Mortgage Broker Melbourne

As first-time buyers with a minimal deposit purchasing an off-the-plan property, our case was unique and complex. We were determined to access every possible cost-saving scheme, from stamp duty concessions to the Home Guarantee — and thanks to Anne Dinh and Eddy at Mortgage Brokers Melbourne, we did just that. Anne’s expertise was outstanding; she… Read more ·  1

guided us through every step, identified all eligible schemes, and helped us save over $70,000. Her background in banking, brokering, and legal matters gave us a major edge. Despite the challenges, she secured us an incredibly competitive mortgage offer, and the process moved far quicker than expected. Over the 7 months leading to settlement, Anne remained proactive, transparent, and always reassuring. She reviewed every document with precision and made us feel fully supported throughout. Her professionalism and dedication exceeded all expectations. We highly recommend Anne — especially to first-time buyers who need clarity, confidence, and exceptional results.

Our recent home purchase in Southbank was made remarkably smooth thanks to Ben from Mortgage Broker Melbourne. What immediately set Ben apart was his exceptional ability to transform complex financial concepts into clear, understandable options tailored specifically to our situation. His patient explanations and genuine attention to our needs… Read more ·  1

created a sense of confidence that carried us through what could have been an overwhelming process. From our initial consultation to settlement day, Ben demonstrated a level of professionalism and foresight that anticipated potential complications before they materialized. His transparency about interest rates, loan terms, and approval processes empowered us to make truly informed decisions rather than simply following recommendations. For anyone seeking to navigate the complex terrain of home financing in Melbourne, Ben offers not just expert guidance but a fundamentally different mortgage experience that prioritizes clarity, personalized service, and client education above all else. Highly Recommend!

Great service from genuine people – We used Greg as our broker, with support from Ingrid. We used their services to get the loan to purchase our family home. Greg was great from the start. It was obvious he was very busy but he always made time to chat (I had a lot of questions), and he never made me feel rushed or that I couldn't ask as many questions as I wanted. To me, this is… Read more ·  1

the main thing I look for in a broker, and so I would very highly recommend Greg for that alone.

Of course, he also got us a good outcome, gave us a lot of options in terms of lenders, and explained their packages very well.

Late in the piece the bank reneged on a previous policy and he put in a lot of work fighting on our behalf to get them to go back on that.

My wife is a doctor with a lot of salary packaging and three different employers, and he managed that very well with the bank. There was no real issues, apart from them requesting a few extra documents.

Will be using his services again when we need refinancing.

Anne, Thank you so much for helping and guiding my daughter Olivia in purchasing her first home. Your guidance throughout the process has been smooth and easy which made it less stressful for everybody. Therefore I would highly recommend anybody to engage the services of Anne Dinh as she is professional , supportive and helpful in her work. Show details ·  1

Kristen was very professional, courteous, supportive and friendly while delivering great service, keeping us informed, updated and in the loop. We're glad we chose Kristen and will recommend her to anyone who's asking for advice about brokers. Thanks for almost a year of service, as we gradually and finally found the house we wanted and bought it.… Read more ·  1

Kristen saved the day at the last minute too, when the conveyancers asked a tricky question and we were stumped. Kristen figured it out and saved us stress by doing so. Thank you.

Simon and the team were fantastic, giving us expert advice and assurance all the way. Simon was always available to answer questions and nothing was ever too much trouble. This is the third time we’ve used Mortgage Broker Melbourne and we’d recommend them every time. Andrew Show reply

Not impressed – If you are looking for a quick turnaround, look elsewhere; time moves at a different pace on Planet MBM. I wasted 11 days with two different brokers and gave up. Using a much more efficient broker now. Show details

Broker just fell short of calling me a liar – Similar to the other one star review, the broker basically got defensive and fell short of calling me a liar when I said my bank could do a better offer compared to what was quoted to me. I was actually quite impressed with the quick service at first but felt personally offended when the broker outright rejected what I said my bank could offer,… Read more

even when reading word for word the email the bank sent me. I was basically met with constant "no", "no way" and "I don't believe you" when trying to outline the deal I was getting. (If you dont believe me when I'm reading word for word a document I have, you're basically saying I'm a liar) Extremely disappointing behaviour and not professional at all - honestly wondering how this place has so many 5 star reviews. My biggest tip is to literally find another broker just in case there's a better deal, and if there is just don't respond to the people here.

