Excellent customer service!
Loved the whole process of buying my new car! It was easy, quick and enjoyable. Josh was absolutely fantastic and knowledgeable and the whole team were super friendly! Would highly recommend Motorama Kia!
Amazing customer service
Best customer service I’ve experienced at a dealership. Thank you so much to Kayla at Motorama Kia Moorooka for all your help!
Outstanding Service and Support
The Moorooka Kia team lead by Jordie are exceptional. This is now the third Kia I have purchased through this team and the support keeps getting better. They are keen to understand your needs and focus their support on that! They are a super fun caring group who really have your best interest at heart! 20/10 for our rating! Thank you!
Excellent Service & Staff
We came into KIA Moorooka when we decided we wanted a new car. Josh was great, We didn’t feel pressured and we were given the information we wanted. Josh bent over backwards to make sure we got the car we wanted and more. We picked our new Kia Yesterday.
A great welcome to pickup so smooth. would definitely recommend KIA Moorooka. I’d like to say thanks again to Josh and all the staff at KIA Moorooka, they’re top crew.
KIA Moorooka- Josh
I came into KIA Moorooka when I decided I wanted a new car and had no idea what I wanted. Josh was great, I didn’t feel pressured and I was given the information I wanted. Two or three weeks later I turned up, Josh remembered me and the car I’d asked about. Josh bent over backwards to make sure I got the car I wanted and more importantly, when I wanted it. He was personable, very polite, helpful and patient. I would definitely recommend KIA Moorooka. I’d like to say thanks again to Josh and all the staff at KIA Moorooka, they’re top crew. I love my Stonic
Best dealer experience in all departments.
We needed to find a dealer for a mechanical issue when we were 60km from home on a Sat morning. These guys talked us patiently though the process and took the towed vehicle on a Sat lunchtime. They were amazing. We concluded that start point by buying a new car from them with a trade in 10 days later over Christmas. Professional service from every department and we had to speak to them all - service, technical, sales. It’s rare to have such consistent customer focus in multiple departments. Although you may have closer dealers to home, I would recommend anyone even further afield to contact this team. They’re brilliant, I will buy my next car from them without hesitation.
KIA Moorooka - excellent service
We were very happy with the professionalism of Josh and staff.
Nothing was too much trouble to get the car that we wanted and when we needed it.
If we could give 11 out of 10 we would.
From our experience in purchasing new cars we have found Motorama Moorooka to be a standout from the others.
Great range, friendly service
Found the perfect used car thanks to Motorama. The team at preowned were super friendly - got a great deal without the usual back and forth. Didn't realise the prices were haggle free. Finance paperwork was surprising easy thanks to tom!
Very poor service
We have been loyal customers for years but the last services have been sub standard the last oil change the level wasn’t topped up to the correct level service dash reminder wasn’t reset this time the water drain bung was broken upon re install and over a fortnight water has leaked out of radiator and when we rang to get it looked at they couldn’t fit us in for 4 days so we had to go elsewhere and in future will be getting service done elsewhere it’s a shame
Kia motorama Moorooka qld
went into Kia motorama manager came out asking me a lot of questions didn’t want me to test drive one if there cars had a trade and cash deposit also, telling me I’m playing games? wanted to buy a Kia? don’t waste your time there they are idiots
Big savings on new vehicle
Bought a new vehicle from Motorama Morooka, Brisbane. No problems. No pushy staff. No attempt to up-sell. Saved over $1,000 on what I could same new vehicle elsewhere. FIVE STARS
Motorama Mitsusbishi Browns Plain - Disappointment
We have recently booked and took our car in for its 200,000+ service. We were informed that the internal fuel would need to be replaced as part of the service. After having the car for the full service time (7 hours) we were told they didn't have the fuel filter in stock and would need to order it in.
About two weeks later, the filter arrived and the car was booked in again to have it replaced. Upon replacing the filter, the o-ring was damaged and caused issues with starting the car. We were informed that the car is over 10 years old, imply...ing that somehow it was our fault. My reasoning is that if it ain't broke when I bring it into you then it's your responsibility to make sure it leaves the same way. So now the replacement parts need to be ordered and the car needs to go in yet again. No doubt it will be held onto for another 6-7 hours.
You would think preventative services are preventative
After having the top radiator hose on our 2006 Lancer pop off due to a loose top clamp, I called Mitsubishi Motorama Service to complain. They said metal fatigue happens and the clamps are 'visually inspected'. As metal fatigue does not show until after the part fails I asked why this was not replaced as part of regular maintenance. They consider the visual inspection enough. We took our car to another service place to replace all hoses and clamps and generally go over the vehicle. The air-con had never been cleaned either. We have taken this c...ar for all its services to Motorama Mitsubishi on time. I am really unimpressed that the preventative service that is supposed to stop unexpected breakdowns led to an unexpected breakdown - we had to tow the car or cook the engine. Just lucky we found the popped hose immediately before the engine cooked itself.
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