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Mwave Australia
4.4 from 5,177 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (1,929)
  • Return Claim MadeYes (144) · No (1,850)
  • Shipping
    4.5 (1,183)
  • Customer Service
    4.4 (480)
  • Warranty Claim MadeYes (175) · No (1,778)
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Mas D.

Mas D.Sydney, NSW

Great tech support RA

published

Great after sale support great communication with tech and quick diagnostic i highly recommend mwave
for his product and after sale support

Product Quality
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Maurice

MauriceMetropolitan Adelaide, SA

  • 3 reviews

Online store has deceptive advertising of their products!

published
Shipping
Incentivised ReviewNo
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1 comment
Mwave Australia
Patrick M.Mwave Australia
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Michael Car

Michael Car

  • 5 reviews
  • 3 likes

Faulty item or...?

published
Product Quality
Incentivised ReviewNo
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1 comment
Mwave Australia
Patrick M.Mwave Australia
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Avoid this place read the 1 star reviews for honesty

published
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1 comment
Mwave Australia
Patrick M.Mwave Australia
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Fast Service, great product!

published

I had planned to build my own gaming PC but after reading of the major waiting periods for decent GPU's decided on a pre-built by MWave. After selecting my preferred system (Ninja Ultimate Gaming) checking pricing, I found that the price of the individual components if I were to build my own (assuming I could get the parts) compared to the cost of the pre-built was not outrageously diffferent. I contacted chat to ensure it definitely was in stock then placed my order. The computer was shipped by a specialist fragile freight carrier (a bit pricey but worth it) the next day and arrived in Perth 5 days later. All in all a great shopping experience.

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Greg H.

Greg H.Darwin, NT

Quality Site

published

Mwave provided timely delivery to a GPO Box. This is a very significant advantage for people working in a secure building without a full time receptionist.

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VeiledElk72

VeiledElk72Northern Region, NSW

  • 3 reviews

Excellent in all ways!

published

Very easy to find what you want and if it is at MWave or the warehouse. Great range compared to other stores.

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Luc

LucHobart, TAS

Accurate and prompt. Exactly what you need in online stores.

published

The site is famous for being well organised and intuitively laid out, and it doesn't disappoint when it comes to checkout and delivery, being fast, competitively priced, and accurate in description and compatibility. Highly recommended.

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Homeowner

HomeownerGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 4 likes

Given the runaround for a faulty product claim

published
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Product Quality
Incentivised ReviewNo
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3 comments
Mwave Australia
Patrick M.Mwave Australia

Hi,
Apologies for your recent experience with both Mwave and HP.
Please share your order number.
If the item is still faulty, then we will arrange for the return back to Mwave for a remedy.

Homeowner
Homeowner

Hi,

My order number is SO01720985. Yes, the original item I purchased from Mwave is still faulty. The 'replacement' sent to me with the cracked bezel is unused.

Mwave Australia
Patrick M.Mwave Australia

Please see update to ticket JB377222 on your account with the free return details.
Please send the original unit back for a new eplacement.

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Darby J.

Darby J.Sydney, NSW

Simple, easy and quick

published

Product was easy to find.
Using cart and paying was simple and easy.
No hesitation in purchasing again.
Delivery excellent with good communication and updates.

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Amazing!

published

It is so, so, SO easy to order and it was excellent. The packages came nicely and there was an amazing variety of items on the online store!

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Joshua

JoshuaSydney, NSW

Fastest Delivery I've Ever Seen

published

I order on a Monday afternoon and the package was delivered the next day! The product was carefully packaged with soft wrapping around the product. There wasn't even a dent in the packaging and the product installed and worked perfectly. Many of my friends and myself have ordered from Mwave in the past and none of us have ever had a negative experience. Would 100% reccommend.

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Michael

Michael Perth, WA

  • 3 reviews

Happy customer right here!

published

Building a new high-end gaming computer with my son. Doing so on a budget meant I had to shop around. Make had many components I couldn't find elsewhere and at great prices.
Ordering was super easy, delivery was fast, packaging was secure and products exactly as described.

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VatosM

VatosMWide Bay-Burnett, QLD

  • 2 reviews

Excellent service and Happy Afterpay customer

published

I received my purchased in a well packed and protected box. Mwave is one of many stores that I often go, to check for parts when I am upgrading or planning a new project. The option now to pay with Afterpay will definitely make me come back to Mwave in the future as this makes budgeting easier when you are building big projects.

Thanks Mwave for thinking outside the box.

Marlon B.

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John A

John AMetropolitan Adelaide, SA

  • 2 reviews

Best postal packaging I have ever seen!

published

Just bought a microATX mainboard from MWave Online. Have bought form other distributors online and some are very minimalist on their packing - in one case just putting the manufacturers box directly into the post without further protection. My package from mWave came in a much larger box & fully protected by plastic airbag packing. Very prompt service also. Thanks MWave.

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Andrew238

Andrew238

  • 2 reviews

First timer

published

Easy to find what I was after. Great price. Simple process and speedy rural delivery. Happy to recommend Mwave, Aus post and the Ubiquiti range of products.

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Nash Hall

Nash Hall

  • 2 reviews

The Ultimate Video Editing P.C. Build.

published

What a fantastic experience getting my dream pc built. I live 3 hours out of Sydney & after reading some reviews I decided to get Mwave to build my pc. This was all done through email. Yash did a great job with recommendations within my budget. I was surprised at how quickly the order was processed & picking it up from Lidcombe was a breeze. At home it all went together & fired up flawlessly. Mwave delived a truely professional service which is hard to find today. I would highly recomended them for a custom pc build.
Main specs were :- cpu-Ryzen Threadripper3970x 32cores :- gpu-GeForce RTX 3090 HOF :- 128G Ram

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Mark

MarkIllawarra, NSW

Mostly OK

published
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Daniel B.

Daniel B.Sydney, NSW

  • 2 reviews

Old faithful

published

Mwave continues to offer an extremely reliable experience, with a seamless pick-up service. Mwave continues to be my favourite supplier of PC components.

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Sai Peri

Sai PeriSydney, NSW

  • 6 reviews
  • 1 like

Perfect and Easy

published

Easy to find what I wanted, its availability, and I got my product the next day! helps that they offer free shipping.

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Page 1 of 259

Questions & Answers

Max P.

Max P.asked

Mwave Australia

i wish to set up a War birds flight simulator, can you help me ?

2 answers
Max P.
Max P.

typical to hard for you grubbers to answer, my money goes overseas as per usual. thanx for nothing

Mwave Australia
Patrick M.Mwave Australia

Hi Max,
Please message through the correct channels - online chat (during business hours for immediate response)
or via email.
or provide a number and a team member will call you.
This channel is not part of Mwave so is not monitored regularly so go directly to our website www.mwave.com.au for options to contact us.
- sales@mwave.com.au

Max P.

Max P.asked

Mwave Australia

I wish to set up a war bird flight simulator, can you help me to get started

No answers
TJF

TJFasked

Mwave Australia Physical Store

Order SO01785059 This is order I complained about not being answered

2 answers
Mwave Australia
Patrick M.Mwave Australia

Hi Thomas,
We have checked all channel communications and your Mwave account > Messages/Tickets and cannot find any correspondence relating to a request to have your order shipped.
If you provide the channel you used to send us the request then I can search further - email, online chat etc
I have forwarded your request to the Support Team and they will reach to have this shipped to you.
Thank you

TJF
TJF

Thank you

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Mwave Australia

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