Failed expectation – I decided to use Mortgage Broker Melbourne based on good reviews online. Well. I'd better not to do this. I had a very simple task: refinance single mortgage with 70% LVR (which mean no issues with insurances, approvals, etc) into another bank and complete 2 (yep, just two) payments to third parties. Two simple EFT. Settlement was delayed by… Read more

nearly month since formal approval which cost me extra payments. But that was OK.

At the day of settlement bank were not able to process as they "did not have enough funds", what we did find out is that broker didn't send updated documentation to the bank. Luckily he was able to do it within settlement day.

After settlement I found extra $500 charges on my account, while at the beginning I was told that this refinance will cost me zero and bank has a $1200 "welcome" package to cover transfer cost. The broker "forgot" about those extra charges and no pack were available.

The actual settlement was $950 more than originally planned.

After all, several business days later, I found that none of third-parties got any funds. After chasing the broker for two days I found that bank issued _paper_ cheques, because they not able to do EFT.

So now I paid extra $1400 in fees and charges and none of third-parties got funds as I still need to process cheques at my own time and my own expenses.

You probably will be beneficial from them only if you don't care about couple grands loss in fees and extremely busy so you not able to do basic online research and elementary math. On my own I would make much more easier refinance.

Edward Burke and Rachel Dare were fantastic, from start to finish they were efficient, available for any questions that I had and their professionalism and communication enabled me to get a great result. I couldn't recommend them highly enough. Show details ·  1

I cannot recommend Simon and Roan highly enough! As a first-time buyer, the process of purchasing my apartment felt so overwhelming & extremely daunting. From the first link up with Simon I knew that this could potentially be an extremely seamless process no matter how chaotic it felt to me (& it was). Simon’s expertise and guidance was… Read more ·  1

invaluable, and Roan was consistently proactive during the loan & settlement stages, including ongoing checking in to ensure I am across my first and ongoing payments. Every detail has been handed promptly and with accuracy. Their combined professionalism and support has made all the difference with special mention to the final 24hrs when it all became extremely overwhelming for me, they stepped up and managed my emotions like true professionals.

I can not recommend this team any more than I currently do to anyone that asks me. Thank you again for everything!!

Ben and Rae were very patient, communicative and responsive to the numourous emails and questions I had. It was a very clear and easy process, guided by Ben and his team. The team created countless property reports to assist with making informed decisions on properties I was interested in, which was a fantastic feature included in their services.… Read more ·  1

As a first home buyer I would definitely recommend Ben and Rae for all brokerage needs. Thank you for all your work supporting me into my new home!

From start to finish, I found your team to be incredibly communicative, responsive, and diligent. You made what could have been a complex process feel smooth and well-managed, and I always felt confident that things were progressing with care and attention to detail. We really appreciated how proactive you were in keeping us informed and making… Read more ·  1

sure everything stayed on track. I’d happily give you a 5-star rating and would gladly recommend your services to others. Thanks again for all your support - it made a real difference.

Due to being a first home buyer, and received little education of the process, I was very gratuitous for the amazing assistance I received from day one. Kristen was prompt, had deep understanding and patience with my limited knowledge, from the outset. I received impeccable response time, even when I was not expecting it, and received advice over… Read more ·  1

and above what was necessary. I appreciate the service I received highly and would recommend onwards in the future. Take care and thank you and your team at large.

