My Name Necklace

After receiving a cross and chain 15k , the quality is cheap and terrible and we asked to refund it before we used it and they said no, even though they have a 90 day return policy. It looks like something you get out of a cereal box. Don't get caught. Show details

False advertising, I ordered a customised bangle it did not come as advertised. Font totally different & stone fell out after 1 week (I literally wear it to work/office & take it off as soon as I get home - the bangle has had no contact with water).See images below to compare the fonts. Look at the other reviews they have have had similar issues. Company dont care, I received abrupt response. Show details

Avoid this company at all costs! Not Australian! – Absolute rubbish! Ordered in November for Xmas for my 9 and 10 year old daughters. Took until mid December to get tracking. Advertised that they are Australian! Product coming from China! I would have never purchased from China. It’s now 23rd December, my package was attempted to be delivered today, but work is closed for Xmas. Went to arrange a… Read more

redeliver and now the courier company can’t locate my package and was told to contact sender, who doesn’t reply! Thanks for ruining Xmas for 2 little girls!!! Absolute joke of a company! Do not advertise you are Australian when you are in China! We don’t want your subpar products and ridiculous delivery times here!!!!!!! Really not happy!!!

Amazing – The costumer service is amazing. When I messed up on my costume camera roll they allowed me to change it and were amazing at costumer service. Quick response with great help. Delivered quickly. Good quality. Show details

A lovely product – I bought an engraved leather bracelet for my son. It looks lovely and very dressy. I don't think it looks cheap at all! He's really pleased with it too. The only issue was delivery time - but there is a thing called COVID out there that is playing havoc! Show details

Awesome experience – Very happy with our purchases. Ordered an engraved keychain for a friend which looks amazing. Engraving is very sharp. Also purchased a mens wrist chain which unfortunately broke when being placed on the wrist for the first time. It looked great so we contacted customer service to ask what we could do. They immediately committed to replacing… Read more

it and the replacement arrived within about a week.

Thanks so much, really appreciate you doing the right thing after the initial hiccup.

Stay away from MYKA – I would give 0 star if I could! Listen carefully, never buy any products from them! Bought necklaces X2, wearing it for few months, total 1.5 yrs, started being rusty, asked for return, rejected, what kind of material gets rusty in couple of yrs? There is no way you could get refunds from them, so, just stay away!

Scam Artists – Get your order wrong twice, offer a 50% discount on second order, which wasn't honoured. Spent $120 on the 2 orders and products are sooo wrong. Now they only offer 50% refund on second purchase which is unwearable. DO NOT WASTE YOUR MONEY!! Show details

Don’t shop there – Won’t refund me, first they said they’ll deliver then asked for an extra $40 on top Then has the cheek to call me at 1030pm! Says it’s Australia based it most certainly isn’t. I’ve now lost $107 . Kept making excuses and avoiding my request for refund Show details

SCAM DO NOT TRUST – Ordered name necklace in June…sent wrong item AND faulty forced to send back ALL the way to Israel despite being advised they gave office in Aus before order. It is now August I do not have my item I do not have a refund they refuse to get back to me I am out $400. They respond to reviews only never ever gets back to you via email properly. Positive reviews are ALL fake Show details

Delivery is so slow – I bought from here because it was a custom jewellery that seemed locally made... it isn't its typical Chinese budget stuff with a printed box. Show details

Don’t bother!! – This website is so terrible they act like they’re based on aus yet everything is in China. I made an order early January and it’s now end of Feb 2022 still haven’t got it. They just say it’s shipped. Such rubbish!! Show details

Sizing of rings completely wrong – Measured for sizing of ring. Then went down a size. The ring is huge. They then want $16 to replace. Ring only cost $12. Very frustrating to company to deal with. Show details

Taking over 7 months to get a replacement necklace (not worth the effort) – Happy with the quallity of initial necklace. It broke so we sent back, worst decision ever - should have just got it fixed here. That was 28May21 and we are still toing and froing trying to get a replacement back, even after I had to twice pay for postage as the 1st one they sent back was horrid quality really thin, not the double thickness I… Read more

had paid for. Then on the 2nd one they told us they no longer do in 9carat so I had to pay more to have it done in 14ct and that is the one we are still waiting for.

GOOD AND BAD – The product is nice but it took a little over a month to get here after the delivery date. The tracking was accurate and I don’t think the necklace is good quality even though they say it’s real gold. If you haven’t bought from them yet don’t it is a waste of money and your better off spending it somewhere else. If you have already don’t stress… Read more

from thinking you won’t get your package because it will eventually come. I don’t recommend buying from here should support a more trust worthy buisness. It also said it was a Australia brand but it came from Israel, if you are buying the arabic necklace as well know that the font is quite bulky and the name is small. Not very accurate to the photo.

