality and love that you can make different sizes in most styles. The friends and family that have received my cards are so happy with them being personalized. Show reply
Great personalised cards for all occasions; both good-quality physical cards, and also e-Cards. The features and ease of arranging one's own photographs into Moonpig's various templates couldn't be easier. We were also particularly impressed with Moonpig's turnaround speed - we were running late for a birthday in the UK (we are based in Australia… Read more · 1
ourselves) and with only a couple of days to spare our card arrived perfectly on time. Highly recommended!
The wrong card was sent to my daughter … disappointing that she didn’t get a card on her birthday. Moonpig offered to resend a card which would have arrived too late so I asked to be refunded … I thought it would be a nice gesture to send a card as well but no not possible. My first time using moonpig- I won’t use them again.
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I’ve been using the Moonpig Australia app for six months. I have purchased a variety of Birthday, Anniversary and Thank You cards. I have uploaded photos for some of these and had cards sent to me and to other recipients. I found the app easy to use, the service fast and the quality of the cards excellent. Everyone who has received the cards has been full of praise. Show reply
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I usually use Moonpig Australia for my family in Australia at least a couple times a year for various family members (I'm in the uk) and had no problems. But his year I ordered a gift that I think was genuinely mislabeled. Because it was "perishable" Moonpig wouldn't take it as a return which is fair enough - but it felt like a kick in the teeth… Read more
when they just outright refused even a voucher or an alternative gift to send just because I didn't read the ingredients list.
Would you say this clearly states "liquorice"?
I know a few quid a year means nothing to them in the long run but loyal customer lost unfortunately.
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Absolutely terrible customer service. Once they know you have issues they say they contact you & they never do. Steer clear. Go somewhere else. 2 cards - 4 weeks of back n forth. No reaokution& no undamaged card to gift.
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I am updating my review to 5 stars as I now realise that the delivery problem was not due to Moonpig. I had thought Moonpig failed to deliver the cards .. I have since been advised that there was a problem with the address used and so delivery of the cards was delayed. Show reply
Easy service and easy to use. I absolutely love the ability to customise cards! Show reply
Moonpig is easy to use, reliable and alway good quality Show reply
75th birthday card for my dad, personalised. He absolutely loved it, especially because his name was printed in the card. Requested it be delivered by a specified date-arrived on time to Australia! Show reply
Love the ease of ordering a card from Australia for delivery in the UK - it takes the worry away from how long it will take to arrive in the post… Saying that though, I was very disappointed in one of the cards I ordered which was a whole week overdue - I requested it to arrive a few days early to allow for the post but had to ask for a reprint as… Read more · 1
it hadn’t arrived a day after my brother’s birthday. The replacement card arrived promptly… followed by the original the next day!
Latest follow-ups
A huge selection to choose from, great cards at a value for money price. I love the personalisation. My grandson was thrilled that he got a card with his name on, as he has an old fashioned name, he rarely sees it on anything. Always arrive on time. Show reply
Follow-up · The app is very easy to use, very user-friendly. There’s a great choice of gifts, for every occasion and every recipient. I love the fact that you can add names, my grandson has an old fashioned name, named after his grandfather, and never sees cards, gifts etc with his name on. He loved the card with his name, rather than just grandson. You can add photos too, which adds a special touch
I live in the U.K and I have family in Australia, so Moonpig is the ideal choice for me. The variety of cards for every occasion is excellent and they are reasonably priced. I often receive discount codes which comes in handy. The App is very easy to use. Show reply
Follow-up · I use a Travel Credit Card from my bank in the U.K. to pay for any overseas transactions. The exchange rate on these types of cards is excellent and there’s no transaction fees. The delivery in Australia is by Australia Post, so it’s quick and my card was received by the date given. It’s easier than posting from the U.K. The progress of my order was easy to track in the Moonpig App or Website.
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I have always used Moonpig for all my cards they are a great company to deal with & have a very quick turnaround I love being able to personalize all my cards it’s so easy & checking out is simple whether you want it posted directly to you or to the recipient I highly recommend them. Show reply
Follow-up · I would recommend using Moonpig everything is so easy to use from the app to personalizing your cards which there are so many options to them being delivered either to yourself or the recipient to checking out it’s the best & easiest way to send cards overall they are a great company to deal with & so helpful.
Positive reviews
I always use Moonpig Australia for sending greetings cards from Scotland to my relatives. The choice of cards is excellent, I have always found exactly what I am looking for, and the updates and reminders give me peace of mind that my card is on the way and delivered.
Always amazing service and great options available! Have been using moonlit for over a decade within our family as we are spread all over the world and it’s cheaper and more convenient and personalised than a traditional card
Living in Spain but having relatives in Australia, Moonpig has been vital for us to ensure prompt delivery times. I'm also always happy with the personalisation I can add to the cards, being unable to sign them personally. Moonpig is invaluable.
Negative reviews
⭐ Review – Extremely Disappointed with Delivery and Customer Service I paid extra for guaranteed on-time delivery, only to check my tracking and see that my order is now scheduled to arrive five days past the promised delivery date. If you’re charging customers a premium for express or guaranteed delivery, you need to honour it. Otherwise, don’t… Read more
offer it.
To make matters worse, the online customer service team were absolutely no help. There was no solution offered, no accountability taken, and no genuine attempt to resolve the issue. Online it stated guarantee chosen day delivery or credit back!
Very frustrating experience. I would not recommend paying extra for delivery — it clearly doesn’t guarantee anything.
I regularly use Moonpig to send cards from Australia to UK - service is quicker than sending a physical card from Australia - Good choice of cards, easy to use site - but I have noticed that prices of cards and delivery charges have increased recently - not as good value for money as they used to be. Show details
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Later in 2025 I was offered a free card. When I got to the end of making up my card, Moonpig did not recognise the code. Therefore, no free card. Christmas offer of 2 or more cards, 50% off. This took me ages. Surprise! At the completion of my order, I was given $1.34 discount off my total. By that stage, all I wanted to do was finish the transaction, so I paid the almost the full amount. Not happy at all!
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Recent reviews
Quick easy to order and easy to personalise I have used Moonpig multiple times, I will continue to use them my family and friends have enjoyed the personalised cards I’ve sent them thanks Moonpig
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Eventually arrived on Sept 2nd!!!