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Mountain Warehouse

Mountain Warehouse

1.7 from 3 reviews · View Statistics

Reviews

1.7

3 reviews
5
(0)
4
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3
(1)
2
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1
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Nathan C.

Nathan C.Sydney Surrounds, NSW

Unreliable Company with Poor Customer Service

published

Ordered and paid for items 2.5 months ago. They told me my order had been lost in transit and said they would send the products again. I received a couple items 3 weeks later, when I asked where the other products were they said they were out of stock. Never received them given partial refund, I waited for months while they held my money ( over $1000) then only to be told they didn't have the stock. Complete breakdown in their communication and not professional.
I will not use this company again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly large
Product AppearanceNot as advertised
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RBare

RBareBrisbane

  • 2 reviews
  • 5 likes

4 weeks later no product, no responsibility, no apology, waiting for a refund

published

4 weeks after ordering on line, I enquired as to where 3 pairs of hiking boots were. I was told via chat messenger that they were lost 2 weeks earlier in transit and that Australia Post was to blame.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Mary M.

Mary M.Sydney, NSW

  • 16 reviews
  • 21 likes

Cheap outdoor gear - hit & miss

published
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