My Wicker

My Wicker

  • Verified company
4.7

30 reviews · Statistics

PositivevsNegative
93% · 282 · 7%
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Return Claim MadeYes (0) · No (8)
Warranty Claim MadeYes (0) · No (8)
Product Appearance As advertised (8) · Not as advertised (0)
Product Quality
4.7 (9)
Shipping
4.2 (5)
Customer Service
3.0 (2)
See the Best Furniture Shops in 2023 as rated by Australians on ProductReview.com.au.

Reviews

30 reviews
Stingray D.
Stingray D. Sydney, NSW · 2 posts

Disappointing

Physical store
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My Wicker
My Wicker · 
Karen
Karen Greater Melbourne (Outer), VIC · 8 posts

Awesome outdoor lounge with great service

Online store
CSF
CSF Sydney, NSW · 3 posts
 · Verified

Very happy with our purchase

Physical store
Product Quality
Customer Service
Sangi
Sangi Sydney, NSW

Great product, good service

Online store
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Yin
Yin Sydney, NSW · 7 posts

Perfect!!!

Online store

Found this shop online and was a bit skeptical spending $2000 without first inspecting the products.. but I was convinced by all the good reviews online! Delivery was super quick and when there was a minor problem, Simon responded very quickly and sent out replacement cushions the very next day. After sales service is 100/100. and the set looks super good. Only thing though, i wish the delivery guys would help carry it into my backyard because that 10 seater mirror was no joke - it was super duper heavy!!

Diana
Diana South East Queensland, QLD · 2 posts

Great style & Quality

Online store
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Sue C.
Sue C. Greater Melbourne (Outer), VIC

Best investment Ever

Online store
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ANNE
ANNE Greater Melbourne (Inner), VIC

GREAT QUALITY

Online store
Product Quality
Shipping
Bsengos
Bsengos South East Queensland, QLD · 2 posts

Best quality, never buy others this is best

Online store
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MJ73
MJ73 AU · 2 posts

Excellent furniture, amazing service

My Wicker
Peter G
Peter G Adelaide · 5 posts
 · Verified

Perfect

My Wicker

Never thought id buy such a large important piece of furniture online but we did. 5 piece grey wicker outdoor lounge. Simon was exceptional from start to finish. There was a slight mix up with delivery but this was the 3rd party transporter's fault, not My Wickers fault. Could not be happier with the product and the outdoor protection covers we purchased as an add on. Cushions also excellent. I would not hesitate buying online from my wicker in the future

Pricey
Pricey Sydney · 5 posts

No fuss no nonsense and fine product,

My Wicker

Visited showroom and was impressed with the quality and always good to talk to the owner of the business(Simon).
Purchased 7 ways lounge setting online.A minor hiccup or two in ordering and delivery but Simon sorted it all out promptly.Recommend this company for the products and the service from Simon.Our lounge setting was ideal for our outdoor entertaining area.

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Leesa
Leesa

Highly recommend!!!

My Wicker

I made my purchase online and from the beginning simon was prompt in replying to my emails and happy to adjust my order as i changed my mind afterwards. He was happy to refund me the difference with no hassels. I received my product a little over a wk after making the order and i was more than happy with the quality of it. It was perfect!
Would definitely recommend them to anyone and will shop with them again if i need anything more

Murray Broadbent
Murray Broadbent Robina
 · Verified

Simply the best product and customer service

My Wicker

We purchased online and found the customer service to be excellent and helpful. The product we purchased was - SEVEN WAYS DINER LOUNGE WICKER FURNITURE SETTING.

Which we are very happy with the quality, you won't find better. We had a bit of a look around before buying this and the pricing is a lot higher in stores and is not as good in quality. We estimate to have saved just over $1000 purchasing our setting compared to others in the market.

Very happy with our purchase. The setting is large sturdy well made and comfortable. Perfect for our family the the use we require. It also has a weather cover if required.

Collected in partnership with My Wicker

Helen Pinchen
Helen Pinchen · 2 posts
 · Verified

Two seater sofa for alfresco

My Wicker

After much searching online, I decided on this company - their website was informative and they had just what I had been looking for - a good looking, right sized for my space sofa. Wasn't looking for a side table but that came as part of the set so a bonus really.
Purchasing process was easy - I had email correspondence with Simon to assist me (I am located rurally). Delivery was swift but unfortunately part of my sofa arrived damaged - this situation was rectified immediately by Simon and a replacement was back with me in a couple of days.
The quality is great, product is as described online, service excellent!
I will not hesitate to recommend them.

Collected in partnership with My Wicker

Questions & Answers

Paul
Paul ·  · Physical store

We live at Clayfield in Brisbane. What is your nearest store to us thank you?

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Details

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedOutdoorOutdoor
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