My husband & I were dealing directly with Michael for our home loan. Not only did he make the process seamless & easy to understand, he was also available to answer any questions we had (no matter how silly they seemed or at what time!) to help us feel comfortable with any next steps. I would have no hesitation in recommending Michael to any buyers looking for a broker. Wendy was also really great to work with as she helped with the backend process to support. Thank you to both Michael & Wendy!
Excellent service from Damien Zanin, especially given the time constraints that we had. Answered all of our questions and was very quick to respond to emails and phone calls. Would definitely use again if needed.
Michael and Wendy were amazing!
They made us feel comfortable and guided us through the process which can be very stressful. We felt well informed and supported. We won't go anywhere else.
HL quote for refinancing by Damien Zanin Excellent, service, knowledgeable and helpful, very competitive quotes
Damien was quick to respond, gathered essential information over a phone call. He then came back with very competitive options with the required level of details. Any queries were promptly addressed.
Even though we ultimately chose a different option available to me as an employee of a major bank, I would recommend Damien's service any time.
Excellent service and thoroughly recommend
Third time I have had Michael assist in purchasing a home- would never go elsewhere
Michael and Wendy - courteous, professional, always helpful with talking through the options. They always kept in touch through the process
Michael & Wendy - Very prompt, courteous, kept us informed, educated on our options, made us comfortable through the process. We cannot recommend them enough. Very happy with the service provided and would use them again!
Fantastic!!!! always there for advice.
This is the second property Michael has assisted us with a loan and yet again couldn't have done it without him.
At any road block Michael remained calm and navigated us through the process.
Would highly recommend Michael to anyone needing a loan.
Perfect for everybody!
My partner and I recently purchased our first home. Michael was so honest and upfront with us at our initial meeting. He guided us through the whole process of applying for a home loan, process of buying a home, settlement etc.. He used plain English so that we could understand everything perfectly. On our settlement day, things were not going to plan. But, after a couple of phone calls with Michael, everything was sorted. Communication was quick, and if we had a urgent question, a prompt reply followed.
Michaels Office Manager is just as amaz...ing. Wendy has excellent communication skills and is incredibly helpful. Just like Michael, Wendy was prompt with answering emails, returning calls, liasing with the bank and sorting out our dramas. We cannot praise or thank Michael, and Wendy, enough for all of their patience, encouragement and support throughout the process. 10/10 would highly recommend, without a doubt. Thank you Michael and Wendy!
The support you need when buying a new home.
Finding a new home is overwhelming enough without worrying about getting the right home loan advice. Ben was recommended to us and I am so thankful that he was. The service and support we received was invaluable; helping us navigate the home loan process, continuous questions (even the silly ones) and the ongoing 'check-ins' to make sure we were ok. It was also reassuring to know we had someone 'on our side' who was available for anything we needed in making such a big life decision. Not only would I recommend Ben to anyone else looking for mortgage advice, I will certainly be contacting him for any future needs. Thanks Ben!
I have had the pleasure of using Ben for my previous 4 loans and found his knowledge and ability to explain things spot on. I have since recommended him to friends who are also very satisfied with his services.
As a first home buyer new to the whole mortgage and property purchase process I found Ben to be very patient and helpful in explaining everything and walking me through the process. Ben was always available to help through the whole process. Highly recommended!
Incredibly helpful service
Throughout buying my house, from initial search to settlement, Michael and Wendy were extremely helpful in both finding a mortgage that suited me, and then keeping the process as smooth as possible. I particularly appreciated this a Brit newly arrived in Australia, and so new to the Australian property market!
Michael and Wendy were very professional and approachable. Michael found me a very competitive rate with a big 4 bank within a very limited time frame. Despite the time limit, Michael was very helpful and patient, answering any questions I had. I have also refinanced with him, and again was given a very good product and low interest rate: I would highly recommend his service.
Excellent - made the whole process easier
we decided to use a broker for our mortgage. It made things so much easier- clear information, great support throughout the whole process. Michael is a great communicator and it was much easier than dealing with the banks. Thanks so much Michael
We cannot recommend Ben Machin highly enough. Ben goes above and beyond and kept us up to date throughout the whole process. Due to Ben’s exceptional service, attention to detail and determination we were able to achieve our goal of securing two loans for properties in two different states. Thank you Ben!
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