More Green Energy
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Reviews
Poor, dishonnest customer service at purchase
I was lied to when purchased the system. Finally took my Credit Card provider to sort out their lies on what was in the contract. They took an extra $200 from my credit card when processing. It took a long time to retrieve this payment, probably never recovered from MGE by my bank.
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Pls keep away from More Green & the Tailor brothers
Any positive reviews online were made up by their relatives. Total scammers, too late for my father to take them to NCAT unfortunately, it takes more than 3 years ie too long to figure out what’s wrong with a solar installation and by that time, out or warranty - no recourse - and they know it -
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solar not working immediately after installation and all attempts to contact More Green energy have been unsuccessful
solar not working, and the company has gone MIA and ignoring my attempts to contact them
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Do not go with such new and small service providers - Doggy Company
I got the installation done in Oct 2022. I was fortunate that I got the installation done for the money I paid. God knows how much money the cheater made with the Gov rebate and the money I paid. However, I learned that the company is no longer in the market. If something goes wrong with the installation, I don't have anyone to get support from. So, it is the lesson learned, Go with a reputable company even if they are more expensive initially, as it will work out cheaper in the long run.
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DO NOT USE MORE GREEN ENERGY! Be warned.
Aggressive pre sales. Harrassing. Quote competitive. Once they have your money they do not communicate with you. Wont answer phone. Will not reply to emails. Will not return calls. Insisted on full payment prior to install. Refused Nil arrangements nor paperwork supplied to get connection to grid. They tske your money and run. Have they gone bust?. Warranty ? Deal with a reputable company .
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Doggy Company
Took Money and now company is closed. People like these make whole Indian specially Gujarati community name bad. Take the money then close the company and change the number Same on you. I will publish the license Number and the name plus hand it over to Fair trading as well.
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Our system still going strong!
We installed 10.3KW Growatt inverter system with Jinko panels from More Green Energy in Feb 2021. A lot of people might be wondering why am I doing a review now? My answer is quite simple. Solar companies have grown at a rapid pace and everyone promises the world without explaining the real facts. Everyone wants to sell their system according to clients budget and requirement. It is not always possible to meet both and that's when the problem arises. Unless a client has perfect roof position for all their solar panels it will never be possible
... Read moreto satisfy customers no matter what system they get installed. Well, mine wasn't a perfect one hence I had to go for a bigger system. My system was installed 3 days before the actual date. I know right? haha Apparently one of the customer had to postpone their installation and I was lucky enough to get mine installed earlier. I wanted to make sure the system delivers what it is suppose to. Fingers crossed it will continue to do so with a slight decline as expected over time. Long story short since Feb 2021 my system is still going strong. On a good day it is still producing enough energy that fulfils my needs during daytime and sending a decent amount back to the grid. Yes, even when our energy providers have doubled their rates and keeping the solar feed-in-tarriff low. Highly recommend More Green Energy.
Do not use this company
After paying for our deposit, we had to call them several times for them to arrange a date to install the panels. We were then asked to pay in full, a day prior to the installation. And so we did. Unfortunately the installation team never came to install the panels. We tried numerous times to contact them but failed. We contacted the bank to get our money back but were unable to. They took the government grant as well as our money.
Lesson learnt is to never go for a small company when you are dealing with something like this. EnergyAustralia wo
SCAMMER - After they made enough (+from Gov) and ran away
Recently ordered and pay deposit for my Solar in Sept 2022 with a dedicated sales person, in Oct pay the full amount 2 times they try to come and install but said is too wet or cloudy, so they postponed and let me know More Green Energy will contact me. As they are contract from this company I cannot set another date with them directly, 2 weeks later guys comes again but still thinks is cloudy (on my neighbors was already have men up their roof setting up Solar panels already) oh well, I have no say here. In Nov 2022, try to contact them for my
... Read more next installation, left message and never replied. Rang my Bank to recover my few thousands dollars that I fully paid, but is unrecoverable after they started the investigation. They are the scammer, think recently they got a lot of complaints and closed down their company but still kept their website online... now with Fair Trading, but it is also very unlikely I can get the money back… as they must have flee away already, as lots of people came back with installation problem and couldn’t get any response from them. I left at least 10 voicemails, never replied to return call or emails… A GONERFind out how More Green Energy compares to other Solar Panel Installers
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Terrible after sale service
After installation, roof leaks. Installed 3 months ago but now system fails. Attempt to contact them many times but have had no response
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Unsatisfied
Be aware of this company. I have nothing but trouble with my system since its installed in 2018. They never pick up the phone or answer emails. See the wattage meter that nearly caught fire last week. I am still waiting for their reply.
