Expert service from Darren at Mr Pest Controller
We found Darren to be very knowledgeable about our German Cockroach problem in Caulfield. He knew exactly how to get rid of the cockroaches, nothing was too much trouble. He was timely for our appointment and very patient while we prepared for pest extermination treatment.
Thanks to Darren from Mr Pest Controller
Very friendly service. Darren apologised for arriving early ( wow!) and went about. his work quickly and efficiently. Within 30 minutes he had checked out the problem and laid rat bait in the roof and under the house. I would definitely recommend this service to others.
Termite inspection: quick and efficient
We bought this house just a few weeks ago, now we are renovating. So we thought it's a good idea to check for termites (in particular because we found some timber boards hidden underneath the tiles which were "eaten" up by some insects). So we called Mr Pest Controller, got an appointment essentially on the next day, they said it would cost $240. Darren was on time, very friendly and happy to answer all our questions. He inspected our two-story house incl sub-roof areas and underneath the house (not much space there) and also outside the house....He used different tools, tested for moisture etc.... looked all very professional. We got lucky, no termites. And the damage to the timber boards was due to borer. We will certainly use them again next year.
I have used Mr. Pest Controller's services in the past 5 years. The services are good and the cost is reasonable. However, there was a small misstep this year (2020). An admin person sent me an old report (2018) after the inspection. I wrote an email but no reply from the sender. Somebody else later sent the right one (2020) instead. I hope there will be no such a mistake again.
I was so happy with Mr Pest Controller. From my first call to book the service, to Darren who came out to perform the inspection and carry out the treatment. Very professional, knowledgeable and friendly, I was confident the problem was in the best hands for effective resolution. If you want absolute quality customer service, I wouldn't go anywhere else but Mr Pest Controller. I recommend them highly.
We were very happy to deal with real professionals. Prompt response, came both times right on time , did they job well, achieved the good result so far. Will recommend them to everyone. We hope we will not need them any more but if we will, we will call them again.
Thank you for your service.
- Verified customer
Great advice and peace of mind
I found termites in a garden bed. I rang a few pest treatment companies and only one answered the phone. Darren from Mr Pest Controller was on time 7:30 am, gave me some great information, thoroughly inspected the garden and then the house including under floor and in the roof. He was a local so had good knowledge of the environment, made sound recommendations for future protection. For peace of mind, an annual inspection is well worth while. If all trades were this efficient, the world would be a better place.
Punctual, pleasant and will certainly be using them again. Great job. Easy to book and didn't have long to wait until my booking. They discussed with me exactly what creepy crawly I had seen to ensure the correct treatment was used. I was impressed.
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