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Good value for money spent
Dealing with More Green Energy was quite easy and Robin was very proactive and assisted is making the decision and end to end was quite seamless. Can recommend them to others who are looking for competitive packages and good service
- Verified
This is perfect
The crew arrived on time; worked to install panels carefully and with minimal damage to the roof tiles (only one broken tile). Courteous and explained all the questions I raised. Both Suman and other gentleman ( can't remember his name) were knowledgeable and I am more than happy with the end product.
I also like to mention the services I received from the time of the inquiry and all the way to the installation process and beyond by Janet Carter my first contact with the company. She was very easy to deal with ; has more than adequate product k...
Excellent customer service and product quality.
Dealing with Peter was easy and quit. He responded all my questions in a professional way.
The Solar panel installers and electrician were happy, friendly and their work was professionally done.
I could not ask for more. Well done More Green Energy.
After sales service
Excellent customer service. Staff are friendly. Staff was following me up a regular basis for service updates. They managed to identify my problems and Resolved it in due course. Happy with their service.
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- Verified
We always consider installing the Solar Panels system as worth investment.
We are very haapy with the installation process and professional approach. We must thank John Harris and Kim Karia for their sincere help throughout the installation and afterwards during some minor issues with the Solar Panel system.
Review on Solar Panel Installation
More Green Energy were professsional and efficient with their customer service and installation process. Especially big thank you to Bernard Mccluskie for his valuable assistance and knowledge with regard to solar panels and Peter and John Harris for their expertise and assistance in regard to the installation and technical aspect of the Solar Panels is greatly appreciated.
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- Verified
Excellent Service!!!
Good communication and price competitive. They have talented technicians, installation went very smooth. I highly recommend More Green Energy. After installation they keep communicating with setting up the Apps and grid setups. They do everything for us.
The reviewer stated that an incentive was offered for this review
Some problems at beginning but Team was able to give us solutions
We installed 10.4 solar system with More Green Enegery. Have some problems at beginning but the Team was able to give us solutions. Aakash Tailor Installation Manager & Mike the CEO came to our property to inspect the system and explain me how solar work and gave us solutions. We like how they are serious taking care and listening to their customer concerns.
- 3 reviews
Shonky Dont Touch this mob
Installers damaged my ceiling by putting his foot through it. Not long after installation, the system started to short circuit. Had to get an independent guy in to check it out and he found damaged panels letting water in and panel frames poorly installed. When I contact this mob they dont respond. AVOID at all costs
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Outstanding Service
Easy to deal with and prompt installation. After installation communication was exceptional. Courteous in all communication very price competitive.
Highly recommended in all aspects of sales and service. More Green Energy Outstanding
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- 2 reviews
- 1 like
Reliable and prompt service
Due to heavy rains, the installation was postponed several times. However company representatives, Abby and Peter always kept us informed what was happening. Finally the installation was done on the date designated. The entire process was efficient, all the staff were very good and Jairaj, the installer explained to us everything well.
Janet was amazing!
Janet was amazing from start to finish. They have also gollowed up from time to time to ensure all is working well. Overall i am very happy with what they have provided and the after sales support is most wonderful!
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Perfect timing to ease the rising energy cost
We delay the initial installation and were surprised by a contract change - from 6.6Kw to 6.2Kw, less panels but with bigger capacity; not overly concerned with the change though. Took awhile to set the installation date, but solar was installed smoothly. Remote monitor was disabled but the efficient tech assistances provided by John and Cami, quickly resolved the issue. This is the second solar system we installed and like to thank Daniel Jones for his excellent services. Would highly recommend Moregreen Energy to anyone.
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Quick and reliable service
We don’t get any issue with company to deal with as well as installation procedures and the people are also great and give us information step by step with patience.
Good service
The entire order-to-install process took approximately 2 weeks. Afnan was so supportive and cooperative and willing to discuss various options. The Process was simple and seamless and even the price was highly competitive. I hope the aftersales service is good also.
Questions & Answers
I noticed that in your details you are not an approved clean energy council approved provider CEC certified. So why do you tell people you are and you are not a Approved Solar Retailer ASR More Green Energy?
I'm one of several cheated upon. I called CEC and they told me there are a lot of complaints about them
I advise you not to tolerate the scams from this company they have continued to conduct poor quality business principles since being exposed by the Energy Regulator October 2019 there are complaints c...
Read moreonstantly regarding refunds, quality, poor performance, supply non contracted products and not showing up on schedulled installation dates. The management refuse to answer calls to handle complaints or servicing of installation and they are well known by the department of Fair Trading , The Building Advocacy , The Energy Regulator and Clean Energy Council. These people are giving the renewable energy program a bad name in Australia. Yes they are cheap but at what price poor quality products, poor quality installers, poor after sales service, poor management conduct I suggest across all these areas. Looking at the complaints.I rang the CEC today and they’ve stripped all affiliation with them. They told me they’ve received many complaints about dodgy workmanship and terrible after sales
Hi there
Can you send me your quote for 6.6kw system with Trina and Jinko mono perc black panel combine with Fronius inverter ?
Thanks
I did not purchase Trina and Jinko mono perc black panel. I purchased Risen RSM120-6-315M 315w panels
I also did not purchase that system, if you want to compare quotes you should ring another company. I'm still waiting for my system to be fully installed....23 weeks and counting.
I used a Fronius Primo inverter - its faulty, works only 2 days a week since it was installed 6 months ago, and MGE are refusing to come back and fix it. Go elsewhere
What are the main difference between MONO- CRYSTALLINE and POLLY CRYSTALLINE solar panels that your company provide?
Hello Sushi,
Thank you for your question. ...
Read more Please find detailed response of your questions below: MonoCrystalline solar panels, silicon is formed into bars and cut into wafers. These types of panels are called “MonoCrystalline” to indicate that the silicon used is single-crystal silicon. Because the cell is composed of a single crystal, the electrons that generate a flow of electricity have more room to move. As a result, MonoCrystalline panels are more efficient than their polycrystalline counterparts. Polycrystalline solar panels are also made from silicon. However, instead of using a single crystal of silicon, manufacturers melt many fragments of silicon together to form the wafers for the panel. Polycrystalline solar panels are also referred to as “multi-crystalline or many-crystal silicon. Because there are many crystals in each cell, there is to less freedom for the electrons to move. As a result, polycrystalline solar panels have lower efficiency ratings than MonoCrystalline panels. Let us know if you have any more doubts and we would be more than happy to clear them for you. Thank you. Kind Regards, More Green Energy TeamGet an answer from our members and More Green Energy representatives
Details
Category | Solar Panel Installers |
---|---|
Clean Energy Council Member | No |
Clean Energy Council Recognition | None |
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