Terrible delivery, product and customer service – Terrible! I ordered a bracelet for my husband’s birthday. It took more than a month to arrive prior several emails to claim my order. The bracelet is overpriced, it looks like a cheap materials. Never recommend it! Show details

Do not buy through this company; warning! They don’t deliver – I’m reporting this company to Consumer Affairs tomorrow for deceptively taking consumer’s money. My review is similar to others that I read, still waiting on an item that clearly is not arriving; I keep getting the same comments saying it’s postage delays when it’s clearly a line they use. I now know why!... its coming from Israel (despite using… Read more

an Aus website address etc) so they have to make out its internal Aus postage delays so you don’t figure out your item is really just waiting to arrive from overseas. They’re now not answering. I’m taking the matter to Consumer Affairs tomorrow to get my money back; $99 down the toilet, however unfortunately I’m not allowing them to get away with it.

Extremely Disappointing – Please be wary of using this company. I ordered and paid for a present for Father’s Day well before the cut off date and it still has not arrived. The company did not have the courtesy to advise me that the delivery would be delayed until after I had contacted them directly myself. It was extremely disheartening for my children not to be able to… Read more

give their dad a gift on Father’s Day. It has now been four weeks and they are continuing to use the “it’s out of our control” line even though, their tracking information indicates that my purchase has been sitting at their Footscray depot since the end of August. I have requested a full refund which is yet to be processed. It has been an extremely disappointing experience. I really wish I had researched the company and read up on reviews before purchasing.

Do not buy from this company!! – I ordered a bracelet for my partner for Father’s Day with names on it from the advertisement of the perfect Father’s Day gift and it stated that it would arrive on time for Father’s Day….. I received an email saying it is in transit and the estimated delivery date was a couple days before Father’s Day, its a week past Father’s Day and still not… Read more

arrived. It was so disappointing not to have a gift to give to him, I was very sad. When I get in contact with the company all I get is automated responses and telling me the same thing- that it is in transit and to make sure my delivery address is correct. $140 down the drain….. I’m not looking forward to seeing the quality- if it ever even comes, as other reviews say the quality is poor.

Crap in every way possible – Advertised the Father’s Day gift promising it would be delivered in time . Even when you email them they say it’s coming on time . Doesn’t turn up then they offer a sorry it’s late card to give to your partner . Must get a lot of late delivers with there pre made late card ! I just read the rest of the reviews what a joke .

Beware! – I ordered a bracelet for Fathers Day. The sponsored ad for the product marketed it as a gift idea that would be delivered in time for Fathers Day. Then on their website the banner reads ‘Our deliveries are operating as usual and are not impacted by restrictions’. My order was placed 17 August and 3 weeks later and a day before my partners FIRST… Read more

EVER Father’s Day the promise of timely delivery not withheld, the gift has not arrived and I have no gift for him. This is false marketing with lack of customer care with broken ‘promise’. Also deceitful representation as has a .AU website address but fine print they are based in ISRAEL which may account for delay BUT 3 weeks and marketing on website saying no disruptions. Do not order from them!

(Also now nervous after sifting through other reviews regarding quality of items. BEWARE!)

No full refund even within few hours of placing order on Easter Friday – Placed an order in the morning of Easter Friday. It was for wedding anniversary celebration which is on 11 April. After payment was made, delivery has been confirmed for 20 April. Decided to cancel the order as it doesn’t meet the timeframe. Found out from customer support that I can’t get the full refund as 30% restocking fee to be charged and my… Read more

order is already in built. Really, on Easter Friday and only a few hours after I placed it?? That would attract 30% of the price??? What a crock!!! Are they for real? Who does that?? Sounds like a biggest scam to me!

Extremely disappointed – Ordered a gold name necklace paid for extra thickness, received it was the worst quality and not durable at all would snap if I slept with it on. Was suppose to be a present from my grandmother told them I wanted a refund they offered that I get something else told them I wanted my money back then got offered 70% of what I paid absolutely… Read more

ridiculous wouldn’t recommend at all and the process to return was ridiculously difficult and I had to pay a huge amount for it too. Definitely do not buy from this place.

Buyer Beware – 5 weeks before Christmas I ordered a necklace from this company and paid an extra $20 to ensure that it would arrive in time for Christmas. Tracking advice on their website stated that it would arrive before 21 December. On 22 December when it did not arrive, I checked their site and the estimated delivery date had been changed to 21 January… Read more

2021 without even bothering to inform me.

I contacted the company every day for the next 2 weeks and lodged complaints with Fair Trading and PayPal before I finally got a full refund. Stay away from this mob. They will do everything to fob you off.

If you have a problem with them, pester them until they respond. Very poor to deal with. I could not recommend them at all. Very unreliable.