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Murray Pest Control

Murray Pest Control

2.7 from 21 reviews

Reviews

2.7

21 reviews
5
(7)
4
(2)
3
(0)
2
(2)
1
(10)
  • Customer Service
    1.0 (1)
  • Transparency
    1.0 (1)
  • Timeliness
    1.0 (1)
  • Job Satisfaction
    1.0 (1)
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Administration of customer contact

published

Have requested prior to today, at least 8 separate occasions to contact my partner instead of me. The fact that I was sent link to review a service I wasn’t even there for, demonstrates again poor administrative functionality within this company

Customer Service
Transparency
Timeliness
Job Satisfaction
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Great Service

published

Trent, your Technician serviced our property at Teringie this morning. We were both impressed with his work ethic & the way he conducted himself. Employees like Trent who work at the 'Coal Face' of businesses are overlooked for what they do & it is these people that sell your business . Please express our thanks to Trent for a job well done cheers Graham & Jules

Don’t bother with Murray’s!

published

Have been getting inspections from Murray’s after finding termites in my floor, am in my 3rd year now, still paying $900 (odd) per year after the initial $2900 for the Sentricon system installed. Two years after settling the baits up a technician told me they should have sprayed under the floor - this would have got rid of the termites! I am still trying to live in a house with rotten floorboards, not easy for me as I have MS and have to use a walking frame to get around. They told me not to repair anything until they gave the OK ...... I am getting the feeling this might be quite a few years and a lot of money down the track! Termites are still here, nothing has changed. NOT RECOMMENDED!!

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misleading report

published
Daisy

DaisyMetropolitan Adelaide, SA

  • 2 reviews

Not happy

published

Hi I am very disappointed at the moment. I have Murray pest control sentricon stations on my home for a few years now. Do you not contact your customers anymore for inspections like you used to. I had to chase you up late last year for a inspection, I was told that would not happen again. I was due for a inspection in February which I paid for in the last $600 plus dollar fee for your services. Thankyou for your next $600plus bill caan you let me know what I am paying for.

Beamo

BeamoAdelaide

Baiting systems

published

A total waste of money. Expensive, ineffective and prices kept going up every year. We were trying to comply with building regulations ( turning what had been a garage into a habitable space,) In the end we told them to remove it we had a second opinion from another company who said we had been ill advised and this product should never have been suggested. A very traumatic experience.

Wood Lady

Wood LadyAdelaide

Excellent Service

published

I rang Murray’s because of noises in my roof, a consultant arrived the same day and found I had rats in my roof. The next day, technicians came and carried out the service. I have been rat free since. What great service!

Jade T

Jade TReynella

  • Verified customer

Will continue to use!

published

We have used Murray’s a couple of times at our home and were very happy. But with our investment properties we are even more satisfied with the quality of work and service provided! We had significant issues with termites at one of our properties and Murray’s assessed the issue and have rectified efficiently. This process has involved follow up visits to ensure the problem had been rectified and I can not fault their communication with us. Very happy with how it was handled (especially with a difficult tenant to contend with as well). Highly recommend!!

Emmanuel

EmmanuelHillcrest

  • Verified customer

Fantastic service, on time and full of knowledge

published

We've been using you guys for the past 5 years. Cannot speak highly about how educated each technician is and cannot fault the work. Whenever we have an issue, the pest service works. Thanks once again.

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Milo

Miloadelaide

Great Service one happy camper

published

Dealt with my termite problem and rodent issues staff was very helpful on phone and the guy that came out explained everything ...great value for money will use again.

Quick and affordable pricing

published

My wife arranged for spiders treatment to our house. The guy arrived and explained everything and did a great job. Highly recommend

Johnson

JohnsonBrisbane

  • 9 reviews

Poor service

published

Made a booking and they didn't turn up. You should use a different service. To me, if a company can't even bother to turn up, I don't trust them again. No explanation was given for their no show.

Michaek

Michaekadelaide

  • 2 reviews
  • 1 like

Very late, do not reccomend

published

I arranged a spider treatment and was given a time. They arrived an hour late. While I was waiting unsure if they were even coming I tried calling to find out why they were late I was on hold 15 minutes and could not get through. Poor customer service.

I work night shift and need to sleep during day, my time is precious. I cannot wait around wondering if you will come at all. They wouldnt want to be laying awake at 3am, before their work day, please return the favour.

Will not use this company again. I advise the same if you value your time.

John O

John OSouthern and Hills, SA

  • 4 reviews

Couldn't Solve the Problem - But Charged Full Price Anyway!

published

Terrible service from start to finish

published
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Rude and scammers

published

After my termites treatment I was due three months later for a inspection (not what the sales guy said, 12 months) cost me $240 now 6months after the 3 months inspection they rang me to tell me I'm due for my inspection again and if don't proceed my warranty will be terminated!!! That's three visits in a year so I said it's starting to sound like a scam and the guy on the phone says ok we'll forget about your warranty thanks bye and hanged up!!!! Worst people ever I would rather save my money and pay for a whole new treatment.

Poor customer communication. and service

published

Rang Murray's told us what we should do so we went ahead with it. When I got home it was a mess they sprayed bottom of furniture and stove also electronic parts that were on the ground. Why would a technician spray bottom of chairs and I have 60 square meters of jarah floor boards that are sealed no gaps in between and it got sprayed totally oposite to what they said they were going to do it took us 4.5 hours to clean never again will I use Murray's .

Termite & Spider Treatment - Very Professional & Excellent Service

published

Cant thank Murrays enough. From initial consultation from Miles to the works done by the tradesman, when cannot fault Murrays service, advice and price. Very informative advice and literature explaining all we needed to know. Thanks again Murrays and look forward to follow up inspections on our dream home. Excellent 10/10 and highly recommend to everyone.

Bob

BobNoarlunga

Proffesional and efficient

published

Found white ant in our fence and called Murrays , they inspected the next day and sent Kane who was very very good effcient proffessional and friendly
Thank you Kane.

Margaret Bragg

Margaret BraggMorphett Vale

  • 4 reviews
  • 1 like

Great job done

published

Murray pest control recently carried out a termite treatment on our house. The job was done professionally and the staff were courteous.

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