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My Fiji
4.3 from 158 reviews

Reviews

Review distribution

5 star
106
4 star
26
3 star
8
2 star
5
1 star
13

karin y.

karin y.Illawarra, NSW

  • Verified customer

It was wonderful.

published

Everything was excellent..no unexpected add ons. I booked 6 days with breakfast included plus 3 dinners and a complimentary drink at night.The staff at the resort were very attentive and went out of their way to make me comfortable.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights

Review collected in partnership with My Holiday Centre


Barbie

Barbie

  • 2 reviews
  • Verified customer

Great Holiday

published

No additional costs were incurred after booking - our booking was for a package of flights and accommodation at the Sheraton in Denarau. We had a great holiday which met our expectations

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre

  • Verified customer

Fiji 2020

published

As always we have been very happy with the packages from My Fiji very helpful, you can get things on offer but read you booking advice properly some trick and confusing wording

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre

Amy Stapleton

Amy StapletonSouth East Queensland, QLD

  • Verified customer

Amazing!

published
Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


Anthony Mills

Anthony MillsCentral Queensland, QLD

  • Verified customer

Perfect holiday destination We love it

published

We have booked 3 times thru My Fiji and everything they say and advertise is exactly what you get, No hidden charges, and no hiccups at all along the way

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights, Insurance and Tour
See all answers

Review collected in partnership with My Holiday Centre


Marilyn

MarilynGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Excellent service, nothing too much trouble.

published

We had to change our accommodation after we arrived. My Fiji's after hours service were fabulous and went over and above the call of duty. I have booked 4 Fiji holidays thru them.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


  • Verified customer

Helpful and friendly

published

Really helpful and friendly staff
We had a problem when we landed in Fiji - our pickup had been cancelled by My Fiji in Australia, but they could not have been better in resolving the situation and organising another pick up ASAP.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


  • Verified customer

Professional

published

We have used the "My" family over 10 times for various holidays - Queensland, Hawaii and Fiji.

They have delivered each and every time

Value for money and the back office staff are professional

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre

  • Verified customer

Unforgettable experience

published

Such an easy, trouble free way to book a holiday, everything worked out perfectly, flights, transfer, accommodation, tours. We would recommend this to anyone, and certainly cheaper than booking everything ourselves.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights, Insurance and Tour
See all answers

Review collected in partnership with My Holiday Centre

  • Verified customer

Fiji Holiday

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire, Cruise, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


Sarah

SarahCanberra 2600, ACT

  • Verified customer

the easiest way to book a holiday!!

published

I have chosen to use and recommend MyFiji for the past few years for our annual holiday. I will continue to use and recommend them as I find it such a simple, effective, efficient and incredibly helpful company to deal with. the local Australian operators on the phones are great, easy to work with, prompt, knowledgeable and extremely reliable. My Fiji are our go to holiday experts!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


Derek Richards

Derek RichardsSouth East Queensland, QLD

  • Verified customer

Back again.

published

I believe this is my 6th trip with My Fiji so that answers everything. No extra costs. When I had a problem with the hotel after hurricane Winston, My Fiji were most helpful and even got me a refund.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


Stephanie Webber

Stephanie WebberMetropolitan Adelaide, SA

  • Verified customer

The holiday... Great. The service... Poor.

published
Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


  • Verified customer

Happy customer

published

We booked a 7 night all-inclusive Fiji holiday. After we received our quote we found out we had to change the dates but the staff helped us with no problems. We were very happy with the customer service & with the cost of our family holiday. We definitely recommend My Fiji.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre

Michelle

MichelleSouth East Queensland, QLD

  • Verified customer

No problems booking via My Fiji

published

I booked a 5 night trip at the Westin Denarau including flights for a family of four. We were traveling to Fiji for a friends wedding and My Fiji were very helpful to put together a few packages for me to choose from that would suit our needs.
The communication was great and the turnaround time to respond to my queries was always timely.
The only problem we encountered, which was no fault of My Fiji, was our flights home were cancelled a week out from us traveling and we were changed to a flight for the following day in the evening. This didn't suit us as we had to return for work commitments. My Fiji were exceptional when it came to finding a solution and getting us home on another flight.

Customer Service
Ease of Booking
Booking Type Accomodation and Flights

Review collected in partnership with My Holiday Centre

  • Verified customer

Great experience

published

Professional service and friendly staff. We loved our trip with my Fiji and will be using them again. Thanks to all the team, we appreciate all your help and guidance.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


  • Verified customer

Great service

published

No unexpected fees or charges. Friendly experienced staff and great service. Quick responses to questions asked. I would use MyFiji again. I have used MyFiji previously with a good result.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


Loretta P.

Loretta P.South East Queensland, QLD

Shocking customer service!

published

We are due to fly out on our holiday to Fiji in 3 days time and have not yet received our tickets or any travel documents, I have called twice in the last 2 weeks. The customer service has been terrible! No apology at all! I was told “if our documents team has time they will send it today”! Starting to wonder if we have been scammed...

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
See all answers
1 comment
My Holiday Centre
Richard W.My Holiday Centre

  • Verified customer

Happy

published

Natasha was great and was very helpful with ever aspect and her correspondence with us. The best one at MyFiji we have encountered in the years we have booked through MyFiji

Transparency
Customer Service
Ease of Booking
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


  • Verified customer

Thank you Cristiana and My Holiday

published

Thank you Cristiana for a wonderful package and your ongoing help over the years planning our family holidays. Can't wait till Fiji again in November at The Westin.
Been to the Outrigger and Sheraton and both amazing.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Cruise, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


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Questions & Answers

Nadine B

Nadine Basked

Do the bookings have to be paid in one amount or can there be instalments?

1 answer
Kelly Graham
Kelly Graham

There is usually a deposit of around $2000 or a percentage of the amount, then you have till 2 months before the departure of the trip to have the trip paid in full.
Besides the deposit the rest of the bill can be paid in installments.


Pam B

Pam Basked

Can u book direct flights from Melb and what airline do u use.

1 answer
My Holiday Centre
Richard W.My Holiday Centre

Dear Pam, thank you for your enquiry. We offer package holidays inclusive of flights, transfers, accommodation and Bonus Value. Many of our My Fiji deals do fly from Melbourne, generally on Fiji Airways or Virgin however, airlines may differ per package. All Fiji packages can be viewed here: https://www.myfiji.com.au/hot-fiji-deals/ or please call 1300 003 454 for more information. Kind regards, Jessica.


Kathy O.

Kathy O.asked

Are kiwis eligable

1 answer
Valma Orton
Valma Orton

I'm not sure sorry but it would be easy enough to find out. Just go to My Fiji. It all comes up there.


Get an answer from our members and My Holiday Centre representatives

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