More Green Energy

More Green Energy

  • Verified company
4.4

1,113 reviews · Statistics

PositivevsNegative
87% · 964136 · 12%
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Return Claim MadeYes (29) · No (588)
Warranty Claim MadeYes (33) · No (584)
Purchase Price$4,021.05
Value for Money
4.5 (637)
Product Quality
4.4 (612)
Shipping
3.1 (9)
Customer Service
4.4 (760)
Timeliness
4.2 (121)
Job Satisfaction
4.4 (120)
Rates and Fees
4.4 (114)
Installation
4.4 (468)
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Reviews

1,113 reviews
Robert Hercus
Robert Hercus Sydney, NSW

Poor, dishonnest customer service at purchase

Value for Money
Product Quality
Shipping
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Sharon E.
Sharon E. · 11 posts

Pls keep away from More Green & the Tailor brothers

Lara Batton
Lara Batton

solar not working immediately after installation and all attempts to contact More Green energy have been unsuccessful

Value for Money
Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Isha Bammi
Isha Bammi Sydney, NSW · 2 posts

Do not go with such new and small service providers - Doggy Company

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Freddo
Freddo Sydney, NSW

DO NOT USE MORE GREEN ENERGY! Be warned.

Rates and Fees
Installation
Sabbi
Sabbi Sydney, NSW · 3 posts

Doggy Company

Took Money and now company is closed. People like these make whole Indian specially Gujarati community name bad. Take the money then close the company and change the number Same on you. I will publish the license Number and the name plus hand it over to Fair trading as well.

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Maruf
Maruf Sydney, NSW · 6 posts
 · Verified

Our system still going strong!

Value for Money
Product Quality
Customer Service
Timeliness
Job Satisfaction
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Installation
Trustworthiness
tess25
tess25 · 3 posts

Do not use this company

PowerHawk
PowerHawk Sydney, NSW · 3 posts

SCAMMER - After they made enough (+from Gov) and ran away

Customer Service
Timeliness
Trustworthiness
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Catherine
Catherine

Terrible after sale service

Value for Money
Product Quality
Shipping
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
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Jamie
Jamie Sydney, NSW
 · Verified

Unsatisfied

Value for Money
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Customer Service
Timeliness
Job Satisfaction
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Installation
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Goyko B.
Goyko B. Sydney, NSW · 4 posts

They admit the system is faulty, but refuse to fix it

Value for Money
Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
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SimonT
SimonT · 2 posts

Avoid at all costs

Value for Money
Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
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Sheel Gor
Sheel Gor Perth, WA · 2 posts

Appear to have gone bust?!!!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Josh M
Josh M Illawarra, NSW · 2 posts

DO NOT USE THIS COMPANY

Questions & Answers

Felixky H.
Felixky H. · 

Why won't you guys come out when something isn't working? It's almost 3yrs since installation and the WiFi has never worked and now in whole month we're only selling back 20-30kwh compared to 500+kWh and this has been like this for 4months and nobody has either called or came out to check! Absolutely hopeless. Why?

More Green Energy
More Green Energy · 

Hello Felix,

Thank you for your email and apologies from my side for the delay.

I believe someone did visit you yesterday in regards to the issue with the inverter.

We have managed to claim your inverter with manufacturing company and have arranged a replacement inverter to be delivered at your address which should come in within next 7-10 working days.

Kindly bear with us till and we will sort that out for you.

Thank you for your patience.

Guest
Rish
Rish · 

I noticed that in your details you are not an approved clean energy council approved provider CEC certified. So why do you tell people you are and you are not a Approved Solar Retailer ASR More Green Energy?

Muhammad A.
Muhammad A. · 

I'm one of several cheated upon. I called CEC and they told me there are a lot of complaints about them

Rish
Rish · 

I advise you not to tolerate the scams from this company they have continued to conduct poor quality business principles since being exposed by the Energy Regulator October 2019 there are complaints constantly regarding refunds, quality, poor performance, supply non contracted products and not showing up on schedulled installation dates. The management refuse to answer calls to handle complaints or servicing of installation and they are well known by the department of Fair Trading , The Building Advocacy , The Energy Regulator and Clean Energy Council. These people are giving the renewable energy program a bad name in Australia. Yes they are cheap but at what price poor quality products, poor quality installers, poor after sales service, poor management conduct I suggest across all these areas. Looking at the complaints.

Dave
Dave · 

I rang the CEC today and they’ve stripped all affiliation with them. They told me they’ve received many complaints about dodgy workmanship and terrible after sales

Guest
Harry
Harry · 

Hi there
Can you send me your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter ?
Thanks

Phil
Phil · 

I did not purchase Trina and Jinko mono perc black panel. I purchased Risen RSM120-6-315M 315w panels

Jeff
Jeff · 

I also did not purchase that system, if you want to compare quotes you should ring another company. I'm still waiting for my system to be fully installed....23 weeks and counting.

Charles
Charles · 

I used a Fronius Primo inverter - its faulty, works only 2 days a week since it was installed 6 months ago, and MGE are refusing to come back and fix it. Go elsewhere

Guest

Get an answer from our members and More Green Energy representatives

Details

CategoryOnline Shops, Solar Panel Installers and Solar Retailers
Offers Free Standard Shipping No
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition None
Solar Connection TypeGrid-Connected
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Contact info for More Green Energy

  • ABN: 39607340312

Extra Information

Regen Power
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Smart Energy Answers
Zip Solar
Amazing Solar Solutions

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