Mosemall
91 reviews
- Very small
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- Very large
Scammersh – Wish I could leave negative stars on this Warning to all, never order from this entity. I ordered clothes 1 year ago. Tried to contact no less than 19 times, as order not received. I was told it had been signed for, check with neighbours. Still no show. Glad it wasn't a big order, they ate just scamming unsuspecting individuals.
AVOID. Website & ph no. BOGUS! PLZ remove !! – Bought items 30 Sep 2022. ASAP? Still haven't arrived! Website BOGUS. Ph # BOGUS. So can't contact them. Remove it >:(
BUYER BEWARE! Minus 5 Stars – I purchased a large order of Womens clothing for myself in September last year. I never received my order. I am so upset. They have another name now, but I recognised the format of their online shop. They have a warehouse address in the U.K. They never, ever, deliver, they will chat to you online but are incredibly unprofessional. - red flag. They… Read more
doubled the price at the check out. - red flag. Then they disappeared. - red flag. All I can say is buyer beware - I thought they would be similar to Ali Express, but no. The actions of these cruel, merciless people affected my life greatly. I was a long term unemployed person needing new clothes. I will never get that money back again.
Reviews with attachments
ABSOLUTE SCAM!!! – Said my parcel was delivered in Montreal, 3 hours away!!!
SCAM SITE SCAM SITE DO NOT ORDER FROM THEM!!!!! – I ordered several clothing items during the Boxing day sales. Lucky enough I spent under $50 dollars for I know I have been scammed. Items haven't turned up and e-mail doesn't exist. This SITE should be taken down Immediately.
Scammed – I placed 2 orders a few months ago and recieved nothing I have sent numerous email also asked for refund and recieved no reply
Same here – The same thing happened to me. This website mosemall is a big scam. I order beginning of November and they were Christmas gifts but it is now January and I haven't received anything. Their email address that I send to is being returned. I think if we paid via credit card we can somehow get our money back.
Scam do not purchase – Tracking records shows parcel delivered but never received.Tried emailing them all bounced back.No way of contacting them to get my goods delivered or get the refund. Absolute joke
Recent reviews
Mosemall a scam – I ordered 6 hoodies on March 10,2023 and received email from after ship saying the packages was on its way giving the days it was at different carriers .Now no updates and I have tried to email mosemall with the email that was given to me from mosemall only to get an email back stating that there is no such email address for mosemall.tic tok is… Read more
the place I discovered mosemall and mosemall has the Macy's logo connected to it's video so I thought it was legit.I just want my refund
Scammers – Took my order and money won't reply and haven't seen my order won't even give my $185 back. Placed order in October 2022 hope it would come before xmas but I was wrong. been trying to get my money back ever since. It's not March 2023 still nothing from them.
Goods ordered last November – If I could give no stars that’s what I’d give Took my order, my money & then nothing !!! What a scam!!! Makes online shopping very dubious for the customers that like to shop online All my emails to them have bounced back to me Very disappointed & lesson learnt to always read reviews !!!!!!
I never got my order. They got my address right, but that was all – After confirming my clothing order - I got sent a bit of cheap jewellery and I never got the clothes! They sent an apology letter saying "We are just a small company with a backlog. Please be patient and as a thank you, here is our gift to you." And that was the last I heard. Please don't use this company. Do yourself a favour and go to a real shop that employs real people and you can walk out the door with your purchase.
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Rip off – Order placed in October and got an email to say products arrived in Australia 19 November 2022. Been chasing them since December and now (March 2023) emails bounce back. Complete rip off!!!
NO DELIVERY NO WAY TO CONTACT – I loved the look of the clothes offered and trustingly ordered and sent money No contact since and "helpcentre" emails do not go through. I am on a small budget and this was my Christmas present but NOTHING NOTHING Sure feels like a scam to me
MOSEMAIL SCAMMERS – This company Mosemail are scammers Took my money and never delivered the clothing Their email address bounces back Ordered 2nd December 2022, still waiting for clothing Show details
Total rip-off Run Run Run – Ordered on 5th Dec 22, money taken same day. Tracking supplied then nothing. After raising issues with them updated tracking then total silence. Have raised issue with bank and also Chinese Embassy. A very fraudulent company. 1 star is 1 to many. They are liars. Order never sent Order never delivered
A SCAM COMPANY – I ordered in late Sept 22. The excuses have been unbelievable - including the parcel had been delivered. I proved them wrong with every suggestion they gave and now Mosemall's website doesn't exist but I see the products are still being sold under a different Company name. They've certainly put me off online shopping. I'm disgusted!
This web site is big scam. I order my clothes since Oct 2022 but until now never receive it. Be careful – This web site is a scam, be careful don’t lost money as I did
A total rip-off scam – Money is quickly taken when items ordered and fictitious tracking information is supplied. I ordered clothing on 09 Dec 2022. Tracking information was supplied: - Arrived Shenzhen, China 14 Dec. - Arrived Hong Kong 19 Dec. - Arrived Australia Local Sorting Centre 29 Dec; wherever that is. More like a black hole. E-mail address supplied for… Read more
enquiries is dead and e-mails sent just bounce back. No telephone number supplied either.
I have lodged a Transaction Dispute with my bank. If nothing else, I hope that they blacklist this mosemall scammer to prevent other prospective buyers from being caught.
DO NOT ORDER ANYTHING from these rogues.
Mosemall is a scam – Ordered over $350 aus on the 3rd October 2022. Was told it had been posted now 18th January and nothing. Their email hasn’t worked since before Christmas
SCAM ARTISTS – I ordered goods in October of 22. I received an email back saying my order was on its way now January 2023 still nothing and the email address no longer works. Don't order anything from them they just take your money. SCAMMERS.
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Scamed – ThankfullyI didn’t spend too much.Still waiting three months after ordering and paying..a tracking shows order left. China and I has been at a sorting facility for over three months..not Australia post ..cannot be contacted through either of their contact emails..DO NOT use this company!
SCAM of a site NEVER ORDER you will lose your money – I ordered on Oct 2, 2022 and they sent an email on Oct 17th telling me that they shipped my clothing items to me. I didn't receive anything by Nov 25 so I emailed them telling them that I have not received the package yet. Then they tell me that they sent a gift to me instead of the clothes and the clothes would follow at a later date. I didn't… Read more
receive anything from them. Now I just tried to email them again and every email address is returned to sender as undeliverable. DO NOT ORDER FROM THEM THEY SCAM YOU. I went back into the website that is still up and running and my order number shows all the items I ordered with SHIPPED as the status.
Scam thought I was ordering from Shein – I ordered thinking it was Shein which is what the site said until I got my email. Have emailed several times and they will get back to you within 2 days.....never hear until I email again. Really annoying and frustrating. Don't order from them at all.
Never got the items I paid for – Never got my items I paid for about four months ago.
Not happy, poor communication – Placed an order in Nov 2022, have had little feedback
Mosemall – I have order products they do not deliver I tried to email always returned so have no way of getting hold of them so sure it's a scam
SCAM! – Ordered Oct 2022, never received! I was constantly assured it was on it's way, all lies!
Still waiting it's a scam – I'm still waiting fir my products 4mths now it's a scam Show details
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A transaction dispute was lodged with my bank and the money was refunded by the vendor’s (Mosemall)… Read more