Michaela was very helpful and our documents arrived in good time. The package advertised online wasn't available which was a bit disappointing, but Michaela suggested another package that suited our needs. Thanks!

Yet to go on our booked holiday but it took alot of phone calls, wait times and emails to get it right. They got names spelt wrong even after being emailed them then back and forth regarding booking the right transfers. Could have booked it at the same price online myself.

Everything was excellent..no unexpected add ons. I booked 6 days with breakfast included plus 3 dinners and a complimentary drink at night.The staff at the resort were very attentive and went out of their way to make me comfortable.

No additional costs were incurred after booking - our booking was for a package of flights and accommodation at the Sheraton in Denarau. We had a great holiday which met our expectations

As always we have been very happy with the packages from My Fiji very helpful, you can get things on offer but read you booking advice properly some trick and confusing wording

I am used to organising every little thing when we plan a trip, it usually means that I can source the best prices and experiences. However, when we started to look into a family trip to Fiji this December I couldn't get as good a deal as the travel companies. I was a little concerned about booking a trip online, mostly via email and on the phone, though reviews for My Holidays/ My Fiji were promising. Our trip planner Natalie was nothing but amazing, we did look into pricing for a few different resorts, and after a bit of research, we decided...

We have booked 3 times thru My Fiji and everything they say and advertise is exactly what you get, No hidden charges, and no hiccups at all along the way

We had to change our accommodation after we arrived. My Fiji's after hours service were fabulous and went over and above the call of duty. I have booked 4 Fiji holidays thru them.

Really helpful and friendly staff
We had a problem when we landed in Fiji - our pickup had been cancelled by My Fiji in Australia, but they could not have been better in resolving the situation and organising another pick up ASAP.

We have used the "My" family over 10 times for various holidays - Queensland, Hawaii and Fiji.

They have delivered each and every time

Value for money and the back office staff are professional

Such an easy, trouble free way to book a holiday, everything worked out perfectly, flights, transfer, accommodation, tours. We would recommend this to anyone, and certainly cheaper than booking everything ourselves.

We booked a 7 night stay at the Marriott on Momi Bay for a belated honeymoon celebration, taking our 14mo old daughter. The booking process was incredibly easy, the agents were happy to organise quotes for a few resorts before we settled on one and we really liked that everything was covered under the one price. It really was a stress-free way of planning a holiday and we found it was great value for money considering all of the inclusions!
The main downside was that there seemed to be minimal communication between MyFiji with both the resort a...

I have chosen to use and recommend MyFiji for the past few years for our annual holiday. I will continue to use and recommend them as I find it such a simple, effective, efficient and incredibly helpful company to deal with. the local Australian operators on the phones are great, easy to work with, prompt, knowledgeable and extremely reliable. My Fiji are our go to holiday experts!

I believe this is my 6th trip with My Fiji so that answers everything. No extra costs. When I had a problem with the hotel after hurricane Winston, My Fiji were most helpful and even got me a refund.

We booked an 8 day trip to Fiji, and the holiday we booked was delivered. There were no hassles with broken promises, but the resort was definitely not 5 star.

My Fiji however get a two star rating because their service and accuracy was appalling. After the initial quote process where the chat was friendly and the paperwork was prompt, once money changed hands there were huge and multiple errors that were frankly embarrassing for the company. The flight numbers on our paperwork were for different cities than detailed and whenever I asked quest...

We booked a 7 night all-inclusive Fiji holiday. After we received our quote we found out we had to change the dates but the staff helped us with no problems. We were very happy with the customer service & with the cost of our family holiday. We definitely recommend My Fiji.

I booked a 5 night trip at the Westin Denarau including flights for a family of four. We were traveling to Fiji for a friends wedding and My Fiji were very helpful to put together a few packages for me to choose from that would suit our needs.
The communication was great and the turnaround time to respond to my queries was always timely.
The only problem we encountered, which was no fault of My Fiji, was our flights home were cancelled a week out from us traveling and we were changed to a flight for the following day in the evening. This didn't suit us as we had to return for work commitments. My Fiji were exceptional when it came to finding a solution and getting us home on another flight.

Professional service and friendly staff. We loved our trip with my Fiji and will be using them again. Thanks to all the team, we appreciate all your help and guidance.

No unexpected fees or charges. Friendly experienced staff and great service. Quick responses to questions asked. I would use MyFiji again. I have used MyFiji previously with a good result.

We are due to fly out on our holiday to Fiji in 3 days time and have not yet received our tickets or any travel documents, I have called twice in the last 2 weeks. The customer service has been terrible! No apology at all! I was told “if our documents team has time they will send it today”! Starting to wonder if we have been scammed...