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They admit the system is faulty, but refuse to fix it
This third review I have written here.
I had the system installed in September 2018. Worked for a year.
They replaced 2 inverters and then kept insisting that the system worked fine despite the fact that it only produces about 20% of what it used to produce and should produce.
In the end, they admitted in March this year that there was problem with one of the wires that runs from the roof panels to the inverter. They said that my trades people damaged it. Well, if they damaged it, how did it work fine for a year? Besides, there are lots of othe
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Avoid at all costs
Positive reviews here have to be fake. Nothing but trouble from the start. As with other dissatisfied reviews here. Damage brand new roof. Drilled holes where anyone with the smallest of knowledge would know not to. Left so much rubbish in the gutter it blocked my downpipes and storm water. Had to get a plumber in. Dug up meters of storm water pipe to get to the blockages. That damage was into the thousands.
After the install they did not lodge the paperwork with energy company until I queried it so had panels on the roof feeding the grid with
- +3
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Appear to have gone bust?!!!
Installed in 2020. Last two bills have been very high despite having 28 panels and a Solis inverter - tried to contact the company but all numbers on their site do not connect any longer and there is zero response to emails. Seems it is a bogus company that has gone bust!
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DO NOT USE THIS COMPANY
I can't not say this enough DO NOT USE more green energy. Very pushy and arrogant to get your sale and once they get your deposit gone. Been chasing for months to now being avoided. They have taken our money and run. Shocking company I wish I knew now what I did then. Don't use them. Currently with fair trading
... Read moreQuestions & Answers
Why won't you guys come out when something isn't working? It's almost 3yrs since installation and the WiFi has never worked and now in whole month we're only selling back 20-30kwh compared to 500+kWh and this has been like this for 4months and nobody has either called or came out to check! Absolutely hopeless. Why?
Hello Felix,
Thank you for your email and apologies from my side for the delay.
I believe someone did visit you yesterday in regards to the issue with the inverter.
We have managed to claim your inverter with manufacturing company and have arranged a replacement inverter to be delivered at your address which should come in within next 7-10 working days.
Kindly bear with us till and we will sort that out for you.
Thank you for your patience.
I noticed that in your details you are not an approved clean energy council approved provider CEC certified. So why do you tell people you are and you are not a Approved Solar Retailer ASR More Green Energy?
I'm one of several cheated upon. I called CEC and they told me there are a lot of complaints about them
I advise you not to tolerate the scams from this company they have continued to conduct poor quality business principles since being exposed by the Energy Regulator October 2019 there are complaints constantly regarding refunds, quality, poor performance, supply non contracted products and not showing up on schedulled installation dates. The management refuse to answer calls to handle complaints or servicing of installation and they are well known by the department of Fair Trading , The Building Advocacy , The Energy Regulator and Clean Energy Council. These people are giving the renewable energy program a bad name in Australia. Yes they are cheap but at what price poor quality products, poor quality installers, poor after sales service, poor management conduct I suggest across all these areas. Looking at the complaints.
I rang the CEC today and they’ve stripped all affiliation with them. They told me they’ve received many complaints about dodgy workmanship and terrible after sales
Hi there
Can you send me your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter ?
Thanks
I did not purchase Trina and Jinko mono perc black panel. I purchased Risen RSM120-6-315M 315w panels
I also did not purchase that system, if you want to compare quotes you should ring another company. I'm still waiting for my system to be fully installed....23 weeks and counting.
I used a Fronius Primo inverter - its faulty, works only 2 days a week since it was installed 6 months ago, and MGE are refusing to come back and fix it. Go elsewhere
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Details
| Category | Online Shops, Solar Panel Installers and Solar Retailers |
|---|---|
| Offers Free Standard Shipping | No |
| After Sales Service | Yes |
| Services Provided | Installer and Solar Product Retailer |
| Clean Energy Council Member | No |
| Clean Energy Council Recognition | None |
| Solar Connection Type | Grid-Connected |
Contact info for More Green Energy
- ABN: 39607340312
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