I was first home buyer, I felt supported all the way through. Edward and Stephanie provided the information I needed and timely support. Thank both of you for everything! Show reply

Experience, professional & knowledgeable. I can’t recommend Ben & Rae at Mortgage Broker enough if you are looking at securing a mortgage. They carefully stepped me through all processes, followed up on each step with reminders and suggestions, negotiated best rate and amount from several banks and recommended why I should consider one over… Read more ·  1

another. They handled all submissions and paperwork after I had signed and securely submitted to their portal. The resulting mortgage was exactly what was looking for and they then handled settlement seamlessly. Thanks Ben & Rae. I will definitely be back when I need another mortgage or refinance. Adam

We couldn't have gotten a better mortgage broker than Anne Dinh. She has been the absolute best we have ever had. Thank you for making it all happen. We will definitely recommend you where we can. Show details ·  1

As a first home buyer trying to navigate the buying process, Anne was a star. She was very helpful, patient and knowledgeable. She answered all my never ending questions and was very responsive whenever I needed to reach her even during out of office hours. Show reply

Rae and Ben have been incredible throughout our first home buying journey. Right from the start, they offered thoughtful and practical advice on mortgage options, making sure we had a clear understanding of the process. They also walked us through various first home buyer schemes, helping us identify which ones suited our situation best. Despite… Read more ·  1

us taking several months to finalise our decision, they remained supportive and understanding the entire time. Their professionalism and genuine care made a big difference.

definitely look forward to working with them again in the future

Excellent service from start to finish by Kirsten who secured us a mortgage after we moved away from our initial mortgage broker due to poor performance. As an Aussie returning from the uk/Europe after several years, Kirsten managed to land us a great mortgage product with a mainstream lender based on a foreign income, which is typically a more… Read more ·  1

complicated process than a standard application. Kirsten went above and beyond providing super friendly customer service with clear guidance and advice landing us the mortgage in efficient time which made our move back home to Melbourne a lot less stressful. Thank you Kirsten - we will definitely reach out to you for any future mortgage requirements / requests and be recommending you to friend and family.

I had a very positive experience with Mortgage Broker Melbourne. As a first home buyer, I needed a lot of clarification around the buying process. Ben and Rae were very patient, knowledgable and made the process stress free. Show reply

Kristen Kennedy is by far the best broker we have ever used. We have recommended her to so many people now. Her knowledge and networks are incredible, and she ALWAYS gets the absolute best deal what works for us - because she gets to know us and our needs. Kristen also proactively reviews our mortgage and other options every year, so we always know we are getting the best deal. We cannot thank Kristen enough! Highly recommend! Show details ·  1

Edward Burke and Stephanie Grace helped tremendously in navigating the purchase process, from discussing the initial plan and scheme, advising on properties and paperwork, liaising with banks and lenders, and finalising the purchase. Very responsive team and always happy to help with my thousand questions. Thanks again for your great support! Show details ·  1

Anne was a spectacular broker for me. She communicated the whole process in detail and was always available for any inquires I had about taking out a loan. I can't recommend her enough! Show details

We had Greg’s guidance and support twice in the last three years, when purchasing our first and second homes. We had the most amazing and stress free experience during the most chaotic and stressful time of our lives. Greg told us what was needed, we followed it, and BAM! There was our approval. Greg, we could not thank you enough for making this… Read more ·  1

deal happen. You will indeed be the first person we contact when the time comes again. A huge thank you for the level of communication throughout this process. You and Pat were absolutely fantastic to deal with. THANK YOU SOOOOO MUCH! We look forward to the next one!

Highly recommend – Ed and Steph were absolutely brilliant. Guided me through every step of the process and made sure it all went smoothly. Could not have done it without them. Show reply

15/5 stars – This is the second time we have dealt with Maurizio Barba and Pat Tejero, both of which are a pleasure to work with. Maurizio always flexibily works with us considering our options, is honest about limitations and we feel like he considers our needs very well, with advice to help us with our choices. We needed to urgently speak to him while he… Read more ·  1

was on holiday and he made time for us straight away, which was a great weight off our shoulders. He's a big picture thinker and we trust him.

Pat is methodical and has continously made sure that everything that needs to be done has been ticked off. She was continously communicating with us though the process, sometimes just checking in that everything is ready to go.

Together they make a great team. They have been enormously helpful with the biggest purchases in our life. We will happily work with them again.

Excellent service – We received assistance from Simon Shi and Pat Tajero, they were excellent. Great service, provided clear information, answered questions and responded promptly. Show reply